Eksteriør

Anmeldelser av The Royal Sonesta New Orleans

4.5 out of 5
The Royal Sonesta New Orleans
300 Bourbon St, New Orleans, LA

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 1448 av totalt 2547 anmeldelser." "
Rangering på 8 − Bra. 581 av totalt 2547 anmeldelser." "
Rangering på 6 − Grei. 262 av totalt 2547 anmeldelser." "
Rangering på 4 − Dårlig. 129 av totalt 2547 anmeldelser." "
Rangering på 2 − Forferdelig. 127 av totalt 2547 anmeldelser." "

8,8/10

Renhold

8,8/10

Personale og service

8,4/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

June Edith

Reiste med partner
Likte: Fasiliteter
It is very Central to everything. It’s a pretty Hotel, especially in the reception area. Make sure you don’t get a room which is facing Bourbon Street, very noisy until 4 AM. The phone was not working in our room and they didn’t replace new cups for our coffee for the next morning. The Bellboy, Concierge and parking assistant were all very nice.
Bodde her 2 netter i januar 2024
Svar fra RSNOLA den 25. jan. 2024
Dear June,Greetings from New Orleans! While our balcony rooms overlooking the French Quarter are perfect for an immersive local experience, we understand if you were perhaps in search of a more tranquil environment during the stay. Should your travels return you to the city, we invite you to explore our interior courtyard rooms which offer the same great central convenience in a more serene setting. Come back soon!Warm regards,Royal Sonesta New Orleans

10/10 – Utmerket

Megan

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel is located near everything Bourbon Street has to offer and the oysters from the restaurant Desire inside the hotel were AWESOME!!
Bodde her 2 netter i mai 2024

6/10 – Grei

Heather

Reiste med partner
Likte: Renhold og fasiliteter
Likte ikke: Personale og service
Pros: We loved the pool area, it was a nice oasis in the heat. We also loved the courtyard to hang out in, a nice reprieve from Bourbon street. The jazz bar was incredible, the entertainment was outstanding. The bellmen were very kind. Cons: We upgraded our room and didn’t get what we paid for. When we checked in they couldn’t give us keys because their device wasnt working. She said they would put under our door but never did. When she walked us to our room the air conditioner unit cover was on floor. The next morning I went to get our keys and I told her what had happened she offered to put us back into a regular room. We chose to stay. The problem with the two story rooms is that you have 3 doors for possible entry and several times we had to change floors to enter other doors because our keys weren’t working. I told the front desk and she sent a guy up to change batteries who just walked in turned on lights while we were in bed. Then the next morning housekeeping came into our room while we were sleeping and woke us up. They also had a DJ by the pool on Sunday and it was very loud right by our room.
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Brady

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We enjoy the entire experience of the Royal Sonata. The Ambiance the staff overall of the property is really relaxing and comfortable
Bodde her 4 netter i mai 2024

10/10 – Utmerket

Michael

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
What I liked was that it was right on Bourbon St. What I didn't like was that it was right on Bourbon St.
Bodde her 3 netter i mai 2024

8/10 – Bra

Joseph

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We’ll stay there again. Just no coffee and water as we were told
Bodde her 4 netter i mai 2024

8/10 – Bra

Mark

Good
Bodde her 2 netter i mai 2024

8/10 – Bra

Yvette

Likte: Overnattingsstedets bygg og tilstand
No bottled water in room for coffee or drinking. Had to call the front desk.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Darin

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location. Pleasant Staff, Very nice courtyard. Nice rooms.
Bodde her 3 netter i mars 2024
Svar fra Royal Sonesta New Orleans den 24. mai 2024
Dear Darin,We are thrilled that you felt so well taken care of the moment you arrived at our French Quarter property and we invite you to settle in again anytime.All the best,Royal Sonesta New Orleans

10/10 – Utmerket

Toni og Escalon

Reiste med familie
Likte: Fasiliteter
Beautiful Hotel!
Bodde her 2 netter i mai 2024
Svar fra Royal Sonesta New Orleans den 24. mai 2024
Dear Toni,Wow! It is a joy to read how impressed you were by the stay and we hope that you are already planning your return. Until next time!All the best,Royal Sonesta New Orleans

