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Anmeldelser av Clarion Hotel Nashville Downtown - Stadium

2.5 out of 5
Clarion Hotel Nashville Downtown - Stadium
211 N 1st Street, Nashville, TN

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 812 av totalt 1511 anmeldelser." "
Rangering på 8 − Bra. 398 av totalt 1511 anmeldelser." "
Rangering på 6 − Grei. 162 av totalt 1511 anmeldelser." "
Rangering på 4 − Dårlig. 83 av totalt 1511 anmeldelser." "
Rangering på 2 − Forferdelig. 56 av totalt 1511 anmeldelser." "

8,6/10

Renhold

9,0/10

Personale og service

8,4/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Signar

Reiste med familie
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Came in for the music and we just liked it, the whole package
Bodde her 1 natt i september 2022
Svar fra General Manager den 11. sep. 2022
Dear Signar,Thank you very much for your recent stay at the Clarion Hotel Nashville Downtown-Stadium. It is always great to learn that a guest has thoroughly enjoyed their time with us. We work hard to provide an outstanding experience; therefore, we appreciate you letting us know we are doing just that. Thank you once more for being our guest, and we look forward to your return the next time you are in town. Dee Buchanan,General Manager

8/10 – Bra

Katya

Likte: Renhold, personale og service og fasiliteter
had a very enjoyable stay! it was a nice hotel room. very comfy clean bed. no problems with AC or anything. Before booking, i knew parking would be 20/day so it was expected. Wish there wasn’t construction going on in the lobby area BUT it wasn’t an issue for me during my stay. it was very quiet and peaceful at night. Did the job it needed to do. Very close to downtown too!
Bodde her 4 netter i mai 2024
Svar fra General Manager den 30. mai 2024
Dear Katya, Thank you for including Clarion Hotel Nashville Downtown-Stadium in your travel plans! We are thrilled to know you loved our well-appointed rooms and convenient location. Thank you again for your review. We look forward to your next visit!   Angel ReynaGeneral Manager

10/10 – Utmerket

adriana

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice place
Bodde her 2 netter i mai 2024
Svar fra General Manager den 27. mai 2024
Dear Adriana, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Clarion Hotel Nashville Downtown-Stadium. We look forward to your return and wish you all the best with your future travels. Angel Reyna, General Manager

6/10 – Grei

Traci

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra General Manager den 27. mai 2024
Dear Traci, Thank you for sharing your rating regarding your recent visit. We regret any issues which left you with a less-than-perfect impression of our hotel. Please accept our apologies if you experienced any inconvenience. We encourage you to try us again, as we are confident you will enjoy the excellent hospitality we are known for providing. Angel Reyna, General Manager

10/10 – Utmerket

Noah

Likte: Renhold og personale og service
Very well kept
Bodde her 1 natt i mai 2024
Svar fra General Manager den 26. mai 2024
Dear Noah, Thank you for choosing Clarion Hotel Nashville Downtown-Stadium and for your excellent rating. We're delighted to hear you appreciated our well-kept hotel. Our housekeeping team works diligently to ensure everything is spotless, and it means a lot to us that their hard work is recognized by our valued guests like you. It would be an honor to host you again when you return to the area. Have a wonderful day, and travel safely.Angel Reyna,General Manager

6/10 – Grei

Christine

Reiste med partner
It was noisy with remodeling. It did stop and they said it would be done soon. We were told one price when booked and had several unexpected charges added. Room was clean. But tp holder needed tightened also toilet seat. Bed was very comfortable.
Bodde her 1 natt i mai 2024
Svar fra General Manager den 27. mai 2024
Dear Christine, Thank you for taking the time to share your thoughts. While we are glad you liked our spotless and relaxing accommodations, we apologize for the concerns you had during your time with us. We strive to offer outstanding hospitality to each and every guest; therefore, we are disappointed that we did not meet these expectations during your stay. We will share your comments appropriately and are grateful for your patience. We also regret the disappointment you had with some of the extra costs associated with your visit. Our fees are competitively priced and posted on our website so guests can have this information before booking with us. However, we understand your frustrations if these costs came as a surprise to you. We hope to see you again the next time you visit the area so we can provide you with the flawless visit you deserve.Angel Reyna,General Manager

