Resepsjon

Anmeldelser av The Pelham Hotel

3 out of 5
The Pelham Hotel
444 Common St, New Orleans, LA

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 561 av totalt 1003 anmeldelser." "
Rangering på 8 − Bra. 296 av totalt 1003 anmeldelser." "
Rangering på 6 − Grei. 72 av totalt 1003 anmeldelser." "
Rangering på 4 − Dårlig. 48 av totalt 1003 anmeldelser." "
Rangering på 2 − Forferdelig. 26 av totalt 1003 anmeldelser." "

9,0/10

Renhold

9,0/10

Personale og service

7,8/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Åste Hunnes

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 9 netter i august 2019

8/10 – Bra

Kellie

Reiste med en gruppe
Likte: Renhold, personale og service og fasiliteter
I loved the charm of the hotel. You knew you were in New Orleans. Not a typical chain hotel. The staff was excellent. Helpful and personable. The room was beautiful and huge. Very comfortable. Great, great location!! My only complaint was the beautiful enamel tub. Even though I read other reviews that commented on how slippery it was, and was careful stepping in, I still took a hard tumble, hitting my neck and head on the rim of the tub. I reported my fall to the gentleman at the desk, and suggested a grab bar. I'm not sure if that will help, since the bottom is so slippery. The gentleman asked if I was okay, and at the time I felt no pain. Later, I could feel the bumps and bruises, especially my neck. I just thought it was sleeping on different pillows, but now I feel the swelling and see bruising. Being a nurse, we are the last to complain and prefer to treat ourselves. Ice, heat, followed by Aleve and I will be fine. I hope they can make the tub safer before someone really hurts them self.
Bodde her 3 netter i mai 2024
Svar fra Customer Service den 20. mai 2024
Kellie, thank you for sharing your delightful experience at The Pelham Hotel. The charm and unique character of the hotel, along with the excellent and personal service from our team members, are aspects we take great pride in. We are glad to hear you enjoyed the spacious and comfortable room and the prime location.We are concerned to hear about your experience with the enamel tub. Please rest assured that your feedback regarding safety features will be reviewed to enhance our guest experience.We're looking forward to welcoming you back and ensuring your next stay is even better.

8/10 – Bra

Jacob

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This hotel is in a great location a few blocks from the craziness of Bourbon. The only downside was it was a bit pricey compared to what you get in the area. And we could hear our neighbors occasionally - I Believe due to how the bathrooms are laid out
Bodde her 3 netter i mai 2024
Svar fra Customer Service den 20. mai 2024
Jacob, thank you for your review. The Pelham Hotel is indeed in a prime spot for exploring the area. Your feedback about pricing and noise has been noted. We are always striving to ensure our guests have a pleasant stay. We hope to welcome you back soon.

10/10 – Utmerket

Emily

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely atmosphere, friendly staff. The room was cozy and we loved the jazz music.
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 12. mai 2024
Emily, it's wonderful to hear how much you enjoyed your stay at The Pelham Hotel. We're pleased you found our ambiance delightful and our team members welcoming. We're also thrilled you loved our cozy rooms and the jazz music. We hope you'll return soon for another memorable visit.

8/10 – Bra

Cornel

Reiste med partner
Likte: Renhold
Cashless No restaurant No bar
Bodde her 2 netter i mai 2024
Svar fra Customer Service den 9. mai 2024
Cornel, we appreciate your feedback. While it is true we currently operate on a cashless basis, we believe it enhances the overall convenience and security for our guests. As for the dining amenities currently missing at The Pelham Hotel, we're optimistic you'll find considerable choices in our vibrant neighborhood. Thank you for sharing.

10/10 – Utmerket

Laiman

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very quiet clean location, friendly staff. Very nicely decorated but needs a chait in the room. The shower needs more water and more pressure.
Bodde her 1 natt i april 2024
Svar fra Customer Service den 1. mai 2024
Laiman, it's fantastic to hear you enjoyed your stay at The Pelham Hotel! Our team appreciates your kind words about the cleanliness, quietness, and décor. Thank you for your constructive feedback about the provision of an additional chair in the room and the shower pressure. We're always striving to enhance the guest experience and will take your points into consideration. Looking forward to your next visit!

