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Anmeldelser av Omni Royal Orleans Hotel

4 out of 5
Omni Royal Orleans Hotel
621 Saint Louis St, New Orleans, LA

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 967 av totalt 1497 anmeldelser." "
Rangering på 8 − Bra. 290 av totalt 1497 anmeldelser." "
Rangering på 6 − Grei. 119 av totalt 1497 anmeldelser." "
Rangering på 4 − Dårlig. 70 av totalt 1497 anmeldelser." "
Rangering på 2 − Forferdelig. 51 av totalt 1497 anmeldelser." "

9,0/10

Renhold

9,2/10

Personale og service

8,8/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

asle

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i september 2023
Svar fra Carlos Jenkins den 25. sep. 2023
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. We look forward to your future stay. Thanks again for choosing Omni Royal Orleans.

10/10 – Utmerket

Lilliana

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The French Quarter’s finest and one of the oldest. Super convenient with a dignified beauty. The most elegant hotel in NOLA.
Bodde her 3 netter i mai 2024
Svar fra Carlos Jenkins den 26. mai 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

10/10 – Utmerket

Barbara J.

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Comfortable beds! Great nights sleep!
Bodde her 4 netter i mai 2024
Svar fra Carlos Jenkins den 26. mai 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

6/10 – Grei

Elizabeth

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Unclean, outdated, lamps didn't work. Very kind workers. I would not stay at this location again.
Bodde her 2 netter i mai 2024
Svar fra Carlos Jenkins den 24. mai 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. I certainly apologize for the hotel conditions in some areas were not to your standards. We are addressing your feedback with the appropriate departments. Thanks again for staying with Omni Royal Orleans

10/10 – Utmerket

Corissa

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We really enjoyed staying at this hotel. It was so convenient and close to pretty much everything in the French Quarter, the canal and bourbon street. We especially like the concierge, every single person we encountered that would open the doors, get our luggage for us, Etc they were really nice very welcoming and very communicative and approachable which is always great for the business as those are the faces of your business (the first people that we see). The hotel itself was very cute we love the room we thought it was very nice. There were just a few cleanliness things that could be improved on with the room, in the bathroom in particular it wasn't as clean as it could have been but everything else was great. We also loved the upstairs pool on top of the roof and the observation deck. Both were really cool. Would be nice though if there were more pool chairs, as at one point we went up and there were really no pool chairs to sit, so we had to sit by the bar until a space opened up....so maybe just including a few more of those big chairs, or having a time limit to the pool chair use so that people don't have to wait. But other than that we loved this hotel and we would definitely come back!
Bodde her 6 netter i mai 2024
Svar fra Carlos Jenkins den 22. mai 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

10/10 – Utmerket

Tiffany

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great area to be able to explore the French quarters. Clean hotel and great staff!
Bodde her 2 netter i mars 2024
Svar fra Carlos Jenkins den 22. mai 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

8/10 – Bra

Suzanne og Murrieta

Reiste med partner, Forretningsreisende
I like that it was in the French Quarter. The food was good. Banquet hall was nice and staff was Great! I didn't like the streets being blocked off that it was difficult for my ride to pick me up. I almost missed my flight. I did not like that my bathroom was not stocked adequately. I had to call about getting more toilet paper and towels. Did not have new shampoos & conditioner restocked when room was cleaned.
Bodde her 1 natt i mai 2024
Svar fra Carlos Jenkins den 22. mai 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. I certainly apologize for the hotel conditions in some areas were not to your standards. We are addressing your feedback with the appropriate departments. Thanks again for staying with Omni Royal Orleans.

10/10 – Utmerket

Aicesha

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024
Svar fra Carlos Jenkins den 22. mai 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

10/10 – Utmerket

Ahmad Rashad

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very good service thank you
Bodde her 2 netter i mai 2024
Svar fra Carlos Jenkins den 19. mai 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

10/10 – Utmerket

Sandra

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff and the hotel are outstanding.
Bodde her 5 netter i mai 2024
Svar fra Carlos Jenkins den 19. mai 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

8/10 – Bra

john

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We ate at The Rib Room restaurant for prime rib dinner and my steamed broccoli was served with the rubber band around it still. It was dark and I didn't notice it until I was chewing on it. It wasn't our server's fault, but I will not ever eat there again after this happened. We usually stay at this Omni at least once a year, so it is a shame.
Bodde her 3 netter i mai 2024
Svar fra Carlos Jenkins den 17. mai 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. I certainly apologize for the hotel conditions in some areas were not to your standards. We are addressing your feedback with the appropriate departments. Thanks again for staying with Omni Royal Orleans.

