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Anmeldelser av Holiday Inn Niagara Falls Scenic Downtown, an IHG Hotel

3 out of 5
Holiday Inn Niagara Falls Scenic Downtown, an IHG Hotel
114 Buffalo Ave, Niagara Falls, NY

Anmeldelser

7,6

Bra

Rangering på 10 − Utmerket. 375 av totalt 1005 anmeldelser." "
Rangering på 8 − Bra. 293 av totalt 1005 anmeldelser." "
Rangering på 6 − Grei. 165 av totalt 1005 anmeldelser." "
Rangering på 4 − Dårlig. 104 av totalt 1005 anmeldelser." "
Rangering på 2 − Forferdelig. 68 av totalt 1005 anmeldelser." "

7,6/10

Renhold

8,2/10

Personale og service

7,4/10

Fasiliteter

7,4/10

Overnattingsstedets bygg og tilstand

7,4/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i mai 2019
Svar fra Victoria den 27. mai 2019
Dear Anonymous, Thank you so much for staying with us, we hope to have you back! Sincerely, Victoria M

8/10 – Bra

Srikanth og Cary

Likte: Renhold
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Thiagarajan

Reiste med familie
Our stay was great and staff was very responsive to help with all our requests
Bodde her 2 netter i mai 2024

8/10 – Bra

NAOMU

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was convenient to move near Niagara Falls.
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

Panagiotis

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Very bad
Bodde her 1 natt i mai 2024

8/10 – Bra

Maria

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

6/10 – Grei

Adarsh

Likte ikke: Personale og service
Housekeeping did not clean our room (417) Coffee machine in room was not working and despite informing front desk, it wasn’t replaced. Half n half milk in the lobby machine was over and I had to inform front desk to replenish. All of the above instances point towards lack of supervision.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Balu

Likte: Renhold
Bodde her 1 natt i mai 2024

6/10 – Grei

Kelly

Reiste med familie
Likte: Renhold og fasiliteter
Parking 19.95 day ,no breakfast in area
Bodde her 3 netter i mai 2024

6/10 – Grei

Rohit

Reiste med familie
Likte: Renhold og personale og service
I didn’t like that I had to pay for the parking. And they charge double the area rate for parking. At least the hotel guests shouldn’t pay for parking.
Bodde her 3 netter i april 2024

10/10 – Utmerket

Valeria

Reiste med familie og små barn
Likte: Fasiliteter
The room is good size n comfortable The location is great. The employees are very friendly.
Bodde her 2 netter i april 2024

8/10 – Bra

Apuroop

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location. Walkable distance to Maid of the mist. Room was nice and spacious. Hot water could’ve been better. Other than that, everything else was great!
Bodde her 2 netter i april 2024

10/10 – Utmerket

Bala Niharika

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024

10/10 – Utmerket

Sherion

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel was friendly and nice. Very clean.
Bodde her 4 netter i april 2024

8/10 – Bra

Erwin

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Place is close at everything Niagara offers.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Severa clara

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
excellent place
Bodde her 2 netter i april 2024

10/10 – Utmerket

Sarah Jane

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Stayed here for one night for daughter’s dance competition and was a perfect fit for what we needed! Clean, great & friendly staff, restaurant on site and the beds were super comfortable! Will definitely be back next time we are in this area.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Marcia

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
location is close to everything
Bodde her 2 netter i april 2024

6/10 – Grei

Alejandro

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
O do’ t fe el
Bodde her 1 natt i april 2024

8/10 – Bra

Kristina

Bodde her 2 netter i april 2024

10/10 – Utmerket

Arthur

Bodde her 2 netter i april 2024

10/10 – Utmerket

Frank

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff and location were great
Bodde her 2 netter i mars 2024

10/10 – Utmerket

James

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Third time staying here friendly, safe, clean. Great location to the Niagara Falls park and close to the Casino too! Love the Anchor bar and the pool so clean!
Bodde her 4 netter i februar 2024

10/10 – Utmerket

william

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The hotel staff was very friendly. Quick service when checking in and out. Location was close to the convention center. Close to restaurant.
Bodde her 1 natt i februar 2024

8/10 – Bra

Benjamin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Place was safe and clean would stay again
Bodde her 1 natt i februar 2024

2/10 – Forferdelig

Mena

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand

6/10 – Grei

Jizhe

10/10 – Utmerket

Tamanna

Reiste med familie
Convenient location
Bodde her 1 natt i desember 2023
Svar fra Wendy P den 6. jan. 2024
Thank you for choosing to stay with us while visiting Niagara Falls and for taking the time to share your experience at Holiday Inn NIAGARA FALLS-SCENIC DOWNTOWN. It was our pleasure to have you as our guest and we hope to have many more opportunities to host you while visiting Niagara Falls.

