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Anmeldelser av Motel 6 Needles, CA

2 out of 5
Motel 6 Needles, CA
1420 J Street, Needles, CA

Anmeldelser

6,2
Rangering på 10 − Utmerket. 172 av totalt 1001 anmeldelser." "
Rangering på 8 − Bra. 266 av totalt 1001 anmeldelser." "
Rangering på 6 − Grei. 215 av totalt 1001 anmeldelser." "
Rangering på 4 − Dårlig. 160 av totalt 1001 anmeldelser." "
Rangering på 2 − Forferdelig. 188 av totalt 1001 anmeldelser." "

6,2/10

Renhold

7,2/10

Personale og service

5,6/10

Fasiliteter

6,0/10

Overnattingsstedets bygg og tilstand

6,2/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Einar og Karmøy

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Et veldig greit alternativ for en natt
Et helt greit motell. Så ut for å være rent, dusjen virket fint og aircondition var heldigvis god nok (kanskje unødvendig høyt støy i forhold til nyere modeller). Vi kom sent om kvelden og kjørte av gårde tidlig dagen etterpå. Var absolutt verdt en veldig lav pris.

2/10 – Forferdelig

James

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This motel needs to be investigated by the city/county. The room I stayed in was very dirty and possibly a health hazard. My bedsheets were not clean. I found burnt cigarette holes and liquid stains on those sheets. The bathroom towels were also not clean and the shower area was not clean. The drywall had all sorts of stains and marks. I understand that the cost is cheap, but people shouldn't have to risk their own health over unsanitary conditions. We are still paying customers. Based on all of the reviews, it appears the owner keeps apologizing, but still doesn't address the issues. Like many, I also left the same day that I checked in. P.S. The location isn't safe either.
Bodde her 1 natt i mai 2024
Svar fra Brand Experience Team den 15. mai 2024
Hi James, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Natalie #Team6

2/10 – Forferdelig

Jimmy

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The service here was terrible. We tried to check in & it took 20 minutes for someone to come to the front desk. When they finally came to the front desk the lady was very disrespectful from the start. She kept talking to us with a bad attitude from the start. The room had no soap or shampoo. There were mosquitoes & some black bug crawling in the room. we talked to front desk & her excuse was "this is the dessert we get those kind of bugs here. If you want your refund talk to Expedia because I'm not giving it to you." I handed her the key back & left. I been to low quality places but this had to be the worst.
Bodde her 2 netter i mai 2024
Svar fra Brand Experience Team den 15. mai 2024
Hi Jimmy, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves.It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Natalie #Team6

8/10 – Bra

Bernard og SALON DE PROVENCE

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Un Motel 6 comme tant d’autres. Rien de plus, rien de moins. On regarde le rapport qualité / prix.
Bodde her 1 natt i april 2024
Svar fra Brand Experience Team den 7. mai 2024
Salut BernardMerci, nous aimons vraiment recevoir des commentaires aussi positifs ! Nous sommes heureux que votre expérience ait été bonne et espérons vous revoir très bientôt.Lilith#Équipe6

8/10 – Bra

Donald

Reiste med kjæledyr
Likte: Renhold
Clean room, parking too close to room.
Bodde her 1 natt i april 2024
Svar fra Brand Experience Team den 7. mai 2024
Hi Donald,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Lilith#Team6

8/10 – Bra

Carol

Reiste med partner
Likte: Renhold
Personne cordiale et serviable
Bodde her 1 natt i april 2024
Svar fra Brand Experience Team den 2. mai 2024
Hi Carol, Thank you for positively rating your stay!Natalie #Team6

2/10 – Forferdelig

Mike

Reiste med kjæledyr
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
only one bath towel for a 2 day stay, no wash cloth at all floor was dirty! will never recommend that motel. not fit for my dog!
Bodde her 2 netter i april 2024
Svar fra Brand Experience Team den 24. apr. 2024
Hi Mike,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 – Dårlig

Justin

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
I had no blankets had to ask for them from a housekeeper. My remote was not programmed to the Tv had to move the Desk around and by hand click the children channel. A/C had broken vents. 1/10 stars. Only gave 2 stars because front desk/staff/housekeeper was nice to me and my family.
Bodde her 2 netter i april 2024
Svar fra Brand Experience Team den 18. apr. 2024
Hi Justin,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

2/10 – Forferdelig

Humberto

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Camera in smoke detector. Staff go into room when you’re not there. I had $400.00 taken from my room and staff refused to take a look at the cameras
Bodde her 1 natt i mars 2024
Svar fra Brand Experience Team den 18. apr. 2024
Hi Humberto,We would like to discuss your experience with you further and ask that you reach out to our Guest Relations Team by using the Contact Us feature on our website to connect with us.Maz K.#Team6

