Alle anmeldelser som vises er basert på ekte gjesteopplevelser. Kun reisende som har bestilt et opphold med oss, kan sende inn en anmeldelse. Vi verifiserer anmeldelser i henhold til retningslinjene våre og publiserer alle anmeldelser, både positive og negative.Mer informasjonÅpnes i et nytt vindu
Rangering på 10 − Utmerket. 614 av totalt 1000 anmeldelser." "
10 – Utmerket
614
Rangering på 8 − Bra. 296 av totalt 1000 anmeldelser." "
8 – Bra
296
Rangering på 6 − Grei. 49 av totalt 1000 anmeldelser." "
6 – Grei
49
Rangering på 4 − Dårlig. 25 av totalt 1000 anmeldelser." "
4 – Dårlig
25
Rangering på 2 − Forferdelig. 16 av totalt 1000 anmeldelser." "
2 – Forferdelig
16
9,2/10
Renhold
9,4/10
Personale og service
9,0/10
Fasiliteter
9,0/10
Overnattingsstedets bygg og tilstand
8,8/10
Miljøvennlige løsninger
Anmeldelser
8/10 – Bra
Alice og North Ryde
Reiste med partner, Forretningsreisende
26. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The meal that I got from the restaurant was great! Staff were all super friendly and professional.
Alice
Bodde her 1 natt i mai 2024
Svar fra Richard den 27. mai 2024
Thank you for your review. We look forward to welcoming you back soon.
10/10 – Utmerket
Suzanne
7. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Suzanne
Bodde her 6 netter i april 2024
Svar fra Maree - Sales & Marketing den 8. mai 2024
Dear Suzanne, thank you for the 5 out of 5 rating! Thank you for choosing The Apollo. With warm regards,
10/10 – Utmerket
Peter
Forretningsreisende
5. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice property.
Peter
Bodde her 2 netter i mai 2024
Svar fra Maree - Sales & Marketing den 5. mai 2024
Hi Peter, thank you for your kind feedback, we're so pleased to hear that you had a wonderful stay. With kind regards,
10/10 – Utmerket
Hannah
29. apr. 2024
Likte: Personale og service
Hannah
Bodde her 1 natt i april 2024
Svar fra Maree - Sales & Marketing den 30. apr. 2024
Dear Hannah, thanks so much for your 5 out of 5 review! Thank you for choosing to stay at The Apollo. With warm regards,
8/10 – Bra
Alana
Reiste med familie
28. apr. 2024
Likte: Renhold, personale og service og fasiliteter
Check in was easy. There is room service or plenty of food options nearby. The rooms are a good size and in decent condition. The pillows could do with replacing, we found that one pillow was not enough but two was uncomfortable.
Alana
Bodde her 1 natt i april 2024
Svar fra Maree - Sales & Marketing den 28. apr. 2024
Dear Alana, thank you for the kind feedback about our onsite facilities and room service options. We're sorry to hear the pillows were not to your liking and will certainly take your feedback into consideration. We hope to welcome you again. With warm regards,
6/10 – Grei
JASON
16. apr. 2024
Likte: Personale og service
Likte ikke: Renhold
Property was good but didn’t get housekeeping for the whole stay. The first day I was out all day then came back 2pm and room not cleaned. Called reception to see if I had to do anything and they confirmed no.
The second day I left the room around 11am and specifically called reception to have housekeeping come as I was leaving. I had a do not disturb sign till 11am which is why I called. Reception said they would send someone up and when I got back that night nothing happened again.
JASON
Bodde her 3 netter i april 2024
Svar fra Maree - Sales & Marketing den 16. apr. 2024
Dear Jason, We sincerely apologise for the oversight from our housekeeping team. Following your feedback, I have personally addressed the situation with our front office manager, who communicated your request to the housekeeping team. Regrettably, there seems to have been a breakdown in communication.We recognise the importance of ensuring comfort and convenience for all our guests during their stay, and we deeply regret any disappointment caused by our shortfall in meeting your expectations. While we acknowledge that this lapse on our part is inexcusable, please know that fresh towels and other toiletries are readily available at our reception desk, which operates around the clock.We truly appreciate your understanding and patience in this matter, your feedback is invaluable to us and it will be used as we strive to continually improve our services. With warm regards,
8/10 – Bra
Donald
3. apr. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Donald
Bodde her 1 natt i april 2024
Svar fra Richard den 4. apr. 2024
Thank you for your review. We look forward to welcoming you back soon.