8/10 – Bra

Connie

Reiste med partner
Likte: Renhold og fasiliteter
loved the shuttle to broadway street! Nice clean room but a little noisy due to construction going on.
Bodde her 1 natt i mai 2024
Svar fra General Manager den 26. mai 2024
Dear Connie, Thank you for choosing Clarion Hotel Nashville Downtown-Stadium and for sharing your experience. We are glad to know you were pleased with our convenient shuttle service and excellent accommodations. However, we apologize for the noise disturbance you underwent during your visit. We strive to offer quality service to our guests; therefore, we are disappointed that we did not meet these expectations during your stay. Thank you again for your feedback, and we look forward to your next visit. Angel Reyna,General Manager

6/10 – Grei

Ian Joseph

Reiste med partner
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Unfortunately the property was under construction which we were not made aware of. The first floor was blocked off. Even all water was shut off for a good part of one day. This should be communicated to those looking to book there
Bodde her 3 netter i mai 2024
Svar fra General Manager den 26. mai 2024
Dear Mr. Joseph, Thank you for evaluating your stay at our hotel. Please accept our sincere apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional and memorable stay; therefore, we truly regret that this was not your experience. Thank you again for your patience, and we hope you will give us another chance to provide you with the seamless stay you deserve. Angel Reyna,General Manager

10/10 – Utmerket

Karla

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra General Manager den 26. mai 2024
Dear Karla, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Clarion Hotel Nashville Downtown-Stadium. We look forward to your return and wish you all the best with your future travels.Angel Reyna,General Manager

4/10 – Dårlig

Timothy James

Reiste med familie
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The hotel is under construction and that would have been nice to know before booking. Breakfast was decent but short staffed and ran empty easy. Lady was working hard to keep up but crowd was crazy. This is not close to downtown Broadway and you will need to call a ride to go out.
Bodde her 1 natt i mai 2024
Svar fra General Manager den 26. mai 2024
Dear Mr. James, Thank you for taking the time to share your review. Please accept our sincere apologies for the concerns you had during your time with us. We strive to offer outstanding hospitality to each and every guest; therefore, we are disappointed that we did not meet these expectations during your stay. We are also sorry for the issues you had with the breakfast service, and we will discuss it with relevant teams as we strive to enhance our guest experience going forward. Furthermore, we regret your disappointment with our location and the frustrations you experienced during our peak season. We are grateful for your patience, and we hope you will give us another chance to make a better impression. Angel Reyna,General Manager

6/10 – Grei

Gradi

Likte: Renhold
Bodde her 2 netter i mai 2024
Svar fra General Manager den 23. mai 2024
Dear Gradi, Thank you for sharing your rating regarding your recent visit. We regret any issues which left you with a less-than-perfect impression of our hotel. Please accept our apologies if you experienced any inconvenience. We encourage you to try us again, as we are confident you will enjoy the excellent hospitality we are known for providing.Angel Reyna,General Manager

8/10 – Bra

Marlena

Reiste med familie
close to the arena
Bodde her 1 natt i mai 2024
Svar fra General Manager den 21. mai 2024
Dear  Marlena, Thank you for the kind review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Clarion Hotel Nashville Downtown-Stadium, and we look forward to your next stay.Angel ReynaGeneral Manager

2/10 – Forferdelig

Bao

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff at the valet was rude and slow
Bodde her 1 natt i mai 2024
Svar fra General Manager den 22. mai 2024
Dear Bao, Thank you for taking the time to share your review. Please accept our apologies for the behavior of our associates. We appreciate you bringing this to our attention. We will share your comments with appropriate individuals so such matters do not happen again. We are grateful for your patience, and we hope you will give us another chance to make a better impression. Angel Reyna,General Manager