10/10 – Utmerket

Bruce og Wyandotte

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotels are beautiful and well-maintained. The streets and sidewalks are Dirty and you can very easily trip if you’re not paying attention. Part of the ambience of New Orleans. The location in ambience of the hotel were exceptional and would definitely stay there again.
Bodde her 4 netter i mai 2024
Svar fra Carlos Jenkins den 17. mai 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

10/10 – Utmerket

april

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel was clean, front desk staff was nice and friendly
Bodde her 2 netter i mai 2024
Svar fra Carlos Jenkins den 17. mai 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

6/10 – Grei

steve

Reiste med partner, Reiste med familie
Staff was excellent. We were not told the pool would be closed during our stay when booking. We booked through Expedia that said we would receive $130.00 in tour credits upon arrival. That turned out not to be true. The hotel is located in a location that is walkable to many main attractions.
Bodde her 5 netter i mars 2024
Svar fra Carlos Jenkins den 11. mai 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. I certainly apologize for the hotel conditions in some areas were not to your standards. We are addressing your feedback with the appropriate departments. Thanks again for staying with Omni Royal Orleans.

10/10 – Utmerket

Danielle

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great neighborhood. Staff was amazing.
Bodde her 4 netter i mai 2024
Svar fra Carlos Jenkins den 11. mai 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

10/10 – Utmerket

Jennifer

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location to restaurants, nightlife, and sight seeing.
Bodde her 3 netter i mars 2024
Svar fra Carlos Jenkins den 10. mai 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

10/10 – Utmerket

Paula

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We have stsyed her twice and absolutly love wverytjing about the Omni Hotel, beautiful pool area. Wonderful food and the staff is amazing
Bodde her 1 natt i april 2024
Svar fra Carlos Jenkins den 10. mai 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans.

10/10 – Utmerket

kelly

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Perfection
Bodde her 1 natt i mai 2024
Svar fra Carlos Jenkins den 4. mai 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

10/10 – Utmerket

Molly

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Loved the hotel, it was in the perfect location but was too expensive.
Bodde her 2 netter i april 2024
Svar fra Carlos Jenkins den 4. mai 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans.

10/10 – Utmerket

Hannah

Bodde her 3 netter i april 2024
Svar fra Carlos Jenkins den 22. mai 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

10/10 – Utmerket

Rusty

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Enjoyed our stay. Staff was great as was hotel.
Bodde her 2 netter i april 2024
Svar fra Carlos Jenkins den 4. mai 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

10/10 – Utmerket

Todd

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Safety and quiet
Bodde her 3 netter i april 2024
Svar fra Carlos Jenkins den 4. mai 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans.

10/10 – Utmerket

regis

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great stay, great people especially at bell boys and at the bar. At front desk not everyone was cheerful
Bodde her 4 netter i mars 2024
Svar fra Carlos Jenkins den 4. mai 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans.

10/10 – Utmerket

Kristin

Bodde her 1 natt i april 2024
Svar fra Carlos Jenkins den 19. mai 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

10/10 – Utmerket

Julie J.

Bodde her 5 netter i april 2024
Svar fra Carlos Jenkins den 19. mai 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

10/10 – Utmerket

Barry og New Orleans

Bodde her 2 netter i april 2024
Svar fra Carlos Jenkins den 28. apr. 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

10/10 – Utmerket

Carla

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice people, nice older property, hotel food pretty good.
Bodde her 2 netter i april 2024
Svar fra Carlos Jenkins den 26. apr. 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans.

