Hoteller i New Baden

«Extremely run down and poorly maintained; bathroom fixtures were antiquated and bath tub stopper didn’t work. A/c was not on and took 30” to cool down to a bearable temp. Never will I book a super8 again»

«Fast check-in, a bowl of free chili when we arrived, nice, clean rooms with comfy beds. Would love to stay again. »

«The desk staff were not very courteous and very unprofessional. The breakfast was not very good. The person at the desk was not helpful when asking questions about extra napkins and we were told the refrigerator was broken. The creamer for the coffee which needed refrigeration was left out at all times.»

«Just a quick overnight stay but I have to say the breakfast area staff are amazing! Each one warmly greeted me, asked if I found everything I needed, and were on top of filling food and taking away empty plates.»

«Cleanliness and pool was very well maintained»

«It was very nice and clean and quiet. However, none of the ice machines worked. It would have been nice if the staff would have let me know when I checked in so that I didn't have to check each floor to find out for myself. The breakfast was a little sad too. It might have been better advertised as continental and then be happily surprised.»

«Room was very clean but mold in shower. Pillows very flat in room. Pool cold and dirty. Staff was very professional and helpful.»

«The rooms are very nice and BIG for the price. I will keep this one in mind for any travels in the area»

«The room was clean, amenities were good, staff were friendly and accommodating, and the customer service was excellent. I would definitely stay in the future when I have an event in the area.»

«Staff were very friendly. The only begi»

«We were so disappointed 😔 I will never recommend. We felt unsafe and uneasy because of how dirty the hall and room was.»

«The rooms where clean but could use some updating and staff were friendly and helpful during our one night stay. We had no issues with the parking. The breakfast was a bit sparce when I went down around 8am but maybe they were in between filling up things. They had plenty of tea and coffee which was the important thing for me. Overall, it was a nice stay at this hotel.»

«Clean room»

«Staff takes up the food right at the time they quit serving, even while customers are still eating. Bar staff makes your drink a double instead of letting you get your last two drinks if you get them just before their closing time. Then didn’t think any of that was right.»

«Donna at the front desk was awesome!! She was very friendly and helped all of our baseball team get a late checkout since our game time was late . She needs a raise!»

«Sheets and floor were dirty. A used soap bar was left in the shower»

«My nonsmoking room was clean, but it smelled like smoke. Same for the hallways and elevator. In addition, the deadbolt lock on my door was broken. Carpet in room was worn, as well as scratches on the bathroom door. Check in/check out was easy. I will not be staying here again…»

«Viveck is very helpful. His staff does a good job.»

«Lady at the desk was pleasant. Room was clean and pleasant.»