8/10 – Bra

Leonard

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great room. Only downside, and I mean only, was the air conditioner. The coolest we could get it was 73. With the lack of air movement the room was somewhat stuffy. Otherwise it would be five stars.
Bodde her 2 netter i april 2024
Svar fra Customer Service den 29. apr. 2024
Leonard, it's wonderful to hear that you appreciated your room at The Pelham Hotel. We take note of your feedback regarding the air conditioner and we are continuously striving to improve our guest experience. Your satisfaction is important to us and we trust that your future stays will be nothing less than five stars. Thank you for choosing The Pelham Hotel.

10/10 – Utmerket

Amanda

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Customer Service den 29. apr. 2024
Thank you for the great rating, Amanda!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at The Pelham Hotel! We hope you plan on staying with us again soon!We're looking forward to your next visit!

8/10 – Bra

Russell

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Great location. Clean and well maintained. Staff was OK. Not real friendly or helpful.
Bodde her 3 netter i april 2024
Svar fra Customer Service den 27. apr. 2024
Russell, it's wonderful to hear you appreciated The Pelham Hotel's prime location and tidy upkeep. It appears, however, our team members didn't quite live up to your expectations in terms of friendliness and assistance. We take your comments seriously and will work to improve these aspects. Thank you for your feedback and we look forward to offering a more satisfying experience next time.

10/10 – Utmerket

Laurie

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful hotel easy access to conference hotels but quiet and lovely. No street noise. Spacious room, comfy bed, soft towels. Would stay again.
Bodde her 3 netter i april 2024
Svar fra Customer Service den 25. apr. 2024
Laurie, it's wonderful to hear you enjoyed your experience at The Pelham Hotel. We're delighted to know you appreciated the peaceful atmosphere, roomy accommodations, and the comfort of both the bed and towels. Your willingness to stay with us again truly speaks volumes. We can't wait to welcome you back for another memorable stay.

8/10 – Bra

ARTURO og LA HABRA HEIGHTS

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand
The bath tub-shower in Rm 301 does NOT have grab bars thus making it very slippery and unsafe. Recommend vertical grab bar at the back wall and a horizontal grab bar on the side wall.
Bodde her 5 netter i april 2024
Svar fra Customer Service den 21. apr. 2024
Arturo, it's great to hear from you. We appreciate the observations about the facility in your room, especially concerning the safety features of the bathing area. We're always seeking to improve guest comfort and safety, and will consider your valuable feedback. Thank you for choosing The Pelham Hotel.

8/10 – Bra

Terezinha

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Customer Service den 18. apr. 2024
Terezinha, thank you for choosing The Pelham Hotel and for taking the time to rate us. We're glad to see your visit was a positive one. We hope to welcome you back in the future for an even better experience.

10/10 – Utmerket

kevin

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The best thing for me is the location…close to the French Quarter and the streetcars and the river.
Bodde her 5 netter i april 2024
Svar fra Customer Service den 16. apr. 2024
Kevin, we're thrilled to know you valued The Pelham Hotel's prime location. It's great to see that our proximity to the French Quarter, streetcars, and river enhanced your stay. We look forward to welcoming you back in the future.

8/10 – Bra

Benjamin

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
Limited amenities
Bodde her 4 netter i april 2024
Svar fra Customer Service den 15. apr. 2024
Benjamin, we note your remarks regarding our amenities. The Pelham Hotel is committed to providing a well-rounded experience and we consistently strive to enhance our offerings based on guest feedback. We truly appreciate your comments and hope to have another opportunity to host you.

