Hoteller i New Kent

«Yes »

«We throughly enjoyed the property and its amenities. The location was wonderfully placed and it aided it making our time away from home a memorable one.»

«We only stay over night between flights. We were extremely impressed by the staff. Every encounter was friendly, polite, helpful, and welcoming. Both shuttle drivers were beyond pleasant. Desk staff smiled, had pleasant personalities, and were extremely helpful. The restrooms (in room & in lobby) were clean and stocked. Housekeeping held open elevator doors while wishing us a pleasant evening. The room was clean, neat and stocked. All employees treated these two weary, tired and frazzled ...

«Great place to stay after a long day at Kings Dominion! Place was nice, clean, quiet! Front desk staff and housekeepers were all very nice and friendly! Breakfast was great and the lady stocking the breakfast was very nice and helpful! Will 100% stay again! Such a nice property tucked off the main road!»

«Like staying there but their business room was pretty broken. Wanted to use computer to run off a couple of things and it wouldn't start up. Had girl from the front desk to look at it. She got it started but said they had a power outage recently. Tried to use printer and didn't work at all. These items were important to us. We managed but made life more difficult.»

«The staff at Hyatt Place were exceptional. We stayed there for several nights while waiting to get an apartment in the area, and with two small kids and a lot of luggage we required a lot of special treatment. The staff were friendly and helpful, we felt right at home and well taken care of. The staff were friendly with the kids and were even allowed to store our things in their storage room for a few days. »

«Everything was amazing the food was great but the cost for the meal plans is just to high next time instead of eating there we are just going to go to one of the many restaurants down the street and go to the I hop down the street for breakfast it is cheaper my family paid a total of almost 160 dollars for breakfast alone just for two days . Not doing that again but we had an amazing time»

«Great staff, perfect for a short stay right at the airport!»

«The room was ok, but the air conditioner kept me awake. It kept making noise when it would come on. The next morning my husband was taking a shower and there was red hair (a lot) on the shower wall.»

«Smells everywhere. Room and linens (pillow) smell like BO and sweat in two rooms. Hallway smells like weed. Horrible wet powder eggs breakfast. Staff was nice but need to be more proactive when they are not sitting around eating in lobby which they seemed to constantly be doing»

«The staff was very friendly and the hotel room was very clean!»

«Room clean, some holes in walls and door but nothing major. Staff were so nice and friendly. Breakfast was good, not a huge variety but tasted good. We had a full kitchen and it was great, everything worked wonderful. Housekeeping was very helpful»

«Efficiency»

«Staff was friendly»

«Filthy, no pillowcases, messily made beds»

«Breakfast: The food was cooked well, but the quality was not good. Shower: The drainage wasn't working properly, so whenever we took a shower, it flooded.»

«Excellent staff. Especially on the night we checked in.»

«Room was very clean, staff extremely friendly, breakfast was very good and lots of places to eat nearby also a Walmart about 7 min walk distance»