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Anmeldelser av Best Western Franklin Inn

2.5 out of 5
Best Western Franklin Inn
1308 Murfreesboro Rd, Franklin, TN

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 493 av totalt 1032 anmeldelser." "
Rangering på 8 − Bra. 335 av totalt 1032 anmeldelser." "
Rangering på 6 − Grei. 112 av totalt 1032 anmeldelser." "
Rangering på 4 − Dårlig. 61 av totalt 1032 anmeldelser." "
Rangering på 2 − Forferdelig. 31 av totalt 1032 anmeldelser." "

8,4/10

Renhold

9,0/10

Personale og service

8,0/10

Fasiliteter

8,0/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Tawnya

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Paula den 26. mai 2024
Thank you so very much for your kind words. We appreciate your comments and review! We love hearing from our guests. When in the area again remember us for another great stay.

10/10 – Utmerket

ALMIR

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Paula den 25. mai 2024
Thank you so very much for your kind words. We appreciate your comments and review! We love hearing from our guests. When in the area again remember us for another great stay.

8/10 – Bra

Mary Jo og Indpls.

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
appropriate for the cost. staff was friendly, rooms were clean.
Bodde her 1 natt i mai 2024
Svar fra Paula den 25. mai 2024
Thank you so very much for your kind words. We appreciate your comments and review! We love hearing from our guests. When in the area again remember us for another great stay.

10/10 – Utmerket

Laura

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Breakfast could have been better. It was marginal at best. Checkin/out was easy.
Bodde her 1 natt i mai 2024
Svar fra Paula den 25. mai 2024
Thank you so very much for your kind words. We appreciate your comments and review! We love hearing from our guests. When in the area again remember us for another great stay.

6/10 – Grei

Neil

Bodde her 3 netter i mai 2024
Svar fra Paula den 25. mai 2024
Thank you for taking the time to complete your review and for the feedback regarding your stay. We apologize for any issues and hope to make the needed enhancements to better our guest experience. Looking forward to seeing you back.

8/10 – Bra

Terry

Likte: Renhold og personale og service
Bodde her 1 natt i mai 2024
Svar fra Paula den 20. mai 2024
Thank you so very much for your kind words. We appreciate your comments and review! We love hearing from our guests. When in the area again remember us for another great stay.

10/10 – Utmerket

Maria

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was great!
Bodde her 1 natt i mai 2024
Svar fra Paula den 19. mai 2024
Thank you for taking time to write us a perfect rating! Glad to hear you had a great stay with us. Looking forward to having you back, if your travels find you this way again.

6/10 – Grei

Jianzhong

Reiste med familie
Likte: Renhold og personale og service
The facility hardware is below average
Bodde her 3 netter i mai 2024
Svar fra Paula den 19. mai 2024
Thank you for taking the time to complete your review and for the feedback regarding your stay. We apologize for any issues and hope to make the needed enhancements to better our guest experience

6/10 – Grei

Robert

Reiste med familie
Likte: Renhold og personale og service
Room had a slight cigarette smell.
Bodde her 1 natt i mai 2024
Svar fra Paula den 25. mai 2024
Thank you for taking the time to complete your review and for the feedback regarding your stay. We apologize for any issues and hope to make the needed enhancements to better our guest experience. Looking forward to seeing you back.

6/10 – Grei

Carl

Reiste med partner
Likte ikke: Overnattingsstedets bygg og tilstand
There are better places to stay for the price. Clarion Pointe is much cleaner and priced in same range.
Bodde her 1 natt i mai 2024
Svar fra Paula den 17. mai 2024
Thank you for taking the time to complete your review and for the feedback regarding your stay. We apologize for any issues and hope to make the needed enhancements to better our guest experience. Looking forward to seeing you back.

8/10 – Bra

Hannah

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great customer service, but it was noisy as hell and the beds were hard. Our first room had cars revving their engines outside all night and people stomping up and down the sidewalk talking loudly. We were moved to an upstairs room on the other side of the building, and that fixed the noise issue but then the AC unit was rattling all night long. If you stay here, bring a white noise machine or a good pair of earplugs.
Bodde her 3 netter i mai 2024
Svar fra Paula den 17. mai 2024
Thank you so very much for your kind words. We appreciate your comments and review! We love hearing from our guests. When in the area again remember us for another great stay.

8/10 – Bra

Carla

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024
Svar fra Paula den 17. mai 2024
Thank you so very much for your kind words. We appreciate your comments and review! We love hearing from our guests. When in the area again remember us for another great stay.