10/10 – Utmerket

Lachlan

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Right where the action is!
Bodde her 4 netter i mai 2024
Svar fra Kourtney den 23. mai 2024
Dear Lachlan,We are elated that you loved your experience being immersed in the excitement of the French Quarter and we invite you to settle in again anytime.All the best,Royal Sonesta New Orleans

10/10 – Utmerket

James

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very good
Bodde her 3 netter i februar 2024
Svar fra Kourtney den 23. mai 2024
Dear James,Thank you for sharing this high rating and we invite you to make yourself at home again anytime.All the best,Royal Sonesta New Orleans

8/10 – Bra

Gary

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Dislikes- Television without on demand movies and access to Hotel Services Arrival vehicle access directions not clear Not quiet by Bourbon St Likes- Staff great , lot of quality bar and dining,
Bodde her 3 netter i mai 2024
Svar fra Kourtney den 23. mai 2024
Dear Gary,Greetings from New Orleans and we appreciate your review highlighting what you most loved about the visit and how we might have elevated the experience even further. It is our hope that we might welcome you again in the months ahead. Until then!All the best,Royal Sonesta New Orleans

10/10 – Utmerket

Matthew og Greenfield Park

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Ideally located to go out and party, but if that's not your thing, then book elsewhere. The hotel is beautiful, clean with great staff and I had no issues other than the AC unit in my room was very loud.
Bodde her 5 netter i mai 2024
Svar fra Kourtney den 23. mai 2024
Dear Matthew,As you have shared, staying in the heart of the French Quarter has its perks and we are thrilled that you enjoyed the visit. Thank you for sharing your thoughts on the stay and we invite you to join us again in the months ahead. All the best,Royal Sonesta New Orleans

10/10 – Utmerket

Jeff

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location and pool and courtyard are nice break from chaotic Bourbon Street.
Bodde her 4 netter i mai 2024
Svar fra Kourtney den 22. mai 2024
Dear Jeff,We loved welcoming you and are delighted that you appreciated the convenience of having us as a home base during your travels in New Orleans. Thank you for joining us and we invite you to settle in again anytime. All the best,Royal Sonesta New Orleans

10/10 – Utmerket

Mary

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The location was perfect for everything we needed tk accomplish this weekend.
Bodde her 1 natt i mai 2024
Svar fra Kourtney den 21. mai 2024
Dear Mary,We trust that you enjoyed the convenience of being just footsteps away from so many local sites and we look forward to serving as your home-away-from-home for many years to come.All the best,Royal Sonesta New Orleans

8/10 – Bra

Imani

Reiste med en gruppe
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful hotel and location Fine dining and bar areas Room was a bit too small but we managed
Bodde her 3 netter i mai 2024
Svar fra Kourtney den 21. mai 2024
Dear Imani,Your compliments mean the world to us and we look forward to WOWing you the next time you are in the French Quarter.All the best,Royal Sonesta New Orleans

8/10 – Bra

Amanda

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We enjoyed our stay at Royal Sonesta. It’s right in the middle of the action on Bourbon Street, but very quiet and calm inside. Pool was beautiful! Only complaint was that our room was not ready until 5:00, a full hour after check in. Would recommend and stay again
Bodde her 3 netter i mai 2024
Svar fra Kourtney den 21. mai 2024
Dear Amanda,Learning that you enjoyed your visit has left us beaming with pride and we were delighted to offer you a private retreat to escape to during your time in the French Quarter. Thank you for sharing your thoughts and recommendation and we look forward to seeing you agains soon.All the best,Royal Sonesta New Orleans

10/10 – Utmerket

Araceli

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Love this hotel.convenient location….just great
Bodde her 2 netter i mai 2024
Svar fra RSNOLA den 20. mai 2024
Dear Araceli,We are elated that our central location was perfect for all of your French Quarter adventures and we invite you to make yourself at home again anytime.All the best,Royal Sonesta New Orleans

6/10 – Grei

Michael

Likte: Personale og service
Likte ikke: Renhold
Bodde her 3 netter i mai 2024
Svar fra Kourtney den 21. mai 2024
Dear Michael,Thank you for sharing this review and we hope to one day have th eopportunity to capture your heart in full. All the best,Royal Sonesta New Orleans

