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Anmeldelser av Le Pavillon New Orleans

4 out of 5
Le Pavillon New Orleans
833 Poydras St, New Orleans, LA

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 579 av totalt 1023 anmeldelser." "
Rangering på 8 − Bra. 219 av totalt 1023 anmeldelser." "
Rangering på 6 − Grei. 112 av totalt 1023 anmeldelser." "
Rangering på 4 − Dårlig. 59 av totalt 1023 anmeldelser." "
Rangering på 2 − Forferdelig. 54 av totalt 1023 anmeldelser." "

8,8/10

Renhold

8,8/10

Personale og service

7,6/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Jennifer

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel, perfect location in NOLA. super clean and staff extremely helpful. loved my stay
Bodde her 2 netter i februar 2024

8/10 – Bra

Willem

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good: The hotel was absolutely amazing considering the relatively low price per night. Everything had a classy but modern feel to it and was pristinely clean. The room appeared to be freshly renovated: I have seldomly experienced such clean bathrooms and well-working amenities in a hotel. Staff was always friendly and mostly helpful. Garden district and French Quarters are within 15-20min walking distance. Could be improved: 1) The hotel bar is nice , but glasses instead of plastic cups would be preferred in a hotel of this class. 2) We were three people in a large room. Despite repeated reminders, room service regularly took our 3 bath towels but only gave us two new ones, so each afternoon we had to get one more from the front desk. 3) The staff in the breakfast room was quite slow. Some additionally seemed to struggle with the English language. On one day, buffet couldn't be served due to renovations and the a la carte breakfast was overpriced. 4) Overall, there was a lot of renovation going on during our stay, although it only minorly impacted us. For examples, doors were freshly painted, the roof-top terrace was inaccesible, and one of two elevators was temporarily unavailable. 5) WiFi required a new log-in every day. 6) During our stay, the drain in the bathroom clogged up. The front desk didn't take any steps to fix this all day and the evening shift at the front desk hadn't even been informed that there had been an issue. 7) Parking at the hotel is very expensive.
Bodde her 7 netter i mai 2024

10/10 – Utmerket

Felicia A

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great all the way around
Bodde her 4 netter i mai 2024

10/10 – Utmerket

Dionysius og drexel hill

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very upscale, felt like I stepped back in time. Room was clean. Elevators are a little dated. They also decided to paint my door in the middle of the day and I got paint on my hand.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Megan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice will stay again
Bodde her 4 netter i mai 2024

10/10 – Utmerket

Abygail

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
VIP perks DO NOT apply, only $20 dls voucher, parking is $51 per night, staff really nice, cleaning would not leave more than 2 towels even if we were 3
Bodde her 4 netter i mai 2024

10/10 – Utmerket

Michele

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
The property was so beautiful! The staff were very informative and friendly. The restaurant and areas around were great as well
Bodde her 3 netter i mai 2024
Svar fra Markell J. den 21. mai 2024
Thank you for staying with us, we are glad you enjoyed everything the hotel has to offer! We hope to see you again soon!

10/10 – Utmerket

Clara

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Security deposit was 120/night and there was a 75 dollar fee that they take out from that. Most staff were really friendly and helpful. The room was really nice, spacious. The refrigerator wasn't working and it seem like someone had unplug the dryer to hard because part of it was in the outlet. The gym is very small, the pool was closed. Aside from that we had daily housekeeping and they were doing some construction during the week.
Bodde her 3 netter i mai 2024

10/10 – Utmerket

david

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Le Pavilion is often my go-to hotel when visiting NOLA. I like the classy facade and hotel interiors. The rooms are pretty good size, classy style with tall ceilings. The bathrooms are very well styled with marble in a European style. The value in this area is really hard to beat. I prefer the 'edge of the French Quarter' location on Poydras St, making it more accessible to everything without the French Quarter traffic.
Bodde her 2 netter i mai 2024
Svar fra Markell J. den 18. mai 2024
Thank you for staying with us, we look forward to welcoming you again in the future!

4/10 – Dårlig

Rubina

Reiste med en gruppe
Likte ikke: Personale og service
the manager at the desk was totally unhelpful and in 3-4 minutes she said not my problem I cant help you,nothing to do with me 4 times
Bodde her 5 netter i mai 2024

10/10 – Utmerket

Nita

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The beautiful statues that was unique.
Bodde her 5 netter i mai 2024
Svar fra Markell J. den 18. mai 2024
Thank you for staying with us, we look forward to welcoming you again in the future!

10/10 – Utmerket

Chakiya

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Markell J. den 18. mai 2024
Thank you for staying with us, we look forward to welcoming you again in the future!

