Hoteller i Natural Bridge

«Historical does not equal run down and that’s what we experienced unfortunately. In addition, the popcorn they popped daily made the place smell and someone spilled in the elevator…in the 3 days we spent there it was never picked up by staff. Everything felt like the staff just did not care. However, I will say the beds were comfortable and I slept very well each night, the showers, heating and cooling in the rooms all very comfortable as well.»

«There was no coffee pot. Bed bugs!!!!!»

«Very outdated- I wore flip flops in the shower! They did not have a coffee maker in the room, no ice either.»

«Lovely historical building, beautiful views of the mountains and close to shops and restaurants. The breakfast and the coffer were good as well!»

«Our stay was overall very good, but the breakfast could use an improvement. Many guests have dietary restrictions, such as being vegetarian or eating only halal meat. While we understand the limitations of a complimentary breakfast, it would be highly appreciated if different food items were kept separate. For example, keeping the eggs and pork in completely different trays would make a huge difference for those with dietary restrictions. Thank you»

«Enjoyed breakfast. Room was clean, comfortable, decent lighting, and convenient places to charge electronics.»

«Shortest stay ever. We checked in and upon smell and seeing the mold in the room and obvious water damage on the bathroom ceiling-we immediately left. This place is nasty.»

«X»

«Clean and efficient.»

«It was ok»

«This place is very neat. It is walkable to many restaurants. We also walked the nearby BEAUTIFUL campus of Washington and Lee university. It was clean. Staff was great. Stay here!»

«Good breakfast»

«We enjoyed the hot beverage station in the lobby. Our only complaint was that they need to enforce a noise policy for guests who gather in the lobby or upstairs sitting area that is right outside of guests’ rooms. More than a dozen noisy people gathered in the small 2nd floor area which was right outside our door late in the evening until after 10 pm, The area is open to the lobby below, so the front desk attendant was very aware and didn’t do anything about it until we went down to complain. ...

«The hotel was clean and the staff was friendly. The pictures representing the hotel however, were misleading. They made the rooms, lobby, pool, and breakfast area appear considerably larger than they were. For a bargain price, I would have been satisfied, however, for the exorbitant price we paid, I expected more.»

«The staffs at the reception area were super helpful. It was extremely busy due to series of events that were taking place around the same time, graduation, horse shows, but, the staff tried their best to accommodate clients.»