Hoteller nær Nazrul Tirtha

«Great property!»

«yes»

«Excellent staff-friendly, courteous, and helpful. Overall experience from airport-pickup, check-in, concierge, dining, etc., all very satisfying. I specifically wanted to mention Mr Abhishek for his kindness and thoughtfulness. I recommend this property and shall stay here if I visit Kolkata again. »

«The amenities were not at par as per star rating»

«Yes - room was clean and comfortable. Staff was very active in supporting our stay. Amenities were good»

«Pros: 1. Good room dining experience. 2. Polite dining staff. 3. Timely food delivery in the room and food cleanup. 4. Checkout experience was smooth. 5. Room cleaning staff was polite and helped me enter the room when I got locked out. Cons: 1. Denied newspaper service by the housekeeping staff all of a sudden during my stay for no reason :). 2. The mirror, floor and some bed sheets in the room had stains (see attached pictures). Expected more clean/newer facility . 3. One of the ...

«service is quite good and stay is quite pleasant.All the staff are very helpful»

«The hotel failed to take payment at check-in due to their error. When I noticed, I reached out on WhatsApp and offered to pay, but I was ignored. A month later, they suddenly contacted me and aggressively pursued payment. I paid right away, but they then went silent and still have not provided an invoice despite repeated requests. This was unprofessional and frustrating, and I would caution others about their billing and communication.»

«All my criticism should be moderated by the price, overall this hotel is a good deal. The bathroom had a smell to it, and the restaurant's options were limited, but it was otherwise clean and decent, and a short walk to some malls for food etc.. I also walked to the ecopark, though it's a bit longer. It's a newer, quiet neighborhood, which was nice. The staff brought me a heater for the room when I asked, was able to get my laundry done, etc.. A good stay.»

«Cleanliness needs to be improved »

«I enjoyed staying here. It’s new, so it’s has some improving to do (no in-house kitchen, for example). The parking advertised turned out to be find-your-own-spot on the street. The two workers i encountered were wonderful- very polite and respectful. They are best thing about the hotel. »

«I stayed over between two flight in and out of Kolkata. 20-30 min. from airport. Some traffic in the morning, but not too much. Hotel is in an relatively new area for houses and office blocks in Salt Lake area outside the city centre. A quite boring and partly empty neighbourhood. Breakfast was fanstastic, and service good, - but the room was worn down. It was not a place i would like to stay more than necessary though clean with hot water.»

«fairly clean room »

«Bij ons was het heel goed bevallen. Schone kamer, mensen waren behulpzaam en vriendelijk »

«Firstly they didn't want to recognize the booking. Somehow I had convince. Room was extremely dirty, unclean bed and bathroom. electrical fault. etc though the behavior of staff was good. but they were helpless. »