Basseng

Anmeldelser av Homewood Suites by Hilton West Bank Gretna

3 out of 5
Homewood Suites by Hilton West Bank Gretna
3 Westbank Expressway, Gretna, LA

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 352 av totalt 549 anmeldelser." "
Rangering på 8 − Bra. 120 av totalt 549 anmeldelser." "
Rangering på 6 − Grei. 37 av totalt 549 anmeldelser." "
Rangering på 4 − Dårlig. 15 av totalt 549 anmeldelser." "
Rangering på 2 − Forferdelig. 25 av totalt 549 anmeldelser." "

9,2/10

Renhold

8,8/10

Personale og service

8,8/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Voletta

Reiste med partner, Forretningsreisende
Likte ikke: Personale og service og fasiliteter
The T in the bedroom didn’t work. Maintenance came at 8:57 this morning and we checked out at 10 am. smh. Tv is very important to us and we paid to have it.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Brian

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We enjoyed our stay there. Will probably be our regular go to hotel.
Bodde her 3 netter i april 2024

8/10 – Bra

Marie

Likte: Renhold
N/a
Bodde her 3 netter i april 2024

10/10 – Utmerket

Yildra

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great option
Bodde her 12 netter i februar 2024

8/10 – Bra

Alejandro

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024

10/10 – Utmerket

ROBERT

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Dustin

Bodde her 2 netter i februar 2024

10/10 – Utmerket

Calvin

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 5 netter i februar 2024

10/10 – Utmerket

Tarreshea

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great service
The staff was so nice and helpful.
Bodde her 2 netter i februar 2024

10/10 – Utmerket

Carol og Round Rock

Bodde her 1 natt i desember 2023

10/10 – Utmerket

Steve og ALBANY

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
well kept

4/10 – Dårlig

Tujuana

Reiste med familie
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I could not use my phone to get into my room The tv didn’t work and no one came to fix it The microwave kept beeping so a guy repeatedly did the breaker until it stopped Every time we plugged in the iron the kitchen shorted out and iron wouldn’t work
Bodde her 1 natt i desember 2023

6/10 – Grei

jennifer

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service og fasiliteter
The shower did not work well.
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Gail

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had a suite and with a kitchen and it had everything almost could stay here for a month like a little apartment
Bodde her 1 natt i november 2023

10/10 – Utmerket

Cellecia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice
Bodde her 3 netter i november 2023

10/10 – Utmerket

Rudy

Reiste med familie
Possibly more lighting as it was poorly light in some spots, more parking
Bodde her 1 natt i november 2023
Svar fra Charles den 17. nov. 2023
Thanks for staying with us

10/10 – Utmerket

William

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A well maintained property that was a great choice for our stay in New Orleans.
Bodde her 2 netter i november 2023
Svar fra Charles den 17. nov. 2023
We hope you come back and stay with us again.

8/10 – Bra

Karen

Likte: Renhold og fasiliteter
The property was okay. The receptionists were on their phone and for a hilton property under dressed. The room itself had scuffs and marks and the shower wasn’t completely clean (had a hair). Didn’t expect perfect but it would have been nice to have furniture that wasn’t painted over. Otherwise it was a nice stay. They had a mixer that night that I didn’t go to which I thought was kinda innovative.
Bodde her 1 natt i november 2023
Svar fra Charles den 17. nov. 2023
Thanks for staying with us and I will address staff being on their phone.

10/10 – Utmerket

denise

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Charles front desk manager was excellent. Help me get a early check- in from our cruise. The staff was wonderful
Bodde her 1 natt i oktober 2023
Svar fra Charles den 17. nov. 2023
Thanks again for staying with us and we hope to see you again Denise.

6/10 – Grei

Alicia

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i november 2023
Svar fra Charles den 17. nov. 2023
We thank you staying with Alicia and we hope to see you again.

