Fasade – kveld/natt
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Anmeldelser av Cascadas Family Resort

4 out of 5
Cascadas Family Resort
149 Chaika St., Sunny Beach, Bourgas

Anmeldelser

7,8

Bra

Rangering på 10 − Utmerket. 13 av totalt 33 anmeldelser." "
Rangering på 8 − Bra. 12 av totalt 33 anmeldelser." "
Rangering på 6 − Grei. 2 av totalt 33 anmeldelser." "
Rangering på 4 − Dårlig. 3 av totalt 33 anmeldelser." "
Rangering på 2 − Forferdelig. 3 av totalt 33 anmeldelser." "

7,2/10

Renhold

6,8/10

Personale og service

9,0/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

Anmeldelser

8/10 – Bra

Tony

Reiste med familie
Likte: Romkomfort
Bodde her 4 netter i juli 2023
Svar fra Steve den 19. aug. 2023
Looking forward to welcome you again at Cascadas Family Resort!

8/10 – Bra

Noora

Bodde her 3 netter i juli 2023
Svar fra Steve den 19. aug. 2023
Looking forward to welcome you again at Cascadas Family Resort!

2/10 – Forferdelig

Alan

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Would definitely stay again
Bodde her 7 netter i juni 2023
Svar fra Reservation den 3. juli 2023
Thank you for your time to give us the feedback but why when you want to definitely stay again score us with 1?

8/10 – Bra

Alison

Reiste med familie
Likte: Romkomfort
Huge well maintained complex
Lovely big complex which was very well maintained The family apartment was nice and modern it wasn’t fantastically clean but ok There was no entertainment at all but we stayed from 5th /16th maybe it’s not in season but thought it would be Restaurant was nice but miserable waitress Security man also miserable Cleaners were pleasant and reception too Thought on checking in someone should take you to the block your in as it’s so big and confusing. But they just give you a map
Bodde her 11 netter i september 2021

8/10 – Bra

Maria

Reiste med familie
Likte ikke: Renhold
Bodde her 2 netter i august 2021

4/10 – Dårlig

Lode

Bodde her 2 netter i august 2021

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
The property absolutely amazing..only down fall was there 9 nights and not once where our bed sheets changed..and had to ask for a cleaner to bring clean towels..
Bodde her 1 natt i august 2021

10/10 – Utmerket

Verifisert reisende

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Alles sehr gut. Freundliches Personal. Unsere Kinder Waren sehr glücklich.
Bodde her 3 netter i august 2021

10/10 – Utmerket

Bryan

Bodde her 2 netter i juli 2021

6/10 – Grei

Verifisert reisende

Reiste med en gruppe
Likte: Romkomfort
Likte ikke: Renhold
overcrowded, poor service, poor location
staff does not speak Bulgarian or English. Rooms are not in a great condition. The hotel was also unable to provide us with the room we paid for
Bodde her 4 netter i juli 2021

8/10 – Bra

jaoued

Reiste med familie
Likte: Renhold og romkomfort
Appart hotel sympathique Bonne découverte +++
Bon sejour bonne découverte appartement bien équipée ++
Bodde her 1 natt i juli 2021

10/10 – Utmerket

Florianne

Reiste med familie
Likte: Renhold og romkomfort
Très bel hôtel où nous avons passé de super vacances en famille. Les piscines sont très belles et le bar piscine sympathique. De plus le resto de l hôtel est qualitatif et varié . Nous recommandons vivement ce lieu.
Bodde her 10 netter i juli 2021

8/10 – Bra

Tarik

Reiste med familie
Likte: Renhold og romkomfort
L’hôtel est superbe mais le personnel pas du tout réactif. Le cascadas reste tout de même un très bon choix pour une famille.
Bodde her 5 netter i august 2020

8/10 – Bra

Mounia

Reiste med familie
Likte: Renhold og romkomfort
Bodde her 5 netter i august 2020

8/10 – Bra

Verifisert reisende

Reiste med en gruppe
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Après une arrivée un peu laborieuse pour cause d inondation dans la salle de bain et personne pour venir réparer et nettoyer notre séjour fut tout de même très agréable. L hôtel est parfaitement entretenu ainsi que les équipements
Bodde her 7 netter i september 2019

10/10 – Utmerket

Jana

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 13 netter i august 2019

10/10 – Utmerket

Mirit

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
היה מושלם נהננו מאוד מקום קסום ומאוד יפה הבריכות והחדרים הכל היה ממש מושלם❤
Bodde her 7 netter i august 2019

10/10 – Utmerket

KERTTU

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Cascadas
Very beautiful and big resort. Big and clear pools. Very green area. Every morning in the pool was aerobics. The breakfast menu was poor. For children animations and playground area. Large and clean rooms.
Bodde her 5 netter i august 2019

10/10 – Utmerket

Anthony

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Perfect family holiday
Incredibly clean, 7 pools, next to Waterpark and 400m from the beach.
Bodde her 7 netter i august 2019

10/10 – Utmerket

Sándorné

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 6 netter i august 2019
Svar fra Cascadas Manager den 22. aug. 2019
Thank you!

