Hoteller i New Castle

«Don’t let the exterior of the hotel fool you, the rooms have been refurbished and they are quite nice. I would hold them up against Holiday Inn express rooms. The staff is the shining part of the hotel, the second you arrive you greeted by Debbie who is an absolute sweetheart, and will treat you like family, no need will go unattended. Richard in the kitchen in the morning will make you eggs to your order, this is a big plus. A+»

«Great stay. Clean and well kept. Friendly staff. Will stay here again.»

«We love staying here. »

«did not use breakfast»

«The hotel was clean, breakfast was great but the water pressure in the shower was non existent. I asked about it to staff and was told everyone was showing at the same time. Seriously I have more water pressure in the toilet. A dribble from a shower head is unacceptable IMO. Very hard to rinse product from your hair. On the 3rd morning I shower at 4:00 AM and had the same experience. »

«The hotel was immaculate. The only problem was that the room is very noisy. We could hear the traffic noise outside and the people in the next room. I believe the walls are to thin and the windows installed are not sound proof.»

«Good place to pass through. The rooms are small but adequate. The room was clean. Breakfast was good enough. One problem was the bathroom tub looked dirty and was very slippery. I would stay there again in a different room.»

«Lisa from the Holiday Inn was so helpful. I left something in the room, and she went out of her way to make sure that I was able to get it back. Wonderful service, and a wonderful place to stay. My in-laws are staying here when they come to visit thanks to how awesome everyone was. :)»

«Clean room. Personable staff. No "amenities" like breakfast, but if only staying for less than 12 hours......great price.»

«Staff had just come in from smoking so the ENTIRE lobby smelled like smoke. The next day the lobby smelled like rotten food. The first room I had, had ants. They moved us rooms, the second room, the carpet was coming up, the bedsheets were stained and it smelled. The breakfast was mediocre at best. The air unit was extremely loud and sounded like running water. »

«Although this property could use a little help cosmetically, the rooms were PERFECT and a great price. Staff was friendly, rooms were clean. Thank you for having actual light in the bathrooms. I hate that most hotels have went with those horrible light/mirror combos. They are a nightmare for any woman putting on makeup. I was so pleased that I didn't have to put my make up on by the window at this location. THANK YOU!»

«Good location, nice clean room»

«Breakfast was minimal, coffee was empty when I went to get some at 730am, we got a room forb4 adults and only had towels in room for 2 adults, night shift guy was a jerk complained because my key was left in room and was not happy letting me in»

«The breakfast was less than stellar. »

«Good»

«Good stay, good breakfast, ok fitness opportunities»