Terrasse/patio
Sjekk tilgjengelighet

Anmeldelser av Baymont by Wyndham Nashville

2.5 out of 5
Baymont by Wyndham Nashville
2350 Elm Hill Pike, Nashville, TN

Anmeldelser

7,0

Bra

Rangering på 10 − Utmerket. 251 av totalt 1006 anmeldelser." "
Rangering på 8 − Bra. 321 av totalt 1006 anmeldelser." "
Rangering på 6 − Grei. 200 av totalt 1006 anmeldelser." "
Rangering på 4 − Dårlig. 110 av totalt 1006 anmeldelser." "
Rangering på 2 − Forferdelig. 124 av totalt 1006 anmeldelser." "

7,2/10

Renhold

7,4/10

Personale og service

6,6/10

Fasiliteter

7,0/10

Overnattingsstedets bygg og tilstand

6,4/10

Miljøvennlige løsninger

Anmeldelser

2/10 – Forferdelig

Sandra

No very friendly
Bodde her 1 natt i mai 2024

4/10 – Dårlig

Kennedy

Reiste med en gruppe
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Dirty. Dry blood on hair dryer, muddy shoe marks in shower, wet carpet. Fridge hardly worked. Some rude staff but also some very nice staff! Comfortable beds but definitely do not recommend for longer stays. Also very far from broadway but Ubers were usually quick and cheap.
Bodde her 3 netter i mai 2024
Svar fra Manager den 21. mai 2024
We appreciate your feedback. Since your stay, we have been working diligently to improve the training of our staff and the upkeep of our facility. We do apologize if you experienced any issues during your stay. Thank you so much for choosing Baymont.

10/10 – Utmerket

Samuel

Forretningsreisende
Likte: Fasiliteter
For the price you can not beat it.
Bodde her 1 natt i april 2024
Svar fra Manager den 29. apr. 2024
We appreciate your feedback and are so excited to know that you enjoyed your stay. Thank you for choosing Baymont.

4/10 – Dårlig

Millie

Reiste med familie
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
The refrigerator did not work in the room, The shower had worked, The toilet barely flushed, And the TV kept losing service.
Bodde her 1 natt i april 2024
Svar fra CJ den 8. apr. 2024
We appreciate your feedback. Since your stay, we have been working diligently to improve the training of our staff and the upkeep of our facility. We do apologize if you experienced any issues during your stay. Thank you so much for choosing Baymont.

2/10 – Forferdelig

Rakesh

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
It was so uncomfortable and unsafe to stay. I could not sleep due to noise and disturbance due to some people partying until 5.00 am in the morning.
Bodde her 1 natt i mars 2024
Svar fra CJ den 1. apr. 2024
We appreciate your feedback. Since your stay, we have been working diligently to improve the training of our staff and the upkeep of our facility. We do apologize if you experienced any issues during your stay. Thank you so much for choosing Baymont.

4/10 – Dårlig

Janet

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024
Svar fra Manager den 12. mars 2024
Every day we are learning new ways to improve. We do appreciate your thoughts; we sincerely apologize for any issues you may have had during your stay. Thank you again for choosing Baymont

6/10 – Grei

Nelly

Reiste med familie
Likte: Personale og service
Likte ikke: Fasiliteter
expensive compared to the old facilities, the breakfast that was included is a scam it only included carbohydrates bread, pancakes, bagels and cereals it had no protein and every day it was the same, very bad they should pay attention to that detail, the only thing that bothered me What I liked was the daily attention of the housekeeping, and the proximity to the bus stop, I would not stay there again nor do I recommend it.
Bodde her 4 netter i februar 2024
Svar fra Manager den 7. mars 2024
We appreciate your feedback. Since your stay, we have been working diligently to improve the training of our staff and Hotel. We do apologize if you experienced any issues during your stay. Thank you so much for choosing Baymont.

2/10 – Forferdelig

Chris

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
We checked in and immediately checked out which is something I’ve never done before. The room reeked of smoke, the door jamb looked as if it had recently been broken into and there were literally cars being worked on in the parking lot. The general attitude of people in the hotel seemed ok but the staff was not interested at all in our feedback on the room.
Bodde her 3 netter i februar 2024
Svar fra Manager den 7. mars 2024
We appreciate your feedback. Since your stay, we have been working diligently to improve the training of our staff and our facility. We do apologize if you experienced any issues during your stay. Thank you so much for choosing Baymont.

