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Anmeldelser av Comfort Suites New Bern near Cherry Point

2.5 out of 5
Comfort Suites New Bern near Cherry Point
1006 Old Cherry Point Rd, New Bern, NC

Anmeldelser

7,8

Bra

Rangering på 10 − Utmerket. 334 av totalt 848 anmeldelser." "
Rangering på 8 − Bra. 274 av totalt 848 anmeldelser." "
Rangering på 6 − Grei. 114 av totalt 848 anmeldelser." "
Rangering på 4 − Dårlig. 65 av totalt 848 anmeldelser." "
Rangering på 2 − Forferdelig. 61 av totalt 848 anmeldelser." "

8,2/10

Renhold

8,2/10

Personale og service

7,6/10

Fasiliteter

8,0/10

Overnattingsstedets bygg og tilstand

7,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Chintan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Randell

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was great, excellent service from the staff! There was a lot of road construction at the property that made things interesting but overall was a great stay!
Bodde her 3 netter i mai 2024

6/10 – Grei

Amit og Cary

Reiste med familie og små barn
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Pool not functioning. Construction around the site with unclear access.
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

Tonee

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Joseph

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice location. There was so road construction around the place that made getting in and out a challenge, but it wasn't the hotel's fault.
Bodde her 1 natt i mai 2024

8/10 – Bra

Doug

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice accessible accommodation
Bodde her 1 natt i april 2024

8/10 – Bra

Eric

Forretningsreisende
Likte: Personale og service
No direct access to hotel off highway. Have to go up and around to get into it.
Bodde her 1 natt i mai 2024

8/10 – Bra

Kathryn

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Disrespectful staff on check in.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Cindy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024

2/10 – Forferdelig

Nell

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The only good thing about this hotel was the people behind the desk. We were notified that there was no elevator available and I requested a first floor accommodation. We arrive late late in the evening and they had put us on the fourth floor stating that first come first serve. I was not happy. Then the room was dirty, there were roaches, and when you turn the shower on, it made all kinds of noise. We left the next morning. I will never go back there again. I will pay for the night we stayed, but I request a return of my money for the following days that I thought I was gonna stay.
Bodde her 3 netter i april 2024

2/10 – Forferdelig

Chad

The tub wouldn’t drain when you tried to shower. They closed breakfast an hour early and the excuse was there isn’t enough people. We weren’t able to get breakfast as advertised because of this. Unbelievable
Bodde her 1 natt i april 2024

10/10 – Utmerket

Dennis og Cicero

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Lady at the desk was very nice to my 7 year old and family. The room was very clean and remodeled. Granite countertop in the bathroom and very nice linen. We were in town to pick up a new Jeep at Riverside Jeep down the road. We would definitely stay again.
Bodde her 1 natt i april 2024

2/10 – Forferdelig

philip og idaho falls

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
They tried to put us in a 3rd floor room with no elevator. The arthritis is flaring and no way. The desk staff offered a full refund and cancellation. I canceled, but no evidence of refund
Bodde her 1 natt i april 2024

8/10 – Bra

Torryian

Likte: Renhold og personale og service
Bodde her 1 natt i april 2024

8/10 – Bra

Melissa

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The only issue was the elevator was out and we were on the 3rd floor. There was also always food droppings in the stair well. It also sucked the pool was closed, but other than that loved the hotel. Even with contraction going on out front, it wasn't bad!
Bodde her 2 netter i april 2024

2/10 – Forferdelig

Wendy

Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 4 netter i april 2024

2/10 – Forferdelig

Richard og Newport

Reiste med partner
Likte: Renhold og personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
After checking in I was informed that the elevator did not work. My wife & I both have mobility issues so climbing the stairs to the 2nd floor was quite a battle. The pool was out of order & the guest laundry was also out of order. I will never stay at a Comfort Inn again. I mean NEVER!!!
Bodde her 2 netter i april 2024

4/10 – Dårlig

Shante'

Reiste med partner
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
This hotel needs to be renovated, in room the rugs were stained, the door was getting into the room was broke. The elevator was having technical problems. They offered free breakfast but there was no free breakfast. Thank God I only stayed one night.
Bodde her 1 natt i april 2024