10/10 – Utmerket

Stephen

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was next to Publix and Waffle House. What else does a person need?
Bodde her 5 netter i mai 2024
Svar fra Paula den 13. mai 2024
Thank you so very much for your kind words. We appreciate your comments and review! We love hearing from our guests. When in the area again remember us for another great stay.

10/10 – Utmerket

Treasia

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was warm and welcoming and ready to assist us when we arrived. The breakfast was nice. There was a variety of choices and it was maintained and clean. The room was clean and nice.
Bodde her 2 netter i mai 2024
Svar fra Paula den 12. mai 2024
Thank you so very much for your kind words. We appreciate your comments and review! We love hearing from our guests. When in the area again remember us for another great stay.

8/10 – Bra

Guy

Likte: Renhold
The room I stayed in on this visit had several problems, e.g., tv, refrigerator, microwave did not work initially (was fixed next day) and toilet required attention to flush properly. Other stays at this property have not had these problems.
Bodde her 3 netter i mai 2024
Svar fra Paula den 10. mai 2024
Thank you for taking the time to complete your review and for the feedback regarding your stay. We apologize for any issues and hope to make the needed enhancements to better our guest experience. Looking forward to seeing you back.

8/10 – Bra

Cindy

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property was well maintained. Breakfast was very good.
Bodde her 1 natt i mai 2024
Svar fra Paula den 10. mai 2024
Thank you so very much for your kind words. We appreciate your comments and review! We love hearing from our guests. When in the area again remember us for another great stay.

10/10 – Utmerket

Paul

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Close to our conference and nice restaurants
Bodde her 5 netter i april 2024
Svar fra Paula den 6. mai 2024
Thank you for the fantastic review and wonderful comments regarding your stay with us. We are so thankful for your visit and are glad we provided an awesome stay. Come to see us again soon.

10/10 – Utmerket

Vicki

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
So far so good.
Bodde her 1 natt i mai 2024
Svar fra Paula den 6. mai 2024
Thank you for the fantastic review and wonderful comments regarding your stay with us. We are so thankful for your visit and are glad we provided an awesome stay. Come to see us again soon.

6/10 – Grei

Katherine

Reiste med familie
Likte: Renhold
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
people should know that this is a drive up motel with two stories and access to room is outside. and there is NO elevator! Room was clean and location is good but hotel on the outside is VERY dated and needs TLC badly.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

George

Bodde her 1 natt i mai 2024
Svar fra Paula den 25. mai 2024
Thank you so very much for your kind words. We appreciate your comments and review! We love hearing from our guests. When in the area again remember us for another great stay.

10/10 – Utmerket

Gerry

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Really great check-in (thank you Noor). Nice updated, clean property with ample parking just off I65. Plenty of dining options in the i.mediate area and relatively easy drive to the Franklin/Carter House battlefield. Do the tour - very informative. Ice Machins and laundry machines on site. Pretty nice breakfast with many options from pancakes to yogurt & cereal. Plenty of great coffee shops also. Ask for a room away from the road crews/construction crews - apparently the work keeps them up talking and smoking on the balconeies at night. One of the better places to stay in the area for the money. We'd go back next time through.
Bodde her 1 natt i april 2024
Svar fra Paula den 4. mai 2024
Thank you so very much for your kind words. We appreciate your comments and review! We love hearing from our guests. When in the area again remember us for another great stay.

10/10 – Utmerket

William Anthony

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff are pleasant and courteous. It’s a great and convenient location too. But the best part about it is the continental breakfast! This is our second time to this hotel. And we will book it again when we come to Franklin.
Bodde her 4 netter i april 2024
Svar fra Paula den 4. mai 2024
Thank you so very much for your kind words. We appreciate your comments and review! We love hearing from our guests. When in the area again remember us for another great stay.

8/10 – Bra

Ferdinando

Bodde her 5 netter i april 2024
Svar fra Paula den 18. mai 2024
Thank you for taking the time to complete your review and for the comments regarding your stay. We appreciate the kind words and feedback as this helps us perfect our guest experience. Hope to see you again soon!

4/10 – Dårlig

Melissa og Fort Oglethorpe

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
If staying at this property be sure to latch the door and put the privacy sign out. 1st housekeeper knocked at 7:30 am and we forgot to latch it back. The 2nd one came at 9 and just walked in the door with no knock.
Bodde her 1 natt i april 2024
Svar fra Paula den 27. apr. 2024
Thank you for taking the time to complete your review and for the feedback regarding your stay. We apologize for any issues and hope to make the needed enhancements to better our guest experience. Looking forward to seeing you back.