6/10 – Grei

Christina M

Reiste med partner
Likte: Renhold og personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
The Pelham is very close to a lot of activities in the heart of New Orleans. You can walk to the casino, the French Quarter, exceptional WWII and Civil War and other museums, parks, the Aquarium, the River Walk, shopping and dining. It is a block over from the very busy Canal Street, where a lot of people cruise, blaring extremely loud music, or revving their motorcycle engines. It goes late into the night, but not really too late. There is a very noticeable police presence to keep things as civil as possible. Our room was very large but poorly appointed. It was in the 'annex' part of the hotel, which is accessed separately from the main portion. It had all of the necessities and standard toiletries, but the only dresser in the room was a nightstand with two shallow drawers. No desk and the only seating were two low backed slipper chairs in different colors; they looked like they should have been part of sectionals. Parking on your own in this area can be difficult, especially finding something close to the hotel. There are public parking lots and garages but be prepared to pay with a phone app as there may not be any pay machines and most likely no attendant. We opted for valet parking at the hotel, which is extremely expensive, but convenient. Snack foods at the hotel are very limited and extremely expensive. Be prepared with exact change as the front desk does not give change. The staff were friendly and helpful.
Bodde her 4 netter i april 2024
Svar fra Customer Service den 14. apr. 2024
Christina, it's great to hear you took full advantage of our prime location near popular attractions and dining spots. We regret to learn about your experience with the room arrangements and noise disruptions from the nearby area. We always aim to provide a comfortable and peaceful stay for our valued guests. We appreciate you complimenting our team members' friendliness and helpfulness, this is something we constantly strive to uphold. Your point about parking convenience and snack availability, along with the issue of change at the front desk, has been noted. Your feedback is graciously appreciated as we continually work to improve our guests' experience. Looking forward to welcoming you back to provide a superior experience.

10/10 – Utmerket

Allen

Bodde her 1 natt i april 2024
Svar fra Customer Service den 28. apr. 2024
Thank you for the excellent rating, Allen!Our goal is to go above and beyond to ensure our guests have a memorable experience at The Pelham Hotel! We look forward to hosting you again soon.

10/10 – Utmerket

Eric

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location
Bodde her 2 netter i april 2024
Svar fra Customer Service den 5. apr. 2024
Eric, we're thrilled to hear that you enjoyed The Pelham Hotel's convenient location. We hope you found your visit to the area enjoyable and look forward to welcoming you back in the near future.

10/10 – Utmerket

Joel

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great boutique hotel with a clean, vintage feel for a good price.
Bodde her 2 netter i mars 2024
Svar fra Customer Service den 24. mars 2024
Joel, The Pelham Hotel sincerely appreciates your lovely feedback. We're delighted to hear that our unique atmosphere and cleanliness caught your eye, and that you found our pricing agreeable. We're excited to welcome you back in the future.

10/10 – Utmerket

Marguerite

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location, quiet, clean and comfortable. Few amenities, but really, it provided all we needed for our stay in NOLA. Woild stay there again.
Bodde her 6 netter i mars 2024
Svar fra Customer Service den 17. mars 2024
Marguerite, it's delightful to hear that you found The Pelham Hotel to have a superb location and calming tranquillity. We're pleased to know our clean and cosy accommodations met your needs during your New Orleans visit. It's encouraging to hear that you would choose us again for your future stays. Thank you for the wonderful review, we're eagerly awaiting your return.

8/10 – Bra

James

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We liked the high ceilings which made the room feel spacious. Area was conveniently located, yet tucked away in a safe, quiet area. Rooms, lobby, elevator and hallways had a unique flair. Prices were reasonable.
Bodde her 2 netter i mars 2024
Svar fra Customer Service den 14. mars 2024
James, your kind words regarding the spaciousness of our rooms at The Pelham Hotel are greatly appreciated. We're thrilled that you found the location advantageous and our distinctive design appealing. We aim to provide an excellent and affordable stay. Looking forward to welcoming you back in your future travels.

2/10 – Forferdelig

Stephen

Bodde her 1 natt i mars 2024
Svar fra Customer Service den 31. mars 2024
We appreciate you taking the time to share your feedback, Stephen.We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. We hope you give us another chance to share a more positive experience with you soon.

8/10 – Bra

Talise

Bodde her 1 natt i februar 2024
Svar fra Customer Service den 22. mars 2024
Talise, thank you for choosing The Pelham Hotel and for rating your experience. We're encouraged to know that your stay was enjoyable. If there are any additional insights or suggestions you might want to share, we would love to hear from you. We're eagerly waiting to welcome you back to our charming hotel.