8/10 – Bra

Cindy

Reiste med familie
Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
The staff was really helpful and nice. The breakfast was really good and well prepared.
Bodde her 4 netter i april 2024

8/10 – Bra

Frederick

Forretningsreisende
Smiling staff
Bodde her 2 netter i april 2024

10/10 – Utmerket

Keaton

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mars 2024

6/10 – Grei

Thom

Reiste med partner
Likte ikke: Overnattingsstedets bygg og tilstand
Not knowing the area we picked the hotel on price and photos. Average in every way. Hotel is currently behind some big road construction. If I were doing it again I would pick somewhere closer to the downtown area.
Bodde her 2 netter i februar 2024

10/10 – Utmerket

Michael

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Still has a "new" feel and look. Spacious rooms and very clean. Definitely an excellent choice
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Rowena

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Near airport
Bodde her 3 netter i mars 2024

8/10 – Bra

Wendy og Nottingham

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Indoor pool was freezing cold. Our room key didn’t work on 2 different occasions requiring us to return from 4th floor room to lobby via the stairs since the elevator was so slow. But the room and property were very clean, very comfortable bed and mostly friendly staff!
Bodde her 2 netter i mars 2024

6/10 – Grei

Todd

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Not very clean, the elevator did not work the second day, and we had to carry bags up 3 flights of stairs, and the worst was the at our convention in the city, apparently everyone was trying to leave the hotel about the same time and we had NO HOT WATER the last morning, it was no fun to take a cold shower in preparation for a day long conference.....poor....
Bodde her 3 netter i mars 2024

10/10 – Utmerket

Sammy

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Had a issue with first room but staff working was quick to fix it
Bodde her 3 netter i mars 2024

10/10 – Utmerket

Elaine

Bodde her 1 natt i mars 2024

4/10 – Dårlig

James

Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
The toilet had pubic hair on the underside of the seat and one of the comforters had a very large stain. The room door would not lock when leaving. Will not stay at the hotel ever again.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Robert

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Tashala

Bodde her 2 netter i februar 2024

10/10 – Utmerket

Lars

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great staff…!
Bodde her 3 netter i februar 2024

10/10 – Utmerket

Joseph

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Pleasantly unexpected interior.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Deandre

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was a reasonable rate and clean.
Bodde her 1 natt i februar 2024

4/10 – Dårlig

James og Oak Ridge

Forretningsreisende
Likte: Personale og service
Likte ikke: Renhold
Staff was okay, but bathroom was haphazardly wiped down with streaks on countertop and chrome fixtures
Bodde her 1 natt i januar 2024

10/10 – Utmerket

John

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Check in
We had to wait about 20 minutes at the front desk to check in. There was nobody working the desk, she had left to make an airport shuttle run. Staff levels need attention.
Bodde her 1 natt i januar 2024

8/10 – Bra

Abel

Bodde her 1 natt i januar 2024

4/10 – Dårlig

Anne

Reiste med partner
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2024
Svar fra Talaya Petteway ~ Front Desk Supervisor den 14. jan. 2024
Dear Anne,Thank you for reviewing your stay.

6/10 – Grei

Juanita

Forretningsreisende
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Nice building, but checked in first room was musty and behind toilet was rusted on floor from water leak, no sink stopper (very tasteless, room carpeting has large red spots. Went down stairs to switch rooms to room 204 and that room was not musty but smelled sour, metal pieces on sink were missing and no sink stopper. They had no more rooms so I was switched back to the better room 312. They apologized, but that’s no excuse for the property being this poor kept. I always book here when needed, bit that was the last stay ever. You have to do better.
Bodde her 1 natt i januar 2024
Svar fra Talaya Petteway ~ Front Desk Supervisor den 14. jan. 2024
Dear Juanita,Thank you for reviewing your stay. I apologize for the issues you experienced. Upon informng the staff of your disatisfaction with the two rooms, we offered to cancel your reservation free of charge. You declined our offer and decided to stay. I do hope in the future in the future you find a property that suits your needs.

