Eksteriør
Sjekk tilgjengelighet

Anmeldelser av The Colony Club Inn & Suites

2.5 out of 5
The Colony Club Inn & Suites
St. Albans Drive off West Bay Street, Nassau

Anmeldelser

7,4

Bra

Rangering på 10 − Utmerket. 196 av totalt 638 anmeldelser." "
Rangering på 8 − Bra. 214 av totalt 638 anmeldelser." "
Rangering på 6 − Grei. 104 av totalt 638 anmeldelser." "
Rangering på 4 − Dårlig. 61 av totalt 638 anmeldelser." "
Rangering på 2 − Forferdelig. 63 av totalt 638 anmeldelser." "

7,8/10

Renhold

8,2/10

Personale og service

7,4/10

Fasiliteter

7,0/10

Overnattingsstedets bygg og tilstand

7,4/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Verifisert reisende

Likte: Renhold
Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
basic hotel has its flaws
This is a pretty simple and basic hotel, so don't expect a resort. The localtion is in the middle of nowhere, far away from beaches, restaurants and the vcity center, but it's quiet at night. The hotel is old and a tad worn, but it seems clean. Staff is very friendly, but not always competent. I asked them to book a taxi to the airport for me and they didn't. So I got a last minute solution and the driver took advantage by grossly overcharing me. But it was that or missing my flight... it seems that they do renovate some rooms. Unfortunately, they especially love to work until almost midnight and start again before 8 in the morning. It's not particularly nice to wake up to the sound of a drill... Wifi is slow and not very reliable. I think the network went down at least 6 times per day. All in all, it's a very basic hotel, but it has its flaws.
Svar fra General Manager den 27. jan. 2017
Thank you for staying and sharing your experience with us.

10/10 – Utmerket

Mari

Likte: Fasiliteter
Clean property, room is super 10/10
Bodde her 2 netter i mai 2024
Svar fra S.R. den 25. mai 2024
Wow,thank you for this awesome review of your recent stay with us. We are so pleased to hear that you've enjoyed you're stay. Please,do visit again!

8/10 – Bra

Charlean og Abaco

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra S.R. den 25. mai 2024
Thank you for staying with us.

6/10 – Grei

Divenson

Bodde her 1 natt i mai 2024
Svar fra S.R. den 25. mai 2024
Thank you for staying us.

2/10 – Forferdelig

Shacoy

Front desk lady was rude
Bodde her 1 natt i mai 2024
Svar fra Adara C. den 24. mai 2024
Hello Shacoy,Thank you for the review. We are sorry to hear that our staff members were unpleasant during your stay. We will be sure to forward this to the respective department head. Thank you for staying with us at The Colony Club Inn & Suites!

8/10 – Bra

Tzaddi

Reiste med familie og små barn
Likte: Renhold, personale og service og fasiliteter
I like that each unit has a stove and a refrigerator. There's also 24hr security personnel on premises, they just need to be more alert.
Bodde her 4 netter i mai 2024
Svar fra Adara C. den 24. mai 2024
Hello Natassia,Thank you for the review! We are glad to hear about the aspects of your stay that you enjoyed. Thank you for the feedback and we will forward this to the respective department head. Thank you for staying with us at The Colony Club Inn & Suites!

6/10 – Grei

Kazim

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Bathroom was small and shower head was not ideal.
Bodde her 1 natt i mai 2024
Svar fra Adara C. den 24. mai 2024
Hello Kazim,Thank you for the review. We will most definitely take your feedback into consideration to improve our property. Thank you for staying with us at The Colony Club Inn & Suites!

6/10 – Grei

Jamie og Richmond Hill

Reiste med en gruppe
Likte: Renhold og personale og service
The place was clean. The water pot didn't have a place to plug in. There was low water pressure in the shower. The water wasn't hot in the shower.
Bodde her 1 natt i mai 2024
Svar fra Adara C. den 14. mai 2024
Hello Jamie,Thank you for the review. We apologize for the inconveniences during your stay. However, we are glad to hear that you room was clean during your stay. Thank you for staying with us at the Colony Club Inn & Suites!