10/10 – Utmerket

Lisa

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location, friendly staff, hotel had everything we needed for our stay.
Bodde her 1 natt i mai 2024
Svar fra RSNOLA den 20. mai 2024
Dear Lisa,It was a pleasure to welcome you and we are delighted that you had such an exceptional visit. It is our sincerest hope that you are already planning your return and we look forward to seeing you again soon.All the best,Royal Sonesta New Orleans

10/10 – Utmerket

Carol

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was perfect for a quick trip to New Orleans with the family!
Bodde her 3 netter i mai 2024
Svar fra RSNOLA den 20. mai 2024
Dear Carol,We loved welcoming your entire family for a New Orleans getaway and we look forward to welcoming you again one day soon.All the best,Royal Sonesta New Orleans

4/10 – Dårlig

Jason

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Bodde her 1 natt i mai 2024
Svar fra RSNOLA den 20. mai 2024
Dear Jason,While we wish that we had more details on how we might have further enhanced your visit, we appreciate this review and look forward to one day having the opportunity to share a more cherished experience with you. All the best,Royal Sonesta New Orleans

10/10 – Utmerket

Megan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i mai 2024
Svar fra Kourtney den 20. mai 2024
Dear Megan,Your high rating is appreciated and we invite you to join us again anytime.All the best,Royal Sonesta New Orleans

8/10 – Bra

Karlita

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Some staff members were curt but hotel valet staff was excellent. Overall good stay.
Bodde her 1 natt i mai 2024
Svar fra Kourtney den 20. mai 2024
Dear Karlita,Greetings from New Orleans! Thank you for sharing how we might have won your heart in full this visit and we look forward to WOWing you the next time you are in town. Until then! All the best,Royal Sonesta New Orleans

6/10 – Grei

Karl

The rooms are pretty small and there is no microwave.
Bodde her 3 netter i mai 2024
Svar fra Kourtney den 17. mai 2024
Dear Karl,During your next visit to the French Quarter, we invite you to explore one of our more spacious suites which offers additional square footage to relax and unwind that you are sure to love. All the best,Royal Sonesta New Orleans

8/10 – Bra

Donald og Lafayette

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
No soap at the lavatory. The shower head still has a flow re-stricter in it and flow is inadequate. Housekeeping didn't know what to do about it. Overall really enjoyed staying with you. Thanks
Bodde her 2 netter i mai 2024
Svar fra Kourtney den 17. mai 2024
Dear Donald,While we take great pride in perfectly detailing our property in preparation for guests, we regret that there were details overlooked that prevented you from fully enjoying the stay. Thank you for sharing this feedback and we look forward to winning your heart in full when you return. All the best,Royal Sonesta New Orleans

10/10 – Utmerket

mary og lufkin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024
Svar fra Kourtney den 20. mai 2024
Dear Mary,We thank you for sharing this 5-star review and we invite you to join us again in the months to come.All the best,Royal Sonesta New Orleans

10/10 – Utmerket

Dulce

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Note that the entrance is on Bourbon st.
Bodde her 2 netter i mai 2024
Svar fra Royal Sonesta New Orleans den 16. mai 2024
Dear Dulce,Thank you for sharing your thoughts on the visit and we look forward to seeing you again soon.All the best,Royal Sonesta New Orleans

10/10 – Utmerket

Gary og El Dorado Hills

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Located perfectly for enjoying the French Quarter.
Bodde her 2 netter i mai 2024
Svar fra Royal Sonesta New Orleans den 16. mai 2024
Dear Gary,We loved welcoming you and are delighted that our central location was perfect for all of your local adventures. Thank you for sharing your thoughts and we welcome you to settle in again anytime.All the best,Royal Sonesta New Orleans

10/10 – Utmerket

Aisha

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Royal Sonesta New Orleans den 16. mai 2024
ear Aisha,Thank you for sharing this high rating and it is our hope that you are already planning your return. Until next time!All the best,Royal Sonesta New Orleans

