Hoteller i New Castle

«When checking in, we requested a first floor room. We were told the only one available did not have a working refrigerator. We accepted that. Upon entering the room we found the TV screen was cracked. There were several places in the walls with damage to the plaster. When we prepared to go to bed, we found gritty material (possibly sand) between the sheets. We have been frequent guests at this location, but after this we decided to find a new location.»

«Great spot to get a room»

«The parking lot felt small which is fine but finding parking was hard lol and there was a stain on one of the sheets but it was chill, we were only staying for one night. Other than that, everything was great!»

«This is by far the best place to stay in when visiting the Grand Mesa. Our visit was in Parachute, Co., and although it’s 24 miles away, we prefer to drive the distance because of the better quality and accommodations in this Hotel.»

«Staff very friendly and helpful, room very clean, quiet and comfortable, great shower pressure, all the little extras in room (toiletries, fridge, microwave) easy access to ice machines on each floor, hot tub large, perfect temperature and functioned very well.»

«Vi hadde en suite med 2 soverom. Romslig stue og kjøkken og soverom. Typisk amerikansk med vegg til vegg tepper»

«The breakfast menu did not offer a lot of options. The scrambled eggs on the first day were very watery. I did not try the sausage or the waffles. The pastry was very dry. The room was clean but cleaning services were only available upon request. Staff were ok but did not respond when asked to assist with resetting the tv after there was a power outage. Air conditioning was very loud and rumbled.»

«Cute room. Smelled a little funny, but I think it was freshly painted. I would stay again.»

«Clean room. Ac was a bit loud. Standard room and standard breakfast. Nice ppl at work»

«Excelente propiedad, muy cercano a las aguas termales, muy bien ubicado el hotel, desayuno incluido bueno. Limpio y cómodo. Bonita habitación»

«Very nice staff and perfectly fine hotel, if a little outdated. The hot tub was unavailable on my stay and the rooms could stand to be modernized a bit, more USB ports, modern fixtures etc, but I enjoyed my stay. If you're going to Glenwood Caverns you couldn't be closer and your hotel parking puts you in a prime spot.»

«It was a very nice place to stay!»

«Definitely was up to par, we had a good night sleep and kids enjoyed the breakfast»

«The buffet was a typical continental buffet. There were not fresh items on it and the staff was just OK. Parking was easy and it was super convenient in location to my son’s lacrosse tournament. The beds were comfortable.»

«Had a lot of issues with the key cards and readers - was never sure if I was going to get into my room without help from the front desk person. No breakfast - but there was coffee. Dim CFL room lighting. But it was clean, quiet, and comfortable. Nearby level 2EV charging - a short walk.»

«Super helpful staff, beautiful hotel with a lot of character, clean room and access to a large variety of activities nearby.»