Hoteller i New Haven

«Fantastic stay»

«Very clean and excellent choice. The room is cavalry what we needed for 5 people. The breakfast was good. The gym had everything you needed»

«Loved the heated toilet seats and the suites were the perfect size.»

«The hotel building looks run down, and the outside is slighly overgrown with weeds in the rocks. We stayed 5 days and not once was the elevator vacuumed, nor the entrance way mopped. There were papers and old fishfly carcasses on the floor on day one, and we told them good bye on day five. The rooms itself were spacious and clean. No complaints there. My grandson wanted to swim, but even he realized the water was not what he is used to. Why can't I see the bottom? was his question. Needless to ...

«The lobby and restaurant were extremely clean. Staff were very friendly upon checking in and out. My issue was with the toilet which had multiple hairs and unknown encrustations present that could be seen from the bathroom door. The floor was adorned with multiple small pieces of toilet paper.it looked like a small ticker tape parade had been held there. I had to clean the toilet. Disgusting!»

«The room is spacious and clean. The staff are very friendly and helpful. I highly recommend this hotel.»

«Cleaning was not good Comforter and bedsheets were very dirty and stained»

«Beautiful hotel with a very friendly and helpful staff!»

«Great view and restaurant was wonderful.»

«the shower drain was clogged, mentioned to the front desk on Friday at 3pm they said ticket is open and someone will fix today At 8pm came back to the hotel and the issue was not fixed, I asked the front desk and I was told the maintenance was left and they will come fix Saturday morning , we checked out on Sunday and no one has came to fix it When checking out the front desk asked if the stay was good ! We mentioned the issue and he said I’m sorry you guys have a good day!!! I was not sure ...

«The carpets need a deep cleaning. It felt like there was winter salt on them. The furniture was stained with a lot of stains over time, especially the foot stool coffee table. The TVs are old technology and did not work well. The kitchen needed a few more utensils to be useful.»

«Everything was great. The location was good. But I just wish I had a view was better. .»

«I need a bigger room next time but love the vibes.»

«Hotel is a bit tired, needs a renovation / refresh.»

«I took off 2 stars off due to there being no working smoke detectors during our stay due to some issue they were having; this was not made known at check in. Dangerous for all guest and possibly illegal.»

«Clean room and common areas. Staff was helpful.»

«Love it here rooms always clean staff helpful and always there for an needs , Nice location real quiet , 20/30 min ride to places we visited»

«My stay was terrible. First I was giving the wrong room. I actually booked a 2 queen bed double suite and paid for. Was given a king bed suite. Had to go back down to the front desk to get the correct room. Only to be given a room that hadn't been cleaned. Had to return back down to the front desk after stripping the beds down and having house keeping put new sheets on and to give us fresh towels. Very disappointing. Stayed here previously before and had a totally different experience. Then ...

«Everything was great!»