Hoteller i New Albany

«Lovely property and excellent breakfast»

«Clean rooms! Very nice breakfast!»

«The room was clean the beds were comfortable, the indoor pool is heated, the staff were friendly and helpful. I rented the ro for my daughter escaping a domestic situation and they kept her name private in case he called looking for her. It’s in a great location in downtown New Albany right across the river from Louisville. I highly recommend, will stay here again.»

«I was denied a receipt at check out. Housekeeping every other day, usuall required another visit to the front desk daily to get towels, washcloths, coffee, etc. New computer system was creating a lot of problems for staff.»

«I love holiday inns. By far the best from the other competitors. Clean and comfy!»

«We stayed two days at this hotel. Breakfast both days was well organized, at least as good or better as other similar hotels and the area for eating was much cleaner than other hotels. The bedding was comfortable and the room darkening curtains helped us sleep on the schedule we preferred. I used the coin operated washer and dryer to get some laundry done and that was extremely helpful and convenient. The service desk had quarters in exchange for dollars. This hotel has close proximity to ...

«I booked this through Expedia but then was also charged TWICE by the hotel for one night. The person who checked me in was confused and he charged me once and I asked him to reverse it. He claimed he did but the next morning I showed two charges for the stay (again I had already paid Expedia). The hotel is now looking into the matter. Also I was surprised to find that although Expedia charged me $40 more than the hotel would have charged me if I booked directly. I had assumed incorrectly that ...

«The room was kept very clean by staff. Replacing towels and taking trash out every day! Breakfast was very good! Lived the variety of choices each day»

«We checked in late after driving 450 miles. Quiet location. Well maintained. Friendly staff. Great experience all around.»

«We enjoyed our overnight stay at this hotel. The staff was courteous. Shout out to Nick at the front desk who was professional, friendly and greeted us as we left for the evening and returned to the hotel. The room was clean and the bed was very comfortable. The pillows were also very nice and not too thick like most hotel pillows. The location was excellent for access to Louisville via the new bridge or to Jeffersonville via I-265 or Highway 62. We didn’t eat at the restaurant, but the menu ...

«Always stay at this location when visiting family. Staff is nice rooms are clean. Don't use the pool but the bar is a nice touch to get us out of the room for a while at night.»

«There was no one at the desk when we were trying to check in. There was a line waiting and I called the number shown at the service desk and it just rang back at the desk. I finally called again and the clerk came in from outside. He never apologized for not being there and acted like we were an inconvenience. He was also speaking so softly that he had to keep repeating himself. I have stayed here in the past and never had a problem. I hope the guy was just having an off day.»

«A very positive, welcoming staff. There was a pool table, Jenga and Connect Four for the child and adults available for use. The gym looked clean and the pool was inviting.»

«I forgot my earrings on the bathroom counter. Immediately noticed after checkout. Went straight back to get them but they had already been stolen!!! The maid hadn’t even cleaned the room. Just gone in and had the door open»

«I’m now fully committed to staying only at Home2 Suites by Hilton because of this property! Entire property was super well-thought out, modern, very clean, and well maintained! Room has a very useful floorpan for working remotely from rhe room with family/children and it even has a full kitchen with a garbage disposal and dishwasher. Outdoor pool was amazing for my kiddos to enjoy! They thought they were going to be bored as I had to work that afternoon, only to find the pool and breakfast were ...

«Great experience. Room was clean, beds comfortable, and nice breakfast. Staff was very friendly. Would definitely stay there again!»

«Clean, spacious, and updated room.»

«It was clean and confy bed»

«Pleasantly surprised. One of the nicest hotels I’ve stayed in. Reasonable price. Wonderful breakfast.»