10/10 – Utmerket

Maria Jose

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lo único es que las habitaciones qué dan a la calle si se escucha el ruido en la noche y madrugada.
Bodde her 4 netter i mai 2024
Svar fra Royal Sonesta New Orleans den 14. mai 2024
Dear Maria,While New Orleans is quite well known for its lively nature, we do understand if you were in search of a more tranquil local experience. Should your travels return you to the city, we invite you to explore one of our courtyard rooms which offer everything that you already love and enjoy in a tropical oasis. All the best,Royal Sonesta New Orleans

10/10 – Utmerket

john

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Location
Bodde her 5 netter i mai 2024
Svar fra Royal Sonesta New Orleans den 14. mai 2024
Dear John,We are thrilled that our central location was perfect for your travels in the French Quarter and we look forward to welcoming you back. Until next time!All the best,Royal Sonesta New Orleans

2/10 – Forferdelig

ryan

Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Rooms are old ..
Bodde her 1 natt i mai 2024
Svar fra Royal Sonesta New Orleans den 13. mai 2024
Dear Ryan,Thank you for sharing this perspective and we look forward to one day sharing a more cherished experience with you.All the best,Royal Sonesta New Orleans

6/10 – Grei

Misty

Likte: Renhold og personale og service
Bodde her 4 netter i mai 2024
Svar fra Royal Sonesta New Orleans den 14. mai 2024
Dear Misty,While we wish that we had more information on how we might have further enhanced your experience, we thank you for sharing this review and hope to see you again soon. All the best,Royal Sonesta New Orleans

10/10 – Utmerket

Cody

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Royal Sonesta New Orleans den 14. mai 2024
Dear Cody,It was wonderful welcoming you and we invite you to settle in again in the months to come. All the best,Royal Sonesta New Orleans

10/10 – Utmerket

Martyna Gerweck

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The Jazz club makes it! And, Really nice staff!
Bodde her 4 netter i mai 2024
Svar fra Royal Sonesta New Orleans den 13. mai 2024
Dear Martyna,We are thrilled that you loved your visit and time at The Jazz Playhouse. Please feel free to join us again anytime. All the best,Royal Sonesta New Orleans

6/10 – Grei

Byron Allen

Likte: Personale og service
Likte ikke: Renhold
Bodde her 2 netter i mai 2024
Svar fra Royal Sonesta New Orleans den 13. mai 2024
Dear Byron,We appreciate your feedback and look forward to one day having the opportunity to win your heart in full.All the best,Royal Sonesta New Orleans

10/10 – Utmerket

Melissa

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024
Svar fra Royal Sonesta New Orleans den 13. mai 2024
Dear Melissa,Your 5-star review means the world to us. Come back soon!All the best,Royal Sonesta New Orleans

10/10 – Utmerket

François

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
directement sur bourbon street, le staff est #1 et la piscine a juste pas de bon sens . un beau trip
Bodde her 3 netter i mai 2024
Svar fra RSNOLA den 10. mai 2024
Dear François,Our team loved welcoming you and we trust that you enjoyed the convenience of being just footsteps away from the most popular French Quarter attractions. Thank you for sharing this review. Come back soon! All the best,Royal Sonesta New Orleans

10/10 – Utmerket

Louise

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fabulous staff, lovely hotel but bear in mind that there is no double glazing so think twice about a Bourbon Street room
Bodde her 7 netter i april 2024
Svar fra Kourtney den 9. mai 2024
Dear Louise,It was a pleasure to welcome you and we are delighted that you so wonderfully enjoyed the stay. Thank you for sharing your thoughts and recommendations for fellow travelers and we look forward to invite you to settle in again anytime. All the best,Royal Sonesta New Orleans

8/10 – Bra

Heidi

Likte: Personale og service
Bodde her 1 natt i mars 2024
Svar fra RSNOLA den 10. mai 2024
Dear Heidi,We loved welcoming you and invite you to join us again anytime.All the best,Royal Sonesta New Orleans

2/10 – Forferdelig

SHANNON og GRAPEVINE

Bodde her 2 netter i april 2024
Svar fra Kourtney den 8. mai 2024
Dear Shannon, While we wish that we had more details on how we might have further enhanced the stay, it is our hope that we might one day welcome you back for a more cherished experience. All the best,Royal Sonesta New Orleans