10/10 – Utmerket
Tonia
24. mars 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Tonia
Bodde her 2 netter i mars 2024
Svar fra Maree - Sales & Marketing den 25. mars 2024
Hi Tonia, thank you so much for your feedback. We look forward to your next stay with us. With warm regards,
10/10 – Utmerket
Wayne
Reiste med partner
24. mars 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We were overnighting in the area and were very pleased with our accommodations . Dinning room was up scale and pricy but food was excellent!
Wayne
Bodde her 1 natt i mars 2024
Svar fra Maree - Sales & Marketing den 25. mars 2024
Dear Wayne, thank you for your feedback. We're thrilled you enjoyed your stay. We believe our food is very competitively priced for the portions sizes and quality from our award winning restaurant. We hope to welcome you again. With warm regards
10/10 – Utmerket
Tonia
21. mars 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Tonia
Bodde her 2 netter i mars 2024
Svar fra Richard den 26. mars 2024
Thank you for your review. We look forward to welcoming you back soon.
10/10 – Utmerket
Kimberley
18. mars 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Kimberley
Bodde her 1 natt i mars 2024
Svar fra Richard den 19. mars 2024
Thank you for your review. We look forward to welcoming you back soon.
10/10 – Utmerket
Andrea
Reiste med familie
17. mars 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly staff, nice room, easy stay.
Andrea
Bodde her 1 natt i mars 2024
Svar fra Maree - Sales & Marketing den 17. mars 2024
Dear Andrea, Thank you for the post stay score and kind feedback. We hope to welcome you again soon. Warm regards,
10/10 – Utmerket
Austin
13. mars 2024
Austin
Bodde her 2 netter i mars 2024
Svar fra Richard den 3. apr. 2024
Thank you for your review. We look forward to welcoming you back soon.
10/10 – Utmerket
Tim
Reiste med partner
12. mars 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good quality hotel
Tim
Bodde her 1 natt i mars 2024
Svar fra Maree - Sales & Marketing den 12. mars 2024
Dear Tim,Thank you for your perfect score. We appreciate your feedback and your business and hope to welcome you again soon. Warm regards,
8/10 – Bra
Ewa
Reiste med partner
7. mars 2024
Likte: Renhold, personale og service og fasiliteter
Helpful, nice staff. Good location.
Ewa
Bodde her 3 netter i februar 2024
Svar fra Richard den 7. mars 2024
Thank you for your review. We look forward to welcoming you back soon.
8/10 – Bra
Cynthia
5. mars 2024
Cynthia
Bodde her 2 netter i mars 2024
Svar fra Richard den 25. mars 2024
Thank you for your review. We look forward to welcoming you back soon.
8/10 – Bra
Hannah
26. feb. 2024
Likte: Personale og service
Friendly staff
Staff were very friendly and helpful. We ordered room service which was reasonably priced and very tasty. Although the hotel adds a $4 fee for delivery of the room service which feels a bit unnecessary.
The room was ok, couple of stray hairs in the bathroom on arrival. Otherwise appeared clean. The bed was not very comfortable, very soft and felt like it dipped in the middle. We only did a quick one night stop over as part of a longer trip so overall suited our needs
Hannah
Bodde her 1 natt i februar 2024
Svar fra Maree - Sales & Marketing den 26. feb. 2024
Dear Hannah,Thank you for providing your feedback regarding your recent stay. It is common practice for hotels to implement a room service fee, and we believe that our fee is set at a reasonable rate. We apologise for the oversight regarding the presence of a few stray hairs by our housekeeping team. Rest assured, we will address this issue with them promptly to ensure that such occurrences are minimised for our future guests. We regret that our bed did not meet your expectations, as our guests often praise the superior quality of our A.H Beard King Koil mattresses. We sincerely hope that you will consider staying with us again in the future, allowing us the opportunity to exceed your expectations. With warm regards,
10/10 – Utmerket
Astrid
25. feb. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Astrid
Bodde her 2 netter i februar 2024
Svar fra Richard den 25. feb. 2024
Thank you for your review. We look forward to welcoming you back soon.
