Hoteller i New Haven

«Hotel slightly run down . Shower had mold and water damage showing. Beds are very high and hard for a short person to get in to. Coffee is now ground and brewed upon request in dining area and was good.»

«The facility is somewhat dated. The service from the staff was great from checking in to assisting getting Wi-Fi connected. Large room. Excellent price. I would definitely stay there again.»

«Kelli was very attentive and knowledgeable. Made our stay great»

«Clean room»

«Breakfast is not so good»

«Great stay but the hotel was not that great, stayed for 12 days and they never changed sheets or dusted the room poperly. Also they messed up the reservation so got doubled charged. Whashing machine contantly out of service.»

«Room key quit working two nights in a row, hot tub was luke warm all weekend - never got hot at all, four pool towels only everyday... Room towels would only give 2 at a time for the four people we had in our room. Turned the air down many times to finally 61 degrees and it was still warm in the room all weekend. Breakfast was either cereal or waffles everyday. Just overall not a great experience, one of the worst hotels I've ever stayed in.»

«Great location»

«Good»

«I got 2 rooms for 2 nights, the staff was great, breakfast was great, but we had our hearts set on the pool it was the biggest part of our stay other than my husband going to the wrestling event, however unbeknownst to us the swimming pool was being worked on and not a drop of water was in it. They moved my sister to several rooms due to broken pull out beds, and to throw in the towel she found a roach crawling on the wall in the bathroom. I'm not sure if they reported it to the front desk we ...

«The room we were given was dirty. Food crumbs on the chairs and floor. Trash not emptied. No toilet paper. Stained towels. The beds were comfortable enough and the room temp was nice. Would not stay there again or recommend to others.»

«Air conditioning was very loud. no ice on 2nd or 3rd floor. Out of order signs looked very old. Asked for more coffee and sugars 3 days in a row, never got them. At one point I was told they ran out. But when I walked by the cleaning cart it was loaded with coffee sugar and creamer. ( No I didn't take them from cart) When I signed in they said I had to pay a $25 deposit, This is after my non refundable $600 was already paid. The staff was very friendly but unfortunately they never followed ...

«Staff were lovely and check in, however our breakfast in the restaurant was not great and service was not wonderful. Price was fine and the hotel was clean.»

«We stayed there for the Sat/Sun Tincaps games. After checking in, we went to put our things our room (213) and then went to the roof top bar before going to the game. When we came back to our room that evening, we noticed that the blinds didn’t go up or down. There was no shampoo in the shower and it looked like it hadn’t been cleaned after the last person who stayed because there was long black hair in it. While downstairs getting breakfast, I used the restroom in the lobby and it was dirty and ...

«THERE WAS A MAN IN THE PARKING LOT .. GRILLING ON A PORTABLE GRILL. Seemingly under the influence.»

«The room was comfortable enough. There are no grab bars in the shower/bath. There are no coffee makers in the rooms. If you want coffee or decaf in your room either bring your own coffee and maker, or instant. I burned myself twice trying to carry coffee to my room. The breakfast lady is gold and the food she prepares is good.»