4/10 – Dårlig

Ugur

Reiste med familie
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Renhold og personale og service
Expérience désagréable avec le petit-déjeuner. Nous avions pris une chambre pour 4 personnes (2 adultes et 2 enfants), Exécutive Level - Two Queens, via le site Expedia. Le problème est double: 1. Contrairement aux photos du site même de l'hôtel, le petit-dejeuner n'est pas un buffet. C'est dans le restaurant à la carte appelé Desire qu'il se prend. 2. Ca fonctionne par système de coupon, et quel que soit le nombre de personnes qu'il y ait dans la chambre, c'est 2 coupons par jour et par réservation. Donc, on a reçu 10 coupons pour 5 jours alors que nous avions réservé et payé pour le petit-déjeuner inclus pour toute la réservation. Aucune manière de discuter avec la responsable de la réception. Elle m'a répété que ce n'était pas de leur responsabilité mais celle d'Expedia. Personnel à la réception pas aidant et pas aimable malheureusement. J'ai écris à Expedia.ca et j'espère qu'ils vont trouver une solution à cette situation. Merci d'avance.
Bodde her 5 netter i april 2024
Svar fra Kourtney den 6. mai 2024
Dear Ugur,While we loved welcoming you and trust that you appreciated the convenience of our central location, we regret the misunderstanding experienced regarding the breakfast amenity booked through your third-party reservation platform. It is our hope that you have been able to continue this dialogue with the team at Expedia and that we might one day welcome you back and win your heart in full. All the best,Royal Sonesta New Orleans

8/10 – Bra

Liora

Bodde her 5 netter i april 2024
Svar fra Royal Sonesta New Orleans den 24. mai 2024
Dear Liora,Thank you for sharing this review and we invite you to settle in again anytime.All the best,Royal Sonesta New Orleans

10/10 – Utmerket

Cenita

Bodde her 1 natt i februar 2024
Svar fra Kourtney den 23. mai 2024
Dear Cenita,We appreciate your 5-star review and invite you to join us again anytime.All the best,Royal Sonesta New Orleans

10/10 – Utmerket

Ryan-Marya Marlenka

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Place was great! Staff was awesome! Unfortunately there seemed to be a confusion when the time came to check out. We paid extra to have late check out. They gave us until 3pm. But day of we got calls from house keeping and Security came to our door asking when can we could check out. It was annoying. Over all through great place and great location. We had a great time!!
Bodde her 3 netter i april 2024
Svar fra RSNOLA den 2. mai 2024
Dear Ryan-Marya Marlenka,Greetings from New Orleans and thank you for sharing your feedback on the stay. It is a joy to read that you had a wonderful visit and we apologize for any inconvenience that you experienced during checkout. We invite you to join us again anytime- hurry back!All the best,Royal Sonesta New Orleans

10/10 – Utmerket

Carly og Indianapolis

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was absolutely amazing! They truly were a big part of my pleasurable experience! Raymond at the front desk made my trip!
Bodde her 5 netter i april 2024
Svar fra Kourtney den 2. mai 2024
Dear Carly,We take great pride in our reputation for warmth and hospitality and appreciate your kind words regarding our service. Thank you for taking the time to highlight how impressed you were with Raymond as well and we look forward to welcoming you time and again for years to come. All the best,Royal Sonesta New Orleans

10/10 – Utmerket

Richard

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Everything
Bodde her 3 netter i april 2024
Svar fra Kourtney den 2. mai 2024
Dear Richard,Thank you for sharing this 5-star review and we look forward to welcoming you again in the months ahead.All the best,Royal Sonesta New Orleans

10/10 – Utmerket

Lorraine

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent location. Walk right out front doors to where the party is. Stayed here during Mardis gras. We had an inner courtyard room and very quiet .
Bodde her 3 netter i februar 2024
Svar fra Kourtney den 2. mai 2024
Dear Lorraine,We trust that our central location helped you to fully immerse in the excitement of the French Quarter and we are delighted that you felt so at home. Thank you for sharing this review and we look forward to seeing you again soon. All the best,Royal Sonesta New Orleans