8/10 – Bra
Andrew
20. feb. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
.
Andrew
Bodde her 4 netter i februar 2024
Svar fra Richard den 20. feb. 2024
Thank you for your review. We look forward to welcoming you back soon.
2/10 – Forferdelig
Kamran
15. feb. 2024
Kamran
Bodde her 1 natt i februar 2024
Svar fra Maree - Sales & Marketing den 22. mars 2024
Thank you for your review. We're sorry to see that we didn't meet your expectations this time around. With warm regards,
8/10 – Bra
Allen
Reiste med partner
12. feb. 2024
Likte: Renhold, personale og service og fasiliteter
Pool was freezing. It was the middle of summer.
Room service food was excellent and very reasonably priced and delivered promptly. Property was immaculate and service excellent. Staff very helpful and pleasant.
Allen
Bodde her 1 natt i februar 2024
Svar fra Richard den 12. feb. 2024
Thank you for your review. We look forward to welcoming you back soon.
8/10 – Bra
Diorne
Forretningsreisende
7. feb. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Rocky recovery
Everything was fine up until I got violently ill after eating at the restaurant Babbingtons. Everything else about the stay was great but the hotel management did not offer to waive the dinner fee even after I was sick.
Diorne
Bodde her 2 netter i februar 2024
Svar fra Maree - Sales & Marketing den 8. feb. 2024
Dear Lia, We regret to learn of your recent illness however, it's important to note that the onset of food poisoning typically takes longer than the timeframe you've mentioned. Additionally, on the day in question, we served over 80 guests during both our lunch and dinner services. Given this volume, we are confident that had there been any issues, we would have received reports from multiple guests. Once more, we are sorry to hear that you were unwell during your stay. However, it is important to clarify that your illness cannot be attributed to the meal you had at Babbingtons. Warm regards,
8/10 – Bra
Clinton
7. feb. 2024
Likte: Renhold
Clinton
Bodde her 1 natt i februar 2024
Svar fra Richard den 8. feb. 2024
Thank you for your review. We look forward to welcoming you back soon.
10/10 – Utmerket
Hiroyuki
5. feb. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
快適に過ごせました。
Hiroyuki
Bodde her 1 natt i februar 2024
Svar fra Richard den 6. feb. 2024
Thank you for your review. We look forward to welcoming you back soon.
8/10 – Bra
Anthony
Reiste med familie
4. feb. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bit remote for dining places
Anthony
Bodde her 1 natt i januar 2024
Svar fra Richard den 4. feb. 2024
Thanks for staying with us. We appreciate your feedback!
6/10 – Grei
Kieran
3. feb. 2024
Likte: Personale og service
Cleanliness and facilities e.g. Bedding and towels. However, the staff were amazing.
Kieran
Bodde her 2 netter i februar 2024
Svar fra Richard den 4. feb. 2024
Thanks for staying with us. We appreciate your feedback!
10/10 – Utmerket
Rebecca
1. feb. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very comfortable bed
Rebecca
Bodde her 1 natt i januar 2024
Svar fra Richard den 1. feb. 2024
Thank you for your review. We look forward to welcoming you back soon.
10/10 – Utmerket
Steven
Reiste med partner
1. feb. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Always clean and tidy, easy parking. Will stay again.
Steven
Bodde her 1 natt i januar 2024
Svar fra Richard den 1. feb. 2024
Thank you for your review. We look forward to welcoming you back soon.
