Eksteriør

Anmeldelser av Hyatt House Naples/5th Avenue

3.5 out of 5
Hyatt House Naples/5th Avenue
1345 5th Avenue South, Naples, FL

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 587 av totalt 1006 anmeldelser." "
Rangering på 8 − Bra. 224 av totalt 1006 anmeldelser." "
Rangering på 6 − Grei. 108 av totalt 1006 anmeldelser." "
Rangering på 4 − Dårlig. 51 av totalt 1006 anmeldelser." "
Rangering på 2 − Forferdelig. 36 av totalt 1006 anmeldelser." "

8,8/10

Renhold

8,8/10

Personale og service

8,6/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Rune

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
fin beliggenhet, kort vei til hovedgate
Bodde her 3 netter i august 2023
Svar fra Front Desk Manager den 28. aug. 2023
Thank you for choosing the Hyatt House Naples as your home away from home. We are very happy to see you enjoyed your time with us. We look forward to your next visit.

10/10 – Utmerket

Andreas

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i august 2023
Svar fra Front Desk Manager den 5. aug. 2023
Thank you for your review. We look forward to seeing you again soon!

10/10 – Utmerket

Walid

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location, nice staff and clean hotel. Gorgeous view with a balcony from our suite.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Francisco

Bodde her 1 natt i mars 2024

10/10 – Utmerket

Tomas

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent
Bodde her 2 netter i mai 2024

2/10 – Forferdelig

Alyssa

Likte ikke: Renhold og personale og service
We arrived and after issue with a male guest who was uncomfortably chummy with the staff and bartender, we left and went to a different hotel. Felt super unsafe and wouldn’t slept.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Adriana og Princeton

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
received an upgrade with a super nice view
Bodde her 1 natt i mai 2024

8/10 – Bra

Janet og MIAMI

Likte: Renhold og personale og service
Na
Bodde her 2 netter i mai 2024

10/10 – Utmerket

mark

Reiste med familie
I have only wonderful things to say about this property. If I could give it 10 stars I would. Super private. You feel special staying here. 😊
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Karina

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Service at the restaurant was terrible .
Bodde her 1 natt i mai 2024

8/10 – Bra

Alain

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Buena ubicación. Muchos restaurants al frente. Cerca de 5ta ave calle principal de restaurantes y negocios en Naples, pero no recomiendo ir caminando por el calor...Buena experiencia en el hotel. La piscina es de mediana a grande y se llena. Solo un detalle, el area de desayuno no es grande y hay un poco de desorden, culpa de los clientes, poco para sentarse y no hay control en la parte del buffet, pero en general el hotel y las vistas bonitas y muy buen servicio. Lo recomiendo.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Noelia

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excelente, súper céntrico y las habitaciones amplias y cómodas y sobretodo el baño súper limpio ❤️ La atención en general muy buena, el Personal del área de la piscina es muy cordial y están atentos todo el tiempo. Lo recomiendo 👏👏
Bodde her 1 natt i mai 2024
Svar fra JJS den 27. mai 2024
Thank you for the 5 out of 5 review. We hope to see you again soon.

10/10 – Utmerket

Michelle

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024
Svar fra JJS den 27. mai 2024
Thank you for the perfect score. Hope to see you again real soon.

10/10 – Utmerket

Kendra

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra JJS den 27. mai 2024
Thank you for the 5 star review. We are happy that you enjoyed your time with us.

8/10 – Bra

Allen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The Pool was excellent!
Bodde her 10 netter i mai 2024
Svar fra JJS den 27. mai 2024
Thank you for taking to the time to post a review. We do have a large refreshing pool. Hope to see you again.

10/10 – Utmerket

amelia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra JJS den 27. mai 2024
Thank you for the star review. We are glad you enjoyed your stay.

6/10 – Grei

Mary

Reiste med partner
Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Renhold og personale og service
Great pool. Very good breakfast. Hotel lacked amenities which was odd for a Hyatt. Convenient location. Front desk staff was very nice and professional but we had to call to have someone clean the room and the next day we gave up and just picked up clean towels from the front desk. This was after being out of the room all day both days.
Bodde her 3 netter i mai 2024
Svar fra JJS den 27. mai 2024
I truly am sorry that you did not enjoy your stay with us. Normally as long as the do not disturb is not on the door the housekeeping team does a daily refresh of the room. Our hotel is the select service model in the Hyatt family which means we do have less to offer than a full service Hyatt hotel. On the positive side we are also much less expensive than the Hyatt up the road.

