Hoteller i New Era

«Friendly, efficient, professional.»

«Always spotless, well maintained and nicely appointed. A beautiful property and our Go To when in the area. The only negative, and it is a small one, is every visit we have had the front desk staff is aloof and seemingly above the normal friendly and welcoming attitude one would expect. Their approach is even more obvious when compared to the rest of the staff on property.»

«The staff was friendly. The establishment is in need of enforcement of their no smoking policy. The odor of marijuana was very strong down the hallways»

«Nice place. Spacious rooms, and beautiful river walk behind. A little dingy here and there, but no real deal breakers. Staff was amazing & very helpful. Be sure to try the food at the restaurant next door. Excellent apps and burgers.»

«The location is amazing !!»

«Clean, indoor heated pool & hot tub, & outdoor pool! & has a Nice breakfast / hangout area! Nice Balcony, comfy beds (lol), microwave in the room ,mini fridge, & Keurig coffee maker🙃. The little gift shop in the lobby is cute & has a lot to choose from!»

«Extremely clean inside and out. The room smelled fresh and clean and there was a sound machine playing relaxing jungle birds. The grounds were immaculately landscaped. The breakfast was fantastic.»

«Room was clean, parking was easy as was access to I-40.»

«Our room was clean when we arrived and cleaned daily during our stay. The beds were very comfortable . The only improvement could have been a brighter light over the sink. I would totally recommend staying here.»

«Very family friendly.»

«Our family recently stayed at Wilderness at the Smokies and had a great overall experience. The water park was definitely the highlight of our trip. There were plenty of attractions and activities for both kids and adults, and the variety of water park amenities kept everyone entertained throughout our stay. The indoor and outdoor options make it a fantastic destination for families looking for a fun getaway. That said, there is room for improvement when it comes to cleanliness. While the water ...

«This hotel was very clean and enjoyable. Very safe. We enjoyed our visit»

«Hyggelig dame ved innsjekk og utsjekk. Luktet fukt og spesielt når vi kom inn på rommet. Gulvene var forferdelig møkkete. 15 min i sokker så var de bare å kaste. Dette er gor dårlig. Vi klaget og de unnskyldte seg veldig. Vaske rutiner er generelt helt elendig her i USA. Det var ikke tepper på rommene(2stk) så dette burde vært enkelt. »

«Fantastisk opplevelse i flott by»

«The property, condo, lazy river, and pool were fantastic! We loved our stay here. The front desk staff was professional and fantastic. The room was very clean, but we did request clean towels, never received them from housekeeping. That would be the only issue. We are coming back in the future!»

«This was the 2nd time I’ve stayed and I cannot say a bad thing about it. Everything from check-in to the property to the room to the amenities is outstanding. Keep it up and I will be back. Love staying at this location…thanks for a great stay.»