10/10 – Utmerket

Jorge

Reiste med familie
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Horrible it was under construction renovation and I did not get a refund. Terrible
Bodde her 4 netter i mai 2024
Svar fra General Manager den 22. mai 2024
Dear Jorge, Thank you for choosing Clarion Hotel Nashville Downtown-Stadium and for the review. Please accept our sincere apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional and memorable stay; therefore, we truly regret that this was not your experience. We have also taken note of your concerns with regard to the refund. Your feedback and also your patience in this matter are much appreciated. We will share your message appropriately as we are committed to enhancing our services and guest experience on all levels. We genuinely hope you will consider giving us another chance in the future to provide you with the visit you deserve.Angel ReynaGeneral Manager

10/10 – Utmerket

GABRIEL

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything is good
Bodde her 1 natt i mai 2024
Svar fra General Manager den 20. mai 2024
Dear Gabriel, We are delighted you had an outstanding experience at Clarion Hotel Nashville Downtown-Stadium and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.Angel Reyna,General Manager

2/10 – Forferdelig

chris

Forretningsreisende
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The shower and sink water were not very hot. The bed had tiny pillows which were very uncomfortable. The shuttle service did not start till 9am. The street passing the hotel was noisy at night. Guest returning at night were noisy. At booking the site said free parking but I was charged for parking
Bodde her 3 netter i mai 2024
Svar fra General Manager den 21. mai 2024
Dear Chris, Thank you for evaluating your stay with us. We are sorry for the issues you had with the water temperature. This has been addressed, and we are grateful for your insight. Furthermore, we apologize for not meeting your expectations with the pillows and for the noise disturbances you experienced. Guest feedback gives us valued insight to make improvements to our accommodations and guest experience; therefore, we appreciate your comments. We would also like to share that the parking fees are listed on our site. We will make sure to verify our booking sources for any discrepancies regarding details about our amenities. It is our hope to have another chance to host you again in the future for a relaxing visit you deserve. Angel Reyna,General Manager

10/10 – Utmerket

cynthia

Likte: Renhold og personale og service
Bodde her 3 netter i mai 2024
Svar fra General Manager den 20. mai 2024
Dear Cynthia, Thank you for rating your experience at Clarion Hotel Nashville Downtown-Stadium. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Angel Reyna,General Manager

8/10 – Bra

Alissa

Reiste med partner
Likte: Overnattingsstedets bygg og tilstand
Wass nice hotel with very nice staff. Th construction though was obnoxious and the walls are paper thin. The water did not get hot. It was in an industrial area not really downtown.
Bodde her 4 netter i mai 2024
Svar fra General Manager den 21. mai 2024
Dear Alissa, Thank you for reviewing your stay with us at Clarion Hotel Nashville Downtown-Stadium. It is good to know you liked our property and dedicated associates. However, we regret the frustration you faced due to the ongoing remodel and any noise disruptions you experienced. Feedback like yours gives us valued insight to improve our accommodations and guest experience; therefore, we appreciate your comments. We are also sorry for the issues you had with the lack of hot water in your room. We have addressed this concern, and we are grateful for your patience. Please come back and allow us an opportunity to show you our commitment to providing a seamless visit. Angel Reyna,General Manager

