Eksteriør

Anmeldelser av Holiday Inn Naples, an IHG Hotel

4 out of 5
Holiday Inn Naples, an IHG Hotel
Via Domenico Aulisio, Centro Direzionale Isola E6, Naples, NA

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 349 av totalt 1000 anmeldelser." "
Rangering på 8 − Bra. 389 av totalt 1000 anmeldelser." "
Rangering på 6 − Grei. 140 av totalt 1000 anmeldelser." "
Rangering på 4 − Dårlig. 71 av totalt 1000 anmeldelser." "
Rangering på 2 − Forferdelig. 51 av totalt 1000 anmeldelser." "

8,4/10

Renhold

8,6/10

Personale og service

7,8/10

Fasiliteter

8,0/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Geir Terje

Bodde her 1 natt i juli 2023
Svar fra GM den 16. aug. 2023
Dear Geir TerjeThank you for taking the time to share your experience after your recent stay at Holiday Inn Naples.I am pleased to know you appreciated our hotel.We hope to welcome you back in the near future.Kind Regards,Antonio FeolaOperations Manager

2/10 – Forferdelig

Meifang Li

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Romkomfort
Selve hotellet var fint, men beliggenheten var utrolig dårlig. Det var langt å gå til togstasjonen og skummelt. Opplevde både tyveri og lureri på veien.
Bodde her 6 netter i august 2022
Svar fra GM den 7. sep. 2022
Kjære Meifang LiTakk for at du tok deg tid til å dele dine kommentarer om det nylige oppholdet på Holiday Inn Naples.Jeg beklager veldig å lese din skuffelse over beliggenheten vår. Jeg er enig med deg i at det ikke ser ut til å være like attraktivt som enkelte områder i sentrum, men dette er et praktisk sted å flytte på, nær jernbanestasjonen og flyplassen. I løpet av dagen tilbyr Business District dessuten muligheten til å shoppe og velge mellom et bredt utvalg av steder å spise pizza, mens det ved solnedgang blir det ideelle stedet for jogging.Videre er sikkerhetsnivået garantert av vaktene som vokter de tilstøtende kontorene om natten og vårt eget sikkerhetspersonale.Jeg håper du vil gi oss en ny sjanse til å gi deg en flott opplevelse på Holiday Inn Naples i nær fremtid.Vennlig hilsen,Antonio FeolaOperations Manager

10/10 – Utmerket

André

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott hotell, litt dårlig beliggenhet
Veldig flott hotell som svarte til forventningene. Rommet virket helt nytt og alt var strøkent i fellesområdene. Personalet var meget hyggelige og hjelpsomme. Det eneste som trekker litt ned er omgivelsene. Det virker som et uttrykt nabolag på kveldstid, men er ellers er travelt og ok businessområde på dagtid. Grei distanse til det meste med taxi som resepsjonen bestiller for deg.
Bodde her 2 netter i juli 2022
Svar fra GM den 29. juli 2022
Kjære Andrè Takk for din vurdering av hotellet vårt. Jeg er glad for å høre at du likte oppholdet hos oss. Det er noe våre ansatte er stolte av, så vi setter pris på vurderingen din. Jeg håper vi får muligheten til å ønske deg velkommen igjen i Napoli. Med vennlig hilsen, Alessandro Geminiani Daglig leder

6/10 – Grei

Tae -Sung og Redondo Beach

Likte: Personale og service
Bodde her 1 natt i mai 2024

8/10 – Bra

Christopher

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was great but in a very horrible place.
Bodde her 1 natt i mai 2024

6/10 – Grei

William

Likte: Overnattingsstedets bygg og tilstand
I’m done
Bodde her 1 natt i mars 2024

