Hoteller i New Plymouth

«Room was very clean and break was okay»

«Pillows had a stench left from someone who wore too much cologne/perfume. Pillow case had holes. Coffee pot was hid under the sink out of sight»

«Clean room Friendly staff Quick check in»

«First off, the staff were lovely and I have nothing bad to say....However, the property was rundown and felt sketchy. Walking down the hall I could smell pot and some other unidentified odors. The parking lot made me feel unsafe, especially in the back. I booked here because I thought there was ahot tub, but it turned out to be a lukewarm kiddy pool! The breakfast was good, I was satisfied. My room was surface clean but somehow still felt dirty. I have stayed at many of their properties which ...

«Stayed one night until the rest of our family arrived and was able to move into the multi-family room early since the room was not occupied. All staff were nice and very helpful. And the breakfast is amazing.»

«Front desk didn't inform me there was no elevator for me to get to my room on the second floor until I asked where it was. I had to drag my heavy luggage up 2 flights of stairs. I was not given the option for a 1st floor room. He quickly (talking fast) told me where to find breakfast in the morning before moving on to the next check in. I do not recommend this hotel. The carpet smells bad, is dirty and has soft spots in front of the door and between the • bed and dresser. Loud band playing ...

«The bathroom was dirty, but the staff was nice. Doors do get stuck when trying to open them. Other than that the stay was ok.»

«The one grass area that they had was flooded with water making it very difficult to keep my dog clean/dry when taking him to potty»

«Very friendly staff. Nice dog area. Room was very basic. Very small shower. Dated room with physical key. For the price I would stay again»

«Bathroom needs redone. Peeling, cracked paint. Carpet can be replaced.»

«Aside from the friendly staff and cheap price.. this was a bust. Not overly clean and horribly uncomfortable bed.»

«Room was stuffy, air conditioner sounded like a jet engine. Terrible lighting in the bathroom, shower curtain was stained black at the bottom. Mattress was hard and bumpy. You could see daylight through the side and bottom on the entry door. Highway traffic sound was loud.»

«I reserved my stay on Expedia and upon arrival the hotel staff were very confused and wanted to charge me again and trying to prove I didn’t reserve online as I’m showing them the confirmation email and all. Along with the already charged bank statement from Expedia. After getting my key the room smelt horrible. Woke up sick to my stomach and cough. It’s 80 degrees outside and I have the flu. How?»