2/10 – Forferdelig

Sabine

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Heel onvriendelijk personeel, vieze bedden met vlekken, slechte wifi
Bodde her 1 natt i mars 2024
Svar fra Brand Experience Team den 11. apr. 2024
Hallo Sabine,Bedankt dat u de tijd heeft genomen om uw recente verblijf bij ons te beoordelen. We willen ons verontschuldigen voor het ongemak dat je als gast hebt ervaren. Geef ons alstublieft de mogelijkheid om uw ervaring met uw toekomstige boekingen te verbeteren.Maz K.#Team6

6/10 – Grei

Aswaad Tariq

Likte: Personale og service
The quietness of the locale, makes up for the lack of wifi.
Bodde her 1 natt i mars 2024
Svar fra Nancy Y. den 3. apr. 2024
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

10/10 – Utmerket

Kimberly

Reiste med familie
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Nice, quiet And convenient. Vending machine was out of water and stole my $2
Bodde her 1 natt i mars 2024
Svar fra Nancy Y. den 3. apr. 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 – Bra

Michelle

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Customer Care Team den 16. mars 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 – Grei

Peter

Forretningsreisende
Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Renhold
Room was poorly cleaned - dirty floors; evidence of half-assed cleaning of sink countertop (long hairs left behind, here and there).
Bodde her 1 natt i mars 2024
Svar fra Brand Experience Team den 20. mars 2024
Hi Peter, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty.In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.Natalie #Team6

6/10 – Grei

Marilyn

Reiste med familie og små barn
Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
The bedspreads are dirty and the shower floor was dirty.
Bodde her 1 natt i februar 2024
Svar fra Nancy Y. den 6. mars 2024
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

2/10 – Forferdelig

Kyle

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Avoid if at all possible
I was aware this would be a motel 6 experience, but the conditions were deplorable. Cigarette burns in the bedspreads, bathroom walls had cracks in it. Very disgusting.
Bodde her 1 natt i februar 2024
Svar fra Brand Experience Team den 28. feb. 2024
Hi Kyle,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

4/10 – Dårlig

Alla og Cold Spring

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Customer Care Team den 21. feb. 2024
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

2/10 – Forferdelig

Carlos

Reiste med familie og små barn, Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nothing
Bodde her 1 natt i februar 2024
Svar fra Brand Experience Team den 28. feb. 2024
Hi Carlos,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

2/10 – Forferdelig

JOANNE

Reiste med partner
Likte: Renhold
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The boxspring on the bed was cracked in half and hanging only a few inches from the floor. We discovered it only once we were in for the night and too tired to make a move. When we requested a refund we were told no .... very poor business practice. Only one star to begin with ... very old and basic.
Bodde her 1 natt i januar 2024
Svar fra Nancy Y. den 14. feb. 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 – Forferdelig

Kat

Reiste med partner, Reiste med kjæledyr
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bad experience from in to the moment I left. No hot water for tea, no garbage can in lobby, no trash can in room, floors sticky when arrived had to wait untill next day to get cleaned. I've been to a lot of motel 6 this was the worst.
Bodde her 1 natt i januar 2024
Svar fra Brand Experience Team den 7. feb. 2024
Hi Kat,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

10/10 – Utmerket

John

Likte: Renhold og overnattingsstedets bygg og tilstand
Basic comfortable place to sleep. Close to the highway but still quiet.
Bodde her 1 natt i januar 2024
Svar fra Brand Experience Team den 7. feb. 2024
Hi JohnThanks for your review, we really appreciate the support. Lilith#Team6

8/10 – Bra

Dennis

Bodde her 1 natt i januar 2024
Svar fra Customer Care Team den 21. mars 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 – Utmerket

Sara

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Loved it
Bodde her 1 natt i januar 2024
Svar fra Nancy Y. den 17. jan. 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 – Bra

Robert

Bodde her 1 natt i januar 2024
Svar fra Customer Care Team den 10. jan. 2024
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

10/10 – Utmerket

Michele

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Customer Care Team den 10. jan. 2024
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

10/10 – Utmerket

Don

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Quiet and clean
Bodde her 1 natt i januar 2024