4/10 – Dårlig

Adriano

Reiste med partner
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Terribile esperienza, ci hanno negato la colazione in quanto parte che nel pacchetto non fosse incluso anche se avevo scelto con colazione inclusa e stava scritto nella descrizione del pacchetto, era segnato che da pagare erano solo le tasse di soggiorno invece mancava solo che ci facevano pagare anche la corrente
Bodde her 2 netter i mai 2024
Svar fra HM den 23. mai 2024
gentile Adriano,Sono spiacente per la nota sulla colazione; sfortunatamente la tariffa prenotata non la includeva ma il nostro staff Le è venuta incontro applicandole una tariffa agevolata.Spero comunque che ciò non Le impedisca di tornare a trovarci in futuro.Grazie ancora per il tempo che ci ha dedicato.Cordiali saluti.Antonio FeolaHotel Manager

8/10 – Bra

LEONARDO

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Robert

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Delighted to have stayed here. Quick and early checkin to a premium room at a great value. A pearl of a hotel in an industrial sea. This was the best designed and equipped hotel I stayed in 5 cities in Italy. Very pleasant dining and bar room and terrace. 10 minutes to airport or center plaza.
Bodde her 1 natt i mai 2024
Svar fra hm den 23. mai 2024
Dear Robert,hank you for your evaluation of our hotel.I am pleased to hear that you enjoyed your stay with us. It is something that our staff takes pride in, so we value your rating.I hope we have the opportunity to welcome you again in Naples.Antonio FeolaHotel manager

8/10 – Bra

Debbie

Likte: Personale og service
The hotel is not located in an area you can walk. The AC in my room did not work well, the room was not as cool as the hall. The staff were very friendly and helpful. The car service the hotel uses to pick me up and return me to the airport was excellent.
Bodde her 1 natt i mai 2024
Svar fra hm den 23. mai 2024
Dear Debbie,Thank you for your feedback, despite was not totally positive.We strive to make each stay as pleasant and comfortable as possible and I apologize for not meeting your expectations about our air conditioning. We always suggest our guests to contact our staff while at the hotel in order for us to solve any doubts or issues immediately.I hope you will give us another opportunity and that your experience will not jeopardize your opinion of our hotel.Antonio FeolaHotel Manager

8/10 – Bra

TADAMITSU og Niiza

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra hm den 23. mai 2024
Dear TADAMITSU.Thank you for choosing to stay at our Holiday Inn Naples and for your positive comments.I am very happy to know you had a great experience with us.I sincerely hope to welcome you again in the future.Kind regardsAntonio FeolaHotel Manager

10/10 – Utmerket

Bruce

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel but area is kind of sketchy....but Naples is generally kinda sketchy anyway...€20 taxi ride to the Spanish Quarter ....lots of traffic and people
Bodde her 2 netter i mai 2024
Svar fra hm den 23. mai 2024
Dear Bruce,Thank you for your evaluation of our Holiday Inn Naples.I am pleased to hear that you enjoyed your stay with us. It is something that our staff takes pride in, so we value your rating.I am sorry to hear that our location was not up to your expectations. I know our location doesn't seem as attractive as some downtown areas, but, as you said, this is a convenient location to move, close to the train station and airport. Furthermore, the security level is guaranteed by the guards who guard the adjacent offices at night and our own security staff.I hope we have the opportunity to welcome you again in Naples.Best regards,Antonio FeolaHotel Manager

10/10 – Utmerket

Evan Robert John

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The Holiday Inn in Naples is a beautiful hotel. The staff (particularly Rosa and Coro) were very good. Rosa upgraded us to a room on one of the renovated floors, which was lovely. The room was clean and had very comfortable beds. The staff was prompt to order us a taxi both into the city centre of Naples and to the airport. The only shortfall of this hotel is that the surrounding area is depressed/run down, which is no fault of the hotel. We chose not to walk around the area of the hotel and opted to order taxis, but we still felt safe overall. Very good spot if you are looking to stay in Napoli.
Bodde her 1 natt i mai 2024
Svar fra hm den 18. mai 2024
Dear Evan Robert John,Thank you for taking a moment to share your experience after your recent stay at Holiday Inn Naples.I am pleased to know you appreciated the hotel and our kind staff.We hope to welcome you back in the near future.Kind Regards,Antonio FeolaHotel Manager

