Hoteller i New Albany

«I was denied a receipt at check out. Housekeeping every other day, usuall required another visit to the front desk daily to get towels, washcloths, coffee, etc. New computer system was creating a lot of problems for staff.»

«Again, had to ask for toilet paper and the room cleaned»

«Plenty of parking. Tasty breakfast. Friendly staff. Very nice room, with A/C that worked well. Very pleased with my stay at the Hampton Inn.»

«This is a fantastic property located on mansion row. The Inn Keeper, Miami was great, providing a delicious breakfast and history lesson about the mansion as well as a few ghost stories. Very comfortable accommodation. We will definitely return if we are in the area in the future.»

«Very clean hotel.»

«Clean room. Good breakfast»

«Breakfast was a wow factor! Hot, fresh pancakes were made to order, sausages and omelets were hot and fresh, freshly squeezed orange juice, freshly brewed coffee, etc.. The staff was friendly with cheery smiles and courteous! Regards,»

«Handicap parking NOT IN FRONT of the building. Diamond has all the spots 👎»

«When we walked in the front door, the entry and lobby smelled so good - EVERY day. Our room and bathroom were very clean. AC was wonderful. Room was spacious. The bed and pillows are very comfortable. Christina at the front desk was always warm, friendly, cheerful and helpful- no matter the time of day. She is a HUGE plus to this location. Breakfast was exceptional for a "hotel breakfast." Suggestion: More lights are needed on the side of the room above the fridge/TV/dresser area. Too dark on ...

«breakfast was fresh and good.»

«Here is what makes this hotel unique is the the cleanliness of the room. Exceptional! It meets my standards. The staff is very polite, respectful with great customer service. They are prompt in attending to needs. This hotel serves hot meals for breakfast and dinner. I did not use the Hot tub. I would highly recommend this hotel to everyone. Excellent stay!!»

«This place is new and clean. The suites are lovely and nicely stocked. However, I was woke by lots of noise in the room above me. No one answered the phone at the front desk, so I couldn't even ask to have the noise addressed. Doesn't seem like the staff is paying attention. Also the breakfast food was sitting in grease. Seems like for such a nice Hilton hotel brand, that you all could do better.»

«Everything was great»

«The hotel itself was great; it was very clean, and there was always an attendant at the front desk if you had any questions. The only issue I had was that room service never came to replace used towels or tidy up the room. Also, the shower has a gap that allows water to flow onto the floor, creating a slipping hazard.»

«Will stay again»

«The first hotel I stayed at with my family was very clean and tidy, with excellent bedding that provided comfortable sleep throughout the night. The staff were also warm and attentive.»

«Very clean, great location for shopping. Friendly staff, ok BF , nice large rooms , comfy bed.»

«A amazing facility»