Hoteller i New Albany

«I was denied a receipt at check out. Housekeeping every other day, usuall required another visit to the front desk daily to get towels, washcloths, coffee, etc. New computer system was creating a lot of problems for staff.»

«Again, had to ask for toilet paper and the room cleaned»

«Breakfast was not as good as it was in past stays. All around it is truly a lovely place to stay.»

«This is a fantastic property located on mansion row. The Inn Keeper, Miami was great, providing a delicious breakfast and history lesson about the mansion as well as a few ghost stories. Very comfortable accommodation. We will definitely return if we are in the area in the future.»

«Great room and experience.»

«Clean room. Good breakfast»

«Breakfast was a wow factor! Hot, fresh pancakes were made to order, sausages and omelets were hot and fresh, freshly squeezed orange juice, freshly brewed coffee, etc.. The staff was friendly with cheery smiles and courteous! Regards,»

«Handicap parking NOT IN FRONT of the building. Diamond has all the spots 👎»

«When we walked in the front door, the entry and lobby smelled so good - EVERY day. Our room and bathroom were very clean. AC was wonderful. Room was spacious. The bed and pillows are very comfortable. Christina at the front desk was always warm, friendly, cheerful and helpful- no matter the time of day. She is a HUGE plus to this location. Breakfast was exceptional for a "hotel breakfast." Suggestion: More lights are needed on the side of the room above the fridge/TV/dresser area. Too dark on ...

«breakfast was fresh and good.»

«This place is new and clean. The suites are lovely and nicely stocked. However, I was woke by lots of noise in the room above me. No one answered the phone at the front desk, so I couldn't even ask to have the noise addressed. Doesn't seem like the staff is paying attention. Also the breakfast food was sitting in grease. Seems like for such a nice Hilton hotel brand, that you all could do better.»

«The room was clean, the beds were comfortable, the bathroom was clean. The hotel was conveniently located.»

«This is in a great location with lots of surrounding stores, restaurants, etc. The pool is small but comfortable. The outdoor space was amazing and the staff super helpful!»

«Great breakfast and good variety. Room was great.»

«The first hotel I stayed at with my family was very clean and tidy, with excellent bedding that provided comfortable sleep throughout the night. The staff were also warm and attentive.»

«Very clean, great location for shopping. Friendly staff, ok BF , nice large rooms , comfy bed.»

«Clean»