10/10 – Utmerket

Yvette

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i april 2024
Svar fra Carlos Jenkins den 25. apr. 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

10/10 – Utmerket

Deanna

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great hotel and staff
Bodde her 3 netter i april 2024
Svar fra Carlos Jenkins den 22. apr. 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

8/10 – Bra

Karen

Reiste med familie
Likte: Personale og service
Liked location, pool, comfortable bed, all staff,balcony, and restaurant. Disliked bathroom, needs update, shower not hot enough and stinging stream. Very loud through the night, trash pickup every 0300! No complimentary coffee! $500 a night, curtain to balcony and bed shirt stained, please -can do better than this.
Bodde her 5 netter i april 2024
Svar fra Carlos Jenkins den 21. apr. 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

10/10 – Utmerket

David

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Beautiful hotel and lovely people! We had a blast!
Bodde her 2 netter i april 2024
Svar fra Carlos Jenkins den 21. apr. 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

8/10 – Bra

Ivan

Reiste med partner
Likte: Renhold og personale og service
Great location in the heart of NOLA French Quarter, a historic old-style hotel. Does not deserve four stars. Caulking in the bathroom was worn and black with mold. The bar and hotel selection was way too limited. The staircase rug in the once elegant entrance was frayed and worn.
Bodde her 3 netter i april 2024
Svar fra Carlos Jenkins den 21. apr. 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

10/10 – Utmerket

Katherine Maurer

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Close to everything in the French Quarter. Beautiful, well maintained building although our room was small.
Bodde her 4 netter i april 2024
Svar fra Carlos Jenkins den 20. apr. 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

6/10 – Grei

David

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The property itself was great and in a great location and the staff also was wonderful , the reason for the 3 star review was that for the price I paid for the room ($400 a night) I expected a bit more, the room was just average, and it didn’t even had a mini fridge, I had to request one from the front desk. The bathroom was small and had hot water issues and the tub was very slippery and you didn’t even get free WIFI, really $9.95 a day for WIFI is ridiculous. I’ve stayed at numerous hotels in the French Quarter and there was many others that cost less with equal if not better rooms.
Bodde her 3 netter i april 2024
Svar fra Carlos Jenkins den 20. apr. 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. I certainly apologize for the hotel conditions in some areas were not to your standards. We are addressing your feedback with the appropriate departments. Thanks again for staying with Omni Royal Orleans.

10/10 – Utmerket

Deanna

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Let’s us check In early with no issue.
Bodde her 1 natt i april 2024
Svar fra Carlos Jenkins den 20. apr. 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

10/10 – Utmerket

Brian og Prescott

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i april 2024
Svar fra Carlos Jenkins den 20. apr. 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

10/10 – Utmerket

Lorie og San Jose

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was super friendly! Just an overall amazing place to stay!
Bodde her 4 netter i april 2024
Svar fra Carlos Jenkins den 17. apr. 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

10/10 – Utmerket

Carl

Likte: Overnattingsstedets bygg og tilstand
Friendly and accommodating staff.
Bodde her 4 netter i april 2024
Svar fra Carlos Jenkins den 16. apr. 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

4/10 – Dårlig

Declan Patrick

Reiste med en gruppe
Likte: Renhold, personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
Way overdue a remodel beds uncomfortable Bedrooms are tiny
Bodde her 5 netter i april 2024
Svar fra Carlos Jenkins den 20. apr. 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. I certainly apologize for the hotel conditions in some areas were not to your standards. We are addressing your feedback with the appropriate departments. Thanks again for staying with Omni Royal Orleans.

8/10 – Bra

George

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
This place is old and tired. Long overdue for a refurbishment.
Bodde her 3 netter i april 2024
Svar fra Carlos Jenkins den 13. apr. 2024
hank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. I certainly apologize for the hotel conditions in some areas were not to your standards. We are addressing your feedback with the appropriate departments. Thanks again for staying with Omni Royal Orleans.