10/10 – Utmerket

Ronald

Likte: Overnattingsstedets bygg og tilstand
All good, just didnt like the Bahamas that much
Bodde her 6 netter i mai 2024
Svar fra Adara C. den 14. mai 2024
Hello Ronald,Thank you for the review! We are sorry to hear that you didn't enjoy the Bahamian experience. We hope another visit would change your mind.Thank you for staying with us at the Colony Club Inn & Suites!

10/10 – Utmerket

Rafael

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Adara C. den 8. mai 2024
Thank you for the wonderful review!

8/10 – Bra

Jonathan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was very courteous
Bodde her 1 natt i april 2024
Svar fra S.R. den 1. mai 2024
Thank you for booking your stay with us. We're so pleased you've found the hospitality of our staff welcoming. It was a pleasure having you.

10/10 – Utmerket

Guillermo og BARRANQUILLA

Bodde her 8 netter i april 2024
Svar fra Adara C. den 21. mai 2024
Dear Guillermo,Thank you for the wonderful review! We hope you enjoyed your stay with us! We hope to see you again here at the Colony Club Inn & Suites!

10/10 – Utmerket

Courtney

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very friendly and helpful, affordable
Bodde her 1 natt i april 2024
Svar fra S.R. den 1. mai 2024
Hi there, Courtney, we're so pleased to hear that you enjoyed your stay with us. It was a pleasure having you.

6/10 – Grei

Antonio

Likte: Renhold
Great place to stay , very close to the fish fry and down town areas , but the one issue was wifi , no wifi , unable to call food delivery, or anything online.... Breakfast wasnt complimentary- was told i had to pay extra 8 dollars for coupon
Bodde her 3 netter i april 2024
Svar fra S.R. den 1. mai 2024
Thank you for booking your stay with us. I'd like to apologize for the inconveniences you experienced. During the time of your stay The Hotel was experiencing issues on the part of our internet service provider. However, our front desk agents would have been pleased to assist in making in and all your arrangements. As for the buffet breakfast, it is no longer a complimentary breakfast and is stated so on the website. However, I do apologize for there being a misunderstanding on the subject.

6/10 – Grei

Jamelia

Some of the staff was very helpful. Others not so helpful…
Bodde her 5 netter i april 2024
Svar fra Adara C. den 1. mai 2024
Thank you for the review! We are pleased to hear that our staff was helpful during your stay. We will forward this review to our department heads to ensure that all of our staff is helpful to our guests.

8/10 – Bra

Harry

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i april 2024
Svar fra Adara C. den 1. mai 2024
Thank you for the review!

4/10 – Dårlig

Sandra

Reiste med en gruppe
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Further from the beach than asvertised (about a 20-30 minute walk). Prepare to travel by taxis, which can be expensive.
Bodde her 4 netter i april 2024
Svar fra Adara C. den 1. mai 2024
Hello Sandra,Thank you for the review. We apologize for the time it took you to arrive to the beach. We would suggest renting a car on your next visit as the island will be easier accessible.

8/10 – Bra

Ryan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The shower was clogged everytime we used it. The rest of the stay was very nice and the staff was also super inviting. I do recommended staying here since it’s also close to Junkanoo beach
Bodde her 4 netter i april 2024
Svar fra Adara C. den 11. apr. 2024
Hello Ryan,Thank you for the review! We apologize for the shower inconvenience during your stay. However, we are glad to hear that our staff was pleasant during your stay.Thank you for staying with us at the Colony Club Inn & Suites!

10/10 – Utmerket

Sarah

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2024
Svar fra S.R. den 23. feb. 2024
Hello Sarah, thank you for your AWESOME rating! We're so pleased you've enjoyed your stay with us. It was pleasure hosting you.

10/10 – Utmerket

Jacqueline og Littleton

Bodde her 1 natt i februar 2024
Svar fra S.R. den 27. mars 2024
Thank you for the wonderful review! We're so glad you've enjoyed your stay with us. It was a real pleasure having you.

8/10 – Bra

ARTHUR

Likte: Renhold og personale og service
Bodde her 7 netter i februar 2024
Svar fra Adara C. den 16. feb. 2024
Hello Arthur,Thank you for your review. We are glad you enjoyed your stay with us and hope you both got home safely!

