we are sorry that your stay was not the best, although we gave you a free upgrade to a junior suite and paid homage to the use of the swimming pool which, as indicated on hotel.com, is subject to charges! Unfortunately, with high temperatures, the air conditioners are subject to a large overload, but the maintenance technician, after his notification, proceeded to set it better. We are surprised that she was not satisfied with the restaurant and the breakfast which is composed as follows: bundt cake, fruit tart, bakery selection ( empty croissants, croissant with cream, pain au chocolat, neapolitan sfogliatelle), cereals, seeds, 4 type of jams, chocolate spread, butter, honeycomb, 4 type of bread, different kind of yogurt, seasonal fresh fruit ( whole and sliced), canned fruit, bacon, scrambled eggs, boiled eggs, raw and steamed vegetables, wurstel, ham, salami, selection of national cheese, smoked salmon, espresso, american coffee, fresh milk ( whole and low fat), soya milk, rice milk, lactose free milk, almond milk, 3 type of juice and prosecco.

thank you for your feedback!

thank you !

Thank youi

Thank you

Goodmorning from Naples, thank you for having posted a review on our hotel, a very important tool for us to improve our services. Thank you for the beautiful words, it is really a joy to know that our restoration work is so much appreciated. Looking forward to welcome you soon again in our “convent” we remain at your disposal for future requests. Rita

thank you for having posted a review on our hotel, a very important tool for us to improve our services. Rita

Thank you for your nice words, we hope to welcome you again in summer maybe

Thank you for your comments. We are happy you enjoiy your stay with us

thank you for your score

thank you for your comments, we are happy you enjoied your stay

THANK YOU

THANK YOU

Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay at our sympathetically converted old building. It's fantastic to know that you appreciated the good-sized rooms and facilities. The views from our rooms and bar/restaurant areas are indeed breathtaking, and we're glad you had a chance to experience them. Our friendly staff takes pride in providing excellent service, and we're pleased that you found them accommodating. We hope you had a fantastic time exploring the city, and we look forward to welcoming you back in the future!

thank you.

thank you

thank you

THANK YOU

Thank you for appreciating our hospitality. We immediately inform the laundry to pay attention to our equipment and check the mattress in your room

Thank you for your comment. We are happy you enjoie stay

Thank you for your comments, we are happy you enajoyed the stay with us

thank you

Thank you for your comments, We are happy you enjoyed your stay

thank you

THANK YOU !

mille mercie

thank you. we are really hapy you enjoyed your stay with us

Dear Claudia, thank you fr your comments. Old monastery are always located in peaceful place calm and quiet, to relax your mind from busy days. Staff is locacate where guests are: so at the reception and along the swimming pool where we have bar and restauarant service from 9 am to 5 pm, then we open the restuarant and bar on the 4th floor from 5pm to midnight. Along the swimming pool we have the lifeguard in charge of towels and sunbeds and the bar with one person always present, on the other side of the terrace we have the restaurant with other 2/3 waiters. The hotel only have 45 rooms so not so big to require hudreds of staff. The rules of the pool are always explained in all websites and are reminded to all guests at the moment of your reservation and automatic confirmation you receive. To reach places of interest is not necessary to take a taxi each time, only 500 meters right and left to the hotel you have the stop of the cable car (a sort of underground along the hillside) and in 5 minutes you reach via Toledo istitutional center or Piazza Dante historical center where you have shops and restaurants.