2/10 – Forferdelig

Dairon

Bodde her 2 netter i februar 2024
Svar fra Manager den 21. mars 2024
Every day we are learning new ways to improve. We do appreciate your thoughts; we sincerely apologize for any issues you may have had during your stay. Thank you again for choosing Baymont.

4/10 – Dårlig

DORA

Reiste med partner
Likte ikke: Renhold
IT WAS NOT VERY CLEAN, MANY FLEAS, IT LOOKS. WORN
Bodde her 1 natt i februar 2024
Svar fra Manager den 7. mars 2024
We value your feedback. Since your stay we have been working diligently to take care of this issue so it will not happen again. We thank you so much for choosing Baymont

8/10 – Bra

Elijah

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra CJ den 20. feb. 2024
We appreciate your feedback and are so excited to know that you enjoyed your stay. Thank you for choosing Baymont.

2/10 – Forferdelig

Maria

Reiste med partner
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Offered breakfast and machine for pancakes was broken no hot breakfast very minimum. Homeless people sleeping in the hallways. The room was ok the shower was falling apart the sink knob came apart a few times. All I can say that for the amount of money it cost not worth it. We were not pleased at all.
Bodde her 3 netter i januar 2024
Svar fra CJ den 9. feb. 2024
Every day we are learning new ways to improve. We do appreciate your thoughts; we sincerely apologize for any issues you may have had during your stay. Thank you again for choosing Baymont.

10/10 – Utmerket

JUDY og MARIETTA

Likte: Personale og service og overnattingsstedets bygg og tilstand
It was very nice!
Bodde her 1 natt i januar 2024
Svar fra CJ den 9. feb. 2024
We appreciate your feedback and are so excited to know that you enjoyed your stay. Thank you for choosing Baymont.

10/10 – Utmerket

Kathi

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice place. Clean.
Bodde her 1 natt i januar 2024
Svar fra CJ den 9. feb. 2024
We appreciate your feedback and are so excited to know that you enjoyed your stay. Thank you for choosing Baymont.

8/10 – Bra

Richard

Forretningsreisende
Likte: Renhold, personale og service og romkomfort
Just a little dated
Bodde her 1 natt i januar 2024
Svar fra CJ den 9. feb. 2024
We appreciate your feedback and are so excited to know that you enjoyed your stay. Thank you for choosing Baymont.

4/10 – Dårlig

Rafeal

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra CJ den 22. jan. 2024
We appreciate your feedback. Since your stay, we have been working diligently to improve the training of our staff. We do apologize if you experienced any issues during your stay. Thank you so much for choosing Baymont.

2/10 – Forferdelig

Constantina

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra CJ den 22. jan. 2024
Every day we are learning new ways to improve. We sincerely apologize for any issues you may have had during your stay. We do appreciate your thoughts, and we thank you for choosing Baymont.

2/10 – Forferdelig

Gustavo

Bodde her 1 natt i januar 2024
Svar fra CJ den 9. feb. 2024
Every day we are learning new ways to improve. We do appreciate your thoughts; we sincerely apologize for any issues you may have had during your stay. Thank you again for choosing Baymont.

10/10 – Utmerket

Donovan

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Available and good customer service.
Bodde her 2 netter i januar 2024
Svar fra CJ den 16. jan. 2024
We appreciate your feedback and are so excited to know that you enjoyed your stay. Thank you for choosing Baymont.

8/10 – Bra

Leland

Reiste med partner
Likte: Renhold og personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Rooms are dated, not enough towels left in rooms and one day werent even left any. Telephone in the room didnt work but didnt notice until the 2nd day. The Free Breakfast was very poor. Not very.many options and even the cereal containers that were there so.s were empty.
Bodde her 3 netter i desember 2023
Svar fra CJ den 9. jan. 2024
We value your feedback. Since your stay we have been working diligently to take care of this issue so it will not happen again. We thank you so much for choosing Baymont.

4/10 – Dårlig

denis

Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Forte odeur de cigarette dans une chambre non-fumeur, Miroir sale, bain usé, visibles signes de dégradation TV ne fonctionnait pas Distributeurs de savon vides Piètre petit déjeuner
Bodde her 1 natt i desember 2023
Svar fra CJ den 9. jan. 2024
We value your feedback. Since your stay we have been working diligently to take care of this issue so it will not happen again. We thank you so much for choosing Baymont.

