Hoteller i New Salem

«No staff present. Self check in and out. Facility was pleasant, fairly quiet and clean.»

«Other than being outdated, the room was nice and very clean. It also smelled nice. It was very quiet. Staff was very helpful. I would def stay again.»

«I was a little nervous booking at a motel with my family but was limited with my own poor planning booking for a lacrosse tournament at UMass. I was pleasantly surprised with the cleanliness and ease of everything. We did need to ask for extra sheets for the pullout bc they were not in the room, and even with the owners dealing with a family emergency they were very attentive and we had everything we needed. It was an easy 17 minute drive to UMass and very affordable.»

«Smell was not good in room . Sorry I had to leave shortly after checking in .»

«No soap in our shower. Stayed overnight quickly so didn't really allocate time to ask for some, but we really shouldn't have to do that at all.»

«Pleasant surprise after reading poor reviews prior to booking. Room was clean. It was a quiet the 2 nights I was there. Seems that the Inn was recently renovated. Staff was courteous. Inn was 5 to 10 minutes away from restaurants. And nearby Fitchburg.»

«The Inn was quiet, convenient and offered excellent food.»

«Room had just been renovated and there was still work being done. We were very pleased overall with the stay. The woman at the front desk who checked us in was very pleasant and helpful with dinner options. We would stay at this property again.»

«Flott hotell, men de serverer frokost kun i helgene»

«Clean, like new. Would recommend!»

«breakfast was delicious. staff was extremely helpful and accommodating. only negative was there was way too much clutter. too much furniture and too many decorative thingys on top of the furniture.»

«The historic Inn is beautifully maintained and updated and provides a unique experience of staying in a home dating back to the 1600's. Breakfast was delicious and Megan the cook was welcoming and helpful. We always stay at the Black Walnut Inn when in Amherst!»

«Great location and great breakfast!»

«Good location. Friendly staff. Clean»

«Amazing staff and absolutely one of the best dog friendly stays I had. Would stay again.»

«The place was fine--I don't demand much of a hotel. It is basically a place to sleep. However, more discerning travelers might have been upset by the fact that the supplemental door lock didn't work, one of the shelves in the closed was broken and the one day out of four that we had maid service, they seemed to only half finish the job. They may be very short of staff.»

«Not good, definitely not even close to worth the inflated fee we were charged. How expedia has this rated so good is a mystery. On par with a red roof or such and a hassle finding it and getting in. No real lobby, through an underground parking garage and a maze.»

«Everything was very decent. My one issue was overnight the fridge defrosted and I had a puddle on the floor. I cleaned it up with a shower towel. The staff apologized and was willing to have somebody look at it. It only happened that one time during my two day stay. This one incident was unfortunate, but I would stay here again»

«Room was spotless! Only problem for me (being somewhat disabled) the bed was too high and I had trouble getting into bed.»

«The staff was very nice. Breakfast very good. I had seconds which is mot usual for me. My room was clean. The facility shows signs of wear, but so do I. 😀 I would definitely stay here again.»