10/10 – Utmerket

Peggy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Clean. Nice layout. Loved it
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Denise og Hillsborough

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
MY stay at the Hyatt House was comfortable. The breakfast had a lot of variety. The room was clean and the bed comfortable. Even though I was on the first floor facing the entrance, the room was quiet inside. I di not hear a lot of outside noise. The pool was great and ample seating and lounge chairs.
Bodde her 3 netter i mai 2024
Svar fra JJS den 21. mai 2024
We appreciate you taking the time to give us your feedback and we are delighted to read it was a great hotel experience for you. We enjoyed your visit and welcome you back whenever you are in the Naples area.

10/10 – Utmerket

Jim og Holland

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This hotel is an absolute gem of a place! It is luxurious all the way around. The breakfast is incredible. The pool and surroundings are impeccable and pleasant.
Bodde her 1 natt i mai 2024
Svar fra JJS den 20. mai 2024
Thank you for reaching out and sharing your recent experience. We pride ourselves on providing unparalleled stays for our guests, so we are pleased that you found both comfort and convenience during your stay. We appreciate your loyalty and hope to serve you again and will strive to make your next stay five stars.

8/10 – Bra

Ondene

Reiste med partner
We stay here yearly when visiting Naples. Only disappointment is they have discontinued their shuttle service to downtown area which was a nice convenience. Delicious breakfast and hotel is well maintained.
Bodde her 1 natt i mai 2024
Svar fra JJS den 20. mai 2024
Thank you so much for your recent stay and 4 star review of your hotel experience at the Hyatt House Naples. We really appreciate guest feedback and you mentioned all the aspects that we focus on for a great stay. We are trying to work something out locally for seasonal shuttle service to downtown in 2025.

10/10 – Utmerket

Ofelia og MIAMI

Reiste med familie
Likte: Fasiliteter
All excelent.
Bodde her 1 natt i mai 2024
Svar fra JJS den 20. mai 2024
Thank you for the great review of our hotel. It is always nice to read that our guests enjoyed their time with us and that the service exceeded expectations. The team and I take great pride in our hotel service and providing guests with the ultimate hotel experience. I will be sure to share your review with them.

10/10 – Utmerket

Anabel

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very good for the price and pretty new hotel.
Bodde her 1 natt i mai 2024
Svar fra JJS den 20. mai 2024
Thank you for your feedback regarding your recent stay at Hyatt House Naples. I thank you for this great review and am glad to read about wonderful hotel experience. Please come back and visit us soon!

8/10 – Bra

Jose

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Overall it was great for the price, unfortunately, guests nearby where noisy at midnight
Bodde her 1 natt i mai 2024
Svar fra JJS den 17. mai 2024
Thank you for taking the time out of your schedule to post a review regarding your recent stay at our hotel. We make sure that all rooms are exceptionally cleaned, so guests never have to worry. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to have the opportunity to welcome you again and make your future stays five stars.

8/10 – Bra

Elsa

Reiste med partner
Likte: Fasiliteter
Muy buen lugar
Bodde her 2 netter i mai 2024
Svar fra JJS den 17. mai 2024
We appreciate you taking the time to give us your feedback and we are delighted to read it was a great hotel experience for you. We enjoyed your visit and welcome you back whenever you are in the Naples area.

8/10 – Bra

Pranav

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra JJS den 20. mai 2024
We appreciate you taking the time to give us your feedback and we are delighted to read it was a great hotel experience for you. We enjoyed your visit and welcome you back whenever you are in the Naples area.

10/10 – Utmerket

JOSE og Orlando

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Only bad hotel packing but have to paid $25.00 daily.
Bodde her 4 netter i mai 2024
Svar fra JJS den 15. mai 2024
Thank you so much for your review of our hotel and had a fantastic experience at our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We encourage you to visit us again.

10/10 – Utmerket

Yamile

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra JJS den 15. mai 2024
We appreciate you taking the time to give us your feedback and we are delighted to read it was a great hotel experience for you. We enjoyed your visit and welcome you back whenever you are in the Naples area.

