Hoteller i New Lenox

«There were no l Towels hand towels or washcloths I. Our shower did not have hot water. The room was dirty the hallway was dirty. The ice machine was broke. »

«The room had a very strong smell, so we had to get air fresheners, and the window was taped up. The carpet wasn't clean, and I also had to wipe everything down with cleaning spray. The beds were not comfortable, and the breakfast food tasted old. The staff was pleasant, but I would not stay here again. And also, housekeeping never came to clean out the room»

«Says hot tub on expedia but they have no hot tub or pool. Was kept up all night by people slamming doors in the hall all night long.»

«Place need better cleaning Smell bad wall need to be painted The place look nice on the outside but the inside of the room are not clean and they have bad smell Wi-Fi don’t work So imagine the food »

«First of all, staff was amazing. The bellman/ baggage porter was very understanding to my first time stay. The room was clean and very cozy. »

«Room was amazing and beautiful and comfortable Only issue was when we arrived they had a plumbing issue and the whole place smelled horrific like a sewer. We didn’t go eat at the restaurant because the smell made us nauseous »

«Clean room »

«Our stay was outstanding! We had to check out early from a different holiday inn due to an unhappy stay to be overly impressed with this Holiday Inn off Frontage Rd. The hotel room and lobby were very clean and smelled clean! Thank you Toi for a wonderful breakfast that was full and ready! She was very attentive and helpful to my five children! She made sure everything was stocked, fresh, and clean! Want to thank the front desk, Jasmine for helping us get quick service on a crib for our baby! ...

«Crazy noise in the night for an hour! Also charging to park is ridiculous! Nice facility though and bar! »

«The staff was very nice and housekeeping was great! We had everything we needed and had no issues. »

«I did not use the amenities myself but I did notice that the pool was being used. I found the meals there were a bit pricey, but the breakfast was fantastic. The restaurant staff were plasent and helpful. There is a shuttle to and from Midway which was helpful. The room was clean and comfy. I would go there again.»

«Fast, friendly, outstanding service»

«Not very service minded staff at breakfast and it smelled of hashish both in the corridor and in the room»

«Airport shuttle service was outstanding. »

«This was my second time staying there. Everything was ok, but the blinds was dirty. The couch was wore out. Good place to stay if you want to save money. But the staff was great people. Very helpful and nice»