8/10 – Bra

Stacey og Danville

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i februar 2024
Svar fra Customer Service den 20. feb. 2024
Stacey, thank you for rating your stay at The Pelham Hotel. We're thrilled that your experience was positive overall! Please don't hesitate to leave us feedback next time as it will only aid us in meeting your expectations. We appreciate your choosing to stay with us and are looking forward to welcoming you back in the future.

2/10 – Forferdelig

Tong

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Small room, small bed, no windows, and the room really smells. Terrible
Svar fra Customer Service den 19. feb. 2024
Tong, we're sincerely sorry to hear about the concerns you've raised regarding your accommodations. It appears we fell short in providing a pleasant experience. We understand that space and freshness are crucial elements for a comfortable stay. Rest assured, your comments have been noted and shared with our team members for improvement. Your feedback is invaluable to us. We hope to have another opportunity to serve you better in the future.

8/10 – Bra

Evelyn

Reiste med familie
The rooms are very spacious. They have high ceilings which helped a lot with making the room feel bigger. The staff is nice but always look miserable. The lobby is TINY and there is so bar or real place to chill at while you wait for an Uber. There is ONE lobby restroom. The room was pretty clean but I definitely found trash in the bed. The water pressure in the shower sucked but for a hotel room it was all fine. The shampoo, conditioner, and soap were good brands though so that was cool. The area around the hotel was shady. There’s like an alley next to it where the crazies go at night. The restaurant next the hotel “Ruby Slipper” was trash. The hotel was very close to main tourist attractions though, that was cool. Over all 7.5/10.
Bodde her 5 netter i februar 2024
Svar fra Customer Service den 17. feb. 2024
Evelyn, it's encouraging to hear that you appreciated the spacious rooms and high ceilings at The Pelham Hotel. We're also glad to note that you found value in the close proximity of the hotel to tourist attractions. However, we regret if the ambiance of our lobby and surrounding areas did not meet your expectations. We acknowledge your comments about our team members' demeanor and the cleanliness of the room, rest assured we will use this feedback as a focus to improve. We appreciate your comments about our complimentarily supplied bathroom amenities; we strive to offer the best for our guests. We hope for the opportunity to welcome you back and provide an even more positive experience.

6/10 – Grei

Courtney

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service og romkomfort
Bodde her 2 netter i februar 2024
Svar fra Customer Service den 15. feb. 2024
We appreciate the feedback, Courtney.While it's great you enjoyed your time with us, we're disappointed your stay was anything less than perfect. We look forward to sharing a more positive experience with you soon.

2/10 – Forferdelig

Verifisert reisende

Bodde her 2 netter i februar 2024
Svar fra Customer Service den 14. feb. 2024
We appreciate the feedback.It's unfortunate you had such challenges during your time with us. We regret that we couldn't provide you with a perfect experience. We do hope you give us another opportunity to demonstrate the high standard of service we're accustomed to providing.

6/10 – Grei

Cathy

Bodde her 1 natt i februar 2024
Svar fra Customer Service den 13. feb. 2024
Cathy, it seems there was no specific feedback to accompany your rating. Should there be any areas or aspects you wish to discuss, feel free to share as it greatly helps us in maintaining and improving our standards. We hope to see you again at The Pelham Hotel.

10/10 – Utmerket

Darrin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Old New Orleans charm. Very classy. The staff was friendly, the room was clean, and the decor was unique.
Bodde her 4 netter i februar 2024
Svar fra Customer Service den 11. feb. 2024
Darrin, it's a delight to hear you found The Pelham Hotel to be steeped in the allure of New Orleans and brimming with elegance. We take pride in our distinctive decor, clean accommodations, and warm-hearted team members. Thank you for sharing your wonderful experiences. We're looking forward to welcoming you back.

10/10 – Utmerket

Stephanie van

Bodde her 5 netter i januar 2024
Svar fra Customer Service den 22. mars 2024
Stephanie, thank you for sharing your experience at The Pelham Hotel through your rating. We are pleased to hear you enjoyed your stay and are hoping to welcome you back during your next visit.

