Utsikt fra overnattingsstedet

Anmeldelser av Helena Park - Ultra All inclusive

5 out of 5
Helena Park - Ultra All inclusive
Sunny Beach, Sunny Beach

Anmeldelser

9,4

Suverent

Rangering på 10 − Utmerket. 31 av totalt 43 anmeldelser." "
Rangering på 8 − Bra. 10 av totalt 43 anmeldelser." "
Rangering på 6 − Grei. 1 av totalt 43 anmeldelser." "
Rangering på 4 − Dårlig. 1 av totalt 43 anmeldelser." "
Rangering på 2 − Forferdelig. 0 av totalt 43 anmeldelser." "

9,4/10

Renhold

9,4/10

Personale og service

6,0/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

9,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Sjur og Bergen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott anlegg på Sunny Beach med RO!
Hadde flott opphold på Helena Park. Rent flott stort anlegg med parkomåde rundt som gav ekstra ro om man ville ha det. Egen barneklubb og basseng område. God mat, Hyggelig betjening. Ville reist dit igjen
Svar fra Helena Resort Team den 1. nov. 2018
Kjære gjest, Tusen takk for din anmeldelse! Vi er glade for at du likte oppholdet hos oss og håper å se deg i fremtiden. Beste ønsker, Helena Resort Team

8/10 – Bra

Michal

Reiste med en gruppe
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i august 2023

10/10 – Utmerket

Petra

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i juli 2023

10/10 – Utmerket

Daniela

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent!
Bodde her 6 netter i september 2022

10/10 – Utmerket

Daniela

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent!
Bodde her 3 netter i september 2022

10/10 – Utmerket

Anthony

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i september 2022

10/10 – Utmerket

Raluca

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 6 netter i juli 2022

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Coming up Roses
This is an amazing hotel with GREAT Chefs and Staff. Everyone was so friendly. The all inclusive was nothing short of 5 star. I’d recommend this hotel to anyone staying in Sunny Beach.
Bodde her 3 netter i juli 2021

10/10 – Utmerket

Iliuta Catalin

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice personal and the room Is according 5 starts standard.
Bodde her 2 netter i juni 2021

10/10 – Utmerket

Enache

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juni 2021

4/10 – Dårlig

Verifisert reisende

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
If the Royal Palace Helena Park Hotel was an all inclusive cruise ship, it would be known as the Titanic not because of the level of service but the experience... -not issued wrist bands upon arrival and were refused drinks and when the bartender called the front desk they were told we weren’t untitled to drinks. Had to go back to front desk to get wrist bands -took numerous trips to the front desk to have the minibar switched over to the all inclusive package -air conditioning was shut down for the season so the room was 28 degrees -staff that just didn’t seem to know what they were doing, was very confused about what is included in the all inclusive package, the bar staff doesn’t know when the restaurant opens etc... They tout themselves as an ultra all inclusive, but they are far from it. This is suppose to be a 5-star resort, but in reality it’s more like a 3-star. Maybe we just got unlucky, but would not recommend this place to friends and would not stay there again.
Bodde her 2 netter i september 2019

10/10 – Utmerket

Verifisert reisende

Bodde her 6 netter i august 2019

6/10 – Grei

Zahra

Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
For families with kids not for couples or solo
For families and kids resort, including the “ ultra all paid for” system and kids entertainment. No direct access to beach or even view of beach. A bit disappointing when it comes to room comfort ( ie Pillows, no robs, no slippers, laundry..etc). Not a 5 star hotel or setup.
Bodde her 1 natt i august 2019

8/10 – Bra

Claudine

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juli 2019

8/10 – Bra

Verifisert reisende

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Renhold
Keep the spirit
I stayed here last summer. This year seems that maintenance and cleaning staff are also on holiday. Still nice place, friendly atmosphere.
Bodde her 2 netter i mai 2019

8/10 – Bra

yoram

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
הכל כלול לזוגות
חדרים גדולים ויפים . הכל כלול כולל המיני בר (לא כולל ריפיל) האוכל מגוון אך לא תמיד טעים. המיקום של המלון בסוף הטיילת . יש חוף פרטי כולל כסאות נוח ושימשיות חופשי. הצוות אדיב מאוד. ארוחות כמעט בכל שעה.
Bodde her 5 netter i september 2018
Svar fra Helena Resort Team den 1. nov. 2018
יורם היקר, תודה רבה על הסקירה שלך ועל כל המחמאות, זה באמת חשוב לנו לדעת, כי האורחים שלנו מרוצים מהשהייה שלהם. אנו מזמינים אותך שוב! כל טוב, צוות הנופש הלנה

10/10 – Utmerket

constantin eugen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Helena Park Sunny Beach
comfortable hotel with nice outdoor and indoor pools, gym, welness center, sauna, several restaurants with variety of food. hotel is clean, has friendly staff. I loved the pool located in a nice yard, with the pool bar and a restaurant nearby. hotel is located in norther part of Sunny Beach in a quiet area. sunbeds near the thsea are also available by courtesy of the hotel.
Bodde her 3 netter i september 2018
Svar fra Helena Resort Team den 1. nov. 2018
Dear constantin , Thank you very much for your review and all the compliments. It is really important for us to know, that our guests are satisfied with their stay. We sincerely invite you again! Best Regards, Helena Resort Team