2/10 – Forferdelig

Lisa Hernandez

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I will never stay at this motel ever again! I was born and raised in Needles and came to visit for the holidays and the whole time I was nervous about the conditions of the room and bathroom the first room we walked into smelled of cat urine went back to office and got another room it was better smelling but very old and bedding had cigarette burns on bedspreads we had no towels or toilet paper refills so I went to office the clerk stated no. Towels he said they were all dirty and that’s it no saying I will bring you some later! Nothing!!! We went and bought towels I’m very sad and upset as a matter of fact my mom paided good money for us to stay there for 4 days!! Maybe you should reimburse her or send a check !!! Something to make this disaster better!!
Bodde her 4 netter i desember 2023
Svar fra Brand Experience Team den 9. jan. 2024
Hi Lisa,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

8/10 – Bra

Maria og Whittier

Forretningsreisende
Likte: Renhold og personale og service
Bodde her 1 natt i desember 2023
Svar fra Customer Care Team den 3. jan. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 – Utmerket

Sabine

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Needles in motel 6 was awesome
Bodde her 1 natt i desember 2023

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Not clean
The room was not clean, and the toilet was dirty. When we were going to bed, we realized one of the beds didn't even have a cover sheet. Not a good experience.
Bodde her 1 natt i desember 2023
Svar fra Nancy Y. den 3. jan. 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

6/10 – Grei

Elizabeth

Reiste med familie, Reiste med kjæledyr
Tv accessibility is terrible
Bodde her 1 natt i desember 2023
Svar fra Nancy Y. den 3. jan. 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 – Bra

Ginny

Loved the shower!
Bodde her 1 natt i desember 2023
Svar fra Brand Experience Team den 27. des. 2023
Hi Ginny,Thank you for positively rating your stay!Lilith#Team6

6/10 – Grei

Charles

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Convenient location. Good price. Needs to be remodeled though. Shower spayed all over. Difficult taking shower without getting floor all wet. Found a few roaches in room. Told front desk at checkout, but doubt anything will be done. Needs to be remodeled
Bodde her 1 natt i desember 2023
Svar fra Brand Experience Team den 27. des. 2023
Hi Charles,Although we appreciate the wonderful rating we do apologize that your stay wasn't as comfortable as anticipated. Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

10/10 – Utmerket

Angie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Yes could hear traffic of interstate but so convenient to on ramp and nice staff saw my handicap sticker and changed my room to handicap same cheaper rate. Considerate! Cigarette holes in bedspread and worn out mattress but clean room.
Bodde her 1 natt i desember 2023
Svar fra Brand Experience Team den 27. des. 2023
Hi Angie, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

2/10 – Forferdelig

April

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Customer Care Team den 14. des. 2023
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

8/10 – Bra

Linda og Corona

Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was friendly and helpful. The bed was comfortable. I was able to get a room on the first floor. Parking was easy. The room was clean but worn out looking. The shower had cracks and felt squishy as I stood in it. I was worried it would break, so I took a fast shower. There was bar soap but no shampoo. The comforter/bedspread/coverlet was clean but worn-out looking. It was not the hotel's fault, but the gas station closest was permanently shut down, and the next closest gas station had no fuel. I had to drive in the opposite direction I was going to get gas (near Carl's Jr.) so it put a little delay in my road trip.
Bodde her 1 natt i desember 2023
Svar fra Nancy Y. den 21. des. 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 – Forferdelig

Chadwyn

Forretningsreisende
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The furnace for the room kept crapping out and finally it got stuck on, while hit even providing heat. I had to unplug the unit from electrical outlet at one point. There were TWO COCKROACHES on the refrigerator and ran under the refrigerator YUCK!!! The staff were friendly at check in and at checkout.
Bodde her 1 natt i november 2023
Svar fra Brand Experience Team den 12. des. 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Cameron A. #Team6

4/10 – Dårlig

Lloyd

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i november 2023
Svar fra Customer Care Team den 8. nov. 2023
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 – Utmerket

Shanon

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Older Motel 6 but it was clean the room staid cool. The only thing i didnt like is there wasnt enough towels, soap or shampoo.
Bodde her 1 natt i oktober 2023
Svar fra Nancy Y. den 7. nov. 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

4/10 – Dårlig

Verifisert reisende

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bad smell, dirty room
I was given a room that smelled like a public restroom, then given another room that smelled somewhat less like a public restroom. It may have been the kind of soap they use to clean. I was too tired and just kept it. The microwave still had melted cheese/sauce from a previous guest. I saw a cockroach crawling around.
Bodde her 1 natt i oktober 2023
Svar fra Brand Experience Team den 1. nov. 2023
Hi Traveler,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 – Utmerket

Naser

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
All good
Bodde her 1 natt i oktober 2023
Svar fra Brand Experience Team den 1. nov. 2023
Hi Naser,Thank you for the perfect rating!Lilith#Team6