6/10 – Grei

clare

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra CJ den 9. jan. 2024
We appreciate your feedback and are so excited to know that you enjoyed your stay. Thank you for choosing Baymont.

6/10 – Grei

JOSE og Las cruces

Forretningsreisende
Everything was fine except dirty top sheet on one of the beds had like 12 stains.
Bodde her 1 natt i desember 2023
Svar fra CJ den 8. jan. 2024
We value your feedback. Since your stay we have been working diligently to take care of this issue so it will not happen again. We thank you for choosing Baymont.

10/10 – Utmerket

Gary

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The property was exactly what we had hoped for. It was close to the airport and made our arrival and departure quick and easy. Thank you!
Bodde her 1 natt i desember 2023
Svar fra CJ den 8. jan. 2024
Thank You so much for your feedback. We hope that you choose Baymont for you future stay!

2/10 – Forferdelig

Ashley

Bodde her 2 netter i desember 2023
Svar fra CJ den 9. jan. 2024
Every day we are learning new ways to improve. We do appreciate your thoughts, and we thank you for choosing Baymont.

10/10 – Utmerket

Larry

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very close to airport and property was clean and safe.
Bodde her 1 natt i november 2023
Svar fra CJ den 9. jan. 2024
We appreciate your feedback and are so excited to know that you enjoyed your stay. Thank you for choosing Baymont.

8/10 – Bra

Wendy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023
Svar fra CJ den 9. jan. 2024
We appreciate your feedback and are so excited to know that you enjoyed your stay. Thank you for choosing Baymont.

10/10 – Utmerket

Melisa

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2023
Svar fra manager den 11. nov. 2023
Thank you, Melisa! We're thrilled to hear you had a perfect 10 out of 10 experience. We appreciate your positive feedback and hope to welcome you back soon!

8/10 – Bra

Edward

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Stay was fine
It was the most convenient for our stay overstay here. But the Breakfast was not the best, no Bananas or many other options. It took forever to make a pancake and the front desk clerk spent more time fixing it or putting more batter into the machine.
Bodde her 1 natt i oktober 2023
Svar fra manager den 11. nov. 2023
Dear Edward,Thank you for choosing to stay with us. We're glad to hear your overall experience was fine. We appreciate your feedback on the breakfast, and we'll address the issues to improve. We hope to welcome you back for an even better stay.

6/10 – Grei

Crystal og Niagara Falls

Reiste med familie
Likte: Personale og service
The staff we encountered during our stay were very pleasant and helpful. The property itself is somewhat rundown and out of date which was surprising for a Wyndham property. It’s located pretty much roadside and is extremely noisy with the thru traffic, especially early morning. The drain in the tub was very slow which made it for a shower/bath at the same time. It got cold during our stay and the heat smelled horrendous when we tried to put it on. Had to turn it off and open the door to get the smell out. The price was reasonable which is one of the reason I chose to book and it is a Wyndham branch which is usually nice but this was a bit of a disappointment.
Bodde her 5 netter i oktober 2023
Svar fra manager den 11. nov. 2023
Thank you for sharing your experience, Crystal. We appreciate the positive feedback on the staff but regret the issues with property upkeep, noise, slow drain, and unpleasant heat smell. We'll address these concerns to enhance guest satisfaction.

2/10 – Forferdelig

Kelly

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2023
Svar fra manager den 31. okt. 2023
Dear Kelly,Thank you for choosing our hotel for your recent stay. We are thrilled to learn that you had a wonderful experience. Your feedback is invaluable to us. We look forward to welcoming you back soon!

8/10 – Bra

Jane

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2023
Svar fra manager den 31. okt. 2023
Dear Jane,Thank you for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback is invaluable, and we look forward to welcoming you back in the future.

10/10 – Utmerket

Diane

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean and spacious Nice customer service Breakfast was ample
Bodde her 2 netter i oktober 2023
Svar fra manager den 31. okt. 2023
Dear Diane,Thank you for choosing to stay with us. We are delighted to hear that you enjoyed our clean and spacious accommodations, as well as our pleasant customer service. Our team is thrilled that you found the breakfast ample. We look forward to welcoming you back soon.

