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Anmeldelser av Trident Inn & Suites, New Orleans

2.5 out of 5
Trident Inn & Suites, New Orleans
12340 I-10 Service Rd, New Orleans, LA

Anmeldelser

6,4
Rangering på 10 − Utmerket. 251 av totalt 1001 anmeldelser." "
Rangering på 8 − Bra. 215 av totalt 1001 anmeldelser." "
Rangering på 6 − Grei. 172 av totalt 1001 anmeldelser." "
Rangering på 4 − Dårlig. 132 av totalt 1001 anmeldelser." "
Rangering på 2 − Forferdelig. 231 av totalt 1001 anmeldelser." "

6,2/10

Renhold

7,0/10

Personale og service

5,8/10

Fasiliteter

6,0/10

Overnattingsstedets bygg og tilstand

5,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Brandy

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Thank you for my stay it was awesome
Bodde her 2 netter i mai 2024
Svar fra D. Craig den 21. mai 2024
Thank you so much. Look forward to serving you again!

10/10 – Utmerket

Derrick

Reiste med familie og små barn, Reiste med familie
Likte: Fasiliteter
Man for what you pay you think the place would be trash but no it’s a great hidden gem and the staff is amazing definitely my new place to stay in NO
Bodde her 1 natt i mai 2024
Svar fra D. Craig den 19. mai 2024
Thank you for the honest review. Look forward to serving you again!

6/10 – Grei

Shameria

Likte ikke: Fasiliteter
no thanks
Bodde her 2 netter i april 2024
Svar fra D. Craig den 10. mai 2024
Thank you for your review

8/10 – Bra

Keri

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Water was to hot, had a funny smell in the hallway but over all it was a nice stay
Bodde her 1 natt i mars 2024
Svar fra D. Craig den 4. mai 2024
Thank you for your honest review!

10/10 – Utmerket

Renalda

Bodde her 1 natt i april 2024
Svar fra D. Craig den 19. mai 2024
Thank you for the honest review. Look forward to serving you again!

10/10 – Utmerket

Renalda

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was quiet and the room could be dusted
Bodde her 1 natt i april 2024
Svar fra D. Craig den 27. apr. 2024
Thank you for your honest review! Look forward to serving you again!

10/10 – Utmerket

Britney

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra D. Craig den 23. apr. 2024
Thank you for the honest review. Look forward to serving you again!

6/10 – Grei

Abriana

Bodde her 2 netter i april 2024
Svar fra D. Craig den 19. apr. 2024
Thank you for the honest review!

6/10 – Grei

Renee

Likte: Personale og service
Bodde her 3 netter i april 2024
Svar fra D. Craig den 14. apr. 2024
Thank you for your honest review!!

2/10 – Forferdelig

KELLIE M

Reiste med familie og små barn
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I was there twice and I paid $50 deposit never received neither one of my deposit back the first time I understand but the second time I still have not received my $50 deposit
Bodde her 1 natt i mars 2024
Svar fra D. Craig den 3. apr. 2024
One star rating after my staff took care of you both times you stayed here. The first time you snuck a dog in the building after you were told no pets allowed and we caught you. Still didn't take the deposit. The second time you came yall left the room completely nasty, guess what still didn't take the deposit. Thanks for the 1 star review which had nothing to do with your stay. YOUR DEPOSIT WAS RELEASED BACK TO YOU, BOTH TIMES!

6/10 – Grei

Andrea

Reiste med partner
Likte: Renhold og personale og service
Breakfast included barely anything and that was very disappointing. Other than that, pretty nice hotel. Only one functioning elevator and the ice machine on my floor was broken. Appreciated the gated parking lot.
Bodde her 1 natt i mars 2024
Svar fra D. Craig den 2. apr. 2024
Good morning Andrea. The breakfast is just complimentary continental not a full breakfast. The elevator is a problem for staff as well. The part for it should be in any day now. Other than that glad you had a decent stay.

10/10 – Utmerket

Robin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everything was nice.
Bodde her 1 natt i mars 2024
Svar fra D. Craig den 26. mars 2024
Thank you for the honest review. Look forward to serving you again!

10/10 – Utmerket

Brittany

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
They keep the property really clean. Fresh towels every day without having to tell anyone.
Bodde her 3 netter i mars 2024
Svar fra D. Craig den 22. mars 2024
Thank you for the honest review! Glad you enjoyed the stay.

4/10 – Dårlig

Susan og Sachse

Reiste med familie og små barn
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It smelled of marijuana in the halls, elevator, and parking lot. The bathroom smelled like mold. The outside door into the hotel was not locked so anyone could get in. The TV remote did not work. The water in the bathroom tub was running / dripping the whole time and smelled like mold. The only thing decent was the AC.
Bodde her 1 natt i mars 2024
Svar fra D. Craig den 17. mars 2024
Sorry your stay was not a good one. Will look into these issues!

