Restaurant

Anmeldelser av Airport Inn

2 out of 5
Airport Inn
200 N Memorial Freeway, Nederland, TX

Anmeldelser

7,0

Bra

Rangering på 10 − Utmerket. 83 av totalt 240 anmeldelser." "
Rangering på 8 − Bra. 55 av totalt 240 anmeldelser." "
Rangering på 6 − Grei. 38 av totalt 240 anmeldelser." "
Rangering på 4 − Dårlig. 26 av totalt 240 anmeldelser." "
Rangering på 2 − Forferdelig. 38 av totalt 240 anmeldelser." "

7,0/10

Renhold

7,6/10

Personale og service

6,8/10

Fasiliteter

6,8/10

Overnattingsstedets bygg og tilstand

7,2/10

Miljøvennlige løsninger

Anmeldelser

2/10 – Forferdelig

Tammie

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Manager den 22. mai 2024
Hello Tammie, We're sorry to hear that your stay didn't meet your expectations. Please feel free to contact us with any specific feedback you may have so we can address your concerns and improve our services for future guests.

4/10 – Dårlig

Tammie

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Breakfast was terrible..it was bread and dry cereal ..watered down orange juice.
Bodde her 2 netter i mai 2024
Svar fra Manager den 21. mai 2024
Hello Tammie, We appreciate your feedback on the breakfast options provided during your stay. We will share your comments with our food and beverage team for further review and improvement. Our goal is to ensure all guests have a satisfactory experience when dining at our hotel.

10/10 – Utmerket

Keymil

Bodde her 1 natt i mai 2024
Svar fra Manager den 19. mai 2024
Hello Keymil,We are delighted to hear you had a wonderful experience at our hotel! We look forward to welcoming you back soon for another fantastic stay.

2/10 – Forferdelig

Amr og Missouri City

Forretningsreisende
Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Customer service was terrible and so disrespectful, will never book to this facility again.
Bodde her 3 netter i mai 2024
Svar fra Manager den 17. mai 2024
Hello Amr, We regret to hear you were dissatisfied with your experience and value your feedback. Please feel free to reach out to our management team to discuss your concerns further.

6/10 – Grei

Kelly

Bodde her 2 netter i mai 2024
Svar fra Manager den 17. mai 2024
Hello Kelly, We appreciate you choosing to stay with us. If there was anything that we could have done better during your stay, please do not hesitate to contact us directly so we can address it accordingly.

6/10 – Grei

Thelma

Likte: Personale og service og overnattingsstedets bygg og tilstand
The refrigerator was not working and the window was broken 😞
Bodde her 1 natt i mai 2024
Svar fra Manager den 17. mai 2024
Hello Thelma, We appreciate you bringing these issues to our attention, and we apologize for any inconvenience caused during your stay. For future visits, please feel free to contact our management team directly to address any concerns promptly. Your feedback helps us improve our services for all our guests.

10/10 – Utmerket

Derrick

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was really a great experience
Bodde her 1 natt i mai 2024
Svar fra Manager den 10. mai 2024
Hello Derrick,We are pleased to hear that you had a great experience during your recent stay with us. If you have any further feedback or suggestions, please feel free to reach out to us directly. We appreciate your review and hope to welcome you back in the future.

2/10 – Forferdelig

Henry

Bodde her 1 natt i mai 2024

2/10 – Forferdelig

Ryan

Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
First room they gave me the card didn't work so I had to back to the office they fixed the card I walked back to the room opened the door and it appeared someone was already staying in that room ,bed was messed up ,and towels and stuff were laying on the floor so I had to walk back to the office again and then back out to a new room just to have the card not work and have to walk back to the office and get it fixed then walk back to the room again
Bodde her 1 natt i april 2024
Svar fra Manager den 4. mai 2024
Hello Ryan,We apologize for the inconvenience you experienced during your stay. Your feedback is valuable, and we will review our procedures to ensure a smoother check-in process for our future guests. Thank you for bringing this to our attention, and we hope to welcome you back for an improved experience.

8/10 – Bra

Lori

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was fine. The sky bar connected to property has good wings and fries.
Bodde her 1 natt i april 2024
Svar fra Manager den 25. apr. 2024
Hello Lori, We're glad to hear you enjoyed the offerings at our sky bar! Your feedback on the food is appreciated, and we hope you had a memorable visit overall. Feel free to reach out to our management if you have any further comments or suggestions.

2/10 – Forferdelig

john

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Broken furniture and dirty
Bodde her 2 netter i mars 2024
Svar fra Manager den 15. apr. 2024
Hello john, We apologize for any inconvenience caused by the broken furniture and cleanliness issues you encountered during your stay. We have shared your feedback with our team to ensure improvements are made moving forward. Your experience is valuable to us as we strive to provide all guests with a comfortable and clean environment.

