Hoteller i New Kent

«Yes »

«great place to stay. Quite and clean»

«Great place to stay after a long day at Kings Dominion! Place was nice, clean, quiet! Front desk staff and housekeepers were all very nice and friendly! Breakfast was great and the lady stocking the breakfast was very nice and helpful! Will 100% stay again! Such a nice property tucked off the main road!»

«The staff was very friendly and the hotel room was very clean!»

«Good stay»

«It was nice to stay at City Motel, would like to come again!»

«Property ok for one night»

«It was a little shady however the inside was clean, the bed n pillows were comfortable and the room was the coldest room I’ve ever slept in! I would go back to Virginia just to stay in that cold room!»

«The staff at Hyatt Place were exceptional. We stayed there for several nights while waiting to get an apartment in the area, and with two small kids and a lot of luggage we required a lot of special treatment. The staff were friendly and helpful, we felt right at home and well taken care of. The staff were friendly with the kids and were even allowed to store our things in their storage room for a few days. »

«The front desk employees were a tremendous help. Great customer service there. However, the grounds were very poorly kept. There were sticky spots all over the food stained floors in the dining area. The room smelled of old, used cleaning water. The towels and bedding matched the same terrible smell. The mattress was very old and had little to no support. Do not recommend at all.»

«The towels were nasty and the tiolet was backed up. Asked for new towels, housekeeping told me no. Would not stay here again.»

«We only stay over night between flights. We were extremely impressed by the staff. Every encounter was friendly, polite, helpful, and welcoming. Both shuttle drivers were beyond pleasant. Desk staff smiled, had pleasant personalities, and were extremely helpful. The restrooms (in room & in lobby) were clean and stocked. Housekeeping held open elevator doors while wishing us a pleasant evening. The room was clean, neat and stocked. All employees treated these two weary, tired and frazzled ...

«A little skeptical due to some previous bad reviews, but we had a fantastic stay in a spacious, clean and nice apartment. Will definitely come back.»

«Nice and clean, close to everything.»

«The room was extremely clean and we appreciated the attention to detail and care the head of housekeeping put into her job. You can tell she prides herself in providing great customer service. The front desk was also very helpful.»

«The room was ok, but the air conditioner kept me awake. It kept making noise when it would come on. The next morning my husband was taking a shower and there was red hair (a lot) on the shower wall.»

«Fine»

«It’s poorly maintained. The photos are not exactly what you get (we missed a table). Cleaning supplies smell is everywhere. The sheet had strains. Breakfast was said to be just a muffin, coffee and juice before 9am (I decided to skip). Really find a better place»