Hoteller i Newland

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«The staff made this worth staying at. We were in town for a soccer tournament and it was just me and my kids. The front desk staff were so kind and helpful. When out of towels in the pool, he personally brought in the number of towels we needed for our large group. The women at the front were great with my needy kids and so kind when something was sadly not working. The only downfall was the elevator broke the second day and the pool had to close early one night because of a minor cut from a ...

«I’ve never stayed in such filthy conditions in my life. The walls and linens looked like literal crime scenes. Even the most basic swipes at cleaning have been ignored for so many years that there would be no reason to complain. Staff was nice but it was very difficult to get a 3rd and 4th towel (despite me checking in 4 people). i had to go to the office twice and beg. That said it was cheap-cheap so I guess I got what I paid for. A good value if you want a comfy-ish bed, an oversized tv, and ...

«The property was clean and the staff was friendly and helpful, but I asked for a Mountain View room and was given a wheelchair accessible room, and there was so much noise above me that it felt like they were doing construction or there was a gym upstairs. This was a little upsetting because I had a long bike ride in the morning and that was the reason why I stayed there»

«We liked everything about this hotel-clean, ample parking, friendly staff, great breakfast, my only negative was that the room was a bit cramped. Would stay here again.»

«The room was great. The staff is very friendly. Breakfast was great. I wish I had more time to use the fitness center because it was waaaaay better than one might find in other hotels. Of course, the hotel is in the heart of Boone.»

«Paid for a king suite with a whirlpool tub. No tub. Ila at desk very rude and said she couldn’t do anything about it because we booked through Expedia. Also charged more than the advertised rate for a pet. Hot tub was warm not hot. Pool and hot tub area not clean. Would not come there again»

«The staff were extremely helpful and friendly. The breakfast was good. The room was what we needed. »

«Modern and new looking interior. Very cozy.»

«Awesome staff!»

«Very clean, great bed and friendly staff. Spent 2 nights there while at Merle Fest and couldn't have asked for more.»

«The property is dated, the room was clean other than the lamp shades need dusted. The front desk gentleman was friendly. Property was kept up and the location is excellent. Within walking distance of restaurants. Grocery store about 2 minutes away by car. I would definitely stay again.»

«Room was clean and adequate»

«Don’t be greedy with the cookies»

«The first room we were given had a broken TV. The second room had a broken sink drain, shower drain andbthe TV had pixel lines running vertically every 1 inch. Internet speed was slow and TV only had about 4 channels. Thankfully i brought a HDMI so I could share my phone screen. One male staff member was very cordial but the rest were lazy, worthless and did not understand English well. I refilled the coffee and hot water urns both mornings at the sub par breakfast. The staff were to lazy to ...

«Did not look like the pictures»

«Great hospitality! Wonderful breakfast. Very quiet room. »