Hoteller i Napoleon

«everyone was nice and helpful.»

«Marvelous»

«When we arrived at the hotel, we were in shock at how run down the hotel was. The hotel sign looked like a tornado tore it apart! Everything was ripped off of the sign. From the outside of the hotel, you could see ripped curtains and broken windows. The hotel looked deserted. There was a letter size piece of paper TAPED on the glass door to the hotel that listed a phone number to call to check in!! I have never been to a hotel that's had a NOTE in a door with instructions to CALL a number to ...

«The staff was amazing, I was happy to use their soaps and lotion, and breakfast was FANTASTIC. The bed was just so hard.»

«Everything about this property was nice.»

«Great stay. Room was a little chilly but other than that everything was great»

«They came in to clean and make beds and bring more towels proactively»

«yes the ac worked great»

«Had a good stay overall. The breakfast options were a bit limited. Friendly and helpful staff.»

«There were more amenities than I expected, such as an ironing board, coffee pot, and shower chair that would fold down if needed. The room was clean but outdated. The pool looked well maintained but the door to the pool was in the lobby's Breakfast area. Overall I was happy with the room for what I paid. I would go again.»

«Bring slippers, carpet will make your feet or socks black. Staff are super friendly. Beds are comfortable and clean. Bathroom had some mildew stains on the caulk but that’s an easy fix. Breakfast is good enough for free. It consisted of plain omelet with cheese, sausage links, yogurt and cereal and some bread to make toast with. Parking is good, plenty of space.»

«Everything was good except the swimming pool floor need to be remodeled»

«Clean room and good breakfast. Very quiet and convenient.»

«The place was very well kept, the staff was wonderful and makes us want to return EXCEPT for the bedding. Our two queen room had two different height beds and both were the old style mattress and box spring. They were worn out, sides broke down, and creaked and cracked at every move. If they replace the bedding I would give it a for sure 5star rating»

«Very clean inside the room & around the property. Staff was very nice and helpful. Toilet was broken and maintenance was sent out very fast. Beds were comfy.»

«Great hotel and easy to get off I-80»

«They switched our room to the top floor because there were a lot of (loud) kids there that weekend. Very nice and extremely understanding!»

«Clean room, loud air conditioner»

«Under construction with loud banging in the AM. Very humid in the room itself like the building wasn't being properly airconditioned. Im the room, there was a strange/moldy odor. Some of the staff were helpful, and let us switch rooms. The room cleaner found our tablet and made sure we got it back after switching rooms which was a life saver. One of the breakfast staff members was unprofessional and clearly just wanted to talk on her phone and was annoyed by the presence of guests. I get the ...

«Very clean. If you like good customer service, you will not get it here, in my experience. In fact, an AI Robot will most likely replace front desk staff in the next 5 years, putting them out of a job they really don't like anyway.»