8/10 – Bra

Elizabeth

Reiste med en gruppe
Likte: Renhold og personale og service
We were there for a concert so didn’t spend a lot of time in the hotel which was under construction. The staff was friendly and helpful and the rooms were clean. We were not affected by construction noise however it did make checking in challenging. There is a free shuttle to a downtown drop off spot although we were not told about it. Food at the bar was average and could have had another staffer to help with drinks, food etc. All in all it is a convenient location with free parkingwould so we stay here again
Bodde her 1 natt i mai 2024
Svar fra General Manager den 23. mai 2024
Dear Elizabeth, Thank you for being our guest at Clarion Hotel Nashville Downtown-Stadium and sharing your experience. We are delighted to know you were pleased with our ideal location, courteous associates, and refreshing accommodations. We also appreciate you mentioning our complimentary shuttle service and excellent on-site bar food. However, Please accept our sincere apologies for the concerns you had during your time with us. We strive to offer outstanding hospitality to each and every guest; therefore, we are disappointed that we did not meet these expectations during your stay. Thank you again for your feedback, and we look forward to your next visit. Angel Reyna,General Manager

6/10 – Grei

Amy or

Reiste med partner
The property is recently (partially) renovated. The new areas and rooms are nice. Signs say “Non smoking propert” however staff and managers were smoking at the front door discussing renovations as I was unloading my luggage. The construction is not advertised when you book. There is a trucking company with a shipping dock next door, they start backing( ( beep-beep-beep) trucks super early. Price was reasonable considering, although you have to pay an additional $20 to park on the premises.
Bodde her 1 natt i mai 2024
Svar fra General Manager den 19. mai 2024
Dear Amy, Thank you for being our guest and posting your review. Please accept our sincere apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional and memorable stay; therefore, we truly regret that this was not your experience. We are also sorry for the noise issues you outlined. We will share your comments appropriately and will use them for future improvements. We also regret the disappointment you had with the parking cost. We appreciate your input, as we always want to hear what would have enhanced your stay. We are grateful for your patience and hope you will give us another opportunity to provide you with the flawless visit you deserve.Angel Reyna,General Manager

4/10 – Dårlig

Tommy

Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra General Manager den 17. mai 2024
Dear Tommy, Thank you for sharing your rating. We strive to offer quality service to our guests; therefore, we are disappointed if we did not meet your expectations. Please accept our apologies for any frustrations or inconveniences you may have had during your stay. We hope you will return and allow us to show you the hospitality we are known for providing.Angel Reyna,General Manager

6/10 – Grei

Baris og Oakville

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold
It was very outdated
Bodde her 1 natt i mars 2024
Svar fra General Manager den 15. mai 2024
Dear Baris, Thank you for taking the time to share about our hotel. We are glad your stay with us was enjoyable on many levels, but we are sorry that you felt our property needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for the future modernization of our hotel. It would be our pleasure to welcome you back soon. Angel Reyna,General Manager

8/10 – Bra

Patricia

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Our stay was fine except for the construction going on and banging on the walls that began shortly after 8am. We couldn’t sleep in like we wanted to.
Bodde her 1 natt i mai 2024
Svar fra General Manager den 15. mai 2024
Dear Patricia, Thank you for sharing your feedback regarding your recent stay at Clarion Hotel Nashville Downtown-Stadium. While we are delighted to know that you enjoyed most aspects of your visit, please accept our sincere apologies for the concerns you had during your time with us. We strive to offer outstanding hospitality to each and every guest; therefore, we are disappointed that we did not meet these expectations during your time with us. We will share your comments appropriately, and we appreciate your patience. We hope to have the opportunity to welcome you back the next time you are in the area. Angel ReynaGeneral Manager

10/10 – Utmerket

William

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean rooms. Newly renovated property with some work ongoing.
Bodde her 1 natt i mai 2024
Svar fra General Manager den 14. mai 2024
Dear William, Thank you for taking the time to share your feedback regarding your recent stay at Clarion Hotel Nashville Downtown-Stadium. We strive to provide a comfortable and enjoyable atmosphere, and we are delighted to learn that you found our spotless accommodations to your liking. Your satisfaction is our priority, and we look forward to welcoming you back the next time you are in the area.Angel Reyna,General Manager