4/10 – Dårlig

Dorian J

Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024
Svar fra D. Craig den 13. mars 2024
You are always at this hotel. Every time you come we make sure your stay is decent. To put this review in without even giving us a heads up that something is wrong is a little unreasonable. Thanks for the review!

8/10 – Bra

Quentin

Bodde her 2 netter i mars 2024
Svar fra D. Craig den 31. mars 2024
Thank you for your honest review.

6/10 – Grei

Katie

Reiste med en gruppe
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
There was a Roach in the bathroom. Hallway nor elevator had a good smell.
Bodde her 2 netter i mars 2024
Svar fra D. Craig den 5. mars 2024
Sorry about the bug and the smell.

2/10 – Forferdelig

Danielle

Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Property was in poor condition all around. Very dirty. Many things within the room such as the TV and the air conditioner were either in poor repair or not operational. Dining area was extremely dirty and not kept stocked. Room was OK but lots of things were in disrepair and dirty.
Bodde her 1 natt i mars 2024
Svar fra D. Craig den 5. mars 2024
Sorry about you stay. I will address the issues.

2/10 – Forferdelig

ra'chelle

Bodde her 1 natt i mars 2024
Svar fra D. Craig den 26. mars 2024
Thank you for the review

8/10 – Bra

Bobbie

No complaints
Bodde her 2 netter i februar 2024
Svar fra D. Craig den 24. feb. 2024
Thank you for the honest review. Look forward to serving you again

10/10 – Utmerket

KELLIE M

Bodde her 1 natt i februar 2024
Svar fra D. Craig den 20. mars 2024
Thank you so much for the honest review! Look forward to serving you again!!

4/10 – Dårlig

Tamekia

Reiste med en gruppe
Likte ikke: Renhold og personale og service
When i went to the front desk to ask for towels the staff was rude. I ask for towels and the clerk said YOU NEED TO BRING THE OLD ONES. i said ok and when will i get the new ones he said in an hour. I said i was leaving in a hour he began to yell saying you trying to tell my hiw to do my job? I said what?? And i informed her I NEVER WILL TRY TO TELL you hiw to do your job BECAUSE I WILL NEVER WORK FOR A HOTEL . I LEFT AND WILL NOT SPEND MY MONEY WITH A COMPANY TO BE DISRESPECTED!
Bodde her 1 natt i februar 2024
Svar fra D. Craig den 20. feb. 2024
This not how the conversation went. I told you just as you stated, I would have gladly given towels if you would have exchanged the old towels. I never once yelled or became disrespectful. I simply explained how you could get what you were asking for. I'm not sure if you are trying to belittle the fact that I work for this hotel, but if you are it says a lot about you as a person. I guess since I work for a hotel I should be disrespected by you? I am happy to know that your stay was good otherwise!

2/10 – Forferdelig

Farzad

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Svar fra D. Craig den 20. feb. 2024
Not sure what the problem was, but thank you for the review.

4/10 – Dårlig

Verifisert reisende

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i februar 2024
Svar fra D. Craig den 18. feb. 2024
Thank you for your review.

10/10 – Utmerket

John

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i februar 2024
Svar fra D. Craig den 18. feb. 2024
Thank you so much for your honest review. Look forward to serving you again!

8/10 – Bra

bruce

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra D. Craig den 18. feb. 2024
Thank you so much for your honest review. Look forward to serving you again!

6/10 – Grei

Ryan

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Basically good. Killed two roaches in my room, though. They need to call an exterminator.
Bodde her 5 netter i februar 2024
Svar fra D. Craig den 14. feb. 2024
Thank you for your honest review. Look forward to serving you again.

10/10 – Utmerket

Juan

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2024
Svar fra D. Craig den 14. feb. 2024
Thank you so much for the honest review. Look forward to serving you again.!

10/10 – Utmerket

Donishia

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It’s was a good stay for the price not bad looking!! Need a lil more work but I will stay again!
Bodde her 2 netter i februar 2024
Svar fra D. Craig den 14. feb. 2024
Thank you so much for the honest review. Look forward to serving you again.!

10/10 – Utmerket

Caxavier

Bodde her 1 natt i februar 2024
Svar fra D. Craig den 14. feb. 2024
Thank you for the honest review. Look forward to serving you again.

8/10 – Bra

Harold

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
I woul recommend
The hot water in the shower took forever to heat up and would come and go but other than that great
Bodde her 3 netter i februar 2024
Svar fra D. Craig den 14. feb. 2024
Thank you so much for the honest review. Look forward to serving you again.!

10/10 – Utmerket

Sheila

Bodde her 2 netter i februar 2024
Svar fra D. Craig den 14. feb. 2024
Thank you so much for the honest review. Look forward to serving you again.!

8/10 – Bra

Mathieu

Bodde her 1 natt i februar 2024
Svar fra D. Craig den 22. mars 2024
Thank you for your honest review!