8/10 – Bra

Wilma og Miami Beach

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My apartment had living room and kitchen if you are staying multiple nights with family.
Bodde her 1 natt i april 2024
Svar fra JJS den 15. mai 2024
Thank you for your feedback regarding your recent stay at Hyatt House Naples. Please come back and visit us soon!

10/10 – Utmerket

Patrick

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Loved the morning breakfast. The staff was really helpful and nice! The location is the best!
Bodde her 5 netter i mai 2024
Svar fra JJS den 15. mai 2024
Thank you for providing your feedback while visiting us. We appreciate your time and feedback. We strive for five star service and we would be honored if you would give us the opportunity to host you again so we can ensure your stay is exceptional.

10/10 – Utmerket

Francine

Reiste med en gruppe
The hotel was on the Water and walkable to 5th Avenue restaurants.
Bodde her 5 netter i mai 2024
Svar fra JJS den 15. mai 2024
Thank you so much for your recent stay and 5 star review of your hotel experience at the Hyatt House Naples! We really appreciate guest feedback and you mentioned all the aspects that we focus on for a great stay.

10/10 – Utmerket

Louis og Pembroke Pines

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place. Room was excellent and bed super comfortable
Bodde her 1 natt i mai 2024
Svar fra JJS den 15. mai 2024
Hello Louis, Thank you for your kind remarks regarding your recent stay. We are delighted to read that our team as well as our accommodations were able to meet and exceed your expectations. It was a pleasure to have you as our guest and look forward to your return.

10/10 – Utmerket

Ignacio

Likte: Renhold
Bodde her 2 netter i mai 2024
Svar fra JJS den 15. mai 2024
Thank you for taking the time to score us! We are glad to hear the positive feedback regarding your five star trip to Naples. We look forward to welcoming you back again on your next trip.

4/10 – Dårlig

Abbas

Reiste med partner, Forretningsreisende
Likte: Personale og service
Likte ikke: Renhold og fasiliteter
Bathroom, towels and floor were dirty
Bodde her 1 natt i mai 2024
Svar fra JJS den 15. mai 2024
We extend our deepest appreciation for choosing our hotel during your recent visit. We're sorry the experience was not better. Please come see us again soon!

10/10 – Utmerket

Kirkland

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Put fans in the bathrooms
Bodde her 3 netter i mai 2024
Svar fra JJS den 15. mai 2024
Thank you for the great review of our hotel. It is always nice to read that our guests enjoyed their time with us and that the service exceeded expectations. The team and I take great pride in our hotel service and providing guests with the ultimate hotel experience. I will be sure to share your review with them.

10/10 – Utmerket

David

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Loved that the pull and jacuzzi have an incredible view of the bay. I would have liked the pool to be heated though. Enjoyed the stay nonetheless
Bodde her 4 netter i april 2024
Svar fra JJS den 3. mai 2024
Thank you for taking the time to provide feedback from your stay. We are happy to see you enjoyed the location and the staff were able to meet your needs. We make sure that all our staff is exceptionally trained in all areas, so guests never have to worry. We look forward that you will choose to stay with us again soon and have a five star experience.

2/10 – Forferdelig

Ajrie

Reiste med familie
Likte: Renhold
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Male front desk worker was extremely rude did not explain anything; the property did not disclose that the airport was right behind it and caused so much noise and commotion for my infant. Could not enjoy the pool because of it. Highly disappointed, highly unsatisfied.
Bodde her 4 netter i april 2024
Svar fra JJS den 3. mai 2024
Thank you so much for leaving this detailed review. Learning how we can better improve our guest experience is invaluable to us. The Naples Airport is a private airport. On our Hyatt website we do state under transportation it is 3 miles from the hotel or many people leave reviews some positive and some negative about the planes. We look forward to the opportunity to welcome you back.

10/10 – Utmerket

Marla

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Location, friendly staff, clean and walkable with lots of dining option in the area
Bodde her 7 netter i april 2024
Svar fra JJS den 3. mai 2024
Thank you for taking the time to post this review. I was so happy to read that your experience from start to finish was so good! We pride ourselves in excelling in our rooms with cleanliness and comfort. We make sure that all rooms are exceptionally cleaned, so guests never have to worry. I am happy we were able to live up to your high expectations. Sometimes that is not so easy. Please come back and see us again very soon!