10/10 – Utmerket

shelbi

Bodde her 2 netter i april 2024
Svar fra Manager den 4. mai 2024
Hello shelbi,We are glad to hear that you had a fantastic experience during your stay with us! If you ever decide to visit us again in the future, please don't hesitate to reach out if there is anything we can assist you with.

6/10 – Grei

Lori

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Manager den 7. apr. 2024
Hello Lori,We appreciate you choosing our hotel and are glad you stayed with us. Should there be any concerns or feedback you would like to share, please do not hesitate to reach out to us directly. We value your input and strive to improve our services for all our guests.

10/10 – Utmerket

Pauline

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Manager den 17. mars 2024
Hello Pauline,We appreciate you choosing our hotel for your stay! If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back soon for another excellent stay!

10/10 – Utmerket

Pauline

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I will go back
Bodde her 2 netter i mars 2024
Svar fra Manager den 16. mars 2024
Hello Pauline,We are delighted to hear you enjoyed your stay with us and are looking forward to welcoming you back in the future. We appreciate your feedback and hope to provide you with another memorable experience on your next visit.

10/10 – Utmerket

Pauline

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Don't want to leave
Bodde her 1 natt i mars 2024
Svar fra Manager den 16. mars 2024
Hello Pauline,We are delighted to hear that you enjoyed your stay with us! Your feedback is greatly appreciated, and we hope to welcome you back soon for another unforgettable experience.

6/10 – Grei

MA. ISABEL

Reiste med familie
Alot of factory workers.
Bodde her 1 natt i mars 2024
Svar fra Manager den 5. mars 2024
Hello MA. ISABEL,We regret to hear about your experience and appreciate your feedback. We strive to accommodate a diverse range of guests at our property. We encourage you to reach out to our management team directly to discuss your concerns further.

8/10 – Bra

Phuong

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Clean serve it’s purpose would stay again and super cheap price!
Bodde her 1 natt i februar 2024
Svar fra Manager den 3. mars 2024
Hello Phuong,We're delighted to hear you found our hotel clean and a good value for your stay. We appreciate your positive feedback and look forward to welcoming you back soon.

6/10 – Grei

Ross

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was fine. It served its purpose for a place to stay while working
Bodde her 2 netter i januar 2024
Svar fra Manager den 20. jan. 2024
Hello Ross,Thank you for choosing our hotel for your recent stay. We're glad to hear that our property met your accommodation needs during your work trip. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

2/10 – Forferdelig

Miguel

Bodde her 1 natt i januar 2024
Svar fra Manager den 8. feb. 2024
Hello Miguel, We apologize for any inconvenience caused during your stay. Please feel free to reach out to our hotel directly so we can further address any concerns you may have had.

10/10 – Utmerket

Jacqueline

Bodde her 1 natt i januar 2024
Svar fra Manager den 12. jan. 2024
Hello Jacqueline,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience. We take pride in providing excellent service to all our guests and we are glad that we met your expectations. We hope to welcome you back in the future for another great stay.

10/10 – Utmerket

Taja

Bodde her 1 natt i januar 2024
Svar fra Manager den 10. jan. 2024
Hello Taja,Thank you for choosing our hotel for your recent stay. We are delighted to hear that you had a wonderful experience with us. We strive to provide exceptional service and a comfortable stay for our guests. If you have any further comments or if there is anything else we can assist you with, please don't hesitate to reach out to us. We look forward to welcoming you back in the future.

8/10 – Bra

Michael

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Thank you
We came for a funeral. We stayed one night. We appreciate the affordability, the availability and the location. It’s also close to other amenity’s and Restaurants.
Bodde her 1 natt i januar 2024
Svar fra Manager den 10. jan. 2024
Hello Michael,Thank you for choosing to stay with us during such a difficult time. We understand the importance of affordability and convenience, especially during a challenging period. It's great to hear that our location and proximity to amenities met your needs. We hope that your stay provided some comfort during your visit.

10/10 – Utmerket

Richard

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was great. The rooms were big, and modern. The entire facility was extremely clean and well maintained. Would definitely stay again. And the price was beyond reasonable.
Bodde her 1 natt i desember 2023
Svar fra Manager den 21. des. 2023
Hello Richard,Thank you for your kind feedback! We are thrilled to hear that you enjoyed your stay with us. Our dedicated staff take pride in providing excellent service, and we appreciate your recognition. It's wonderful to hear that you found our rooms spacious and modern, and that our facility was up to your standards. We hope to welcome you back in the future!

8/10 – Bra

Jimmy

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great & clean
Bodde her 2 netter i desember 2023
Svar fra Manager den 19. des. 2023
Hello Jimmy,We're thrilled to hear that you found our hotel to be great and clean! Providing a positive and pristine environment for our guests is always a top priority for us. We appreciate your feedback and hope to welcome you back for another fantastic stay in the future.