10/10 – Utmerket

Ken

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
What a great place to spend our last day in Italy. Close to the airport and fantastic customer service!
Bodde her 1 natt i mai 2024
Svar fra hn den 18. mai 2024
Dear Ken,Thank you for your evaluation of our Holiday Inn Naples. I am pleased to hear that you enjoyed your stay with us. It is something that our staff takes pride in, so we value your rating. I hope we have the opportunity to welcome you again in Naples.Kind regards,Antonio FeolaHotel Manager

8/10 – Bra

Charles og Clarkston

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Not best location for tourists.
Bodde her 2 netter i mai 2024
Svar fra hm den 18. mai 2024
Dear Charles,Thank you for your evaluation of our Holiday Inn Naples. I am pleased to hear that you enjoyed your stay with us. It is something that our staff takes pride in, so we value your rating. I hope we have the opportunity to welcome you again in Naples.Kind regards,Antonio FeolaHotel Manager

8/10 – Bra

LUCRECIA

Bodde her 1 natt i mai 2024
Svar fra hm den 18. mai 2024
Dear Lucrecia,Thank you for your evaluation of our Holiday Inn Naples. I am pleased to hear that you enjoyed your stay with us. It is something that our staff takes pride in, so we value your rating. I hope we have the opportunity to welcome you again in Naples.Kind regards,Antonio FeolaHotel Manager

10/10 – Utmerket

Joel

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good service and breakfast 👍
Bodde her 1 natt i mai 2024
Svar fra hm den 11. mai 2024
Dear Joel,Thank you for choosing our Holiday Inn Naples and for taking the time to write this wonderful review! We are so glad to hear that you enjoyed our hotel and staff.Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations.We look forward to welcoming you back to our hotel in the future.Kind regardsAntonio FeolaHotel Manager

6/10 – Grei

Jane

Reiste med familie
Likte: Personale og service
Convenient to the airport and staff was helpful.
Bodde her 1 natt i mai 2024
Svar fra hm den 9. mai 2024
Thank you for your evaluation of our Holiday Inn Naples.I am pleased to hear that you enjoyed your stay with us. It is something that our staff takes pride in, so we value your rating.I hope we have the opportunity to welcome you again in Naples.Best regards,Antonio FeolaHotel Manager

6/10 – Grei

Sheri

Likte: Personale og service
The area around the hotel seemed very run down and unsafe. The Hotel it self was ok could have been cleaner, the rug in the room needed cleaned and the mattress was very lumpy and had a very bad sleep.
Bodde her 1 natt i mai 2024
Svar fra gm den 8. mai 2024
Dear Sheri,Thank you for your comments and good feedback about our staff and clean rooms. I am sorry if you experienced any issues with the room mattress; in case of problem we always remind our guests to inform our staff during their stay in order to try to resolve the issue as soon as possible. Regarding the surrounding area, it is the business district of the city and I know it doesn't seem as attractive as some downtown areas, but it is close to major highways, train stations and airports, which is very useful for travelers and business men. I hope we have the opportunity to welcome you again. Kind regards Antonio FeolaHotel Manager

10/10 – Utmerket

Shyla

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Our stay here far exceeded our expectations.
Bodde her 1 natt i mai 2024
Svar fra gm den 8. mai 2024
Dear Shyla,Thank you for taking the time to share your experience after your recent stay at Holiday Inn Naples.I am pleased to know you appreciated our rooms and staff.We hope to welcome you back in the near future.Kind Regards,Antonio FeolaHotel Manager

10/10 – Utmerket

Edward

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good central location with good staff service levels.
Bodde her 2 netter i april 2024
Svar fra gm den 8. mai 2024
Dear Edward,Thank you for taking the time to share your experience after your recent stay at Holiday Inn Naples.I am pleased to know you appreciated our rooms and staff.We hope to welcome you back in the near future.Kind Regards,Antonio FeolaHotel Manager

