Hoteller i New Kent

«Yes »

«We throughly enjoyed the property and its amenities. The location was wonderfully placed and it aided it making our time away from home a memorable one.»

«We only stay over night between flights. We were extremely impressed by the staff. Every encounter was friendly, polite, helpful, and welcoming. Both shuttle drivers were beyond pleasant. Desk staff smiled, had pleasant personalities, and were extremely helpful. The restrooms (in room & in lobby) were clean and stocked. Housekeeping held open elevator doors while wishing us a pleasant evening. The room was clean, neat and stocked. All employees treated these two weary, tired and frazzled ...

«Great place to stay after a long day at Kings Dominion! Place was nice, clean, quiet! Front desk staff and housekeepers were all very nice and friendly! Breakfast was great and the lady stocking the breakfast was very nice and helpful! Will 100% stay again! Such a nice property tucked off the main road!»

«Everything was amazing the food was great but the cost for the meal plans is just to high next time instead of eating there we are just going to go to one of the many restaurants down the street and go to the I hop down the street for breakfast it is cheaper my family paid a total of almost 160 dollars for breakfast alone just for two days . Not doing that again but we had an amazing time»

«Great staff, perfect for a short stay right at the airport!»

«The staff at Hyatt Place were exceptional. We stayed there for several nights while waiting to get an apartment in the area, and with two small kids and a lot of luggage we required a lot of special treatment. The staff were friendly and helpful, we felt right at home and well taken care of. The staff were friendly with the kids and were even allowed to store our things in their storage room for a few days. »

«Fine»

«Staff was friendly»

«The room was ok, but the air conditioner kept me awake. It kept making noise when it would come on. The next morning my husband was taking a shower and there was red hair (a lot) on the shower wall.»

«A little skeptical due to some previous bad reviews, but we had a fantastic stay in a spacious, clean and nice apartment. Will definitely come back.»

«This is my go to hotel when I’m in Richmond. The location is outside the city but close to 95 making travel easier. The staff is always friendly and helpful and the rooms are quiet and clean.»

«The staff was very friendly and the hotel room was very clean!»

«Upon arrival at 4:00 P.M., the hotel had no electricity. Not their fault but there was no one at the desk or anywhere near it. I went outside to find a man in a sleeveless tee shirt to ask if there was anyone who worked there. It was him. We got into the hotel at 10:00, no word of any kind of compensation. Free breakfast was a coffee machine that didn't work right, a few small muffins, granola bars and goldfish bags. There was no ice on floors 2 and 3 for 5 days. We had adjoining rooms with my ...

«We only stayed one night breakfast was disappointing. Guests were filling thermos up with juice. Trash overflowing. Fruit had turned colors. Not very nice. For a Marriott property broken room windows and bathroom sink was very cracked. Television was a challenge»

«Like staying there but their business room was pretty broken. Wanted to use computer to run off a couple of things and it wouldn't start up. Had girl from the front desk to look at it. She got it started but said they had a power outage recently. Tried to use printer and didn't work at all. These items were important to us. We managed but made life more difficult.»

«Room was old and not clean. The bathroom bath towel looks not clean saw some black spots on it.»