10/10 – Utmerket

Nancy

Reiste med en gruppe
Likte: Fasiliteter
The room was so comfortable for five of us. We will stay here again.
Bodde her 1 natt i november 2023
Svar fra Charles den 17. nov. 2023
Thanks for staying with us and we hope you come back.

8/10 – Bra

Kathryn

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I had to be assigned a different room because they couldn't find the one that l had been assigned. So it took a few minutes Lucky there were other rooms .
Bodde her 1 natt i oktober 2023
Svar fra Charles den 17. nov. 2023
Thanks you for staying with us

10/10 – Utmerket

Heather

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2023
Svar fra Charles den 17. nov. 2023
We thank you for staying with us.

10/10 – Utmerket

Keyaun

Bodde her 1 natt i oktober 2023
Svar fra Charles den 17. nov. 2023
We thank you for staying with us.

10/10 – Utmerket

Brittany

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra Joe den 20. okt. 2023
We greatly appreciate your valuable contribution in sharing your experience with us. Your input is of utmost importance to us, and we are truly grateful for your time in completing the survey. Rest assured, we eagerly anticipate your future visit, confident that we will continue to meet and exceed your expectations.

2/10 – Forferdelig

Marilyn

Bodde her 1 natt i oktober 2023
Svar fra Charles den 17. nov. 2023
We are sorry you had a bad experience.

8/10 – Bra

Malika

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was nice except that the curtains would not close, which brought too much light early in the morning, and no toiletries.
Bodde her 1 natt i oktober 2023
Svar fra Joe den 20. okt. 2023
I appreciate you taking the time to share your information and informing us about the issue with the curtain not closing completely. It's disheartening to hear about it. We will make sure to address this matter promptly. We eagerly await your return.

8/10 – Bra

Cherae

Bodde her 1 natt i september 2023
Svar fra Charles den 17. nov. 2023
Thanks for staying with us.

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great Stay
I really enjoyed my stay. The hotel was beautiful and I loved the room I stayed in. Everything was very clean and put together. The breakfast was great and I had no problem with using the Wi-Fi. I will definitely be coming back next time I come to visit.
Sitting/dining area in hotel suite
Kitchen in hotel suite
Look inside one of the kitchen cabinets
Ceiling fan in bedroom
Bodde her 1 natt i september 2023
Svar fra Joe den 20. okt. 2023
Thank you so much for sharing your amazing experience with us! We're absolutely thrilled that you're enjoying this wonderful day. We can't wait to have you back with us again soon.

10/10 – Utmerket

Denise

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2023
Svar fra Joe den 20. okt. 2023
Thanks a bunch for sharing your thoughts! We really appreciate your feedback and it means a lot to us. It's super helpful for us to have your input on the survey.

8/10 – Bra

Brandy

Bodde her 2 netter i september 2023
Svar fra Joe den 20. okt. 2023
We really appreciate you taking the time to complete our survey. It means a lot to us. If you could kindly share any areas where we may have fallen short, we would be truly grateful. We sincerely hope for the opportunity to serve you better in the future.

10/10 – Utmerket

David

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was friendly and helpful.
Bodde her 1 natt i september 2023
Svar fra Charles den 17. nov. 2023
Thank you staying with us and I know your stay was not up to your expectations and we appreciate your feedback to help us improve.

10/10 – Utmerket

Amy

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The front desk clerk was awesome
Bodde her 1 natt i september 2023
Svar fra Joe den 20. okt. 2023
Thank you so much for sharing your thoughts on our amazing front desk staff! They always go above and beyond to ensure your stay is as comfortable as possible. We can't wait for your next visit and truly appreciate your feedback.

10/10 – Utmerket

Emmaniel

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Safe, Quiet, and Convenient.
Bodde her 1 natt i september 2023
Svar fra Joe den 20. okt. 2023
We greatly appreciate your valuable feedback. It brings us immense satisfaction to know that you had a comfortable and secure experience. We eagerly anticipate your next visit.