8/10 – Bra

Luis og SAN GERMAN

Likte: Personale og service og overnattingsstedets bygg og tilstand
The hotel is good for a one night stay but the area where is located is far from everything . The taxi from the airport even if is considered near airport charged us 26 euros. The hotel should have shuttle to the airport. There is a shopping nearby but everything was closed.
Bodde her 1 natt i mai 2024
Svar fra hm den 8. mai 2024
Dear Luis,Thank you for your evaluation of our hotel. I am pleased to learn that you enjoyed your stay with us.It is something that our staff takes pride in, so we value your rating.I hope we have the opportunity to welcome you again in Naples.Kind regardAntonio FeolaHotel Manager

10/10 – Utmerket

KATHERINE

Bodde her 1 natt i april 2024
Svar fra hm den 8. mai 2024
Dear Katherine,Thank you for your evaluation of our hotel. I am pleased to learn that you enjoyed your stay with us.It is something that our staff takes pride in, so we value your rating.I hope we have the opportunity to welcome you again in Naples.Kind regardAntonio FeolaHotel Manager

10/10 – Utmerket

Javier Arreola

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very good option to spend a night near the airport
Bodde her 1 natt i april 2024
Svar fra hm den 8. mai 2024
Dear Javier Arreola,Thank you for your evaluation of our hotel.I am pleased to hear that you enjoyed your stay with us. It is something that our staff takes pride in, so we value your rating.I hope we have the opportunity to welcome you again in Naples.Kind regardsAntonio FeolaHotel Manager

8/10 – Bra

Luis og SAN GERMAN

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
Very isolated there is like a mini mall but everything is closed.
Bodde her 1 natt i april 2024
Svar fra hm den 23. mai 2024
Dear Luis,Thank you for your evaluation of our Holiday Inn Naples.I am pleased to hear that you enjoyed your stay with us. It is something that our staff takes pride in, so we value your rating.I am sorry to hear that our location was not up to your expectations. I know our location doesn't seem as attractive as some downtown areas, but, as you said, this is a convenient location to move, close to the train station and airport. Furthermore, the security level is guaranteed by the guards who guard the adjacent offices at night and our own security staff.I hope we have the opportunity to welcome you again in Naples.Best regards,Antonio FeolaHotel Manager

10/10 – Utmerket

Julio

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice hotel and staff
Bodde her 1 natt i april 2024
Svar fra HM den 28. apr. 2024
Dear Julio,Thank you for your evaluation of our hotel. I am pleased to hear that you enjoyed your stay with us. It is something that our staff takes pride in, so we value your rating. I hope we have the opportunity to welcome you again in Naples.Kind regardsAntonio FeolaHotel Manager

10/10 – Utmerket

Gina

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Loved everything! Daniel at front desk was very helpful and cito dentro il bar era ottimo !
Bodde her 1 natt i april 2024
Svar fra hm den 28. apr. 2024
Dear Gina,Thank you for your evaluation of our Holiday Inn Naples.I am pleased to hear that you enjoyed your stay with us. It is something that our staff takes pride in, so we value your rating.I hope we have the opportunity to welcome you again in Naples.Kind regardsAntonio FeolaHotel Manager

8/10 – Bra

Sarah

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was a nice overall hotel and near the airport. There wasn’t much to do walking around it seemed a little unsafe
Bodde her 1 natt i april 2024
Svar fra hm den 28. apr. 2024
Dear Sarah,Thank you for your evaluation of our hotel. I am pleased to hear that you enjoyed your stay with us. It is something that our staff takes pride in, so we value your rating. I hope we have the opportunity to welcome you again in Naples.Kind regardsAntonio FeolaHotel Manager

8/10 – Bra

Liza

Reiste med partner
Area were is located is unsafe
Bodde her 1 natt i april 2024
Svar fra hm den 28. apr. 2024
Dear Liza,hank you for your evaluation of our Holiday Inn Naples.I am pleased to hear that you enjoyed your stay with us. It is something that our staff takes pride in, so we value your rating.I am sorry to hear that our location was not up to your expectations. I know our location doesn't seem as attractive as some downtown areas, but, as you said, this is a convenient location to move, close to the train station and airport.I hope we have the opportunity to welcome you again in Naples.Best regards,Antonio FeolaHotel Manager