6/10 – Grei

Mary Lynn

Likte: Personale og service og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
The odors ruined this place
Walking into the lobby there was too strong of a pine smell. So strong it seems like it was probably to try to cover up bad smells. Going into the room there was a horrible, strong, foul smell with an added smell of too strong cleaning solution to again try to cover the foul smell. That was our big complaint of the place. Everything else was good. All of the staff was welcoming and good. The room appeared good and clean, but the smell! The locks were difficult to maneuver. If they do a good carpet and furniture cleaning/renovation, and adjust their locks to be user friendly it would be a great budget-friendly place. It’s hard to give a good review to a place with such odors, tho.
Bodde her 2 netter i oktober 2023
Svar fra manager den 31. okt. 2023
Dear Mary Lynn,Thank you for sharing your feedback. We apologize for any inconvenience caused by the odors during your stay. We appreciate your compliments about our welcoming staff and the overall cleanliness. We have noted your concerns about the strong smells and the difficulty with the locks. Rest assured, we are taking immediate measures to address these issues to enhance the overall guest experience. We hope to welcome you back in the future for an improved stay.

2/10 – Forferdelig

Kelly A

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Run do not walk away from this property. It should not be advertised as a 3.5 hotel. It is not a hotel at all. It is a motel It should not be advertised on Orbitz at all. The room was filthy. There were bugs in the drawer. The one dresser was broken. Everything was dirty and disgusting. There were people dealing drugs out in the parking lot. We checked in and checked right back out
Bodde her 4 netter i oktober 2023
Svar fra manager den 31. okt. 2023
Dear Kelly A,We are deeply sorry to hear about your disappointing experience. We take feedback seriously and are addressing the issues you raised immediately. We assure you that this does not reflect our usual standards. We apologize for any inconvenience caused and appreciate your feedback.

8/10 – Bra

Miguel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Sam was very helpful upon our arrival.
Bodde her 3 netter i oktober 2023
Svar fra manager den 31. okt. 2023
Dear Miguel,Thank you for choosing our hotel and sharing your feedback. We are thrilled that Sam could make your arrival experience a pleasant one. We hope you continue to enjoy your stay with us.

2/10 – Forferdelig

Christophe

Likte: Romkomfort
Likte ikke: Personale og service
L’hôtel est correct. Par contre le petit déjeuner est inexistant. Le personnel absent
Bodde her 3 netter i oktober 2023
Svar fra manager den 31. okt. 2023
Dear Christophe,Thank you for your recent stay at our hotel. We appreciate your feedback and apologize for any inconvenience you experienced during breakfast. We will address the issues you mentioned to ensure a more enjoyable experience for our guests in the future. Your comfort is our priority, and we hope to welcome you back for a more satisfying stay.

10/10 – Utmerket

Victoria

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Had a great time.
Bodde her 1 natt i september 2023
Svar fra manager den 31. okt. 2023
Dear Victoria,We are delighted to hear that you had a wonderful time with us. Thank you for choosing our hotel for your stay. We look forward to welcoming you back soon for another exceptional experience.

6/10 – Grei

Sandra

Reiste med en gruppe
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Breakfast extremely limited, when i asked why, was told they had been busy and were out of supplies. No hot food, pancake maker broken. Only had cereal and a few mini muffins. No yogurt either. No fruit.
Bodde her 1 natt i oktober 2023
Svar fra manager den 31. okt. 2023
Dear Sandra,Thank you for sharing your feedback. We apologize for the inconvenience you experienced with our breakfast offerings. Rest assured, we have taken immediate steps to address the supply issue and rectify the equipment problem. We appreciate your understanding and hope to provide you with an improved experience in the future.

10/10 – Utmerket

Vera

This was a fantastic overnight stay. Love the city and the Opry.
Bodde her 1 natt i oktober 2023
Svar fra manager den 31. okt. 2023
Dear Vera,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your overnight stay and had a great time exploring the city and the Opry. We hope to welcome you back for another fantastic experience soon.