10/10 – Utmerket

Shirley

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It’s historical yet modern feel, and the rates were competitive. Everyone was so professional and friendly.
Bodde her 5 netter i mai 2024
Svar fra Markell J. den 18. mai 2024
Thank you for staying with us, we look forward to welcoming you again in the future!

8/10 – Bra

Velande

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very historic and nice place to stay
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Danielle

Reiste med partner, Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful property
Bodde her 1 natt i mai 2024
Svar fra Markell J. den 18. mai 2024
Thank you for staying with us, we look forward to welcoming you again in the future!

8/10 – Bra

Arvind

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Decent hotel
Bodde her 3 netter i mai 2024

4/10 – Dårlig

Ronald

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
The staff is one of the most unhelpful I have experienced in my travels. They were rude, seemed annoyed to be asked anything whether it was the front desk or via phone. I would not stay here again and was very disappointed as this was our first time in Nola They really need to hire some new employees as it cld be an amazing hotel
Bodde her 2 netter i mai 2024

8/10 – Bra

Kristin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Most comfortable beds with good pillows. Love the 4pm peanut butter & jelly sandwiches ♥️
Bodde her 3 netter i mai 2024
Svar fra Markell J. den 18. mai 2024
Thank you for staying with us, we look forward to welcoming you again in the future!

8/10 – Bra

J

Reiste med en gruppe
Likte: Renhold og personale og service
Nice historic property in an area that is located in the Central Business District and about 4 blocks from the French Quarter. Staff is fantastic but the rooms can use an update (which I was told is coming soon).
Bodde her 3 netter i april 2024

10/10 – Utmerket

Sharon og Mobile

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great atmosphere
Bodde her 3 netter i april 2024
Svar fra Markell J. den 18. mai 2024
Thank you for staying with us, we look forward to welcoming you again in the future!

2/10 – Forferdelig

Charles

Reiste med partner
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
This was the worst hotel experience in many many years. From the TV set that wouldn’t turn off that took two days to get fixed (and two nights sleeping with a blue screen). Only one bath towel provided each day (except for the day when the room wasn’t cleaned at all and we had to use face clothes to dry, an elevator that looked like a freight elevator, phone charger that didn’t work. It was endless. I have stayed several times in this beautiful building. Never again.
Bodde her 5 netter i april 2024

4/10 – Dårlig

Nicole

Reiste med partner
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
If you want to sleep, don't stay here. Old building and walls are nonexisitant, you hear everything in the next room and in the hall ways. Feels like they took at the renovation funding and invested it into the lobby. Furniture in room is damaged, walls need fresh paint. Bathroom is renovated but not that clean, towel had stains in it.
Bodde her 2 netter i april 2024

10/10 – Utmerket

Steven og Merrimac

Reiste med partner, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great property. We’ll go back without a dog or vehicle- dog cost about $180 and parking about $260 for 5 days. Without them, it was a reasonable stay - I’d highly recommend it!
Bodde her 4 netter i april 2024
Svar fra Markell J. den 18. mai 2024
Thank you for staying with us, we look forward to welcoming you again in the future!

8/10 – Bra

Carol og Port Townsend

Reiste med en gruppe
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Good: beautiful lobby, walkable to major attractions, good location, very comfortable beds. Not so good: a lot of renovation seemed to be going on during our stay and we did not get the $130 tour credit that was listed in our reservation, nobody at the desk seemed to know anything about it. The desk did not answer phone calls when we needed help, so we had to go down to the lobby. No closet in room, so there was nowhere to hang coats, dresses, etc.
Bodde her 5 netter i april 2024

6/10 – Grei

Lisa

Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
The room was comfortable and quiet. Bathroom was weird. We thought the hot water wasn't working but turns out you put it to COLD when you want HOT, and to HOT when you want COLD. ? maybe they should fix this since new people are checking in all the time and don't know this. Also maintenance was slow to respond with the requests we had. Gym/lobby bathrooms were out of order and there's a lot of construction and noise going on in lobby. No food at the bar. No coffee to be found in the hotel except for k-cups in your room and they charge you for water which is my pet peeve. Also, they charge $23 per night for a "Historical Fee" which I didn't know about until check in. I thought this hotel was going to be more economical but with all the water charges and other fees it was not a deal and not worth the other inconveniences.
Bodde her 3 netter i april 2024

6/10 – Grei

jasmine

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
3 stars because the room was nice. We spoke to hotel staff about arriving after hours. We were told there would be a note, a map and a key upon arrival. The note said our room number was 20. There was NO map or instructions as to how to get to the room. This is at midnight with my 8 month old (sleeping) baby. My partner wandered around the property for 20 mins looking for room 20 but never found it. We called the after hours number, no one answered so we left a message. NO ONE EVER CALLED US BACK. EVER. some random lady staying there helped us find the property ACROSS the street that had the rest of the rooms in it. Got to our room after 45 mins of looking for room. I wouldn’t have even left this review if someone had called us back.
Bodde her 1 natt i april 2024

10/10 – Utmerket

kimberly og Benton

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Older hotel with lots of cool character. Able to walk to attractions but it is a bit far.
Bodde her 4 netter i februar 2024
Svar fra Markell J. den 18. mai 2024
Thank you for staying with us, we look forward to welcoming you again in the future!