8/10 – Bra

Debra

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
The tub had stains and rust marks. It did not drain well. The windows were so dirty visibility was hampered. The staff was friendly and upbeat.
Bodde her 1 natt i april 2024
Svar fra HM den 28. apr. 2024
Dear Deabra,Thank you for your feedback, we appreciate your comment about our staff.Regarding the room, we have already started a renovation process which involved the bar area and most of the rooms. Unfortunately, the refurbishment process cannot be simultaneous for all rooms, as ours is a 312-room hotel spread over 22 floors.If you want to come back to visit us in the future, it will be my pleasure to assign you a newly renovated room.Kind Regards,Antonio FeolaHotel Manager

8/10 – Bra

Gregory og Craigavon

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room was ok and the bed was comfortable, however instead of carpet it had a wooden floor which could have done with a good brush. Not very comfortable to walk on in the mornings after stepping out of bed. I was not impressed with the continental breakfast and only had it one morning out of 5. A very poor selection. I’ve seen better. Very convenient to the International airport, just 4 miles. Gianturco train station for Pompeii is only a 15 minute walk.
Bodde her 5 netter i april 2024
Svar fra HM den 18. apr. 2024
Dear Gregory,Thank you for your evaluation of our hotel.I am pleased to hear that you enjoyed your stay with us. It is something that our staff takes pride in, so we value your rating.I hope we have the opportunity to welcome you again in Naples.Kind regardsAntonio FeolaHotel Manager

4/10 – Dårlig

Marge

Reiste med familie
We had 2 different nights booked. Our room for the first stay was excellent, clean , updated. The second room we stayed in was very disappointing as the bathroom was quite dated, old bathtub and shower head sprayed all over.
Bodde her 1 natt i april 2024
Svar fra hm den 18. apr. 2024
Dear Marge,Thank you for your feedback, we appreciate your comment about our staff.Regarding the room, we have already started a renovation process which involved the bar area and most of the rooms. Unfortunately, the refurbishment process cannot be simultaneous for all rooms, as ours is a 312-room hotel spread over 22 floors.If you want to come back to visit us in the future, it will be my pleasure to assign you a newly renovated room.Kind Regards,Antonio FeolaHotel Manager

8/10 – Bra

Kristiane og Divide

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The beds are too firm. But you can’t please everyone! Great hotel for the price. Staff was really friendly.
Bodde her 1 natt i april 2024
Svar fra hm den 18. apr. 2024
Dear Kristiane,Thank you for your evaluation of our Holiday Inn Naples.I am pleased to hear that you enjoyed your stay with us. It is something that our staff takes pride in, so we value your rating.I hope we have the opportunity to welcome you again in Naples.Best regards,Antonio FeolaHotel Manager

8/10 – Bra

Joanne

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very convenient for early flight to airport. Good dining options available that allowed avoidance of Naples’ neighborhoods near the airport. Beds weren’t the most comfortable, but they were sufficient. A bit pricey but the best of limited acceptable choices.
Bodde her 1 natt i april 2024
Svar fra HM den 18. apr. 2024
Dear Joanne,Thank you for your evaluation of our Holiday Inn Naples. I am pleased to hear that you enjoyed your stay with us. It is something that our staff takes pride in, so we value your rating. I hope we have the opportunity to welcome you again in Naples.Kind regards,Antonio FeolaHotel Manager

10/10 – Utmerket

Katy

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This was a wonderful property to stay at before our flight the next morning! Check in was easy, the rooms were comfortable, my daughter used the gym and said it was great. There is a bar and restaurant in the hotel and there is a wonderful restaurant across the courtyard as well. Calling a taxi from the front desk was easy and they were able to get a taxi van for all our luggage. This was perfect for us!
Bodde her 1 natt i april 2024
Svar fra hm den 18. apr. 2024
Dear katy,Thank you for your evaluation of our Holiday Inn Naples. I am pleased to hear that you enjoyed your stay with us. It is something that our staff takes pride in, so we value your rating. I hope we have the opportunity to welcome you again in Naples.Kind regards,Antonio FeolaHotel Manager