8/10 – Bra
Faraz
28. jan. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice place to stay. Definitely recommended to others.
Faraz
Bodde her 1 natt i januar 2024
Svar fra Richard den 28. jan. 2024
Thanks for staying with us. We appreciate your feedback!
8/10 – Bra
Kathy
Reiste med familie
28. jan. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
First time to visit, nice place to stay, staff was friendly and helpful.
Kathy
Bodde her 2 netter i januar 2024
Svar fra Richard den 28. jan. 2024
Thanks for staying with us. We appreciate your feedback!
10/10 – Utmerket
Dominic
25. jan. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nothing to complain about.
Dominic
Bodde her 1 natt i januar 2024
Svar fra Maree - Sales & Marketing den 25. jan. 2024
Dear Dominic, Thank you for your feedback. We are pleased to see that your stay was positive and hope to welcome you again soon. Warm regards,
10/10 – Utmerket
Souzan
24. jan. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely staff. Best Western plus apollo is a nice hotel with beautiful views. 😍
Souzan
Bodde her 3 netter i januar 2024
Svar fra Richard den 24. jan. 2024
Thank you for review. We look forward to welcoming you back soon.
10/10 – Utmerket
Anna
23. jan. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Anna
Bodde her 2 netter i januar 2024
Svar fra Maree - Sales & Marketing den 24. jan. 2024
Dear Anna, We are pleased you had a wonderful experience during your stay and hope to welcome you again. Warm regards,
10/10 – Utmerket
Abdul
20. jan. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Abdul
Bodde her 5 netter i januar 2024
Svar fra Richard den 21. jan. 2024
Thank you for your review. we look forward to welcoming you back soon.
10/10 – Utmerket
Laura og Auburn
Reiste med partner, Forretningsreisende
19. jan. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice staff at the reception when checking in, nice room to stay
Laura
Bodde her 1 natt i januar 2024
Svar fra Maree - Sales & Marketing den 22. jan. 2024
Dear Laura, Thank you for the kind words about our friendly staff and generous rooms. We are so pleased to heart that your stay with us was a 5/5 experience! Warm regards,
10/10 – Utmerket
Kosta
Forretningsreisende
19. jan. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Kosta
Bodde her 6 netter i januar 2024
Svar fra Maree - Sales & Marketing den 19. jan. 2024
Dear Kosta, We are so pleased your stay with us was a 10 our of 10! We hope to welcome you again soon. Warm regards,
6/10 – Grei
Adam
19. jan. 2024
Adam
Bodde her 2 netter i januar 2024
Svar fra Richard den 21. jan. 2024
Thank you for your review. we look forward to welcoming you back soon.
10/10 – Utmerket
Nicholas
18. jan. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nicholas
Bodde her 4 netter i januar 2024
Svar fra Richard den 18. jan. 2024
Thank you for your review. We look forward to welcoming you back soon.
10/10 – Utmerket
millie
17. jan. 2024
Likte: Renhold og personale og service
millie
Bodde her 1 natt i januar 2024
Svar fra Richard den 18. jan. 2024
Thank you for your review. We look forward to welcoming you back soon.
10/10 – Utmerket
Shannon
Reiste med familie
17. jan. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Shannon
Bodde her 4 netter i januar 2024
Svar fra Richard den 17. jan. 2024
Thank you for your review. We look forward to welcoming you back soon.
10/10 – Utmerket
Michael
Reiste med familie
15. jan. 2024
Likte: Fasiliteter
Great service and great size room
Michael
Bodde her 1 natt i januar 2024
Svar fra Richard den 15. jan. 2024
Thank you for your review. We look forward to welcoming you back soon.
6/10 – Grei
david
Forretningsreisende
14. jan. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
david
Bodde her 1 natt i januar 2024
Svar fra Richard den 15. jan. 2024
Thank you for your review. We look forward to welcoming you back soon.
10/10 – Utmerket
Andrew
Forretningsreisende
10. jan. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Andrew
Bodde her 2 netter i januar 2024
Svar fra Richard den 10. jan. 2024
Thank you for your review. We look forward to welcoming you back soon.
