Hoteller i New Miami

«Room was very clean and staff were helpful.»

«Everything was great»

«No working ice machine, breakfast bar subpar, smell?»

«The room and breakfast were really great. It would be nice if the TVs were 'smart' so I could sign into my netflix or something, rather than channel surf, but that's just a nitpick. My main issue was that the pool was a big reason I booked...but it didn't look welcoming at all. My kids said it looked like somewhere a teenager in a horror movie would go into. It's not that it looked dirty or anything, just... deserted and uninviting. It didn't look fun. But I will say again, the breakfast was ...

«Hello, I paid on Expedia with a different form of payment and then was charged also at your desk. This was not just a hold it was a charge for the room. I was double charged.»

«Everything was perfect we all had a great time, thank you»

«It was an accessible hotel that a short distance from King’s Island. I got the studio on the first floor with a kitchen. If you are staying with your family, it had a kitchen and a refrigerator to be able to cook and store food if you didn’t want to go out to eat. They had a breakfast buffet and eggs and sausage were prepared. But, I have never been a fan of cook it yourself food, in this case pancakes and waffles. If you are in a hurry or have hungry children, not a good idea. The front ...

«Love love love the breakfast buffet and evening kickback small plates, had no idea they did that and it was a nice surprise. Enough for a small dinner! Also adults received 3 free drinks a night and they have a standard sized soda dispenser! I do feel they should extend hot tub hours, open it around 7am and close at 11:30-midnight as many who stay here are doing sports events or hitting up Kings Island. Was disappointed we couldn’t use the hot tub after a long park day since it was open same as ...

«We’ve stayed at this property several times when visiting family. The staff is always helpful, the public areas are clean, and our room is always top notch. The hotel is close to I75 and several nice restaurants.»

«We were very impressed with this particular location. Very clean & we appreciated the extra security measures even though this area certainly didn’t warrant it. »

«First off, they do not clean your room unless you specifically ask for it. Secondly, took me three rooms to find one that didn’t smell like smoke, smell musty, and was OK. After that, it was pretty much what you would expect from Best Western. Breakfast buffet was a little underwhelming. I probably would not stay there again.»

«Absolutely phenomenal hotel staff was great accommodations checking in to make sure everything's OK. All of that. I will recommend a stay for anyone and when I'm in the area again for my daughter's basketball tournament at spooky we will not be staying anywhere else but this location thanks again.»

«Very nice staff and the room was clean!»

«Great experiences»

«Breakfast ran out eay and they didn't refill. We loved the nice big room. Tub didn't drain but they fixed it by our second day.»

«Clean room nice staff breakfast was fantastic. Also the manager is super awesome and has a great sense of humor 😉😉»

«The only only bad things about our stay is that the mattress and pillows were uncomfortable. The bathroom fan didn't work. The breakfast was good. The staff was wonderful. If we go back, I'd love a room facing the park.»