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Anmeldelser av Hampton Inn & Suites Lebanon

2.5 out of 5
Hampton Inn & Suites Lebanon
1065 Franklin Rd, Lebanon, TN

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 200 av totalt 417 anmeldelser." "
Rangering på 8 − Bra. 109 av totalt 417 anmeldelser." "
Rangering på 6 − Grei. 59 av totalt 417 anmeldelser." "
Rangering på 4 − Dårlig. 24 av totalt 417 anmeldelser." "
Rangering på 2 − Forferdelig. 25 av totalt 417 anmeldelser." "

8,6/10

Renhold

8,8/10

Personale og service

7,8/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

7,6/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Michael Andrew

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The hotel is tired and the room was not to my cleanliness standards (the carper was old and dirty). Breakfast was good and the interaction with the hotel workers was generally good
Bodde her 3 netter i mai 2024

4/10 – Dårlig

Melissa

Reiste med partner, Forretningsreisende
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Our room was invested with ants. We had to have the bedding changed. There was human fluids on mattress cover and the sheet was a queen size on a king bed. I told front desk about ants. They said they knew. We're Hilton Honor members and always stay at hampton inn but this was a disappointment.
Bodde her 4 netter i april 2024

6/10 – Grei

Patricia

The rooms could have been cleaner. The rugs are spit vacuumed. Not around edges of walls or furniture. Had some ants in the toom
Bodde her 1 natt i april 2024
Svar fra Kathie den 24. apr. 2024
Thank you for bringing this to our attention. I will definitely bring this to the attention of our housekeeping department so they can address this. -Kathie Front Office Manager

10/10 – Utmerket

Lori

Bodde her 1 natt i april 2024

10/10 – Utmerket

Richey

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice property
Bodde her 2 netter i mars 2024

8/10 – Bra

Doris

Reiste med familie og små barn
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
It was convenient to our schedule for the weekend
Bodde her 2 netter i mars 2024

10/10 – Utmerket

stephan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2024

6/10 – Grei

Thom

Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024

6/10 – Grei

Dwight

Bodde her 2 netter i februar 2024

2/10 – Forferdelig

Virginia

Bodde her 1 natt i desember 2023

10/10 – Utmerket

Scott og Dorr

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was a business visit and the front office manager, Kathie M, did a great job taking care of our needs. We have had some communication issues in the past, but it looks like they have finally found a new front office manager that "gets it". Great work Kathie!
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Joyce

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Quiet property and easy to find.
Bodde her 1 natt i november 2023

10/10 – Utmerket

Gerald

Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Holly

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Would definitely recommend!
It was a great stay. Even though it was an older hotel, it was well maintained.
Bodde her 1 natt i oktober 2023

2/10 – Forferdelig

Barbara

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Staff was very friendly and helpful. Other than that, this was was the worst hotel I ever stayed at. I have stayed at many Hampton Inns and have always had a great experience so I didn't take the time to look at the reviews. I wish I had because there weree many other hotels in the area. Convenience wise, it was beautiful weather and we would have liked to sit outside and enjoy it but there were no benches or seats anywhere, very disappointing. The cleanliness of room was disgusting. We could tell it was old and dated which was ok but our feet were sticking to the floor and the rug was torn, frayed and filthy. The only good thing is that there were no bed bugs or roaches. You can be sure I will think twice about using Hampton Inn again.
Bodde her 1 natt i oktober 2023

8/10 – Bra

Jimmy

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i september 2023

4/10 – Dårlig

joseph

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The property looked worn out and in need of a remodel. Housekeeping was by request only and we were unaware of this policy until we inquired as to why our room had not been cleaned. This property was not up to Hilton standards.
Bodde her 2 netter i september 2023

8/10 – Bra

Jude

Reiste med en gruppe
Likte: Renhold og fasiliteter
Didn't like no setting out front for smokers
Bodde her 3 netter i september 2023

6/10 – Grei

Robert and Elizabeth

Reiste med partner
Likte: Renhold og personale og service
Room was freezing. We had to turn heat on. Process of getting on the internet was very complicated, signing up for stuff I did not want. Otherwise it was ok, typical hotel for the night.
Bodde her 1 natt i september 2023

10/10 – Utmerket

EVA

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Overall great experience. Breakfast was great every morning, staff was fantastic especially Larry and Sedona. Only complaint is the beds are so hard so Hard next time I will have to bring a memory foam pad.
Bodde her 4 netter i august 2023

10/10 – Utmerket

Ronald

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice staff
Bodde her 1 natt i august 2023

10/10 – Utmerket

Debra

Bodde her 4 netter i august 2023

6/10 – Grei

Ansley

Reiste med familie
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Not worth the high nightly price.
We had to change hotels during our stay for the truck show due to a pet issue. This hotel was a last minute booking and very pricey. My husband travels alot for work and we always put him in Hampton Inns. We were very surprised at how unkept this location was. The tile floors are sticky and the carpet is too. Like they get in a skating ring. Our AC would not keep the room cold. They came twice to look at it but fixed nothing. We were on the third floor and the hallway carpet was in terrible condition. They need to spend some money in renovation beyond the Lobby. It was not worth the nightly price and we wont stay at this location again. We actually left a night early to drive to Chattanooga and stay at the Hampton Inn there since we knew it was in better shape with working AC.
Bodde her 3 netter i juli 2023