8/10 – Bra

Maria

Likte: Renhold og overnattingsstedets bygg og tilstand
.
Bodde her 2 netter i april 2024
Svar fra JJS den 3. mai 2024
We appreciate you choosing us to host you for your recent trip. We love it when our guests take the time to share a review of their hotel experience. We are thrilled we were able to provide you with a great experience and perhaps next time we will earn a 5 out of 5.

6/10 – Grei

Claudia og Miami

Reiste med partner
Basic hotel, average breakfast, good location.
Bodde her 1 natt i april 2024
Svar fra JJS den 3. mai 2024
Thank you for taking the time to share a detailed review of your experience! We are quite pleased to know that you enjoyed your overall stay. We appreciate your honest feedback on your stay. This feedback helps us to continually improve the guest hotel experience.

10/10 – Utmerket

Thomas

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location with a great outside pool area. All employees were excellent in addition to a fabulous breakfast. Close to the beach, restaurants and activities.
Bodde her 5 netter i april 2024
Svar fra JJS den 3. mai 2024
Thank you for your kind remarks regarding your recent stay. We are delighted to read that our team as well as our accommodations were able to meet and exceed your expectations. It was a pleasure to have you as our guest and look forward to your return.

10/10 – Utmerket

Jean-Zacarie

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Really nice place. The kids and my wife loved it.
Bodde her 4 netter i april 2024
Svar fra JJS den 3. mai 2024
Thank you so much for your recent stay and 5 star review of your hotel experience at the Hyatt House Naples! We really appreciate guest feedback and you mentioned all the aspects that we focus on for a great stay.

10/10 – Utmerket

James

Bodde her 4 netter i april 2024
Svar fra JJS den 3. mai 2024
Thank you so much, we are thrilled that you had such a great time! I know I speak for my entire team when I say that your review reaffirms why we are in this business. We take pride in providing exceptionally clean rooms. We make sure that all rooms are exceptionally cleaned, so guests never have to worry. Please let us know when you are returning so that we may provide you another great stay!

10/10 – Utmerket

Alison

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Overall good
Bodde her 3 netter i april 2024
Svar fra JJS den 3. mai 2024
Thank you for your feedback regarding your recent stay at Hyatt House Naples. I thank you for this great review and am glad to read about wonderful hotel experience. Please come back and visit us soon!

10/10 – Utmerket

Sonia

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great hotel in a beautiful city. The facility is clean, the food at the hotel was excellent, and the staff was very pleasant. I highly recommend.
Bodde her 4 netter i april 2024
Svar fra JJS den 3. mai 2024
Thank you for the great review of our hotel. It is always nice to read that our guests enjoyed their time with us and that the service exceeded expectations. The team and I take great pride in our hotel service and providing guests with the ultimate hotel experience. I will be sure to share your review with them.

10/10 – Utmerket

Shubo

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra JJS den 3. mai 2024
We work to provide our guests with an excellent experience, and I’m happy to see we were able to achieve this for you. It was a pleasure having you with us and encourage you to use our facility whenever you are in the Naples area.

10/10 – Utmerket

John og Barnegat

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had an awesome time at the Hyatt. Stayed for 9 days and loved every minute of it. Everything looked new and very clean. Easy access to downtown Naples. Beach also not far. The pool was huge and right on the river. A great stay!
Bodde her 9 netter i april 2024
Svar fra JJS den 3. mai 2024
Thank you so much for your review of our hotel and had a fantastic experience at our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We encourage you to visit us again.

10/10 – Utmerket

paul ross

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
beautiful property
Bodde her 4 netter i april 2024
Svar fra JJS den 3. mai 2024
We appreciate you taking the time to give us your feedback and we are delighted to read it was a great hotel experience for you. We enjoyed your visit and welcome you back whenever you are in the Naples area.

6/10 – Grei

Ryan

Reiste med familie
Likte: Renhold
.
Bodde her 4 netter i april 2024
Svar fra JJS den 23. apr. 2024
Thank you for your review. We are glad that you and you enjoyed your stay. We appreciate your business and look forward to your return.

8/10 – Bra

Melissa

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room had no AC
Bodde her 2 netter i april 2024
Svar fra JJS den 23. apr. 2024
Thank you for providing your feedback while visiting us. We appreciate your time and feedback. I do apologize that the AC did no function properly during your stay. We strive for five star service and we would be honored if you would give us the opportunity to host you again so we can ensure your stay is exceptional.