Hoteller i Natural Bridge

«The hotel staff were helpful and friendly.»

«There was no coffee pot. Bed bugs!!!!!»

«Very outdated- I wore flip flops in the shower! They did not have a coffee maker in the room, no ice either.»

«Clean rooms,very friendly and helpful staff and loved the decor»

«Did not have breakfast»

«There were bugs in the room. Asked manager to see if they can change it but according to manager they were sold out for that night. It was late so ended up staying there but no other action taken by manager or basic apology.»

«Lovely historical building, beautiful views of the mountains and close to shops and restaurants. The breakfast and the coffer were good as well!»

«Great stay, sad about the pool not being open, but comfortable and clean overall.»

«Staff was wonderful and very helpful»

«We enjoyed the hot beverage station in the lobby. Our only complaint was that they need to enforce a noise policy for guests who gather in the lobby or upstairs sitting area that is right outside of guests’ rooms. More than a dozen noisy people gathered in the small 2nd floor area which was right outside our door late in the evening until after 10 pm, The area is open to the lobby below, so the front desk attendant was very aware and didn’t do anything about it until we went down to complain. ...

«We had a very quick overnight stay, and did arrive fairly late. Even though we had contacted the hotel that we were coming, we still had to wait a good 10 minutes for any staff member to check us in. The hotel rooms were dated but clean. The location is BEAUTIFUL. Overall it worked fine for what my family needed for the evening..»

«The hotel was clean and the staff was friendly. The pictures representing the hotel however, were misleading. They made the rooms, lobby, pool, and breakfast area appear considerably larger than they were. For a bargain price, I would have been satisfied, however, for the exorbitant price we paid, I expected more.»

«Clean rooms staff and parking is great. Good price.»

«ok»

«Clean room, comfortable bed, nice pool and hot tub. Good location.»

«Convenient place to stay, especially with a dog. Bed comfortable; hot shower & ice machine. Parking just outside room made unpacking/packing easy.»

«This hotel is old. It doesn't look bad from the outside, but the inside needs a lot of work. There's black mold inside the shower, and we had a handful of ants. The breakfast was just waffles, cereal, yogurt, and bagels. This was a quick trip, and we didn't want to pay an arm and a leg for a hotel in Lynchburg for graduation, so I acknowledge this was a choice, but I would not stay here again, regardless of the cost. One of the ladies (older one) at the front desk was extremely nice. Location is ...