Hoteller i New Kent

«Absolutely a wonderful property. Our group of 8 had a wonderful stay. »

«This was one of the worst hotel experiences I’ve had. The dining area had roaches crawling around, which was completely unacceptable and disgusting. The pool was ice cold with no heat working at all, making it unusable. The room itself was in terrible condition — broken drawers, ripped curtains, and it looked poorly maintained overall. The hallways reeked of cigarette smoke even though the hotel advertises itself as non-smoking. To make matters worse, the so-called “free breakfast” was basically ...

«The only thing I didn’t like was the bed. It wasn’t comfortable, very firm.»

«Easy to find, warm pool :)»

«Outstanding customer service, efficient team for check-in and very helpful when we had questions. We appreciated the laundry and how easy it was to pay for online. The room and bathroom was very well attended. One suggestion , bathtubs need a mat of some kind. Ours was a bit slippery for 2 old (70+) people. Overall, we would highly recommend the hotel and compliment the staff.»

«A little skeptical due to some previous bad reviews, but we had a fantastic stay in a spacious, clean and nice apartment. Will definitely come back.»

«The property overall was clean and welcoming. The rooms are spacious and also very clean, with comfortable beds and a sizable bathroom. Microwave and refrigerator are included in the rooms, along with a freezer slot in the fridge.»

«I liked the way in which I was treated by the staff at all time.»

«The lady at the counter at 2am was wonderful! We had a problem with our room and she upgraded us to a suite to accommodate our stay. I think the cleanliness could be better. There were piles of trash by the steps through out the weekend. Other than that it was a good stay.»

«The room was updated and very clean. Exceeded my expectations. It was the only hotel/motel in the area, which caused concern but, they have done a good job keeping it up to date.»

«The heat was working was easy. The staff was very nice and the rooms were clean.»

«We truly enjoyed our stay. The hotel was very clean and well kept and breakfast was very good. Next time we are passing through the Richmond area, we will definitely stay at this hotel again! »

«It was not a bad place to stay overnight it just need to be more clean but staff was very helpful and nice.»

«Breakfast was good. Did not have time to trythe pool or gym»

«Mencanto ir conmi familia mui buena atension mui linpio mencanto pienso volver»

«Parking was fine.»

«Had a wonderful stay, very clean and spacious flat (1 bedroom), quiet and comfortable. »