6/10 – Grei

MITESH

Likte: Personale og service
The hotel was beautful loved that there was an indoor pool however it was not told to us that there was construction going on infront lobby and I have very bad allergies so I suffered the whole weekend they were kind enough to give us late checkout since we had a late flight but I really wish there was not so much dust and noise
Bodde her 3 netter i april 2024
Svar fra General Manager den 13. mai 2024
Dear Mitesh, Thank you for choosing our hotel for your recent stay. We apologize for the issues you experienced due to our remodel. We understand your frustration, and we are grateful for your patience. On a positive note, we appreciate you mentioning how our indoor pool and beautiful property made a better impression. We hope that you will consider a return visit when our improvements have been completed to experience our revitalization first hand. We look forward to welcoming you back soon.Angel ReynaGeneral Manager

10/10 – Utmerket

Vicki

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Walkable to Nissan Stadium with hotel transportation to Broadway. Nice clean hotel.
Bodde her 1 natt i mai 2024
Svar fra General Manager den 12. mai 2024
Dear Vicki, Thank you for the kind review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Clarion Hotel Nashville Downtown-Stadium, and we look forward to your next stay.Angel ReynaGeneral Manager

8/10 – Bra

Everett

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everything was good just they are doing a remodel little noisy nothing bad I would stay there again
Bodde her 1 natt i mai 2024
Svar fra General Manager den 12. mai 2024
Dear Everett, Thank you for being our guest at Clarion Hotel Nashville Downtown-Stadium and for sharing your experience with fellow travelers. While we are glad that you loved your overall stay with us, we are sorry for the inconvenience you experienced due to our ongoing remodel. We would love for you to experience our updated look and look forward to you coming back and seeing us. Thank you again.Angel ReynaGeneral Manager

10/10 – Utmerket

David

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff was extremely friendly and helpful. Rooms were very clean and comfortable.
Bodde her 2 netter i mai 2024
Svar fra General Manager den 9. mai 2024
Dear David, Thank you for choosing Clarion Hotel Nashville Downtown-Stadium and for your great review. It is nice to see this type of recognition for our staff, and we will be sure to share this lovely feedback with them. We are also happy you liked our comfortable rooms. It was a pleasure having you as our guest, and we look forward to welcoming you again soon.Angel ReynaGeneral Manager

2/10 – Forferdelig

William

Bodde her 1 natt i april 2024
Svar fra General Manager den 30. mai 2024
Dear William, On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.Angel ReynaGeneral Manager

8/10 – Bra

robert

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
There was a lot of updating and landscaping going on but was still very pleasant stay. I do not understand why they charge $20 for parking in their parking lot. The shuttle downtown was awesome.
Bodde her 1 natt i mai 2024
Svar fra General Manager den 9. mai 2024
Dear Robert, Thank you for being our guest at Clarion Hotel Nashville Downtown-Stadium. We are glad you enjoyed your stay overall and liked the convenience of our shuttle service. We also understand your concerns about the parking fee. We strive to maintain competitive pricing while offering convenient on-site parking, and we will certainly take your feedback into consideration. It was a pleasure having you as our guest, and we hope to see you again soon. Angel ReynaGeneral Manager

10/10 – Utmerket

Jennifer

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Eli the shuttle bus driver was the best!
Bodde her 4 netter i april 2024
Svar fra General Manager den 6. mai 2024
Dear Jennifer, Thank you for your heartwarming words; we sincerely appreciate the wonderful review. We will enjoy sharing your compliments with Eli. It will surely put a smile on their faces. We look forward to your next stay at Clarion Hotel Nashville Downtown-Stadium. Thank you again!Angel ReynaGeneral Manager

8/10 – Bra

Nicola

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024
Svar fra General Manager den 6. mai 2024
Dear Nicola, We are thrilled you had an excellent stay at Clarion Hotel Nashville Downtown-Stadium, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Angel ReynaGeneral Manager

