I will say, the staff accommodated my complaint immediately and moved me to a cleaner bigger room. They were always kind and accommodating. However, the place is roach infested, unclean, and I broke out very bad perhaps from the linen. The housekeeping was always available to provide fresh towels and they were kind too. Only book here if absolutely in a bind. I really hope they can get pest control to rid of the bugs and do renovations because they are good people. Just bad circumstances. Also, the parking is super limited due to using the lot for airport parking. Once again, they did accommodate by moving cars when I needed to get out.