10/10 – Utmerket

Kathy

Reiste med partner
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Location was great. The only complaint I might have is the parking. Facility itself was very nice.
Bodde her 2 netter i januar 2024
Svar fra Customer Service den 31. jan. 2024
Kathy, it's pleasing to learn you found The Pelham Hotel's location excellent and our facilities satisfying. Your feedback concerning parking is noted and be assured we're constantly working on ways to enhance the overall guest experience. Looking forward for your next stay with us.

8/10 – Bra

NESTOR

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2024
Svar fra Customer Service den 31. jan. 2024
Nestor, we're glad to hear you enjoyed your stay at The Pelham Hotel. We appreciate your 4-star rating and we hope to welcome you back in the future for an even more delightful experience.

10/10 – Utmerket

Russie V

Likte: Personale og service og overnattingsstedets bygg og tilstand
Love this beautiful old hotel!
Bodde her 1 natt i januar 2024
Svar fra Customer Service den 28. jan. 2024
Russie V, your appreciation for the distinctive charm of The Pelham Hotel certainly warms our hearts. We can't wait to host you again and continue to provide a memorable experience. Thank you for sharing your lovely feedback.

10/10 – Utmerket

John

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Just Right!
I got in late and was only there for one night. The room was just right and uniquely appointed. It seemed a little art deco to me. The desk staff was cheerful and helpful, both late at night and the next morning. Would definitely stay again.
Bodde her 1 natt i januar 2024
Svar fra Customer Service den 25. jan. 2024
John, thank you for sharing your experience at The Pelham Hotel. We're pleased you enjoyed the distinctive decor within the room and appreciated the upbeat demeanor of our colleagues at the front desk. There's nothing better than hearing our guests already plan to return— we're looking forward to hosting you again. Safe travels until we meet again!

10/10 – Utmerket

Julie

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Impromptu stay for just a night. One queen bed and no window which was fine. Only issue was that when the fan/heater turned on, it blew straight down onto the headboard area. Other than that, we had everything we needed. Would definitely stay there again.
Bodde her 1 natt i januar 2024
Svar fra Customer Service den 22. jan. 2024
Julie, thank you for choosing The Pelham Hotel for your impromptu stay. It sounds like our accommodations suited your needs well, except for some minor discomfort with the fan/heater placement. Your feedback is essential for our improvement, and we appreciate your understanding. Your willingness to return speaks volumes and we certainly look forward to welcoming you back for another visit.

8/10 – Bra

Kay

Reiste med partner
We enjoyed our stay. Great location and very walkable to stores and restaurants. Hotel staff was very helpful and the room was reasonably priced. The street noise was really loud in our room and we would request a room away from the street if possible if we were to stay here again.
Bodde her 3 netter i januar 2024
Svar fra Customer Service den 16. jan. 2024
Kay, it's a pleasure to know you enjoyed your time at The Pelham Hotel. It seems our prime location and value for money resonated with you. Our team members are indeed committed to providing a positive experience for our guests. We have noted your comment about room positioning for your future stays to offer you a more peaceful environment. Looking forward to welcoming you again!

8/10 – Bra

Kalina

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 6 netter i januar 2024
Svar fra Customer Service den 14. jan. 2024
Thanks for the 4/5 rating, Kalina!We're thrilled you enjoyed your time at The Pelham Hotel so much! We look forward to sharing an even better experience with you soon. Have a lovely day!

10/10 – Utmerket

ROBERT

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This is a nice small hotel with very attentive staff.
Bodde her 3 netter i januar 2024
Svar fra Customer Service den 13. jan. 2024
Robert, it sounds like The Pelham Hotel provided you with the personal and attentive service you hoped for. Our team members truly value your feedback and we thank you for choosing us for your stay.

10/10 – Utmerket

Patti

Bodde her 2 netter i januar 2024
Svar fra Customer Service den 30. jan. 2024
Patti, thank you so much for your high rating of The Pelham Hotel. It's heartening to know that your stay exceeded expectations. We're always here to ensure your experience is the best it can be. Hope to welcome you back soon for another memorable stay.