8/10 – Bra

Martin og South Wales

Big enough for most, but small enough to carr
A lovely hotel, that's big enough to have everything you need, but small enough to care. All the staff were very friendly and helpful. The restaurant staff went out of there way to make our anniversary extra special. Some of our family are booked to go again in June.
Bodde her 14 netter i august 2018
Svar fra Helena Resort Team den 1. nov. 2018
Dear Martin, Thank you very much for your review and all the compliments, it is really important for us to know, that our guests are satisfied with their stay. We sincerely invite you again! Best Regards, Helena Resort Team

10/10 – Utmerket

Lucyna

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Polecam
Hotel bardzo dobry. Rozważamy ponowny wyjazd tam lub do Helena Sands (na zdjęciu). Wino szczególnie czerwone nie było najlepszej jakości.Ale całość OK.
Bodde her 7 netter i august 2018
Svar fra Helena Resort Team den 1. nov. 2018
Droga Lucyno, Dziękuję bardzo za Twoją recenzję! Cieszymy się, że cieszył się Pan pobytem u nas i mamy nadzieję, że zobaczymy się w przyszłości. Wszystkiego najlepszego, Zespół Helena Resort

10/10 – Utmerket

Dominik

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i august 2018

10/10 – Utmerket

Antoaneta

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The best 5* hotel in Sunny Beach
Wonderful hotel, good food, amazing staff!
Bodde her 6 netter i juli 2018
Svar fra Helena Resort Team den 1. nov. 2018
Dear Antoaneta, Thank you very much for your review! We are happy that you enjoyed your stay with us and hope to see you in the future. All the best, Helena Resort Team

8/10 – Bra

R og Limburg

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Leuk hotel vlak bij het strand gelegen
Prima hotel vlak bij het strand leuke boulevard met veel winkeltjes
Bodde her 7 netter i juli 2018
Svar fra Helena Resort Team den 3. nov. 2018
Beste gast, Heel erg bedankt voor uw beoordeling! We zijn blij dat je van je verblijf genoten hebt en hopen je in de toekomst te zien. Al het beste, Helena Resort Team

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 6 netter i juli 2018
Svar fra Helena Resort Team den 1. nov. 2018
Dear Guest, Thank you very much for your high evaluation. We look forward to having you back as a guest again soon and we stand at your disposal for any inquiry. Best Regards, Helena Resort Team

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Super miejsce, czysta plaża, hotel zadbany, darmowe leżaki. Spędziłam tylko kilka dni i szczerze polecam. iIdealne na krótki wypoczynek.
Bodde her 2 netter i juni 2018
Svar fra Helena Resort Team den 1. nov. 2018
Drogi Gościu, Dziękuję bardzo za Twoją recenzję! Cieszymy się, że cieszył się Pan pobytem u nas i mamy nadzieję, że zobaczymy się w przyszłości. Wszystkiego najlepszego, Zespół Helena Resort

10/10 – Utmerket

Enache

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2018

8/10 – Bra

Carl og London

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
It is a great hotel, it is out of the way of the strip which is great for a relaxing holiday and it is not noisy at all during the day.
Bodde her 3 netter i mai 2018
Svar fra Helena Resort Team den 1. nov. 2018
Dear Carl, Thank you very much for your review! We are happy that you enjoyed your stay with us and hope to see you in the future. All the best, Helena Resort Team

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mai 2018

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Conforme à la description
Parfait.
Bodde her 2 netter i august 2017
Svar fra Helena Resort Team den 1. nov. 2018
Dear Guest, Thank you very much for your review! We are happy that you enjoyed your stay with us and hope to see you in the future. All the best, Helena Resort Team

10/10 – Utmerket

Mattias

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great hotel with great service. Good quality of the all inclusive buffets, with a lot of options. Very nice garden. Very close to the beach. The all inclusive wine is terrible. I wouldn't even call the red one wine.
Svar fra Helena Resort Team den 1. nov. 2018
Dear Guest, Thank you very much for your review! We are happy that you enjoyed your stay with us and hope to see you in the future. All the best, Helena Resort Team

10/10 – Utmerket

Timothy og Duncan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay.
It was great. The staff was all very friendly. They spoke very good English. Just a very nice relaxing atmosphere.
Svar fra Helena Resort Team den 1. nov. 2018
Dear Guest , Thank you very much for your review! We are happy that you enjoyed your stay with us. We always doing our best to make our guests happy and satisfied with their stay. Our Team sincerely invite you again ! Best Regards, Helena Resort Team

