Hoteller i New Baden

«Room was OK. »

«Fast check-in, a bowl of free chili when we arrived, nice, clean rooms with comfy beds. Would love to stay again. »

«The beds were very soft, squeaky and springs in mattress caused bruising on my back. The place smelled almost like a chemical. The rooms were clean though, and the place was nice. They did have to escort a man from the facility that was either living there or who knows but he was gross and making people sick with him gagging at the breakfast table and always drinking out of a bottle of booze »

«Do not book this hotel until they are finished with construction!»

«Good»

«I did not try any of these amenities.»

«Rooms are dirty tovels pillow all dirty but staff is helpful room big but dirty»

«Microwave was extremely dirty everything in the room had dust shower curtain was dirty fridge had tape holding the shelves up in it toilet took forever to flush bathroom amenities where used and some didn't have lids on them like the shower soap but the dust was the main thing it looked like the room had been vacant for months unfortunately I couldn't get my refund back or I would have left in a heartbeat»

«Staff admitted to a broken elevator and expected me as a 72 year-old man to lug a 45+ pound suitcase to the king room we reserved. They offered a two queen bed room on the first floor which I considered a downgrade but they considered an upgrade. Really? We registered our dissatisfaction and said we'd check out early the next morning and not stay the remaining 3 nights. When checking out I asked how to get a refund for the remaining unused nights and the hotel said to get with Expedia. We did, ...

«Everything was great for the price. Staff was very helpful and nice.»

«Staff was friendly and helpful. The buffet breakfast was lacking this time during our stay. There wasn’t any yogurt, very little fruit, only apples on the one day. Milk for my coffee came from a large jug and not little milkers which was inconvenient. The toilet in our room did not flush very well and the mirror in the washroom had a big chip where someone could cut themselves.»

«Breakfast normally has one of the best offerings of a hotel breakfast, but this trip the hot breakfast had mostly empty bowls showing signs of lack of attention by staff. After fresh food was delivered, it looked like a pack of wild animals attacking prey. Would atay again but have back up breakfast plans»

«The place was clean and well maintained. However, we were surprised by the additional pet fee. That should have been indicated before we made the reservation.»

«Decent for the price »

«Bed bugs »

«It is a good place to stay, several places to eat and drink in walking distance.»