Hoteller i New Castle

«My friend AVVEEE excellent customer service really helps everyone in the hotel. Beautiful hotel and great staff too. I would recommend it to everyone who wants to go to Glenwood springs.»

«It was good, no issues, clean and quiet. This is nothing special but a great price.»

«The room was nicely remodeled and very clean»

«The tv in our room didn’t work the first few nights. We had to have maintenance come and fix it. The bathroom was extremely dirty. No one ever came to clean our room when we asked for it. We also asked for new towels and were given just one. We put drinks in the mini fridge and there was a brown slimy thing in the back. It looked like poop but we weren’t sure.»

«Great location. Clean room and quiet. Updated style, not a big room but perfect for 2. Didn’t use pool but saw others using and they appeared satisfied»

«Love Redstone for the history, beautiful surroundings and fun town for walking and browsing shops.»

«Had a lot of issues with the key cards and readers - was never sure if I was going to get into my room without help from the front desk person. No breakfast - but there was coffee. Dim CFL room lighting. But it was clean, quiet, and comfortable. Nearby level 2EV charging - a short walk.»

«Still the best stay in town, but last couple trips in they were out coffee by 6:30am and weren’t prepared for early morning rush. Response from desk was, “oh, sorry. Guess we’ve had alit of people come through”. Running out of oatmeal is one thing - but NEVER run out of coffee. Right??!»

«Check in went easy, Anna was great and helpful with suggestions to places in town. »

«Nothing like the pictures online. Poor effort to make an old motel up to date. Do not recommend.»

«It was clean, comfortable and quiet.»

«Staff was incredibly unhelpful, room barely worked on our last night our new neighbors were extremely loud from 10pm-11pm we asked the staff twice if they could possibly help in any way but we unfortunately were forced to leave in the middle of the night because our family couldn’t sleep»

«Clean room. Ac was a bit loud. Standard room and standard breakfast. Nice ppl at work»

«It was a clean, basic room. There was spit on the mirror but it was a big mirror so we looked at the other end.»

«The property was fantastic. We were all pleasantly surprised by the rooms and balconies. I had seen several mixed reviews before booking, but honestly we really enjoyed the spacious layout and overall atmosphere. The bathrooms are a little small, but the hotel more than makes up for it with its rich history, charm, and outstanding central location. The staff was so friendly. I would definitely recommend.»

«Rooms were clean, full breakfast buffet. Pool and hot tub were just right not to many people. Staff were very helpful.»