4/10 – Dårlig

Michael

Reiste med partner, Reiste med en gruppe
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
I liked the staff but the beds were severely uncomfortable
Bodde her 4 netter i januar 2024
Svar fra Adara C. den 5. feb. 2024
Dear Michael,Thank you for the review. We apologize that the beds were uncomfortable and we will take this feedback into account. However, we are glad to hear that our staff was pleasant during your stay. Thank you for staying with us at the Colony Club Inn & Suites!

10/10 – Utmerket

Joserine

Reiste med familie
Likte: Renhold og fasiliteter
Bodde her 7 netter i januar 2024
Svar fra S.R. den 25. jan. 2024
Wow, Thank you for the awesome rating. We're so delighted you've enjoyed with us!

10/10 – Utmerket

Kenna

Bodde her 1 natt i desember 2023
Svar fra S.R. den 25. jan. 2024
Hello Kenna, we're delighted you've enjoyed your stay with us. It was a pleasure hosting you.

6/10 – Grei

Julianne

Reiste med familie
Likte: Personale og service
The room was adequate and met our needs. However the walls are pretty thin and there was a TV on all night in the room next door which made it difficult to sleep. Breakfast was good and had a lot of choices.
Bodde her 1 natt i januar 2024
Svar fra S.R. den 25. jan. 2024
Hi Julianne, I am pleased you've enjoyed our Buffet Breakfast ,however, I do apologize for the inconvenience caused by a guest in the near-by room. I wish you would have alerted our front desk staff, as they would have spoken to that guest in regards or have you moved to another room. I understand the need for a comfortable nights rest, especially after travelling.

6/10 – Grei

TJ

Reiste med en gruppe
Likte: Renhold og personale og service
Facility is pretty old and definitely needs renovations to be done. We reserved two double bed rooms and only got one. Pool was not clean on the last 2 days we stayed. Saw them renovating a room and carried 2 mattresses to it that were less than desirable. Lot of trip hazards walking around. Wifi was non-existent unless you went to the pool area. TV's were a problem. Some staff was nice and others were curt and short with any help needed. There was a lot of beautiful floral areas surrounding the place. It did feel relatively safe. Pictures on website are somewhat deceiving.
Bodde her 4 netter i desember 2023
Svar fra S.R. den 25. jan. 2024
Hello TJ, thank you for sharing your experience with us and fellow travelers alike. I have taken into account, the matters forwarded and ask that you please accept my apology on behalf of the Hotel. What you've stated, arises many concerns. I will be sure to relay these matters to higher management for further investigation for resolution.

2/10 – Forferdelig

Robyn

Bodde her 1 natt i januar 2024
Svar fra S.R. den 25. jan. 2024
Hello Robyn, we thank you for rating your recent stay with us. I do apologize for the inconveniences you experienced that caused such a low rating. If you'd allow, I'd like to hear more on your experience by contacting The Hotel. Please note, at this time Expedia does not allow contact information to be shared in the reviews).

8/10 – Bra

Bob

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent staff very helpful. Room clean & comfortable
Bodde her 1 natt i desember 2023
Svar fra S.R. den 2. jan. 2024
Thank you for staying with us! I am pleased to hear you've you enjoyed both your room accommodations and the hospitality from our team. It is our aim to offer you the best in service and I am glad we hit the mark. It was a pleasure to have you.

10/10 – Utmerket

Angela

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay love colony inn staff are incredible
Bodde her 9 netter i desember 2023
Svar fra S.R. den 2. jan. 2024
WOW!, Thank you for the awesome rating of your recent stay with us. We are elated to hear our team members should you true Bahamian hospitality. It was a pleasure to have.

8/10 – Bra

David og Los Alamos

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice place. Could use some attention to the building/facility as there are several items that need repair or improvement. Example was the door to our room would not seal and you could see outside through the crack. For the money your place is a great value. Breakfast was a little underwhelming, but it was enough to keep us going until lunch.
Bodde her 1 natt i desember 2023
Svar fra Adara C. den 2. jan. 2024
Dear David,Thank you for your review. We will take your review into consideration for future building amends. Thank you for staying with us here at the Colony Club Inn & Suites!Happy New Year!

6/10 – Grei

Carlos

Bodde her 4 netter i desember 2023
Svar fra Adara C. den 5. feb. 2024
Thank you for your review and for staying with us here at the Colony Club Inn & Suites!