8/10 – Bra
Gino og Venlo
Reiste med familie og små barn, Reiste med familie
9. jan. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Goede locatie. Prachtig park “Glenrock” en strand “Merewether” in de buurt. Roomservice en eten was zeer goed.
Gino
Bodde her 3 netter i januar 2024
Svar fra Richard den 9. jan. 2024
Thank you for your review. We look forward to welcoming you back soon.
8/10 – Bra
Penelope
8. jan. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Spacious room with all cons. Would def stay again.
Penelope
Bodde her 2 netter i januar 2024
Svar fra Richard den 8. jan. 2024
Thank you for your review. We look forward to welcoming you back soon.
10/10 – Utmerket
Stevana
5. jan. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Easy quick and efficient customer service with check-in and check-out.
Stevana
Bodde her 2 netter i desember 2023
Svar fra Richard den 8. jan. 2024
Thank you for your review. We look forward to welcoming you back soon.
10/10 – Utmerket
Hui
Reiste med familie
5. jan. 2024
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The bathroom in the room was not cleaned, there were marks on the countertop, there were hairs in the bathtub, and there were long hairs on the towels. Because we arrived very late, they couldn't change our room. Very bad experience.
Hui
Bodde her 1 natt i januar 2024
Svar fra Richard den 9. jan. 2024
Thank you for your review. Please accept my sincere apology for not having the bathroom cleaned prior to your arrival. We look forward to welcoming you back soon.
2/10 – Forferdelig
Anthony
Reiste med partner
5. jan. 2024
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We booked a room with a King Bed however we got a room with two worn out single bed joined with a Velcro strip.
The room was worn out dirty walls with huge burn marks in the carpets.
It was really POOR quality despite having a high rating.
The room we were in there were parties outside of our window with drunk guests screaming and swearing till Midnight.
We went for breakfast in the restaurant. We ordered it took a long time to come and when it did it was really not good. There were 5 - 6 people in the restaurant so it wasn’t busy.
On check out I was not asked about my stay so I provided the feedback above the gentleman at reception really did want to know. He did know there was a party outside of our room so offered me a refund for the poor breakfast. ( I did not take the refund I paid in full).
I asked about the bed he said we can change the beds to join to singles and call it a King.
They charge a premium for this and you could not sleep on it.
I could have stayed in a local pub and had a better experience.
I travel a lot and stay in all kinds of places I can say after staying at the APOLLO
THIS HOTEL WAS SHOCKING.
Anthony
Svar fra Maree - Sales & Marketing den 16. jan. 2024
Dear Anthony,We regret to learn that your experience with us fell short of your expectations during your recent stay. The practice of combining beds to form a king-sized bed is standard in hotels, offering diverse sleeping arrangements to cater to varying guest preferences. While we do provide standalone king beds, they were not available in the specific room you booked, as indicated in the room description that highlighted the option for either a king or twin setup.We acknowledge the inconvenience caused by the noise from a function held during your visit. Despite our stringent policies regarding music and noise curfews, placing guests away from such events becomes challenging when the hotel reaches full occupancy.In our effort to address your concerns, we attempted to refund you for the breakfast, as guest satisfaction is a top priority for us. However, we respect your decision to decline the offer.While the majority of our guests enjoy a delightful stay with us, as reflected in our positive scores and hotel rating, we understand that your experience did not align with your expectations. We sincerely apologise for any disappointment and appreciate your feedback.Warm regards
10/10 – Utmerket
Li
2. jan. 2024
Li
Bodde her 1 natt i desember 2023
Svar fra Richard den 8. jan. 2024
Thank you for your review. We look forward to welcoming you back soon.
8/10 – Bra
Greg
1. jan. 2024
Greg
Bodde her 1 natt i desember 2023
Svar fra Maree - Sales & Marketing den 8. jan. 2024
Dear Greg, Thank you for choosing the Apollo International. We hope to welcome you again soon.