Hoteller i Newburgh Heights

«Rooms were very nice for the price point. Staff was super rude to every customer. Should definitely work on customer service.»

«The rooms were dirty, children ran up and down the hallways knocking on doors late at night, and the pool was ice cold. The floor and elevator had water laying without any caution signs.»

«The property and rooms were very clean and the staff was very friendly and helpful. The only “negatives” I have was that is no light over the desk, nor a lamp. I had to work remotely during my stay, so that was a bit of an issue. There was no microwave in the room either, which I am use too. Additionally, there were no “guest” ice machines to be used. Had to go to the front desk to ask for ice, then they went to the kitchen to get it. Other than those inconveniences, everything else was ...

«I had a great stay at this property. It is an older hotel, but well-maintained.»

«Was impressed with the tv remote. Easy to figure out. Also classier than your typical hotel»

«Very quiet for its close proximity to the airport.»

«The beds have a metal support under the mattress. The beds in the first room made a loud noise when just sitting down. The manager was very nice and understanding and got a new room for me. She will have maintenance correct the problem.»

«The staff was nice, and I never heard a plane take off. The problem is ROAD NOISE. This hotel fronts a major road. If you’re on the south side of the hotel (half the rooms) the road noise is really hard to sleep through. The A/C worked but there wasn’t any setting for “constant fan” so no good option for white noise. The room was clean but smelled of tobacco smoke, even though it’s a non-smoking hotel. The carpet in the stairwell was dirty.»

«Clearly the room was worth the value. Not great and not bad»

«We were only there one night. Happy with location. Room was clean and well kept. A bit disappointed with breakfast. Broken coffee maker, also broken juice machine not a good food option for me since a have diabetes Staff was pleasant.»

«Make sure to bring your own soap,shampoo,they dont want to give you much,this place is old,elevator is very slow.»

«La habitacion era amplia y bien amueblada.El baño estaba muy limpio.Las areas comunes del hotel eran agradables y espaciosas. El desayuno era correcto. El personal fue atento.»

«I have booked 2 queen bed room for one night stay . One of the bed was broken , there was no shampoo / soap in rooms .»

«Breakfast area was very clean and organized and the staff, she was very pleasant and helpful.»

«Breakfast was basic but good. We had to leave early in the morning for appointments and then would come back for breakfast and to the room to nap. We requested that housekeeping refresh our room while we were out and they didn’t. Which wouldn’t have been a big deal if the front desk hadn’t assured us it wasn’t a problem and someone would make up the room, or having to hunt someone down for toilet paper, or trying to gather a weeks worth of trash in a teeny tiny bag. Oh, and the ice machine was ...

«This was the best Hampton Inn we have stayed in. Highly recommended.»

«People were very nice working there. Room was a little run down»

«Very nice rooms. Friendly and helpful staff»

«The cleaning lady never cleaned our room the entire 5 days stay. Good thing I bought stuff to clean my own room and my own extra towels. The front desk staff was nice.»