10/10 – Utmerket

Ryan

Bodde her 2 netter i januar 2024
Svar fra Keenya Guest Service Manager den 9. jan. 2024
Hello RyanThank you for being our guest. We are so glad you had such an amazing and wonderful experience. Thank you for your feedback, and we do hope that you’ll stay with us again when you return to New Orleans.

4/10 – Dårlig

Amy og Marysville

Bodde her 2 netter i januar 2024
Svar fra Customer Service den 13. jan. 2024
Amy, we notice that your experience with us did not meet your expectations. We hold our guest's satisfaction in high regard and are keen to understand the challenges you faced during your stay. We'd appreciate you sharing a few more details about your experience. Thank you for your time.

8/10 – Bra

Robert

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
Property was nice. No really services, but a clean room. Entrance at night is a side street. Not well lit for safety.
Bodde her 3 netter i desember 2023
Svar fra Customer Service den 13. jan. 2024
Robert, we're pleased to hear you found The Pelham Hotel to be a well-kept space and appreciated its cleanliness. Please know that safety is of paramount importance to us, and we always strive to ensure our guests feel secure. We've noted your feedback regarding lighting for consideration. Thank you for choosing us; we hope to have the opportunity to serve you again in the future.

10/10 – Utmerket

LORRIE

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024
Svar fra Customer Service den 8. jan. 2024
Thanks for the perfect rating, Lorrie!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at The Pelham Hotel.

2/10 – Forferdelig

John

Reiste med familie
Likte: Renhold
Likte ikke: Personale og service og fasiliteter
The parking options are limited and over priced. I ended up paying $67/day $60 erroneous double parked charge. A boot was put on my vehicle. So total I am out of $194 just to park for 2 days.
Bodde her 3 netter i oktober 2023
Svar fra Keenya Guest Service Manager den 8. jan. 2024
Hello John,I am sorry you had a bad experience with parking. Unfortunately, your parking situation was not a part of the services our hotel provides. We offer valet parking only. You can go in/out as much as you please. Vehicles are parked in a secured covered garage. It sounds like you parked in an open parking lot which we are not affiliated with. Again, I'm sorry for your parking nightmare

10/10 – Utmerket

Roberto Enrique

Bodde her 7 netter i desember 2023
Svar fra Customer Service den 23. jan. 2024
Roberto, we are truly thrilled to know you enjoyed your stay at The Pelham Hotel. We appreciate you rating us highly on Expedia and hope to welcome you back in the future for another memorable experience. Thanks once again for your support.

10/10 – Utmerket

Allison

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The Pelham Hotel is perfect!
The Pelham Hotel is so cozy and charming. Great location too!
Bodde her 1 natt i desember 2023
Svar fra Keenya Guest Service Manager den 4. jan. 2024
Hello Allison,Thank you for being our guest. We are so glad you had such an amazing and wonderful experience. Thank you for your feedback, and we do hope that you’ll stay with us again when you return to New Orleans.

10/10 – Utmerket

Vau

Bodde her 2 netter i desember 2023
Svar fra Keenya Guest Service Manager den 4. jan. 2024
Hello Vau,Thank you for being our guest. We are so glad you had such an amazing and wonderful experience. Thank you for your feedback, and we do hope that you’ll stay with us again when you return to New Orleans.

6/10 – Grei

Phillip Michael

Bodde her 1 natt i desember 2023
Svar fra Customer Service den 14. jan. 2024
We appreciate the feedback, Phillip.We're disappointed your time with us was anything less than perfect. We look forward to sharing a more positive experience with you soon.

10/10 – Utmerket

AIMEE

Bodde her 1 natt i desember 2023
Svar fra Customer Service den 14. jan. 2024
Thank you for the 5/5 rating, Aimee!It's excellent you enjoyed your time at The Pelham Hotel so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

10/10 – Utmerket

Alan

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Boutique Hotel
Cute boutique hotel close to Bourbon Street and the Ruby Slipper Diner.
Bodde her 1 natt i desember 2023
Svar fra Keenya Guest Service Manager den 23. des. 2023
Hello Alan,Thank you for being our guest. We are so glad you had such an amazing and wonderful experience. Thank you for your feedback, and we do hope that you’ll stay with us again when you return to New Orleans.