10/10 – Utmerket

LaVonne

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very friendly customer oriented staff! Carly at the front counter is so sweet and personable.
Bodde her 3 netter i april 2024
Svar fra General Manager den 1. mai 2024
Dear LaVonne, Thank you for choosing Clarion Hotel Nashville Downtown-Stadium for your recent stay. We are pleased to hear about the exceptional service you received from our associates and how they exceeded your expectations. Thank you for your kind remarks about LaVonne; we will enjoy sharing your compliments with them. It was our pleasure accommodating you, and we hope to have you revisit the next time you are in the area.Angel ReynaGeneral Manager

10/10 – Utmerket

Tyler

Very close to Nissan stadium
Bodde her 1 natt i april 2024
Svar fra General Manager den 27. apr. 2024
Dear Tyler, Thank you for being our guest at Clarion Hotel Nashville Downtown-Stadium. We are glad you had a great stay and that our location in proximity to Nissan Stadium added to the enjoyment of your visit. It was our pleasure accommodating you, and we look forward to welcoming you back again.Angel Reyna,General Manager

10/10 – Utmerket

David

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra General Manager den 27. apr. 2024
Dear David, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Clarion Hotel Nashville Downtown-Stadium. We look forward to your return and wish you all the best with your future travels.Angel Reyna,General Manager

8/10 – Bra

Luke

Bodde her 1 natt i april 2024
Svar fra General Manager den 15. mai 2024
Dear Luke, Thank you for choosing to stay with us and for leaving your rating. We're delighted to know that you had a great experience here at Clarion Hotel Nashville Downtown-Stadium. We look forward to welcoming you back on your next visit.Angel Reyna,General Manager

10/10 – Utmerket

lise

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 5 netter i april 2024
Svar fra General Manager den 25. apr. 2024
Dear Lise, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Clarion Hotel Nashville Downtown-Stadium, and we look forward to welcoming you back soon.Angel ReynaGeneral Manager

10/10 – Utmerket

lise

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Undergoing Reno’s so some noise. Shuttle to and from downtown was amazing!! Rooms were clean and comfortable but walls a bit thin. We use earplugs so no big deal. Breakfast was included and well stocked
Bodde her 4 netter i april 2024
Svar fra General Manager den 25. apr. 2024
Dear Lise, Thank you for choosing Clarion Hotel Nashville Downtown-Stadium and sharing your experience. We are glad you liked our well-maintained accommodations and that you enjoyed our breakfast offerings. We are also glad our location perfectly suited your needs and that you appreciated our shuttle service. However, we deeply regret not meeting some of your expectations and have shared your comments appropriately. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Angel ReynaGeneral Manager

10/10 – Utmerket

Ashley

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I liked how close it was to downtown Nashville and Nissan Stadium. The staff was very friendly and the hotel was very clean. The pool was warm.
Bodde her 3 netter i april 2024
Svar fra General Manager den 24. apr. 2024
Dear Ashley, It was a pleasure to read your review of Clarion Hotel Nashville Downtown-Stadium. We strive to provide every guest with outstanding hospitality, and your compliments serve as encouragement to all of us. We are also happy you loved our ideal location, well-kept property, and pool. Thank you for being our guest, and we look forward to being your hotel of choice when your plans bring you back to the area. Angel Reyna General Manager

8/10 – Bra

Martha og Los Angeles

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property is fine, the only problem is they are doing construction inside the hotel, one day our electricity was shut down from 10:00 am to 5:00 pm and if you wanted to go out you had to take the stairs (we were on the 7th floor). Also on our last day there our room was not cleaned, beds not made, used towels still in the bathroom, no clean towels given and also trash not taken out.
Bodde her 6 netter i april 2024
Svar fra Hotel Management team den 22. apr. 2024
Thank you for your feedback and sincerely apologise for housekeeping not cleaning your room on the last day. That is not like us. Please give us another try in the future and the renovations will be done by Mid May.