10/10 – Utmerket

Raven

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was everything
Bodde her 1 natt i august 2023
Svar fra Joe den 20. okt. 2023
Thanks a million for giving us the heads-up about how Homewood Suites totally nailed it in providing the service and cozy atmosphere you were looking for. Seriously, we're thrilled to hear that they hit the mark and made you feel right at home.

10/10 – Utmerket

Caress

Reiste med familie og små barn, Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff and it was clean very friendly people
Bodde her 1 natt i august 2023
Svar fra Joe den 20. okt. 2023
Thanks a million for sharing your experience with us! We're absolutely thrilled to hear that Homewood Suites by Hilton went above and beyond in delivering a clean and friendly service that made you feel right at home. It's truly heartwarming to know that they met your expectations and provided a home away from home. Your feedback is greatly appreciated!

10/10 – Utmerket

anna

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The front desk staff at this hotel are kind, helpful, and personable. The room I had booked was not available, although we came up with a solution. We had a yummy dinner @ Taco daddy’s. Breakfast was good. I left my car in the hotel parking lot during my cruise. I took an Uber to the port for $15 was. My room was clean and spacious I would recommend this hotel, especially if, you are taking a cruise out of NOLA
Bodde her 1 natt i august 2023

10/10 – Utmerket

Ronda

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Exceptional Hotel
Previously had stayed at a different hotel chain and had a bad experience and that led me to you. I loved everything about this hotel, from the friendly staff, cleanliness and that ceiling fan was the icing on the cake! I will be staying here anytime we are visiting family in the NOLA area!
Bodde her 2 netter i august 2023
Svar fra CLH den 15. aug. 2023
Thanks for you stay.

8/10 – Bra

Jurlande

Likte: Renhold og personale og service
Bodde her 1 natt i juli 2023
Svar fra CLH den 15. aug. 2023
Thanks for your stay

6/10 – Grei

Theresa

Bodde her 7 netter i juli 2023
Svar fra CLH den 15. aug. 2023
Thanks for your stay.

10/10 – Utmerket

Tatyana

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great stay, very clean
Bodde her 1 natt i juni 2023
Svar fra Charles den 13. juli 2023
Thanks for your stay,

10/10 – Utmerket

Cris

Reiste med familie
Likte: Personale og service og overnattingsstedets bygg og tilstand
Very clean and quiet. Close to several restaurants and shopping. Would definitely stay here again.
Bodde her 1 natt i juni 2023
Svar fra Charles den 13. juli 2023
We thank you for your stay.

8/10 – Bra

Karen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff was pleasant and responsive to requests. The included breakfast was mediocre.
Bodde her 3 netter i juni 2023
Svar fra Charles den 13. juli 2023
Thanks for your stay with us.

10/10 – Utmerket

Kylie og Shreveport

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Overall Great
Bodde her 2 netter i juni 2023
Svar fra Charles den 13. juli 2023
Thanks for stay

10/10 – Utmerket

SCHWAN

Reiste med familie
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i mai 2023
Svar fra Charles den 13. juli 2023
We thank you for stay with us.

10/10 – Utmerket

San

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Really enjoyed staying here with my family. The room was big enough for us to relax and very close to the bridge so cross over to Nola. Very convenient, well maintained, breakfast was delicious everyday. Only complaint was the pool was unfortunately closed, but that was the only complaint I had! Staff was amazing as well. Will be back and stay here specifically, very affordable!
Bodde her 5 netter i mai 2023
Svar fra Charles den 13. juli 2023
Thank you for your stay with us.

10/10 – Utmerket

Glenn

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2023
Svar fra Charles den 13. juli 2023
Thank you for your stay with us

10/10 – Utmerket

Kurtis og Concrete

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We always stay here when traveling to the New Orleans area because it is such a convenient location, the accommodations are very clean and the staff is friendly and courteous.
Bodde her 6 netter i mai 2023
Svar fra Charles den 13. juli 2023
Thank you for your stay with us

8/10 – Bra

andrew

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mai 2023
Svar fra Charles den 13. juli 2023
Thank you for your stay with us.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mai 2023