10/10 – Utmerket

Anil

Bodde her 2 netter i mars 2024
Svar fra hm den 8. mai 2024
Dear Anil,Thank you for taking the time to share your experience after your recent stay at Holiday Inn Naples.I am pleased to know you appreciated our rooms and staff.We hope to welcome you back in the near future.Kind Regards,Antonio FeolaHotel Manager

10/10 – Utmerket

Suzanne

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff were exceptionally helpful and super friendly! Giuseppe and Eleanora in particular. The room was perfect for 2 adults and 2 children. The food was delicious and all of the hotel was spotlessly clean. Would definitely recommend. Dont be put off by the surroundings!!
Bodde her 3 netter i mars 2024
Svar fra HM den 5. apr. 2024
Dear Suzanne,Thank you for your wonderful evaluation of our Holiday Inn Naples. I am pleased to hear that you enjoyed your stay with us and that you appreciated our staff, we take great pride in this, so we value your rating.I hope we have the opportunity to welcome you again in Naples.Kind regards,Antonio FeolaHotel Manager

10/10 – Utmerket

Krystal

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
They had a pull out bed ready to go and the mini fridge drinks and snacks were included! Nice touches!
Bodde her 1 natt i mars 2024
Svar fra HM den 5. apr. 2024
Dear KrystalThank you for your evaluation of our Holiday Inn Naples.I am pleased to hear that you enjoyed your stay with us. It is something that our staff takes pride in, so we value your rating.I hope we have the opportunity to welcome you again in Naples.Best regards,Antonio FeolaHotel Manager

10/10 – Utmerket

Grace og Belmont

Likte: Renhold og fasiliteter
Need more public transportation or shuttles
Bodde her 2 netter i mars 2024
Svar fra HM den 28. mars 2024
Dear Grace,Thank you for your review regarding your stay at Holiday Inn Naples.I was happy to hear your appreciation about our hotel in general.I am pleased to share with you and all our guests that by the end of this year the new metro station “Centro Direzionale” Line 1 should finally be available. The station will be only 1 minute walk from our hotel and will allow our guests to reach every spot of the city.I hope we will have the opportunity to welcoming you again to Naples.Kind regards,Antonio FeolaHotel Manager

8/10 – Bra

Ajay og alpharetta

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
They don’t have shuttle to Train station which is just 2-3 miles only and outside the area is not very good. So don’t think of outside walking around.
Bodde her 1 natt i mars 2024
Svar fra GM den 25. mars 2024
Dear Ajay,Thank you for your evaluation of our Holiday Inn Naples.I am pleased to hear that you enjoyed your stay with us. It is something that our staff takes pride in, so we value your rating.I am sorry to hear that our location was not up to your expectations. I know our location doesn't seem as attractive as some downtown areas, but this is a convenient location to move, close to the train station and airport. Furthermore, the security level is guaranteed by the guards who guard the adjacent offices at night and our own security staff.I hope we have the opportunity to welcome you again in Naples.Best regards,Antonio FeolaResident Manager

10/10 – Utmerket

wendy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Beautiful spot staff and property were lovely. Breath taking view. Very accommodating. They allowed us to store luggage and use facilities till our transfer arrived at 5PM. Would highly recommend the hotel to others.
Bodde her 1 natt i mars 2024
Svar fra Resident Manager den 21. mars 2024
Dear wendyThank you for choosing to stay at Holiday Inn Naples.We always appreciate hearing back from our guests, and it gives us great pleasure to learn that you had such a great experience.We strive to provide our guests with a comfortable and enjoyable experience, and we're delighted that we were able to exceed your expectations. We appreciate your feedback and looking forward to welcome you back to our hotel in the future.Best regards,Antonio FeolaResident Manager

10/10 – Utmerket

Anna

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Personale estremamente competente e gentile
Bodde her 2 netter i mars 2024
Svar fra GM den 4. mars 2024
Gentile Anna,Grazie per il Suo feedback positivo riguardante il Suo soggiorno nel nostro Holiday Inn Naples.Mi fa molto piacere constatare che tutti gli aspetti del nostro hotel siano stati all'altezza delle Sue aspettative.Nella speranza di poterLa accogliere nuovamente in futuro, La saluto cordialmente.Antonio FeolaResident Manager