2/10 – Forferdelig

Terrance

Bodde her 2 netter i februar 2024
Svar fra D. Craig den 11. feb. 2024
Not sure what the problem was. You were in the same room you were in back in Dec. Thanks for the review

6/10 – Grei

ronnie

Reiste med partner
Likte: Personale og service
People smoking pot at the back door. Sketchy people looking at you entering the building and people talking loud on the hallways slamming doors. The staff was nice
Bodde her 1 natt i februar 2024
Svar fra D. Craig den 5. feb. 2024
Ronnie first off glad the stay was good other than the guest you mentioned. We try our best to keep a quiet hotel. Every once in a while we get a loud guest. Once it's reported or we catch it we resolve the issue.

10/10 – Utmerket

Jessica

Likte: Renhold og personale og service
Bodde her 1 natt i februar 2024
Svar fra D. Craig den 5. feb. 2024
Thank you so much for the honest review.

8/10 – Bra

Kay

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Not fancy, but a good place to stay
The first room we were given had an issue with the TV remote and the cleaning service forgot to brush the toilet bowl. But when I took my concerns to the front desk, they immediately gave us a different room. All was good again! The building has some aging issues, they are working around them. Overall, we were pleased with our stay. We were very excited to have free gated parking!
Bodde her 3 netter i januar 2024
Svar fra D. Craig den 5. feb. 2024
Thank you so much for your honest review. We look forward to serving you again if ever in the area!

2/10 – Forferdelig

yunggk

Bodde her 1 natt i februar 2024
Svar fra D. Craig den 20. mars 2024
Thank you for the review

6/10 – Grei

Craig

Likte: Personale og service og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
New Orleans East Hotel
This hotel wasn’t 5 stars but I must say everyone mind their business. It’s an affordable place for the night. I’ll stay again if needed.
Bodde her 2 netter i januar 2024
Svar fra D. Craig den 2. feb. 2024
Thank you so much for the honest review. Look forward to serving you again.

10/10 – Utmerket

Fabieyoun og Marrero

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra D. Craig den 23. jan. 2024
Thank you so much for your honest review. Look forward to serving you again.

4/10 – Dårlig

KARBIN

Likte ikke: Renhold, personale og service og romkomfort
Bodde her 2 netter i januar 2024
Svar fra D. Craig den 23. jan. 2024
This guest was banned from the property for attempting to steal.

4/10 – Dårlig

frank

Likte ikke: Overnattingsstedets bygg og tilstand
HORRIBLE ending to a perfect date night Entty into the parking lot is hard, once you have checked in and trying to get into the gate you have to basically go around the awning then enter into the parking lot as if youre re-entering Once in the hotel the hallway has an indescribable odor NO hot water in the shower, tried to adjust the temperature for more than 20 mins... NO HOT WATER While in the bathroom a roach appeared, had to use a pestocide to kill and spray around the room. Not to mention while preparig to check out, saw ANOTHER baby roach in the bathroom again I must say a few years back this hotel was well maintained and perfectly kept, when it was a chain hotel... now it is not worth the money
Bodde her 1 natt i januar 2024
Svar fra D. Craig den 14. jan. 2024
Sorry your stay didn't go well. This is the first time of me hearing someone had a hard time sing their card to enter the gate. We spray all the time for roaches. 2 or 3 times a week. Thank you for the review. Will look into your concerns!

6/10 – Grei

Freddy

Forretningsreisende
Bodde her 2 netter i januar 2024
Svar fra D. Craig den 14. jan. 2024
Thank you for your honest review.

6/10 – Grei

Debra

Likte: Personale og service og romkomfort
leaky toilet but resolved by moving to another room. bathtub slippery, odor to room 408. lighting poor around property. Bike cable lock used to secure side door by parking lot. Stores and restuarants nearby are either closed or close early. parking lot secured.
Bodde her 2 netter i desember 2023
Svar fra D. Craig den 8. jan. 2024
Thanks for the review. We lock the side door at night for added security.

10/10 – Utmerket

Aylin

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra D. Craig den 7. jan. 2024
Thank you for your honest review!

10/10 – Utmerket

Brad

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Not bad
Bodde her 1 natt i desember 2023
Svar fra D. Craig den 1. jan. 2024
Thank you so much for your honest review. Look forward to serving you again!

10/10 – Utmerket

IRVIN og Columbus

Bodde her 2 netter i desember 2023
Svar fra D. Craig den 1. jan. 2024
Thank you so much for your honest review. Look forward to serving you again!

10/10 – Utmerket

JORDAN

Likte: Renhold og personale og service
Bodde her 1 natt i desember 2023
Svar fra D. Craig den 1. jan. 2024
Thank you so much for your honest review. Look forward to serving you again!

6/10 – Grei

340

Bodde her 1 natt i desember 2023
Svar fra D. Craig den 19. jan. 2024
Thank you for the honest review. Look forward to serving you again.

10/10 – Utmerket

Jordan

Bodde her 1 natt i desember 2023
Svar fra D. Craig den 1. jan. 2024
Thank you so much for your honest review. Look forward to serving you again!