8/10 – Bra

Jesus

Reiste med familie
Likte: Fasiliteter
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Kira

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great time.
We had a wonderful sta.
Bodde her 2 netter i desember 2023

6/10 – Grei

Katey

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The property is close to the falls. So it was nice to just a walk around.
Bodde her 2 netter i desember 2023
Svar fra Wendy P den 6. jan. 2024
Thnak you for your review. We hope to have another opportunity in the future to impress you and provide a better experience.

6/10 – Grei

Nikolas

Reiste med partner
Likte: Renhold og personale og service
The fact you have to pay $18 per day to park at the hotel is ridiculous. Parking lot was far from full and 3 floors are down for renovations we were told. Only way to get a king size bed is to have a first floor handicapped accessible room with a wonderful view of and noise from the dumpsters outside and milk crate stool used by staff as a private smoking section. Could be staff from adjoining restaurant? Assuming dumpster is also used by the adjoining restaurant. Breakfast is not included at this property but is offered for a fee. Room was clean. Outlets are built into bedside lamps and only work when lamp is on so you have to unscrew the bulb if you plan to use them
Bodde her 2 netter i desember 2023
Svar fra Wendy P den 15. des. 2023
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn NIAGARA FALLS-SCENIC DOWNTOWN. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. Please know that like most downtown markets or destinations parking is limited and subject to fees and charges either to the city or municipality or individual businesses. The parking lot is contracted with a third party vendor which we report to. We hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments.

6/10 – Grei

Tikisha

Thought it would be a different experience. Small rooms pool in lobby. Pictures don’t look like in person. You hav two pay for parking.
Bodde her 3 netter i november 2023
Svar fra Wendy P den 15. des. 2023
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn NIAGARA FALLS-SCENIC DOWNTOWN. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. Please know that like most downtown markets or destinations parking is limited and subject to fees and charges either to the city or municipality or individual businesses. Again, thank you for sharing your comments.

10/10 – Utmerket

Peyton

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
cant check in early one rude worker on the phone all others very nice and helpful
Bodde her 1 natt i november 2023
Svar fra Wendy P den 15. des. 2023
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn NIAGARA FALLS-SCENIC DOWNTOWN. I would like to start by apologizing to you for the inconveniences you faced during your stay. We hope to have another chance to impress you in the future. Stay safe.

10/10 – Utmerket

John

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023
Svar fra Wendy P den 15. des. 2023
Thank you for choosing Holiday Inn and for taking the time to share your experience at Holiday Inn NIAGARA FALLS-SCENIC DOWNTOWN. It was a pleasure to have you as our guest and hope to have many more opportunities to host you while visiting Niagara Falls.

2/10 – Forferdelig

Arti

Bodde her 1 natt i november 2023
Svar fra Wendy P den 15. des. 2023
Thank you for choosing the Holiday Inn and providing feedback on your recent stay. On behalf of our entire team, we apologize that we fell short of meeting your expectations. We hope you give us another opportunity in the future to show you this was an exception to the level of hospitality we work hard to provide for our most valuable guests. Once again, our sincere apologies.

10/10 – Utmerket

Glenn

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i november 2023
Svar fra Wendy P den 15. des. 2023
Thank you for choosing to stay with us while visiting Niagara Falls and for taking the time to share your experience at Holiday Inn NIAGARA FALLS-SCENIC DOWNTOWN. It was our pleasure to have you as our guest and we hope to have many more opportunities to host you while visiting Niagara Falls.

