Hoteller i Neues Schloss

«Clean»

«Very friendly check in, room clean, gentleman at breakfast was very helpful and kind and wanted to make sure everything was perfect.»

«The rooms and lobby were clean and relatively well-maintained. We didn't have the opportunity to use the pool or gym, but we enjoyed the breakfast each morning and the staff did a nice job keeping everything clean and stocked. The hotel was a very short drive from the main road, which has plenty of of restaurants and retail areas. I would stay here again the next time I'm in the area.»

«The cheese for my eggs this morning had some mold on it. Also, I was disappointed that the hotel did not have a regular dining menu.»

«Breakfast and clean room»

«Room was spotless and fully stocked with towels and toiletries. In Room coffee service was nice. 24 hr hot beverages in the lobby and a very nice complimentary breakfast with a variety of offerings and upscale seating area. All Staff were friendly and helpful.»

«Room was clean, bright, well appointed. Bed was nice and firm. Lavazza coffee was a morning welcome for the trip home. Problem was the phantom flushing toilet that “flushed” every 15 minutes. This was quite unsettling/disruptive.»

«Clean room. Easy parking. Friendly staff. Breakfast was so-so.... Good stay»

«.»

«Na»

«.»

«I was quite impressed with the hotel. It seems newly renovated, clean, and friendly! Great location and the breakfast was great! Especially the coffee!»

«Close to Virginia tech university»

«We loved our room. Just needed to stay 1 night to move our daughter out of her dorm...very pleasantly surprised at how big our room was. 2 queen beds & plenty of room to move about. Room was very clean, nice amenities & courteous staff.»

«Yes»

«The staff is phenomenal. They definitely put customer service ahead of everything else. The property is very clean and well maintained. The room we stayed in was updated and very well appointed. Everything worked as we expected. Plenty of fast food places close by, and more if you don’t mind driving to the other side of Troutville. There is a DG close by, and a Walmart across town (close). We ate at the Cracker Barrel near the hotel and it was very good. Please note: if you are ...

«The staff attending to the breakfast was frequently unable to be found and when asking the woman working the front desk to help with pancakes, she was annoyed an unpleasant. She also had no issue once it was fixed of making herself a large plate of them and sitting at the front desk eating her breakfast...after only arriving shortly before that for her shift to start. The hotel was clean otherwise and the room was what we expected.»