8/10 – Bra

anthony

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hot breakfast in the morning was a pleasant surprise.
Bodde her 1 natt i april 2024
Svar fra Paula den 27. apr. 2024
Thank you so very much for your kind words. We appreciate your comments and review! We love hearing from our guests. When in the area again remember us for another great stay.

6/10 – Grei

DIANNA

The room was ok, but looked a bit run down. I asked for a wake-up call and the person said that wasn't possible. It is a very large motel and a LOT of people are coming and going, so it was a bit noisy until about 11:30pm.
Bodde her 1 natt i april 2024
Svar fra Paula den 27. apr. 2024
Thank you for taking the time to complete your review and for the feedback regarding your stay. We apologize for any issues and hope to make the needed enhancements to better our guest experience. Looking forward to seeing you back.

8/10 – Bra

Katherine

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great stay for a long weekend in Franklin. Very convenient location, close to so many restaurants and activities.
Bodde her 3 netter i april 2024
Svar fra Paula den 27. apr. 2024
Thank you so very much for your kind words. We appreciate your comments and review! We love hearing from our guests. When in the area again remember us for another great stay.

8/10 – Bra

Susan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was close to where I needed to be ...
Bodde her 2 netter i april 2024
Svar fra Paula den 27. apr. 2024
Thank you so very much for your kind words. We appreciate your comments and review! We love hearing from our guests. When in the area again remember us for another great stay.

10/10 – Utmerket

Deborah

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room was clean and the bed was comfortable. It looked like the room had been renovated because it had a modern feel. The shower was a stall which I feel more comfortable using than one with a tub. Nice hot breakfast with plenty of choices.
Bodde her 1 natt i april 2024
Svar fra Paula den 21. apr. 2024
Thank you so very much for your kind words. We appreciate your comments and review! We love hearing from our guests. When in the area again remember us for another great stay.

10/10 – Utmerket

Mingming

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good
Bodde her 1 natt i april 2024
Svar fra Paula den 19. apr. 2024
Thank you so very much for your kind words. We appreciate your comments and review! We love hearing from our guests. When in the area again remember us for another great stay.

10/10 – Utmerket

Thomas

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent value
Bodde her 1 natt i april 2024
Svar fra Paula den 27. apr. 2024
Thank you so very much for your kind words. We appreciate your comments and review! We love hearing from our guests. When in the area again remember us for another great stay.

8/10 – Bra

Lucy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
None
Bodde her 1 natt i mars 2024
Svar fra Paula den 19. apr. 2024
Thank you so very much for your kind words. We appreciate your comments and review! We love hearing from our guests. When in the area again remember us for another great stay.

8/10 – Bra

Sonya

Bodde her 13 netter i mars 2024
Svar fra Paula den 19. apr. 2024
Thank you so very much for your kind words. We appreciate your comments and review! We love hearing from our guests. When in the area again remember us for another great stay.

10/10 – Utmerket

Chad

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Paula den 19. apr. 2024
Thank you so very much for your kind words. We appreciate your comments and review! We love hearing from our guests. When in the area again remember us for another great stay.

4/10 – Dårlig

Tracy

Reiste med familie
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The room was not clean at all! Hair and dirt o. The sink and shower. Sticky substances on the bedside table and desk. The bathroom floor was disgusting. The only thing clean was the linens, so I was grateful for that.
Bodde her 2 netter i april 2024
Svar fra Paula den 15. apr. 2024
Thank you for taking the time to complete your review and for the feedback regarding your stay. We apologize for any issues and hope to make the needed enhancements to better our guest experience. Looking forward to seeing you back.

8/10 – Bra

Jeremy

Forretningsreisende, Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was under renovation
Bodde her 1 natt i april 2024
Svar fra Paula den 14. apr. 2024
Thank you so very much for your kind words. We appreciate your comments and review! We love hearing from our guests. When in the area again remember us for another great stay.

10/10 – Utmerket

Robbie

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good place
Bodde her 2 netter i april 2024
Svar fra Paula den 14. apr. 2024
Thank you so very much for your kind words. We appreciate your comments and review! We love hearing from our guests. When in the area again remember us for another great stay.

6/10 – Grei

Sierra

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
Large gap at the bottom of my door resulted in me being able to hear everything outside. A construction crew were hanging out grilling at 1am down the walkway from me so I could hear their whole conversations unless my tv was on full blast. Needless to say, we didn’t sleep very well here. Parking lot was tough to drive through with the speed bumps and potholes. Lobby is not connected to the rooms at all so you will have to trek across the parking lot to a separate building. Breakfast was lackluster. Will definitely find another hotel if I come back to Franklin for a visit. This place is definitely not worth what we paid.
Bodde her 1 natt i april 2024
Svar fra Paula den 13. apr. 2024
Thank you for taking the time to complete your review and for the feedback regarding your stay. We apologize for any issues and hope to make the needed enhancements to better our guest experience. Looking forward to seeing you back.