10/10 – Utmerket

MARYTE

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice place
Bodde her 2 netter i desember 2023
Svar fra Markell J. den 18. mai 2024
Thank you for staying with us, we look forward to welcoming you again in the future!

8/10 – Bra

Lamont

Likte: Renhold og overnattingsstedets bygg og tilstand
The decor was opulent. There was no pool and rooftop acess. They were doing a lot of maintenance. This is good they are updating and maintaining. However, it was cumbersome maneuvering the elevator. I thibk I will stay again.
Bodde her 5 netter i april 2024
Svar fra Markell J. den 21. mai 2024
Thank you for staying with us, we are glad you enjoyed everything the hotel has to offer! We hope to see you again soon!

8/10 – Bra

Rachel

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Le Pavillion is one of the Grand Dames of New Orleans: a vast and gorgeous marble lobby adorned with enormous chandeliers leads to deep red tufted sofas in the newly renovated bar and lounge. Rooms are well appointed and in good condition. Staying in the central business district is much quieter and calm than the French quarter which is only a few minutes walk from the hotel. The neighborhood has plenty of restaurant offerings too. My only complaint is that we went without a tv for a full day because they were upgrading the AV systems and ran into technical difficulties. And I do wish they would reopen the rooftop pool.
Bodde her 1 natt i april 2024
Svar fra Markell J. den 21. mai 2024
Thank you for staying with us, we are glad you enjoyed everything the hotel has to offer! We do apologize for the inconvenience with the television in the room and have since rectified the issue. We hope to see you again soon.

8/10 – Bra

Jennifer

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was wonderful love the staff
Bodde her 2 netter i april 2024
Svar fra Markell J. den 21. mai 2024
Thank you for staying with us, we are glad you enjoyed everything the hotel has to offer! We hope to see you again soon!

10/10 – Utmerket

Becky

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Although going through some light remodeling and a merger, everything was still clean and staff was amazing.
Bodde her 3 netter i april 2024
Svar fra Markell J. den 21. mai 2024
Thank you for staying with us, we are glad you enjoyed everything the hotel has to offer! We hope to see you again soon!

10/10 – Utmerket

April

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Friendly
Bodde her 3 netter i april 2024
Svar fra Markell J. den 21. mai 2024
Thank you for staying with us, we are glad you enjoyed everything the hotel has to offer! We hope to see you again soon!

10/10 – Utmerket

Hailey

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I loved it!
Bodde her 3 netter i april 2024
Svar fra Markell J. den 21. mai 2024
Thank you for staying with us, we are glad you enjoyed everything the hotel has to offer! We hope to see you again soon!

6/10 – Grei

Doreen

Reiste med partner
Likte: Fasiliteter
When housekeeping came they didn’t change the sheets when they made the bed up and my phone didn’t work the whole stay so I had to go down to the front desk whenever I needed something I got stuck on the elevator nobody was aware of it after 20 mins the door opened
Bodde her 4 netter i april 2024
Svar fra Markell J. den 24. apr. 2024
Good Evening Doreen!I do apologize for the issues you experienced during your recent stay with us. I will reach out to our Housekeeping Management team in regards to the cleanliness issues you experienced. I also apologize for the expeience with the elevators, I will alert our Engineering department to investigate the matteras well. Please feel free to reach out to us at any time, we would be happy to assist.

8/10 – Bra

Mark og Raleigh

Likte: Renhold og personale og service
I visited the hotel when it wasn't exactly at its best. The kitchen was being refurbished, making restaurants mandatory; the gym was being refurbished, so that option was out; the water in the entire hotel was turned off at 11am on Tuesday for a maintenance issue potentially for up to 4 hours but fortunately less; and the provided hair dryer didn't work in the bathroom outlet and had to be used in the main room area (test/reset buttons had no effect on the outlet). Under normal circumstances, I would have rated the hotel highly in all categories, but happened to show up when the warp drive was down and there were some gaping holes in the hull.
Bodde her 3 netter i april 2024

6/10 – Grei

Reginald Allen

Reiste med partner
Likte: Renhold
The male staff were unfriendly and rude at check in. I wouldn’t stay there again
Bodde her 1 natt i mars 2024