2/10 – Forferdelig

Wayne

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
The room was dirty and had a bunch of bugs. The sheets in the first room were badly stained. We asked for clean sheets, and they chose to give us a different room instead. Of the two beds in the new room, the sheets on one were moderately stained, and the sheets on the other were slightle stained. I will never stay there again!
Bodde her 1 natt i oktober 2023
Svar fra Brand Experience Team den 26. okt. 2023
Hi Wayne,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 – Utmerket

dana

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Affordable and super friendly staff. Someone who used to work at this Motel 6 told me that when accidents occur at night on I-40, the police will bring victims here to regroup. Obviously a business seeking to make a livelihood, but with a moral imperative.
Bodde her 1 natt i september 2023
Svar fra Brand Experience Team den 26. okt. 2023
Hi Traveler,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

2/10 – Forferdelig

Chad

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bedding adorned in biological fluids. Bathroom filthy. No Toilet Paper in room at all, along with no soap.
Bodde her 1 natt i oktober 2023
Svar fra Nancy Y. den 18. okt. 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

4/10 – Dårlig

Kurt A

Reiste med familie
Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Cheap treatment of guests.
I have never been at a hotel that did not have the basic amenities provided without having to go to the front desk to get them. The room has two double beds so it can sleep four. We were only two for this stay and there were not enough towels for 2 people let alone 4. Went to the desk to get needed towels, soap and shampoo. When my son came back to the room he said they DO NOT PROVIDE SHAMPOO. What a joke.
Bodde her 1 natt i oktober 2023
Svar fra Nancy Y. den 18. okt. 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 – Grei

Kathleen

Reiste med en gruppe
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Disappointed
Bathroom walls were dusty. Toilet not clean. Shower curtain so short floors got soaking wet. Towels super small and no soap available.
Bodde her 1 natt i september 2023
Svar fra Brand Experience Team den 10. okt. 2023
Hi Kathleen,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 – Grei

Mario

Likte: Personale og service og overnattingsstedets bygg og tilstand
Personal ist sehr hilfsbereit und freundlich. Nachdem ich eingecheckt hatte musste ich feststellen dass das Bad nicht richtig gründlich sauber war, und Toilettenpapier gefehlt hat. Da zu dem Zeitpunkt keine anderen Zimmer zur Verfügung standen, wurde der Mangel sofort behoben. Sie entschuldigten sich auch, und erklärten das momentan nicht genug Personal zur Verfügung steht, da zwei Leute fehlen. Bis auf die Sache, ist das Zimmer für amerikanische Verhältnisse in Motels, sehr sauber. WLAN ist leider allerletzte Schiene, und reicht nicht bis in die Zimmer hinein. Sehr traurig eigentlich wenn man überlegt dass wir schon im Jahr 2023 sind. Seit meiner dreiwöchigen Reise quer durch die USA, ist das mitunter das schlechteste WLAN was ich bis jetzt erlebt habe. Trotzdem würde ich wieder hier übernachten. Der Preis ist halt für die Gegend unschlagbar. Danke für den Aufenthalt!
Bodde her 1 natt i september 2023
Svar fra Brand Experience Team den 10. okt. 2023
Hallo Mario,Wir wissen es zu schätzen, dass Sie unseren hervorragenden Service anerkennen, auch wenn Ihr Aufenthalt möglicherweise nicht so angenehm war, wie Sie es erwartet hatten. Wir entschuldigen uns für etwaige Unannehmlichkeiten und freuen uns, dass Sie sich die Zeit genommen haben, uns Ihr Feedback mitzuteilen. Wir hoffen auf die Gelegenheit, Ihre Erfahrung mit uns zu verbessern. Bitte besuchen Sie uns erneut.Lilith#Team6

2/10 – Forferdelig

Jeanette

Reiste med familie, Reiste med kjæledyr
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
First non-smoking room had stained bed covers with cigarette burns and smelled like smoke. Second room moved to TV didn’t work. Asked for another room for 93 year old mom and air conditioning didn’t work on a 90 degree evening. While Ray was apologetic and tried to find rooms for us, management has refused to acknowledge or address my concerns at all.
Bodde her 1 natt i september 2023
Svar fra Brand Experience Team den 10. okt. 2023
Hi Jeanette,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 – Forferdelig

Henry

Reiste med partner, Forretningsreisende
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The room was in awful shape,never again!!!
Bodde her 1 natt i september 2023
Svar fra Brand Experience Team den 10. okt. 2023
Hi Henry,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

2/10 – Forferdelig

Camron

Forretningsreisende
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Dirty
Bodde her 1 natt i september 2023
Svar fra Brand Experience Team den 3. okt. 2023
Hi Camron,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6