8/10 – Bra

DEBARSHI

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property is located in a quiet place and easy to go downtown and beaches...night time one needs to be bit careful specially while walking downtown...else very nice...good food, lots of drinks...shopping places...overall a nice experience...oh one thing...carry cash as lot of the taxi drivers and eating places like shacks take only cash. Also, Amec CC doesn't work in most places...onlg visa, mastercard
Bodde her 4 netter i desember 2023
Svar fra Adara C. den 28. des. 2023
Hello Debarshi,Thank you for your lovely review. We are glad to hear that you enjoyed your stay with us here at the Colony Club Inn & Suites!

10/10 – Utmerket

Victor

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We didn't have a cattle they gave us one. No hangers - requested and they gave us. It was noisy in the room they gave us another one with an upgrade. These people work hard. Overall we enjoyed our stay. It was pity to leave the Colony club. Thank you for having made our stay an awesome experience!
Bodde her 8 netter i desember 2023
Svar fra S.R. den 26. des. 2023
Hello Victor, I am so pleased you've enjoyed your stay with us and the hospitality from our team members. It's our aim to offer our guests the best in service and I am delighted to know we've hit the mark. It was a pleasure serving you and we'd love to have come again!

10/10 – Utmerket

vinay

Likte: Personale og service og fasiliteter
Bodde her 8 netter i november 2023
Svar fra S.R. den 26. des. 2023
Wow,thank you for the awesome rating of your recent stay with us. I am glad our team made your stay comfortable. It was a pleasure to you.

8/10 – Bra

Vernon

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff
Bodde her 4 netter i november 2023
Svar fra S.R. den 26. des. 2023
Thank you for staying with us. It was a pleasure to have you.

10/10 – Utmerket

Madeline

Reiste med partner, Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room we stayed at had a mini-kitchen with a hot plate, a microwave and an electric kettle!, which was an unexpected and pleasant surprise! We were able to reheat meals and have tea. The rooms are small, but surprisingly well-appointed, and the entire area was very clean and welcoming. The hotel is within walking distance of a pretty nice beach and a bunch of restaurants. Great budget option for a Bahamian vacation!
Bodde her 1 natt i november 2023
Svar fra S.R. den 26. des. 2023
Hello Madeline, thank you for booking your stay with us. I am sooo happy to hear you've enjoyed your accommodations. It is our aim to leave our guest satisfied and happy to hear we exceeded your expectations.

10/10 – Utmerket

mercedes

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
No me gustó que no avía comida
Bodde her 2 netter i november 2023
Svar fra S.R. den 26. des. 2023
Thank you for booking your stay with us. It was a pleasure to serve you.

10/10 – Utmerket

Angi

Likte: Renhold
I Love it , it’s Quite, private and the staff is very Helpful.
Bodde her 4 netter i november 2023
Svar fra S.R. den 25. nov. 2023
Hello angi,Thank you for booking your stay with us. It's always guests such as yourself that make our day a little brighter and thank you for such positive comments. It was a real pleasure having you.

8/10 – Bra

Angela

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very individual with nice staff.
Bodde her 1 natt i november 2023
Svar fra S.R. den 23. nov. 2023
Hello Angela, Thank you for booking your stay with us. We're pleased to hear you liked both your accommodation and the hospitality from our staff. It was a pleasure having you.

8/10 – Bra

Thomas

Reiste med familie
Likte: Personale og service og overnattingsstedets bygg og tilstand
Clean room friendly staff
Bodde her 6 netter i november 2023
Svar fra S.R. den 22. nov. 2023
Thank you for booking your stay with us. We are so pleased you've enjoyed both your room accommodations and the hospitality from our staff. It was a pleasure to have you!

10/10 – Utmerket

elza

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff is professional, welcoming and warm and extend every effort to accomodate guests.
Bodde her 1 natt i november 2023
Svar fra S.R. den 22. nov. 2023
Thank you for booking your stay with us. We are so delighted to hear you've enjoyed great hospitality from our staff and I will share your comments with them. It was a pleasure to have you.

