Hoteller i New Waverly

«There was a used towel on the bed when we arrived. The rooms have an odd smell, and so do the pillows. Otherwise it was an okay stay. The bed was very comfortable.»

«Everything is clean »

«Tv didn’t work. Staff tried to fix it but was unsuccessful »

«I prepaid a 2-night stay however when I arrived I was informed that the elevator was out of order and I would have to climb the stairs. I explained that my aunt was disabled and could not climb stairs. They told me that there were no rooms on the first floor available and could not help me. They also told me that the elevator had been out of order for a few weeks. I also overheard the staff talking about running out of coffee for breakfast. Needless to say that I will not ever stay here. ...

«Sketchy checking in, no one is ever at the front they leave a list of numbers to text for help, it’s like someone living there managing the place with babies and kids everywhere. Room was already booked so they had to give us a different room with less features. They do not clean your room multiple night stays, they don’t issue more towels, I’m a big girl and we were denied. The room smelled strongly of some kind of fume smell there were bugs on the floor and they also say you have to supply ...

«Stayed at this hotel while attending a conference at a more expensive hotel across the lake. Good value for the money. This is definitely not a luxury hotel. It is next to the highway and there was a somewhat damp smell in the room. On the other hand, the room was clean, breakfast was good, wifi had sufficient speed, staff was nice. What more can you really ask for at this price?»

«Comfortable beds. Bathrooms clean. Front desk staff is not welcoming however. It usually doesn’t matter to me, but both check in and check out was just rude. A basic “thank you” would have gone a long way to help offset it. But it felt like us staying there was a hassle to them. Otherwise, great location, and if you need a cheap no frills place by the lake, this isn’t a bad option.»

«Will be back, only 1 thing the smell on the carpeted hallway on the 2nd floor smells like molds »

«Very clean »

«Room was perfection. Bathroom clean. Staff was kind. Fastest check in and out I’ve ever had. Elevators were quick. »

«Nice hotel. Pool was out of order. Great breakfast. »

«Great!»

«Parking lot is very small but will lit. Hotel was very clean. »

«Spacious, comfortable, felt like home. The breakfasts were amazing. Scott is a 5 star chef.»

«I booked this hotel through Expedia. Soon after I received a notice stating the hotel canceled my reservation and to call them directly. So I called the hotel. The person who answered said they don’t know how I could have booked through Expedia since they don’t use Expedia but they would honor my price if I came in. Well I decided to book somewhere else because I wasn’t paying for the same room twice. I have messaged Expedia and hopefully will get my money back but they were having a hard time ...

«New and clean Nice kitchen area with dishes and all Sitting area Good breakfast »

«Best hotel this trip. Clean. Smells good. I come back.. »