Hoteller i New Salem

«Lovely updated property. Small pool and had issues with the AC in the gym but the lovely staff, nice breakfast and clean updated amenities made up for it. I would return.»

«Great hotel. Spacious room. And there remodeling is looking great.»

«First of all I want to start with the positives because there were some. The hotel was very clean and the rooms were well equipped, spacious and clean. Unfortunately that is all the positives. First issue was the staff there were very unhelpful and did not abide by their own rules. The first thing you see, and plastered all over the hotel, are signs stating this is a smoke free hotel. However on the first night there were people smoking in their rooms. You could smell it all from outside the ...

«Stayed two nights, wonderful experience. The owners go above and beyond.»

«The property was clean and well maintained. We stayed in room #3 and it was very nice. The breakfast consisted of only a cranberry muffin and Keurig coffee. Most restaurants and businesses in and around the town are closed on Monday and Tuesday.»

«Really convenient»

«The place was fine--I don't demand much of a hotel. It is basically a place to sleep. However, more discerning travelers might have been upset by the fact that the supplemental door lock didn't work, one of the shelves in the closed was broken and the one day out of four that we had maid service, they seemed to only half finish the job. They may be very short of staff.»

«The Inn was quiet, convenient and offered excellent food.»

«Y»

«Room had just been renovated and there was still work being done. We were very pleased overall with the stay. The woman at the front desk who checked us in was very pleasant and helpful with dinner options. We would stay at this property again.»

«One of the reasons that I stay at Hampton Inn is because the beds are so incredibly comfortable, and this visit didn't disappoint. But, what stood out about this Hampton Inn was the breakfast. It was amazing! It was seasoned, there was a variety of food, each day, and it was perfectly prepared and executed. The staff was helpful and even brought out almond milk for my daughter. Another big plus was that the staff were all very friendly and helpful.»

«The parking lot is special with a green passenger lane design. I appreciate the amount of details and care of design in every corner,»

«There are not enough words to explain how disgusting and dirty and repulsive everything and that hotel was, the sheets were not clean. The bedspread was stained with human fluids. The TV remote control was broken. There was bugs on the sink, cigarette stains all over the tub. The toilet was dirty, and that was the first room we went into and then the second room was exactly the same however, the tack strip that attaches the rug in the threshold of the bathroom was exposed, and I stepped on it ...

«We really enjoyed our stay here! The room was very comfortable and clean with ample outlets and ports for device charging. Elevators make the multiple levels of the building easily accessed. Especially fabulous features are the inn's restaurant (featuring delicious and beautifully presented food that we sampled for dinner and breakfast) along with their full bar and excellent wine offerings.»

«Clean comfortable room»

«Excellent staff. Location is not all that convenient to Amherst or Holyoke. Property and decor were pleasant but need a refresh.»

«Very happy with my stay»

«It was a clean room and had all the amenities, I also liked that they provided some snacks as I came in late night. The only issue I had was when other people closed their doors it sounded like someone was hitting my door.»

«breakfast was delicious. staff was extremely helpful and accommodating. only negative was there was way too much clutter. too much furniture and too many decorative thingys on top of the furniture.»