8/10 – Bra

Thomas

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Great breakfast but wifi was poor
Bodde her 6 netter i desember 2023
Svar fra Talaya Petteway ~ Front Desk Supervisor den 14. jan. 2024
Dear Thomas,Thank you for reviewng your stay.

10/10 – Utmerket

W Clarke

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Courteous efficient staff. Super breakfast.

10/10 – Utmerket

Kimberly

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice one night stay
We arrived a little early so we waited about 10 minutes. The housekeeper was still in our room when we arrived. The room was clean, no problems there. The fridge worked (freezer section too) but the coffee maker was in the bathroom. Didn't really care for that. Was able to get bedding for the sofa bed and had plenty of towels. The shower worked well and was pretty spacious. Was disappointed with breakfast as the term "hot deluxe breakfast" was used, amd it was continental at best. They have a waffle maker, but nothing else besides cereal, oatmeal, nutrigrain bars, and fruit.
Bodde her 1 natt i desember 2023
Svar fra Talaya Petteway ~ Front Desk Supervisor den 14. jan. 2024
Dear Kimberly,Thank you for the positive review.

6/10 – Grei

Joanne

Reiste med familie
Likte: Personale og service
Our last morning when i went to the bathroom and turned on the light...guess what ran under the sink..the only one i saw on our 4 night stay...the bathroom was the worse as the outlets didnt even work..so no night light in there. On a good note..it had a sofa and not just a chair. Staff was very nice and a good breakfast.
Bodde her 4 netter i desember 2023
Svar fra Talaya Petteway ~ Front Desk Supervisor den 3. jan. 2024
Dear Joanna,Thank you for reviewing your stay.

2/10 – Forferdelig

Allen

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Svar fra Talaya Petteway ~ Front Desk Supervisor den 3. jan. 2024
Dear Allen,Thank you for reviewing your stay.

10/10 – Utmerket

QINGCHUAN og Wilmington

Likte: Renhold og fasiliteter
Bodde her 1 natt i desember 2023
Svar fra Talaya Petteway ~ Front Desk Supervisor den 3. jan. 2024
Dear Qingchuan,Thank you for the positive review.

10/10 – Utmerket

Cheryl

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i desember 2023
Svar fra Talaya Petteway ~ Front Desk Supervisor den 3. jan. 2024
Dear Cheryl,Thank you for the positive review.

10/10 – Utmerket

Amy

Bodde her 9 netter i desember 2023
Svar fra Talaya Petteway ~ Front Desk Supervisor den 14. jan. 2024
Dear Amy,Thank you for the positive review.

6/10 – Grei

RHONDA L

Reiste med familie
Likte: Renhold og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Talaya Petteway ~ Front Desk Supervisor den 3. jan. 2024
Dear Rhonda L,Thank you for reviewing your stay.

4/10 – Dårlig

Linda and Glenn

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
We found 2 dead roaches as soon as we entered the room. Then the next morning, my husband found a small live one in the bathroom. The next day my husband saw another live one in our room. It’s a nice hotel with a friendly staff, but that issue should have been solved way before now because of prior complaints. We’ll stay somewhere else even though that hotel is convenient to my mom who lives nearby.
Bodde her 2 netter i desember 2023
Svar fra Talaya Petteway ~ Front Desk Supervisor den 3. jan. 2024
Dear Linda and Glenn,Thank you for reviewing your stay. I apologize for the issues your experienced. I will be sharing your review with our maintenance and housekeeping staff to ensure future guests have a more enjoyable stay.

10/10 – Utmerket

India

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay and great value!
The location was great in proximity to New Bern and all the shopping and restaurant venues. The actual location itself doesn’t have a great view and is surrounded by construction right now but that did not deter us. The neighborhood felt safe. The hotel itself was well kept and inviting. Our room was two queen beds with a clinch bed and was spacious enough. The breakfast was good with many hot and cold options. The staff was kind and very accommodating. It was also a good value when comparing to other properties. If I had any suggestions it would be to offer some type of padding for the couch bed mattress as that was a little rough.
Bodde her 2 netter i desember 2023
Svar fra Talaya Petteway ~ Front Desk Supervisor den 3. jan. 2024
Dear India,Thank you for the positive review. I am glad you enjoyed your time spend at our property.