4/10 – Dårlig

shlomo

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
No services, neglected and dirty rooms.
Don't get close ! be careful ! from outside it looks very nice and maintained but the rooms were neglected and miserable, the simplest beds, the mattresses dirty, we ordered 4 nights, they didn't even changed towels, they said the cleaners were busy and they did not have time, the apartment was dark, they changed 5 lamps 1 day after we ask them. We even ordered a suite for 4, we got one room with a double bed and a sofa with a 50 cm wide balcony, a joke not balcony, we were told to cancel reservation when you can't cancel in the last day. Hotels/Expedia not care from the conditions, the pictures lie. Good breakfast, beautiful pools but no service, D I R T Y, neglect, arguing with us about toilet paper. WI-FI is very weak, disconnect when passing room. Caution, do not order.
Bodde her 4 netter i juli 2019

10/10 – Utmerket

Johan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Familjeresa
Trots att personalen hade svårt att förstå och göra sig förstådda på engelska så försökte de och gjorde verkligen sitt bästa för att göra vistelsen så bra som möjligt för oss gäster. Det finns allt som man kan tänkas behöva på området. Barnen älskade variationen av pooler på området, det fanns ett gym och olika aktivitetspass man kunde gå på. Det tog cirka 10 minuter att gå ner till havet och strandpromenaden.
Bodde her 10 netter i juni 2019
Svar fra Cascadas Family Resort den 4. juli 2019
Thank you very much for the excelelent review!

10/10 – Utmerket

Daniel

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 6 netter i juni 2019
Svar fra Cascadas Family Resort den 4. juli 2019
Thank you very much !

6/10 – Grei

Verifisert reisende

Likte ikke: Personale og service
The complex is quite nice with a lot of swimming pools and activities. However the staff does not speak english and it is very difficult to communicate with them. The parking lot gate opens automatically based on your plate number but they failed to put my number in the system, even after I went and complained a few times. It only worked in the last 2 days of our stay. Some of the other guests are really rude and can make you feel unwelcomed . The complex is quite far from the beach
Bodde her 7 netter i august 2018

8/10 – Bra

Catalina

Likte: Overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Renhold og personale og service
Bodde her 7 netter i august 2018

2/10 – Forferdelig

Steve

Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Don't waste your time and money
Staff couldn't find our booking, fumbled around for ages keeping us waiting for the best part of an hour. Eventually given absolutely shoddy tiny room with only a sofa bed which was incredibly uncomfortable. Refused to replace toilet paper (???) and the breakfast was a single egg omelette each (literally just egg) - so much for "buffet breakfast". Entire site is still under construction and the builders were looking into our room watching us getting changed because there is no way to cover up most of the windows or balcony door window. Quite far away from the main action of sunny beach and the on site "spa" is like some creepy Saw film dungeon with exposed piping etc. I'm usually very forgiving and easy going when it comes to hotels but this place is a complete mess and you're better off elsewhere. Read the TripAdvisor reviews.

8/10 – Bra

Verifisert reisende

Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Renhold

2/10 – Forferdelig

Philip og London

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service og romkomfort
Beware: "STUDIO MEANS SOFA BED HERE"
This is a nice resort *ruined* by the uncomfortable room and shoddy service. I was assigned a room with only a sofa bed, despite that fact that this is not indicated on the listing for my booking, or in the "Things you should know section". When I enquired at reception whether I could have a room with a proper bed, I was told "Studio means sofa bed here, and you booked a studio", as well as being given a look of disdain. Actually, I booked a studio with a double or twin bed. The sofa bed was as uncomfortable as their reputation. It was the kind of sofa bed that has a panel that folds out, putting a join between the soft sofa and the harder bed panel exactly where your hips are. As I told them I would, I chose not to extend my stay beyond the two nights I originally booked and here is the promised review.

4/10 – Dårlig

Wael

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Baaaaaaassasad room and servics!
So bad I dont recommend at all! The room is about one sofa bed! Like a Rock! And the pillows and blankets are not clean! You cant call the reception! No phone to call them if you need anything you must go on your own to the reception! Bad service and the breakfast is the worst I have ever seen in my life I swear to God nothing worse than their breakfast ever!

8/10 – Bra

Ervin

Likte: Renhold og overnattingsstedets bygg og tilstand
Not bad as for appartaments, but very small rooms.
Not bad as for appartaments, but very small rooms.

10/10 – Utmerket

Dennis Moberg

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort

10/10 – Utmerket

Dennis Moberg

Likte: Personale og service og overnattingsstedets bygg og tilstand