8/10 – Bra

Trudie

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This was our 3rd stay at Le Pavilion. Our first was pre Katrina and the second several years later. Returning this time we saw many changes, some in progress. One of the things we loved previously was the decor and appointments from years gone by. There had been a beautiful historic bar which is now gone, and the room furnishings are glass and chrome. Apparently our lovely boutique hotel is becoming a Marriott. While I understand that furnishings need to be replaced or refurbished, why must they be 20th century modern? The desk staff is great. The hotel is very clean, but housekeeping neglected to make up the room and give us clean towels one day. We did get some money refunded. We didn’t use the dining room; it opened while we were there. There was drywall work being done which didn’t seem to interfere with our stay
Bodde her 5 netter i april 2024

6/10 – Grei

Gary

Reiste med familie, Reiste med en gruppe
Likte: Fasiliteter
Likte ikke: Personale og service
Housekeeping staff terrible. 2 out of 4 nights they failed to clean the room, throw out trash and replace towels. Do not stay here unless they restaff housekeeping personnel
Bodde her 4 netter i april 2024

10/10 – Utmerket

Alex

Bodde her 1 natt i april 2024
Svar fra Markell J. den 18. mai 2024
Thank you for staying with us, we look forward to welcoming you again in the future!

10/10 – Utmerket

JESSICA og Houston

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Had a nice stay!
Bodde her 2 netter i mars 2024
Svar fra Markell J. den 21. mai 2024
Thank you for staying with us, we are glad you enjoyed everything the hotel has to offer! We hope to see you again soon!

8/10 – Bra

Ted

Bodde her 2 netter i mars 2024
Svar fra Markell J. den 21. mai 2024
Thank you for staying with us, we are glad you enjoyed everything the hotel has to offer! We hope to see you again soon!

10/10 – Utmerket

Marquita

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved the location! Beautiful hotel. I would definitely stay at this property again.
Bodde her 4 netter i februar 2024
Svar fra Markell J. den 21. mai 2024
Thank you for staying with us, we are glad you enjoyed everything the hotel has to offer! We hope to see you again soon!

10/10 – Utmerket

Laura

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful clean space. Staff was kind, professional. Room was larger than expected. Bed was very comfortable. Minor street noise. Strong water pressure in shower. Overall top notch. I will stay again.
Bodde her 2 netter i mars 2024
Svar fra Markell J. den 21. mai 2024
Thank you for staying with us, we are glad you enjoyed everything the hotel has to offer! We hope to see you again soon!

10/10 – Utmerket

Jimmy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Clean, very nice staff
Bodde her 1 natt i mars 2024
Svar fra Markell J. den 21. mai 2024
Thank you for staying with us, we are glad you enjoyed everything the hotel has to offer! We hope to see you again soon!

10/10 – Utmerket

Harold L

Bodde her 1 natt i februar 2024
Svar fra Markell J. den 21. mai 2024
Thank you for staying with us, we are glad you enjoyed everything the hotel has to offer! We hope to see you again soon!

10/10 – Utmerket

Christina og Salem

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful location for access to dining and walkable to Bourbon street.
Bodde her 3 netter i februar 2024
Svar fra Markell J. den 21. mai 2024
Thank you for staying with us, we are glad you enjoyed everything the hotel has to offer! We hope to see you again soon!

10/10 – Utmerket

Grant

Bodde her 2 netter i mars 2024
Svar fra Markell J. den 21. mai 2024
Thank you for staying with us, we are glad you enjoyed everything the hotel has to offer! We hope to see you again soon!

10/10 – Utmerket

Jessica

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Cannot recommend Le Pavillon enough. Gorgeous hotel, very clean rooms, fantastic location. Front desk staff were very nice. Would stay here again!
Bodde her 3 netter i mars 2024
Svar fra Markell J. den 21. mai 2024
Thank you for staying with us, we are glad you enjoyed everything the hotel has to offer! We hope to see you again soon!

4/10 – Dårlig

James

Forretningsreisende, Reiste med familie, Reiste med en gruppe
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Our reservation was not correct, and we had to move rooms to try and get something that would accommodate our group. Yes, they worked with us, and I was happy about that, but the errors were not good. Thanks to CeCe for doing all she could! Still, I do not know if the charges are correct and have not been pleased with the communication from the hotel. The hotel is also under renovation right now! Entire halls were closed off while they do the renovation, and we would regularly hear saws and hammering during our stay. The hotel is also located on a main street and traffic noise was rather bad. We also noticed things being dirty, with used towels in "clean" rooms, and leaking toilets. We actually moved a trash can under the side of the toilet to catch the water from of the tank each time we flushed it! It was a neat and historic hotel, but I don't think I would recommend it to others.
Bodde her 5 netter i mars 2024