6/10 – Grei

Ana

Reiste med partner
Está en una zona donde no hay nada, la única forma de moverte es en taxi, es una zona insegura y con mucho indigente y sola
Bodde her 2 netter i mars 2024
Svar fra GM den 4. mars 2024
Querida Ana,Gracias por su evaluación de nuestro Holiday Inn Naples, valoramos su calificación y comentarios.Lamento saber que nuestra ubicación no estuvo a la altura de sus expectativas. Sé que nuestra ubicación no parece tan atractiva como la de algunas zonas del centro, pero es una ubicación conveniente para moverse, cerca de la estación de tren y del aeropuerto.Espero que tengamos la oportunidad de darle la bienvenida nuevamente en Nápoles.Atentamente,Antonio FeolaResident Manager

6/10 – Grei

Alberto

Forretningsreisende
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2024
Svar fra GM den 27. feb. 2024
Dear Alberto,Thank you for taking a moment to evaluate your our Holiday Inn Naples.I apologize for not meeting your expectations completely. We strive to make each stay as pleasant and comfortable as possible.I hope we have the opportunity to welcome you again in Naples.Best regards,Antonio FeolaResident Manager

10/10 – Utmerket

Nicola og TARANTO

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Ottimo soggiorno. Da riconfermare
Bodde her 1 natt i februar 2024
Svar fra GM den 19. feb. 2024
Gentile Nicola,Grazie per aver scelto di soggiornare presso il nostro Holiday Inn Naples.La ringrazio moltissimo per la cortese e attenta valutazione.Nell'attesa di accoglierLa nuovamente nel nostro hotel, La saluto cordialmente.Antonio FeolaResident Manager

10/10 – Utmerket

Simona

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Personalmente gentilissimo e accogliente. Colazione ottima. Tutto perfetto
Bodde her 1 natt i februar 2024
Svar fra GM den 19. feb. 2024
Gentile Simona,Grazie per aver scelto di soggiornare presso il nostro Holiday Inn Naples.La ringrazio moltissimo per la cortese e attenta valutazione.Nell'attesa di accoglierLa nuovamente nel nostro hotel, La saluto cordialmente.Antonio FeolaResident Manager

10/10 – Utmerket

Ibrahim

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Was really nice
Bodde her 1 natt i februar 2024
Svar fra GM den 5. feb. 2024
Dear Ibrahim,Thank you for taking the time to share your experience after your recent stay at Holiday Inn Naples.I am pleased to know you appreciated our hotel.We hope to welcome you back in the near future.Kind Regards,Antonio FeolaResident Manager

10/10 – Utmerket

MARIA

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent services
Bodde her 2 netter i desember 2023
Svar fra GM den 5. feb. 2024
Dear Maria,Thank you for taking the time to share your experience after your recent stay at Holiday Inn Naples.I am pleased to know you appreciated our hotel.We hope to welcome you back in the near future.Kind Regards,Antonio FeolaResident Manager

10/10 – Utmerket

Eustachio og Boise

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra GM den 8. jan. 2024
Dear Eustachio,Thank you for taking a moment to share your experience after your recent stay at Holiday Inn Naples.I am pleased to know you appreciated our hotel. We hope to welcome you back in the near future.Kind Regards,Antonio FeolaResident Manager

6/10 – Grei

Beth

Likte: Personale og service
Likte ikke: Fasiliteter
Bodde her 2 netter i desember 2023
Svar fra GM den 29. des. 2023
Dear Beth,Thank you for taking the time to share your feedback, even if it wasn't totally positive.I'm sorry to hear that we didn't meet your expectations. We always remind our guests to report any problems during their stay to give our staff the opportunity to intervene promptly to try to resolve any inefficiencies.We hope to welcome you againg.Kind regards,Antonio FeolaOperations Manager