10/10 – Utmerket

Phillip

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Thanks for the easy stay!
Bodde her 1 natt i april 2024
Svar fra Paula den 12. apr. 2024
Thank you so very much for your kind words. We appreciate your comments and review! We love hearing from our guests. When in the area again remember us for another great stay.

8/10 – Bra

Joyce

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Microwaves are not available at the first floor rooms, has to go to the lobby for it. The room is way too small for the price. You can hear people from outside
Bodde her 2 netter i april 2024
Svar fra Paula den 8. apr. 2024
Thank you for taking the time to complete your review and for the feedback regarding your stay. We apologize for any issues and hope to make the needed enhancements to better our guest experience. Looking forward to seeing you back.

2/10 – Forferdelig

Joseph

Reiste med familie og små barn
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Dirty shower and bed sheets Toilet had blood, urine and hair on it! We turned in our keys and went elsewhere. Thank you Expedia for refunding our stay.
Bodde her 1 natt i april 2024
Svar fra Paula den 8. apr. 2024
Thank you for taking the time to complete your review and for the feedback regarding your stay. We apologize for any issues and hope to make the needed enhancements to better our guest experience. Looking forward to seeing you back.

8/10 – Bra

Sherilee

Likte: Renhold, personale og service og fasiliteter
The room was clean and the hot breakfast provided was good. The door to our room could use a new seal at the bottom and the A/C unit was missing a couple screws sealing it on the outside of the room.
Bodde her 3 netter i april 2024
Svar fra Paula den 6. apr. 2024
Thank you so very much for your kind words. We appreciate your comments and review! We love hearing from our guests. When in the area again remember us for another great stay.

10/10 – Utmerket

Gordon

Bodde her 1 natt i april 2024
Svar fra Paula den 27. apr. 2024
Thank you so very much for your kind words. We appreciate your comments and review! We love hearing from our guests. When in the area again remember us for another great stay.

4/10 – Dårlig

Jay

Reiste med partner
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Ran out of toilet paper and Kleenex. No extra in room. No soap or shampoo - really? Tub door wouldn't stay shut. Bathroom door too close to toilet. Only one small wastebasket.
Bodde her 1 natt i mars 2024
Svar fra Paula den 4. apr. 2024
Thank you for taking the time to complete your review and for the feedback regarding your stay. We apologize for any issues and hope to make the needed enhancements to better our guest experience. Looking forward to seeing you back.

10/10 – Utmerket

robert

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Paula den 4. apr. 2024
Thank you so very much for your kind words. We appreciate your comments and review! We love hearing from our guests. When in the area again remember us for another great stay.

6/10 – Grei

Adel

Reiste med familie
Likte: Fasiliteter
This property was okay to stay for a couple of nights. Parking gets crowded fast and breakfast area is small to eat.
Bodde her 4 netter i mars 2024
Svar fra Paula den 4. apr. 2024
Thank you for taking the time to complete your review and for the feedback regarding your stay. We apologize for any issues and hope to make the needed enhancements to better our guest experience. Looking forward to seeing you back.

8/10 – Bra

Donald

Bodde her 1 natt i mars 2024
Svar fra Paula den 21. apr. 2024
Thank you so very much for your kind words. We appreciate your comments and review! We love hearing from our guests. When in the area again remember us for another great stay.

8/10 – Bra

Paul T Kidwell

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was a solid experience with friendly staff and a clean room. Highway traffic was a bit noisy and it seemed a siren ran by about every hour during the night.
Bodde her 2 netter i mars 2024
Svar fra Paula den 4. apr. 2024
Thank you so very much for your kind words. We appreciate your comments and review! We love hearing from our guests. When in the area again remember us for another great stay.

6/10 – Grei

Carol og Asheville

Likte: Renhold
It was okay. Room was clean. Breakfast was basic.
Bodde her 2 netter i mars 2024
Svar fra Paula den 4. apr. 2024
Thank you for taking the time to complete your review and for the feedback regarding your stay. We apologize for any issues and hope to make the needed enhancements to better our guest experience. Looking forward to seeing you back.

10/10 – Utmerket

Josh

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel and area
Bodde her 1 natt i mars 2024
Svar fra Paula den 4. apr. 2024
Thank you so very much for your kind words. We appreciate your comments and review! We love hearing from our guests. When in the area again remember us for another great stay.