Hoteller i New Castle

«Checked in after mid night. I booked a double queen room. Front staff initially not present, but showed up. He said another staff member overbooked those rooms, so he could only offer a king bed room. I had no options late at night, and cancellation policy so we took it. Not a huge deal in that case due to it being late and only 2 of us, but essentially Expedia reservation type was not honored by the staff. No credit card or DL needed at check in so it was fast. Didn't see an elevator, so used ...

«I arrived and was told my room had been sold, even though there were NO cars in the parking lot. The smell in the office was atrocious and the attendant was struggling to communicate with me, little English apparently. He seemed to be trying to sell me a different room but the looks and atmosphere of the place and his demeanor were so awful I told him I was not interested in a different room. He told me to go on the website and cancel, and when I did, he had marked me as a no show.»

«This was a basic 60s style single level motel. Very clean and comfortable bedding. Easy chair in my room was heavily stained. Breakfast is minimal, at best. I got a good price so stayed but would not likely stay again.»

«I travel for work. My project is close by. This is an ice cream comfortable place to stay for it. I sell old business. Woman no complaints so far.»

«We had a problem with a broken toilet. The repairman came in the next day. It may have been running OK when we left.»

«Great a big 10»

«Good»

«The hotel staff was completely unhelpful. I let them know after night 1 of 3 that my toilet was running non stop and that it was a simple fix ( my toilets at home have a similar problem that requires a new flush valve gasket every 3ish years) and they did nothing about it and told me that the hotel was full and changing rooms was not an option. I didn’t see more than a dozen cars in the parking lot all weekend. On our last morning we went to the lobby to get breakfast at 8:40 (breakfast served ...

«Good discount hotel. Not a lot of perks, but perfect for our needs-place to stay during ball state orientation. No issues.»

«Ok»

«The hotel was extremely clean and well maintained. Breakfast was awesome! Staff was very welcoming and helpful!»

«Original room had ants and the new one that was attached to it got ants the second day. Water pressure was non existent and we discovered a leak in the lobby so maybe that was why»

«Excellent»

«Upon our arrival we were greeted by a sweet young woman who within minutes had found our reservation. Our room was clean, quiet and comfortable.»

«Good stay, good breakfast, ok fitness opportunities»

«Comp breakfast»

«Great staff, reasonably priced, nice stay. Happy to have stayed there.»

«Staff»