10/10 – Utmerket

Dakota

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great room for cheap
For the price you cant beat the quality. Only thing i could complain about was the floors were pretty dirty. Would definitely stay again.
Bodde her 2 netter i desember 2023
Svar fra Manager den 14. des. 2023
Hello Dakota,Thank you for choosing our hotel for your recent stay. We appreciate your positive feedback regarding our quality and value. We apologize for any inconvenience caused by the condition of the floors and will address this with our housekeeping team. We look forward to welcoming you back in the future.

10/10 – Utmerket

Felix

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The receptionist was very professional and polite. No hassel and the price was better than perfect. I enjoyed my stay.
Bodde her 1 natt i desember 2023
Svar fra Manager den 7. des. 2023
Hello Felix,Thank you for taking the time to share your positive experience with us. We are delighted to hear that our receptionist provided you with professional and polite service. It's wonderful to know that you found our prices to be better than perfect and that you enjoyed your stay. We appreciate your feedback and hope to welcome you back soon!

10/10 – Utmerket

Chiquinho

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great
Bodde her 1 natt i desember 2023
Svar fra Manager den 8. des. 2023
Hello Chiquinho,to hear that you enjoyed your stay with us! We appreciate your positive feedback and are delighted that you had a great experience. Thank you for choosing our hotel, and we look forward to welcoming you back in the future.

10/10 – Utmerket

Kiley

Likte: Renhold og personale og service
The employee of the year checked us in. She was fantastic! Don't let the outside of the property scare you. It looks unkept. Inside the rooms are comfortable.
Bodde her 1 natt i november 2023
Svar fra Manager den 24. nov. 2023
Hello Kiley,Thank you for taking the time to share your feedback with us. We're thrilled to hear about the exceptional service provided by our employee of the year during your check-in. We appreciate your understanding regarding the exterior appearance of our property, and we're glad to know that you found the rooms comfortable during your stay. We value your feedback and hope to welcome you back in the future.

2/10 – Forferdelig

Jody og porter

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The evening clerk was very DISRESPECTFUL,, on the phone, not willing to help, not understanding that WE the customers,, pay her salary. Apparently didn't want to take responsibility for the business and customers. ABSOLUTELY the WORSE,, drove 140 miles,, Internet pictures LIE !!! I took pictures to send to the corporate office. Maybe something will be done. WILL NOT recommend the motel to anyone.
Bodde her 1 natt i november 2023
Svar fra Manager den 21. nov. 2023
Hello Jody, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. Our staff is trained to provide excellent service, and we take customer satisfaction seriously. We value your input and will address the issues you mentioned internally. Thank you for bringing this to our attention.

6/10 – Grei

Carole

Odeur de cigarette malgré une chambre non fumeur
Nous avions pris une chambre non fumeur, quand on allumait la lumière de la salle de bain la ventilation se mettait en route et une odeur de cigarette enveloppait toute la pièce... Sinon hôtel correcte pour le prix, des efforts peuvent être fait sur la propreté.
Bodde her 1 natt i november 2023
Svar fra Manager den 18. nov. 2023
Hello Carole,Thank you for sharing your feedback regarding your recent stay. We apologize for any inconvenience you may have experienced with the ventilation and the odor in your bathroom. We appreciate your comments about the cleanliness, and we will pass them along to our housekeeping team for future improvements. We hope to have the chance to welcome you back in the future for a more satisfactory stay.

6/10 – Grei

Carole

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bruyant
Chambre correcte, propre. Lit confortable et petit déjeuner bien. Gros gros point noir, aucune tranquillité, les allées et venus des voitures et autres vehicules la nuits sur le parking de l'hôtel, les klaxons et alarmes rendent votre séjours beaucoup moins agréable. Difficile de recommander cet établissement.
Bodde her 1 natt i november 2023
Svar fra Manager den 15. nov. 2023
Hello Carole,Thank you for sharing your feedback with us. We're glad to hear that you found the room clean and comfortable, and enjoyed the breakfast. However, we apologize for any inconvenience caused by the noise from the parking lot. We appreciate your comments and will use them to improve our services. Should you have any further concerns, please don't hesitate to reach out to our management team directly.

10/10 – Utmerket

Jesus Hiram

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Buen
Bodde her 3 netter i november 2023
Svar fra Manager den 14. nov. 2023
Hello Jesus Hiram,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 – Utmerket

Tyra

Bodde her 1 natt i oktober 2023
Svar fra Manager den 7. okt. 2023
Hello Tyra,On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area.