10/10 – Utmerket

Michele

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful stay, beautiful property. Very good location to everything. Staff are very pleasant and friendly
Bodde her 5 netter i mars 2024
Svar fra Carlos Jenkins den 13. apr. 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

6/10 – Grei

Diane

Reiste med partner
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
The staff was very nice but the property overall is tired and in dire need of renovation and upgrades. The menu in the restaurant is limited and the food is average at best. We had a room with a balcony which had peeling paint and mismatched furniture. The bathroom was minuscule; very poor lighting and the make up mirror was mounted over the toilet, so low on the wall it was useless. There was no bath mat or anything to prevent slipping in the bathtub! On the plus side, the location in the French Quarter was great, close to everything and the bed/pillows super comfortable! This property is not up to the caliber of other Omni Hotels I have stayed at but if you can deal with some of the drawbacks, the location and nice staff might make it worth consideration.
Bodde her 4 netter i april 2024
Svar fra Carlos Jenkins den 13. apr. 2024
hank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. I certainly apologize for the hotel conditions in some areas were not to your standards. We are addressing your feedback with the appropriate departments. Thanks again for staying with Omni Royal Orleans.

10/10 – Utmerket

Karen

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel in a great location! We had a courtyard room one night but there was a problem with the tub draining. Within 15 minutes someone was there to try to fix, it didn't work, and we were upgraded to a balcony room. Both were great rooms and very cute, but the balcony room was amazing! Great staff and service.
Bodde her 2 netter i april 2024
Svar fra Carlos Jenkins den 11. apr. 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

8/10 – Bra

Heidi J

Bodde her 3 netter i april 2024
Svar fra Carlos Jenkins den 11. apr. 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

8/10 – Bra

David

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Carlos Jenkins den 10. apr. 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

6/10 – Grei

Scott Van der Linden

Likte: Personale og service
very very loud on the steeet all night long cannot recommend this if you want a quiet night sleep
Bodde her 1 natt i april 2024
Svar fra Carlos Jenkins den 9. apr. 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. I certainly apologize for the hotel conditions in some areas were not to your standards. We are addressing your feedback with the appropriate departments. Thanks again for staying with Omni Royal Orleans.

10/10 – Utmerket

Rita

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great centralized location. A few minutes to Jackson Square and some of the most popular locations in NOLA. We stayed here with our children and they had a great time at the rooftop pool. They are working on the bar on the rooftop so this would have been great if it had been open. Staff was so friendly and nice! Would highly recommend the balcony room as we loved looking out at the street (quiet street) and listening to the music from around the other busier streets.
Bodde her 4 netter i april 2024
Svar fra Carlos Jenkins den 13. apr. 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

10/10 – Utmerket

Sherry

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location within French Quarters. Easy for those site seeing by walking.
Bodde her 3 netter i mars 2024
Svar fra Carlos Jenkins den 6. apr. 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

4/10 – Dårlig

Michael M

Reiste med familie
Likte: Renhold
Likte ikke: Personale og service og fasiliteter
Omni had a data breach 5 days before our arrival and did not disclose in advance the breach would substantially impact our stay. Omni could not make keys for our room. We had to find a staff member to let us in our room every time we needed to get into our room We also could not access the pool area without a key and had to find a staff member on the first floor to get onto the rooftop pool. The property advertises a pool bar and restaurant but it was never open any of the 4 days we were there. The hair dryer in our room was broken. Housekeeping took all our dirty towels and left no clean towels one day. Omni front desk staff gave very vague responses about why we could not get a key to our room. Initially we were told their computer was doing a date change update and we would get one in the morning. The next front desk staff said the hotel could only make a few keys and the number they could make was maxed out. We were never provided an explanation about the key issue beyond that only a few keys could be made and our room was not a room they could make a key for. I am more than sympathetic to the data breach but we should have been told in advance and we should have been provided transparent information about the interference the breach would cause with our stay.
Bodde her 4 netter i april 2024
Svar fra Carlos Jenkins den 5. apr. 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. I certainly apologize for the hotel conditions in some areas were not to your standards. We are addressing your feedback with the appropriate departments. Thanks again for staying with Omni Royal Orleans.

8/10 – Bra

Martha

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This was our fourth stay at Omni Royal. We love the pool. The staff were incredibly kind even tho they were weathering an IT outage, that turned out to be a system hack!
Bodde her 7 netter i mars 2024
Svar fra Carlos Jenkins den 5. apr. 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans