Hoteller i New Albany

«This is a fantastic property located on mansion row. The Inn Keeper, Miami was great, providing a delicious breakfast and history lesson about the mansion as well as a few ghost stories. Very comfortable accommodation. We will definitely return if we are in the area in the future.»

«Again, had to ask for toilet paper and the room cleaned»

«Breakfast was not as good as it was in past stays. All around it is truly a lovely place to stay.»

«I was denied a receipt at check out. Housekeeping every other day, usuall required another visit to the front desk daily to get towels, washcloths, coffee, etc. New computer system was creating a lot of problems for staff.»

«Clean room. Good breakfast»

«Breakfast was a wow factor! Hot, fresh pancakes were made to order, sausages and omelets were hot and fresh, freshly squeezed orange juice, freshly brewed coffee, etc.. The staff was friendly with cheery smiles and courteous! Regards,»

«When we walked in the front door, the entry and lobby smelled so good - EVERY day. Our room and bathroom were very clean. AC was wonderful. Room was spacious. The bed and pillows are very comfortable. Christina at the front desk was always warm, friendly, cheerful and helpful- no matter the time of day. She is a HUGE plus to this location. Breakfast was exceptional for a "hotel breakfast." Suggestion: More lights are needed on the side of the room above the fridge/TV/dresser area. Too dark on ...

«Great room and experience.»

«Handicap parking NOT IN FRONT of the building. Diamond has all the spots 👎»

«breakfast was fresh and good.»

«This is in a great location with lots of surrounding stores, restaurants, etc. The pool is small but comfortable. The outdoor space was amazing and the staff super helpful!»

«This place is new and clean. The suites are lovely and nicely stocked. However, I was woke by lots of noise in the room above me. No one answered the phone at the front desk, so I couldn't even ask to have the noise addressed. Doesn't seem like the staff is paying attention. Also the breakfast food was sitting in grease. Seems like for such a nice Hilton hotel brand, that you all could do better.»

«Love it»

«The property is in a great location but very run down! There was only one person at the bar and only one waitress, which we could never get the attention of on the casino floor»

«Clean room, pleasant staff, pet friendly»

«Clean room, great location with friendly staff.»

«Hampton Inns are almost always clean, solid breakfast and great staff for the price...this one was even a little better.»

«The mattress needed replacing . Felt like sinking into a hole. Neighbors were up to 2:30 going in and out with a kid that had zero indoor voice. Motorcycle group also staying there reving motors. Not our best stay there. Usually good place...these were not really the hotels fault but I would think the office would hear them or see it on their security monitor that is right at the desk.»

«Everything»