8/10 – Bra

Richard

Likte ikke: Overnattingsstedets bygg og tilstand
Ac crapped out during a very hot day and the maintenance man was out! It did get fixed but was uncomfortable for a while
Bodde her 2 netter i juni 2023

10/10 – Utmerket

James

Bodde her 1 natt i juni 2023

6/10 – Grei

Rae Marie

Bodde her 1 natt i juni 2023

4/10 – Dårlig

Lisa

Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
The highway noise in our room was horrible! The floors looked unclean and our shoes kept sticking to the floor. When we checked out, the clerk just said, “ok to email your receipt?”She didn’t ask how our stay was and when I told her about the noise, etc., she just said “oh”. I usually enjoy my stays at Hampton Inn, but this may be our last.
Bodde her 1 natt i mai 2023

6/10 – Grei

Katherine

Likte: Romkomfort
Not one of the better Hamptons
We often stay at a Hampton when we are traveling from one location to another because we have always been pleased. Not so much this time. I should have been leery after seeing 8.2 rating reviews when most Hamptons are 8.8 or higher. First, the good things. Breakfast eating area is bright, cheery, and inviting. Breakfast staff friendly. This area can be seen from the lobby and was spic and span. Location was also a plus for easy on/off from highway. Now for some of the issues. Room smelled smoky, very unpleasant. My shoes stuck to the floor where there wasn’t carpeting. Upon check in, staff was not friendly, not unpleasant or mean, just not friendly. One person was on her phone while the other one checked us in using a robotic manner. Upon check-out, a different desk person was on her phone and barely established eye contact. This Inn was very highly priced compared to other ones in the vicinity, so overall, not worth the extra $$.
Bodde her 1 natt i mai 2023

6/10 – Grei

Christian

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
My room faced the highway and it was very noisy at night. Breakfast was not subpar. Parking was tight. Room was clean and staff was friendly.
Bodde her 3 netter i mai 2023

10/10 – Utmerket

Jeremy

Bodde her 2 netter i april 2023

6/10 – Grei

Kindra

Bodde her 1 natt i mars 2023

10/10 – Utmerket

Gina

Forretningsreisende
Likte: Renhold og personale og service
Bodde her 1 natt i mars 2023

10/10 – Utmerket

Charles

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i mars 2023

8/10 – Bra

ERIC

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2023

10/10 – Utmerket

Sarah

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2023

4/10 – Dårlig

George

Forretningsreisende
Likte: Renhold
Likte ikke: Romkomfort
Bodde her 1 natt i januar 2023

8/10 – Bra

Kimberly

Reiste med familie
Likte: Renhold og personale og service
Friendly staff
Friendly staff and hotel was clean. The bed was very uncomfortable and seriously needs an upgrade
Bodde her 6 netter i januar 2023

10/10 – Utmerket

Madeline

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Stay for the night was amazing. Staff was very friendly had a big trailer behind truck and staff helped find a spot for us to make sure it was in front of cameras. Room was very clean. Great selection for breakfast in the morning. Great hotel to stay at!
Bodde her 1 natt i desember 2022

10/10 – Utmerket

DeWayne

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Had a good and rotating beakfast.
Bodde her 5 netter i desember 2022

10/10 – Utmerket

Lauren og Centennial

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2022

8/10 – Bra

Connie

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Our first rooms air conditioning didn't work and the room was dirty. The second rooms a/c worked, but again the room was dirty. My wife had to use disinfectant wipes on the countertops. The floors in both rooms were sticky. We never expect a hotel to be as clean as our house, but this was unacceptable. All of that said, the check in staff was great! Extremely professional, courteous. Sadly, we will not be using this Hampton Inn again.
Bodde her 1 natt i desember 2022

10/10 – Utmerket

CRAIG

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand

10/10 – Utmerket

Laura og DeRidder

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was great nice people could just use some minor maintenance
Bodde her 1 natt i november 2022

10/10 – Utmerket

Stan

Bodde her 1 natt i oktober 2022

10/10 – Utmerket

Candace

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was great. The staff was very helpful and courtesy. Breakfast was good. The only downfall was the terrible couch in the room. Most uncomfortable I've ever sat on to be a new one.
Bodde her 2 netter i september 2022

4/10 – Dårlig

Angela

Likte: Personale og service og fasiliteter
Bodde her 1 natt i september 2022

10/10 – Utmerket

Gerald

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2022

8/10 – Bra

Daniel

Reiste med familie
Likte: Renhold og personale og service
The staff were friendly and helpful. The breakfast choices were slim. Oatmeal was like glue at 8 am both mornings we went to breakfast. Fruit choice was oranges period. Our room was clean. We’ve stayed at nicer Hampton Inns.
Bodde her 2 netter i august 2022

10/10 – Utmerket

Randall

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i juli 2022

6/10 – Grei

Meredith

Reiste med partner
Likte ikke: Personale og service
We requested to have a our room cleaned and it didn’t happen. The fitted sheets on the bed wouldn’t stay on the bed. Over all everything looked worn out.
Bodde her 2 netter i juli 2022