2/10 – Forferdelig

Vickie

Reiste med familie
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
RUN - terrible staff
I rarely do reviews, I should do more; however these employees were horrible. I understand this is a budget hotel, it met that standard; however, the front desk would not answer calls, they would not set up my keys for duration of trip so I would find myself at my third floor room with the key not working. I actually was in an Uber accident while visiting area, I spent the day in the ER with my 16yo daughter. We get back to our room at 11:30pm. I could not walk. We are on the 3rd floor and the key doesn’t work. We called the number and the reception would not answer and hang up on me without speaking to me. I was trapped on the 3rd floor because my key could not access the elevators. We stood outside for almost an hour trying to get through and front desk would answer and hang up. I was yelling at other customers from the third floor for help as they entered the hotel. I could not walk down the outside steps due to accident. When another guest finally let us into third floor elevator access and I confronted the staff and explained the situation. She was mean to me and said, I answered all my calls. Terrible Terrible. Her boyfriend was hanging in a chair taking up her time. The place is sketchy…..don’t stay here you will regret it. It takes no energy to be a kind human and help. If you don’t want to do your job well go find one you do but don’t be mean to others that call you out. This hotel was the absolute worst place I’ve traveled to over the last 30 years.
Bodde her 3 netter i oktober 2023
Svar fra manager den 18. okt. 2023
Dear Vickie,We're deeply sorry for the distressing experience you encountered during your stay. This falls far below the level of service we aim to provide, and we apologize for any inconvenience caused. Rest assured, your feedback will be used to make necessary improvements in our staff's responsiveness and attitude. We hope to have another chance to show you a more positive side of our hotel.

2/10 – Forferdelig

Zakia

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hotel is really a motel. The rooms were stinky and smelled like animals (cats).
Bodde her 3 netter i oktober 2023
Svar fra manager den 18. okt. 2023
Dear Zakia,Thank you for your feedback. We apologize for the inconveniences you faced during your stay. Please be informed that we are taking immediate steps to renovate our facility to enhance the overall guest experience. We appreciate your understanding and hope to welcome you back to a much-improved environment.

4/10 – Dårlig

Nick

Reiste med familie
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This property has clearly been here a while. The furnature and condition of the walls shows age. It is beyond a few scuffs. The walls were stained in the bathroom and by the sink. A loose toilet line kept water slowly leaking onto the bathroom floor. Probably the biggest disappointment was the fridge did not work and there was no cofee maker. A budget experience for sure. The breakfast was decent and staff was helpful, so two and a half stars.
Bodde her 1 natt i oktober 2023
Svar fra manager den 18. okt. 2023
Dear Nick,Thank you for your feedback. We appreciate your comments and apologize for any inconvenience caused. Please note that we have renovation plans in the pipeline to enhance our guests' experience. We hope to welcome you back to a refreshed and improved setting.

10/10 – Utmerket

Thomas

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was nice
Bodde her 1 natt i oktober 2023
Svar fra manager den 18. okt. 2023
Dear Thomas,We are delighted to hear that you had a pleasant stay. Thank you for choosing us. We look forward to welcoming you back soon.

8/10 – Bra

Robert

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent location, not to busy but close to downtown. Rooms were great and staff was excellent. Only complaint was the mediocre breakfast. We’ve had many continental breakfasts but this one needs improvement. Cheers
Bodde her 3 netter i oktober 2023
Svar fra manager den 18. okt. 2023
Dear Robert,Thank you for your feedback. We are delighted you enjoyed our location and accommodations. Your comments about breakfast have been noted, and we will work to enhance our offerings. We hope to welcome you back soon for an even better experience.

4/10 – Dårlig

Heather

Bodde her 2 netter i oktober 2023
Svar fra manager den 11. nov. 2023
Thank you for your feedback, Heather. We appreciate your input and would like to learn more about your experience to better assist you. Please provide additional details so we can address any concerns you may have.

10/10 – Utmerket

jane

Bodde her 3 netter i oktober 2023
Svar fra manager den 18. okt. 2023
Dear Jane,Thank you for your perfect rating! We're thrilled to hear that you had a wonderful experience. Your satisfaction is our top priority, and we look forward to welcoming you back soon.

10/10 – Utmerket

Reggie

Bodde her 2 netter i oktober 2023
Svar fra manager den 11. nov. 2023
Thank you, Reggie! We're thrilled to hear you had a 5 out of 5 experience with us on Expedia. We appreciate your positive feedback!

8/10 – Bra

Michel

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Le petit-déjeuner est très très très moyen .
Bodde her 2 netter i oktober 2023
Svar fra manager den 18. okt. 2023
Dear Michel,Thank you for your feedback. We will work on enhancing our breakfast options to better meet your expectations.

8/10 – Bra

Margaret

Likte: Renhold
We had no complaints. We enjoyed our stay.
Bodde her 2 netter i oktober 2023
Svar fra manager den 18. okt. 2023
Dear Margaret,We are delighted to hear that you enjoyed your stay with us. Thank you for choosing our hotel, and we look forward to welcoming you back soon.