10/10 – Utmerket

Vaughn

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Updated rooms...close to downtown with a free shuttle
Bodde her 1 natt i april 2024
Svar fra General Manager den 18. apr. 2024
Dear Vaughn, Thank you for choosing Clarion Hotel Nashville Downtown-Stadium and sharing your experience. We are thrilled to know you were pleased with our ideal location, convenient shuttle service, and modern accommodations. It was a pleasure to host you, and we look forward to your return visit. Angel Reyna,General Manager

4/10 – Dårlig

Billy

Reiste med en gruppe
Likte: Renhold og fasiliteter
Likte ikke: Personale og service
Wake us at 8am each morning for service or remind we have to leave befor 10am
Bodde her 2 netter i april 2024
Svar fra General Manager den 18. apr. 2024
Dear Billy, Thank you for taking the time to share your review. We would like to apologize for our associate's oversight during your visit. This incident will be handled appropriately with the relevant parties so we can take the necessary action to ensure it is not repeated. We are grateful for your patience regarding this matter, and we hope you will return as we would like to provide you with the seamless stay you deserve every time you are our guest.Angel ReynaGeneral Manager

10/10 – Utmerket

Joseph F

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mars 2024
Svar fra Angel Reyna General Manager den 14. apr. 2024
Dear Joseph, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Clarion Hotel Nashville Downtown-Stadium. We look forward to your return and wish you all the best with your future travels.Angel ReynaGeneral Manager

6/10 – Grei

Larry og Greeneville

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
For the price it was disappointing. $150.00 security deposit and $21.75 to park was a little excessive.
Bodde her 1 natt i april 2024
Svar fra General Manager den 13. apr. 2024
Dear Larry, Thank you for the feedback. We regret your dissatisfaction with our incidental charges and your disappointment with our parking charges. We strive to provide competitive pricing for this service, and these fees are transparently displayed on our website, allowing guests to have this information prior to making a reservation. Thank you again.Angel ReynaGeneral Manager

8/10 – Bra

Terrell

Reiste med familie og små barn, Reiste med familie
Should not be advertised as downtown.
Bodde her 3 netter i april 2024
Svar fra General Manager den 9. apr. 2024
Dear Terrell, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. However, we regret your disappointment with the location. We have noted your suggestions, and we will share them appropriately. It was our pleasure hosting you at Clarion Hotel Nashville Downtown-Stadium; we hope to see you again soon. Angel Reyna,General Manager

10/10 – Utmerket

Ryan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Always a nice place to stay
Bodde her 1 natt i april 2024
Svar fra General Manager den 8. apr. 2024
Dear Ryan, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Clarion Hotel Nashville Downtown-Stadium. We look forward to welcoming you back on your next visit!Angel Reyna,General Manager

6/10 – Grei

Jamie

Forretningsreisende, Reiste med familie
Likte: Renhold
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
It’s not a bad hotel, but there is so much construction that the lobby/dining areas look dirty and are noisy. Current construction was not listed on the website. The pool also was not accessible due to the Health Department Codes. This was not listed in the website and was never once told to us by staff at check in. One of the reasons why we booked this hotel was for the pool. Staff is not overly friendly and isn’t very helpful. They told me I couldn’t use cash to pay for a $20 parking pass for their facility. Instead they want to charge it to my card even though I have already paid for the booking before traveling here. Very disappointed in not a whole lot being around the hotel except for warehouse buildings and scummy abandoned parking lots.
Bodde her 1 natt i april 2024
Svar fra General Manager den 8. apr. 2024
Dear Jamie, Thank you for being our guest and sharing your experience. We are sorry for the inconvenience you encountered due to our ongoing remodel and that you were not aware of it before arrival. We understand your frustration and are grateful for your patience. We will share your comments appropriately. We also regret you were not able to take advantage of our indoor pool. We appreciate each of your remarks, and we indeed take your comments to heart. Furthermore, we apologize for the concern you had with our service. Your feedback is important to us, and we will use it to improve our services going forward. We hope you will allow us a second chance to restore your confidence in us.Angel ReynaGeneral Manager

