Hoteller i New Baltimore

«I booked my room on Expedia. When I arrived the hotel staff said my room wasn’t paid for. I showed them my confirmation number and my banking info to prove that it was. The staff at the front desk said there was nothing they could do and we’re not allowed to check me in because it wasn’t paid at their end. My daughter and myself had to wait in the lobby for almost an hour and a half. I had to contact Expedia and they called the hotel to resolve the issue . The hotel manager initially wanted me ...

«Our flight was 4 hours so we checked at 4am only to be lectured by reception on their policy of reservation cancelation after 3am. However got a room and everyone in the morning were great.»

«Breakfast- raisin choc chip only options didnt have varionof seed or nuts»

«Room spotless! Staff very friendly. :»

«Great hotel. »

«The hotel and room was clean and comfortable. The staff was very friendly, knowledgeable and willing to help all guests. A variety of food was available for breakfast. I will definitely recommed this hotel to my friends and family.»

«Pet friendly and nicest staff ever!»

«Clean and great location. Enjoyed the onsite restaurants and bars. »

«Needs some updates »

«The tv is not working all that service is bad»

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«Everything was great from check-in to checkout. The hours are great especially for the pool, which is open until 11pm. There was a great selection in the included breakfast and friendly staff all around. I will definitely stay here again. »

«From the moment I entered the building there was nothing but excellence every step was excellent no complaints at all very clean very friendly very professional very nice place to stay would highly recommend this»

«Great place »

«Waited 30mins for someone to even get to the front desk guest was getting very aggravated Check in took almost two hours room was not ready still needed to be cleaned both days I went down for breakfast most items ran out trash was full counters was not clean »

«We returned to this hotel after it had be renovated. We were there during the reno before. The front desk staff were super friendly and were very welcoming. I had to ask one of the cleaning staff for an extra towel and she was very kind and helpful. This hotel is at the end of the shopping area right across the street from the Sam’s! The pool looked very nice even though we didn’t use it. The breakfast was great. Lots of selection and the area was very clean. We would definitely book ...

«A friendly staff and clean facility.»

«I had spiders and ants in my room. What the heck? There were hole in the bathroom wall. The bathroom door wouldn’t stay open. They did not come and service my room from Mon tell I departed on Friday. I sent a video to the hotel of the terrible conditions no one responded. »