8/10 – Bra

Bethany

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We were there for 2 nights. The hotel was nice, we had no problems at all. The attached restaurant has great food. Kid friendly place. The pool was nice. Everything was clean. We would go back.
Bodde her 2 netter i november 2023
Svar fra Wendy P den 15. des. 2023
Thank you for choosing Holiday Inn and for taking the time to share your experience at Holiday Inn NIAGARA FALLS-SCENIC DOWNTOWN. It was a pleasure to have you as our guest and hope to have many more opportunities to host you while visiting Niagara Falls.

2/10 – Forferdelig

Mena

Bodde her 2 netter i november 2023
Svar fra Wendy P den 15. des. 2023
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn NIAGARA FALLS-SCENIC DOWNTOWN. We apologize that we fell short of your expectations and hope you give us another chance to impress you.

10/10 – Utmerket

Nick

Bodde her 2 netter i november 2023
Svar fra Wendy P den 15. des. 2023
Thank you for choosing to stay with us while visiting Niagara Falls and for taking the time to share your experience at Holiday Inn NIAGARA FALLS-SCENIC DOWNTOWN. It was our pleasure to have you as our guest and we hope to have many more opportunities to host you while visiting Niagara Falls.

10/10 – Utmerket

Sebastian

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
We will come back.
We used this hotel during a business travel on our day off. Very nice personnel. They let us check in way early. The hotel is nicely located close to the water in a quiet neighbourhood. Huge Parking lot available. Restaurants closeby. Very recommendable.
Bodde her 2 netter i november 2023
Svar fra Wendy P den 15. des. 2023
Thank you for choosing to stay with us while visiting Niagara Falls and for taking the time to share your experience at Holiday Inn NIAGARA FALLS-SCENIC DOWNTOWN. It was our pleasure to have you as our guest and we are happy to know you would recommend the Holiday Inn. We hope to have many more opportunities to have you as our guests.

2/10 – Forferdelig

Fernando

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2023
Svar fra Staff of the Holiday Inn Niagara Falls den 26. des. 2023
Thank you for choosing the Holiday Inn and providing feedback on your recent stay. On behalf of our entire team, we apologize that we fell short of meeting your expectations. We hope you give us another opportunity in the future to show you this was an exception to the level of hospitality we work hard to provide for our most valuable guests. Once again, our sincere apologies.

8/10 – Bra

Myinzu

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Clean
Bodde her 1 natt i oktober 2023
Svar fra Staff of the Holiday Inn Niagara Falls den 26. des. 2023
Thank you for choosing Holiday Inn and for taking the time to share your experience at Holiday Inn NIAGARA FALLS-SCENIC DOWNTOWN. It was a pleasure to have you as our guest and hope to have many more opportunities to host you while visiting Niagara Falls.

6/10 – Grei

Raul

Likte ikke: Personale og service
Very close to the falls … no breakfast included? What?
Bodde her 1 natt i oktober 2023
Svar fra Wendy P den 15. des. 2023
Thank you for your feedback. Please know that as a full-service Holiday Inn breakfast is not included with all rooms like you will find at an Express or limited service hotel. However, we do have packages that include breakfast for up to 2 adults and children under 12 eat free off the kids menu when they are joined by an adult.

2/10 – Forferdelig

Baljinder

Likte ikke: Renhold
Bodde her 1 natt i oktober 2023

2/10 – Forferdelig

robert

Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Renhold og personale og service
Bodde her 2 netter i oktober 2023

4/10 – Dårlig

Leonardo

Likte: Fasiliteter
Likte ikke: Renhold
Dirty bathtub
Bodde her 1 natt i oktober 2023

8/10 – Bra

Pedro

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice place. Walking distance to State park and Niagara's attraction. Excellent for families
Bodde her 4 netter i september 2023

6/10 – Grei

David

Undisclosed charges for parking?!
Great view of the falls. Didn't appreciate the undisclosed parking fees that seem to be appearing on my credit card.
Bodde her 1 natt i oktober 2023

8/10 – Bra

Makhmud

Bodde her 1 natt i oktober 2023
Svar fra Staff of the Holiday Inn Niagara Falls den 26. des. 2023
Thank you for choosing Holiday Inn and for taking the time to share your experience at Holiday Inn NIAGARA FALLS-SCENIC DOWNTOWN. It was a pleasure to have you as our guest and hope to have many more opportunities to host you while visiting Niagara Falls.