6/10 – Grei

Elimay

Likte: Personale og service
The staff was helpful and accommodating. The comfort level of the room can be greatly improved. The reception area could use a more inviting outlook. The staff could be better trained to inform prospective guests of transportation options regarding pick up from the airport, rather than telling the guests we don’t have pick up from the airport. Overall, my stay was a pleasant one.
Bodde her 5 netter i oktober 2023
Svar fra S.R. den 6. nov. 2023
Hello Elimay,we greatly appreciate your feedback. We are pleased to hear you've enjoyed the hospitality of our staff. We have begun some upgrades to our reception lobby, adding some greenery, local 3D art work and pictures.We hope to complete the same for our studio rooms for early 2024.It concerns me, however, that a member of staff told you that we dont offer a shuttle service, as this is not the case. We advertise this service on the channel manager site and in the welcome message you receive at the time of your booking, outlinining the details of the airport shuttle service and how to book.

6/10 – Grei

Marva

Likte: Renhold
It was comfortable
Bodde her 1 natt i oktober 2023
Svar fra S.R. den 2. nov. 2023
Hello Marva, we appreciate your feed back. It was a pleasure serving you.

10/10 – Utmerket

Keneth

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Spacious room, breathtaking ambience and clean.
Bodde her 1 natt i oktober 2023
Svar fra S.R. den 26. okt. 2023
Hello Kenneth, thank you for the awesome rating. Its guest like you that make our work even more pleasurable. Thanks for staying with us.

4/10 – Dårlig

Sylvester

Bodde her 5 netter i september 2023
Svar fra S.R. den 22. nov. 2023
Thank you booking your stay with us, It was a pleasure to have you!

4/10 – Dårlig

BHASKAR

Likte: Renhold
Likte ikke: Personale og service og romkomfort
Please don't stay here
Hotel is located about a mile away from anything. The nearest eateries are in Arawak Cay. Didn't feel safe at night while coming down the road after dinner. No one walks on the road. The room was spacious, with good beds and bright lighting, but the good things ends there. The room service is horrible. Out of my 4-day stay here, a day passed when no one came to clean up the room. The other two days, I had to remind them several times to clean the room. The tea, Coffee bags, sugar, complimentary water bottles were not given and you need to ask for it several times at the reception and woe betides you if you return after sunset, when no one is present. You won't have anything. There isn't a single space for keeping your suitcases, no wardrobe to hang your clothes. Forget Wifi here. Goes off every 5 minutes and you need to relog and the bandwidth is in Kbs. You wouldn't use the soap bar provided for cleaning your shoes, it's of such a bad quality. No hot water in bathroom. The shower-head sprinkles in drops. The only saving grace is the Good Breakfast. Had a very bad time there. Spoiled our vacation
The Room.
Bodde her 4 netter i oktober 2023
Svar fra S.R. den 28. okt. 2023
Dear Mr. Bhaskar, we really appreciate your sharing your experience with us. Firstly , I'd like to apologize for for the inconvenience caused to you, as it is our aim to offer the best in service and it is evident that we dropped the ball with you. Please note that we will investigate the matter and address the appropriate team memebers. We will also using your comments as key points for our incoming meeting. May I ask, that on your next trip, that you would give us an opportunity to redeem ourselves?.Once again we humbly apologize to you and your guest.

10/10 – Utmerket

Jerry

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I like the area, extremely clean and quiet
Bodde her 1 natt i oktober 2023
Svar fra S.R. den 25. okt. 2023
Hello Jerry , thank you for the awesome rating.We're so delighted you've enjoyed your stay with us.

8/10 – Bra

William

Bodde her 1 natt i oktober 2023
Svar fra S.R. den 25. okt. 2023
Hello William, thank you for taking the time to rate your stay us. It was a pleasure having you.

10/10 – Utmerket

Nanette

Bodde her 1 natt i oktober 2023
Svar fra S.R. den 9. nov. 2023
Hello Nanette, thank you for the awesome rating. We are so pleased you've enjoy both your accommodations and the hospitality from our team. It was a pleasure having you.

6/10 – Grei

Lavado

Hotel ok
Bodde her 3 netter i oktober 2023
Svar fra S.R. den 25. okt. 2023
Hello Lavado, thank you for taking the time to rate your experience. It was a pleasure to have you.