Hoteller i New Albany

«This is a fantastic property located on mansion row. The Inn Keeper, Miami was great, providing a delicious breakfast and history lesson about the mansion as well as a few ghost stories. Very comfortable accommodation. We will definitely return if we are in the area in the future.»

«Breakfast was great, saved a bunch of money that way.»

«Again, had to ask for toilet paper and the room cleaned»

«I was denied a receipt at check out. Housekeeping every other day, usuall required another visit to the front desk daily to get towels, washcloths, coffee, etc. New computer system was creating a lot of problems for staff.»

«Breakfast was a wow factor! Hot, fresh pancakes were made to order, sausages and omelets were hot and fresh, freshly squeezed orange juice, freshly brewed coffee, etc.. The staff was friendly with cheery smiles and courteous! Regards,»

«Great place to stay, clean modern and good peel all around… Staff was friendly and helpful. Would stay again in a heartbeat.»

«Handicap parking NOT IN FRONT of the building. Diamond has all the spots 👎»

«A very positive, welcoming staff. There was a pool table, Jenga and Connect Four for the child and adults available for use. The gym looked clean and the pool was inviting.»

«Nice stay»

«Lots of guests Saturday thru Sunday morning but lots of garbage piled up today at the entrance was slow to clean the entrance area. Lots of people camped outside the entrance smoking cigarettes, very low class looking. Also their only microwave available to the public in the lobby was broke and they provided no other replacement except a sloppy handwritten sign over it saying not working. Surely this hotel has another microwave somewhere they can find to help guests. All rooms do not even have ...

«Rooms were clean with comfy bed. Spacious reception and breakfast area. Overall good hotel to stay»

«The room was clean, the beds were comfortable, the bathroom was clean. The hotel was conveniently located.»

«Great stay for a quick trip»

«Delicious breakfast but walnuts ran out. Bed was a little too soft.»

«The property was clean but my bed linen was dirty. I believe it was just a stain that didn’t come out in the laundry but I think they should get rid of those. They did changed it though. I stayed several days and I don’t believe they changed the linen everyday nor did they clean the bathroom. So the hotel and room was nice but the cleaning crew needs to do a better job.»

«This place is new and clean. The suites are lovely and nicely stocked. However, I was woke by lots of noise in the room above me. No one answered the phone at the front desk, so I couldn't even ask to have the noise addressed. Doesn't seem like the staff is paying attention. Also the breakfast food was sitting in grease. Seems like for such a nice Hilton hotel brand, that you all could do better.»

«Clean room, pleasant staff, pet friendly»

«Good»

«Very nice hotel, staff was pleasant. However, when asked for extra pillow was advised that only maintenance had access. I think the front desk clerk was the only person on duty. Which I Found that kind of strange that there was no one else available since the hotel was very busy.»

«Very nice and helpful staff. Family friendly and breakfast had many choices. Thx»