Hoteller i New Lebanon

«The staff was very friendly and helpful. We chose this property because it was the only traditional hotel within walking distance of an event we were attending (Franklin Blues and BBQ Festival) so the rates were probably higher than normal. Our biggest complaint was the free hot breakfast. All 3 mornings were the same. Tasteless sausage patties and scrambled eggs. A handful of high carb offerings. Weak coffee and rock hard butter. The problem with Franklin is there are no restaurants "downtown" ...

«This is our 5th stay at this location. The room was clean at check in-great. On our last day the towels and trash were taken care of but the bed was not made. The set up of the room bed-tv-chairs and table was not user friendly. If you wanted to watch TV in bed you would have to turn the tv towards the bed to get the proper viewing angle. The table and chairs were too close to the bed! NO Hottub👎and the pool was freezing cold. The front desk person (a man-Saturday afternoon) said he had a ...

«The landscaping was beautiful and colorful. The parking lot was well maintained. Our room was very clean and comfortable.»

«Very helpful staff.»

«Clean»

«When I pulled up, the property looked deserted. Called to summon desk to check me in. He was very polite. The top safety latch was missing on my door, which being in the hotel all by myself was a little unnerving. Literally, I was alone with no hotel workers. There was no breakfast set up. I will say that everything looked very clean. Almost looked like they were working to fix up. Paid more then I would have expected for what I got. »

«Easy check-in and check-out. Highly accessible. Convenient location.»

«One of our lamps did not work. They said we can see if we can find another one. They never followed through with it. Fridge did not work. There was food left in it and it was dirty. Laundry was broke. There were NO SMOKING signs posted but plenty of smoking going on! It was gross and smelly!!! Staff were not very friendly or helpful»

«Lovely place. We've reserved again.»

«Need to let guess know where to go i was lost when I got there and no staff or door open for me»

«Staff was very friendly, room itself was clean the only downfall was that it smelt so strongly of cigarettes in the room which was supposedly non smoking it made the stay uncomfortable thankfully it was only for the night but we would not return. Parking was plentiful and it was located closely to lots of dining options as well which was nice.»

«Positive: Reasonably priced. Parking was fine. The window in the back opened. Spectrum or Armstrong cable was fine. They provided single use soap. Dual access to the room; from both inside the motel hallway and an outside door. Staff very pleasant and tried to help with WiFi, but ended up not solving the issue. There was plenty of hot water. The bathroom and room were clean. Not so positive: The WiFi did not reach my room, so I had virtually no internet access. I had to go to the lobby to access ...