6/10 – Grei

Jacquelyn

Reiste med partner
Likte ikke: Fasiliteter
The property was being renovated during our stay, which was fine. The supervisor for housekeeping on the 8th floor ent above and beyond to make sure we were comfortable. The shuttle driver was wonderful! However, the dust in the room aggravated my husbands’ allergies. The room we were in hadn’t been renovated yet, and there was electrical tape holding the cord to the air conditioner together. Finally, we had to cancel our third night due to a family emergency. The clerk at the front desk assured us that he would approve a refund of that night through Expedia. However, he didn't respond to Expedia for several days then didn’t approve our refund. This was very disappointing.
Bodde her 3 netter i mars 2024
Svar fra General Manager den 8. apr. 2024
Dear Jacquelyn, Thank you for taking the time to review your stay with us. We apologize for the concern you had with your room and the inconvenience this caused you. We appreciate you bringing this to our attention and will evaluate the instances you mentioned, as we are committed to offering exceptional service for our guests. We regret that you had to leave us earlier than expected due to a family emergency and the billing-related issue that you are having. We are also sorry for unsuccessfully addressing this concern in a timely manner. We will share your comments appropriately. That said, we are glad you liked our overall service. Thank you again for your time and consideration. Angel ReynaGeneral Manager

4/10 – Dårlig

Bri

Reiste med familie og små barn, Reiste med familie
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel was clean aside from construction debris. However, we were traveling with a 6 year old. Our intentions were to hit Broadway early day and spend time at the pool for the kid. There was absolutely no communication about pool closures. The option was to shuttle to a motel pool (gross) and then shuttle back. The shuttles never came when requested and we ended up having to pay for a 'Lyft'. The pool situation was a complete deal breaker for my family. Aside from that, management acted like everything was a joke when complaints were made, there was no hot water and the breakfast sucked. I would like to leave a raving review for our bartender Jordan. He was the best part of our stay. I would not recommend this hotel nor would I return. It is close to the strip and well priced but to not have a pool with a bad backup plan is not ok. There were many families who had the same intentions that shared the same frustration with us. In fact, many times the manager prioritized Broadway shuttles over pool shuttles.
Bodde her 4 netter i mars 2024
Svar fra General Manager den 8. apr. 2024
Dear Bri, Thank you for taking the time to share your comments. We sincerely regret that your experience with us was overshadowed due to the concerns you had with not being able to visit our indoor pool. Please accept our sincere apologies for this disappointment. We are also sorry for the dissatisfaction you had with the shuttle service. We will be sharing your feedback with the shuttle service provider to ensure they are more consistent with our guests' travel needs. Furthermore, we apologize for the lack of hot water during your stay and the problem you had with our breakfast offerings. We value your feedback as it helps us know how we can improve our guest experience. On a positive note, we are happy you liked the great service you received from Jordon and will share your kind remarks. We hope you will reconsider us to welcome you back for the flawless experience you deserve. Angel ReynaGeneral Manager

2/10 – Forferdelig

Alexander

Reiste med partner, Reiste med familie og små barn, Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Pool was out, not the end of the world, but when presented with an option they decided to choose complete lack of customer service. I’m not one to bicker, but avoid the place like the plague, or call ahead to ask about noisy building construction, or if the pool is even open. Also, they don’t mention the 20$ charge for parking. Could have gone anywhere else and should have. Paper thin blankets, noisy thin walls, tv didn’t work. Complete dump. Avoid avoid avoid!
Svar fra General Manager den 5. apr. 2024
Dear Alexander, Thank you for staying with us and for your candid review. We apologize you were not able to take advantage of our pool. We understand your disappointment and will address your remarks with the appropriate individuals, as we always look for ways to improve. We are also sorry for the noise issues you endured and for the concerns you had with our amenities. We value your comments and will share them with our team. Furthermore, we have taken note of your feedback regarding our parking fees. We hope you will consider giving us a second chance the next time you are in the area. Angel Reyna General Manager