10/10 – Utmerket

mark

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
👍
Bodde her 4 netter i juli 2023
Svar fra Manager den 22. juli 2023
Hello mark,We appreciate your rating of our hotel and the feedback you have shared pertaining to our hotel. We hope you'll return to see how we continue to improve our service and hospitality.

10/10 – Utmerket

Antonette og Waco

Likte: Personale og service og overnattingsstedets bygg og tilstand
Everything was pleasant.
Bodde her 1 natt i juni 2023
Svar fra Manager den 7. juni 2023
Hi Antonette,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

8/10 – Bra

Omar

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i mai 2023
Svar fra Manager den 6. juni 2023
Hello Omar,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

8/10 – Bra

Kevin

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 6 netter i april 2023
Svar fra Manager den 23. mai 2023
Hello Kevin,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

10/10 – Utmerket

Guy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Endroit propre et sécuritaire. Déjeuner minimal. Aucune protéine
Bodde her 1 natt i april 2023
Svar fra Manager den 27. apr. 2023
Hi Guy,Thank you for sharing it is extremely rewarding to know our efforts in providing the best service to our guests are seen and felt. It is our pleasure in providing a clean, comfortable experience for our guests. Thank you for the amazing review and we look forward to serving you again soon.

8/10 – Bra

Charles

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i april 2023
Svar fra Manager den 5. apr. 2023
Hello Charles,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

8/10 – Bra

Raymond

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2023
Svar fra Manager den 30. mars 2023
Hello Raymond,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

6/10 – Grei

Michael

Likte: Personale og service
The room was ok. The roads around property were unuseable. It was noisy with partying drunks.
Bodde her 3 netter i mars 2023
Svar fra Manager den 19. mars 2023
Hello Michael,Thank you for sharing your experience. We truly appreciate the insight regarding our room and your comments about our property. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

2/10 – Forferdelig

Jessica

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
They charge $100 cash deposit but don’t tell you about it ahead of time and it’s loud when you try to sleep people sitting outside all night…. I will never stay here again
Bodde her 1 natt i februar 2023
Svar fra Manager den 20. feb. 2023
Hello Jessica, We are concerned to hear about the incorrect charges on your invoice; occurrences like this are very rare because we work within a highly-organized system that is designed to prevent such mishaps, and I regret to hear that this system failed you. Please reach out and ask to speak with the general manager regarding the mention of double charges and we ask that you please call us so that we can discuss the matter with you right away.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2023
Svar fra Manager den 18. feb. 2023
Dear Guest,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

8/10 – Bra

Agustin

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
everything was good
Svar fra Manager den 15. feb. 2023
Hello Agustin,We can't thank you enough for sharing your feedback with regards to our hotel. We hope to see you again and that you will be truly impressed with our continued improvements.

8/10 – Bra

Grace

Forretningsreisende
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Where's the Light??
When I opened my room, there was not a functioning light switch. I had to leave the door open to find the table lamps and turn on the bathroom light.
Bodde her 1 natt i januar 2023
Svar fra Manager den 13. jan. 2023
Hello Grace,Thank you for your review and comments regarding our room. We hope to see you again in the future.

10/10 – Utmerket

Dina

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
THE FRONT DESK CLERK WITHOUT GIVING ANY PERSONAL INFORMATION ABOUT WHICH ROOM MY BOYFRIEND WAS IN HELPED ME GIVE HIM THE BIGGEST BIRTHDAY SURPRISE OF MY PRESENCE AT THEIR FACILITY. SHE WAS AMAZING.
Bodde her 1 natt i desember 2022
Svar fra Manager den 15. des. 2022
Hello Dina,Thank you for sharing this experience with us. We truly value you feedback with regards to our front desk and also our room. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

8/10 – Bra

Dina

Bodde her 2 netter i desember 2022
Svar fra Manager den 7. nov. 2023
Hello Dina,Thank you for sharing your review. We appreciate your positive feedback and are happy to hear that you enjoyed your stay overall. We apologize for any inconvenience you may have experienced and we encourage you to reach out to our management team directly to address your concerns. We value your feedback and strive to improve our services.

8/10 – Bra

Walter

Reiste med familie
Bodde her 1 natt i desember 2022
Svar fra Manager den 11. des. 2022
Hello Walter,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

4/10 – Dårlig

JaNeille

Reiste med familie
Likte ikke: Personale og service
No housekeeping
Checked in the day before Thanksgiving, we were told no housekeeping on Thanksgiving Day. We didn't get any housekeeping the whole stay. They also have a lounge and they party until 3:30 in the morning.
Bodde her 3 netter i november 2022
Svar fra Manager den 27. nov. 2022
Hello JaNeille, Thank you for taking the time to write this review and share your experience with the room. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us and for that reason, we are incredibly sorry that we did not provide that for you. With recent changes in place, we are doing our best with the limited available staff. We hope to have a chance to serve you as a guest again in the future.