10/10 – Utmerket

Guy og Israel

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The hotel is amazing, beautiful garden, large rooms , very close to the beach. We had an Ultra all inclusive packege , that supposed to include everything , but for some reason the Sauna and Spa area except the indoor pool were for extra charge. The food in the hotel is good, but everyday it was almost the same. We get a room upgrade for free and can say that the service is awesome. Real 5 star hotel , I will visit Helena Resort again.
Svar fra Helena Resort Team den 1. nov. 2018
Dear Guest , Thank you very much for your review! We are happy that you enjoyed your stay with us. We always doing our best to make our guests happy and satisfied with their stay. We sincerely invite you again ! Best Regards, Helena Resort Team

10/10 – Utmerket

dean og Norwich

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
August 2015 holiday
Had a lovely stay, the staff were very friendly, plenty of food to choose from and very tasty I only had chips 1 lunchtime. Hotel was very clean and I would definitely go back.
Svar fra Helena Resort Team den 1. nov. 2018
Dear Guest , Thank you very much for your review! We are happy that you enjoyed your stay with us. We always doing our best to make our guests happy and satisfied with their stay. We sincerely invite you again ! Best Regards, Helena Resort Team

10/10 – Utmerket

biyanka og London

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Helena park
Everything was great. Very friendly hotel staff.great food.
Svar fra Helena Resort Team den 1. nov. 2018
Dear Guest , Thank you very much for your review! We are happy that you enjoyed your stay with us. We always doing our best to make our guests happy and satisfied with their stay. We sincerely invite you again ! Best Regards, Helena Resort Team

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice hotel
Nice hotel. The beds are not for 5 star hotel. The room simple
Svar fra Helena Resort Team den 1. nov. 2018
Dear Guest , Thank you very much for your review and all the compliments. It is really important for us to know, that our guests are satisfied with their stay. We sincerely invite you again! Best Regards, Helena Resort Team

10/10 – Utmerket

OPREA

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Svar fra Helena Resort Team den 1. nov. 2018
Dear Guest, Thank you very much for your high evaluation. We look forward to having you back as a guest again soon and we stand at your disposal for any inquiry. Best Regards, Helena Resort Team

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Svar fra Helena Resort Team den 1. nov. 2018
Dear Guest, Thank you very much for your high evaluation. We look forward to having you back as a guest again soon and we stand at your disposal for any inquiry. Best Regards, Helena Resort Team

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Svar fra Helena Resort Team den 1. nov. 2018
Dear Guest, Thank you very much for your high evaluation. We look forward to having you back as a guest again soon and we stand at your disposal for any inquiry. Best Regards, Helena Resort Team

10/10 – Utmerket

Alla og Latvia

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great location, Fantastic service
Cleanliness of room/hotel - excellent Quality of service - excellent Hotel amenities - excellent Hotel location - excellent
Svar fra Helena Resort Team den 1. nov. 2018
Dear Guest , Thank you very much for your review and all the compliments. It is really important for us to know, that our guests are satisfied with their stay. We sincerely invite you again! Best Regards, Helena Resort Team

8/10 – Bra

Thobias og falkenberg

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Fint hotell
Fint hotell men servicen kunde förbättras genom bättre engelskspråkig personal. Buffén var fin men kanske lite enkelriktad. Det hade varit gott om det funnits lite snacks att tillgå mellan målen.
Svar fra Helena Resort Team den 1. nov. 2018
Kära gäst, Tack så mycket för din recension! Vi är glada att du njöt av din vistelse hos oss och hoppas vi ses i framtiden. Med vänliga hälsningar, Helena Resort Team

10/10 – Utmerket

Анна og Солнечный берег

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Helena park
Отличный отель. Подходит для отдыха с ребенком! Отличная еда и очень удачное расположение.
Svar fra Helena Resort Team den 1. nov. 2018
Уважаем гость, Мы очень благодарны, что вы выбрали Helena Resort на время вашего отдыха в Болгарии и за то, чтобы поделились своими комментариями. Мы ценим Ваши приятные слова относительно нашего отеля и будем рады видеть Вас вновь в Helena Resort в будущем. С уважением, Команда Helena Resort

10/10 – Utmerket

ivan og bulgaria

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastic service
next year again
Svar fra Helena Resort Team den 1. nov. 2018
Dear Guest , Thank you very much for your review and all the compliments. It is really important for us to know, that our guests are satisfied with their stay. We sincerely invite you again! Best Regards, Helena Resort Team

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Very pleasant
What a great holiday, food is amazing, grounds are beautifully maintAined and sea is great_clear very good for children
Svar fra Helena Resort Team den 1. nov. 2018
Dear Guest , Thank you very much for your review and all the compliments. It is really important for us to know, that our guests are satisfied with their stay. We sincerely invite you again! Best Regards, Helena Resort Team

10/10 – Utmerket

petri salonen og hyvinkää

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
hyvä palvelu
erittäin hienopaikka
Svar fra Helena Resort Team den 1. nov. 2018
Arvoisa vieras, Kiitos paljon arvostelustasi! Olemme iloisia siitä, että nautitte lomastasi ja toivottavasti näemme sinut tulevaisuudessa. Kaikki parhaat, Helena Resort Team