Alle anmeldelser som vises er basert på ekte gjesteopplevelser. Kun reisende som har bestilt et opphold med oss, kan sende inn en anmeldelse. Vi verifiserer anmeldelser i henhold til retningslinjene våre og publiserer alle anmeldelser, både positive og negative.Mer informasjonÅpnes i et nytt vindu
Rangering på 10 − Utmerket. 257 av totalt 1002 anmeldelser." "
10 – Utmerket
257
Rangering på 8 − Bra. 493 av totalt 1002 anmeldelser." "
8 – Bra
493
Rangering på 6 − Grei. 180 av totalt 1002 anmeldelser." "
6 – Grei
180
Rangering på 4 − Dårlig. 48 av totalt 1002 anmeldelser." "
4 – Dårlig
48
Rangering på 2 − Forferdelig. 24 av totalt 1002 anmeldelser." "
2 – Forferdelig
24
8,2/10
Renhold
8,4/10
Personale og service
7,6/10
Fasiliteter
7,6/10
Overnattingsstedets bygg og tilstand
7,6/10
Miljøvennlige løsninger
Anmeldelser
10/10 – Utmerket
Dziuginta
4. juli 2023
Dziuginta
Bodde her 1 natt i juni 2023
Svar fra Stefano Risso den 5. juli 2023
Dear Guest,thank you for sharing with us your 10/10 evaluation, we are so glad you enjoyed your experience with us so much.Please be our Guest again anytime soon!Best regards,Grand Hotel Europa
4/10 – Dårlig
Catrine
30. mai 2023
Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Catrine
Bodde her 1 natt i mai 2023
Svar fra Stefano Risso den 6. juni 2023
Dear Catrine,thank you for your opinion; it is really important for us.Best regards from Naples,Grand Hotel Europa
6/10 – Grei
Verifisert reisende
27. nov. 2019
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Verifisert reisende
Bodde her 2 netter i november 2019
Svar fra Simona den 28. nov. 2019
Dear Guest,
thank you for your comment!
See you soon in Naples :-)
8/10 – Bra
Hanne-Merete
Reiste med en gruppe
8. okt. 2019
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hanne-Merete
Bodde her 1 natt i september 2019
Svar fra Simona den 28. nov. 2019
Dear Hanne- Merete,
thank you for your kind comment!
See you soon in Naples :-)
6/10 – Grei
Verifisert reisende
7. aug. 2019
Likte: Personale og service
Sentralt iforhold til jernbanestasjonen
Kort vei til jernbanestasjonen. God service i resepsjonen. Rommet var ok for en natt.
Verifisert reisende
Bodde her 1 natt i august 2019
Svar fra Simona den 8. aug. 2019
Good morning and thank you for your review!
Special thanks from our staff of the reception desk...
Warmest regards from Naples :-)
6/10 – Grei
Verifisert reisende
27. juli 2019
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Verifisert reisende
Bodde her 1 natt i juli 2019
Svar fra Simona den 6. aug. 2019
Thank you :-)
See you soon in bella Napoli!
10/10 – Utmerket
Verifisert reisende
Reiste med partner
26. juli 2019
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff and the breakfast was the best
And the location of the hotel
Verifisert reisende
Bodde her 3 netter i juli 2019
Svar fra Simona den 6. aug. 2019
Dear Guest,
heartfelt thanks for your so nice review!
We work hard everyday only to assure to our beloved guests a pleasant unforgettable stay at our hotel and a very good memory of our amazing city: that's why when we reach our aim we are really happy!
Please feel free to consider Grand Hotel Europa as your neapolitan house: each time you will decide to come back to Naples we will be here ready to welcoming you again!
Warmest regards from all of us :-)
8/10 – Bra
Jon
20. juli 2019
Likte: Personale og service og overnattingsstedets bygg og tilstand
Hyggelig lite hotell i en nokså «travel» gate på siden av sentralstasjonen i Napoli. Litt gammelt men hyggelig hotell med hyggelige folk. Grei frokost og fin bar.
Jon
Bodde her 1 natt i juli 2019
Svar fra Simona den 6. aug. 2019
Good morning Jon and thank you for this nice review!
Just one clarification: our hotel is not old but old style, vintage as you can see from all common areas and furniture....
See you soon in Naples :-)
8/10 – Bra
Espen
9. des. 2018
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Espen
Bodde her 2 netter i desember 2018
8/10 – Bra
Jim
22. aug. 2017
Likte: Renhold og personale og service
Old but nice.
Close to railway station.
Helpful staff.
OK room and wi-fi.
Jim
Bodde her 2 netter i august 2017
Svar fra DIego Rodriguez den 31. aug. 2017
Dear Jim,
thank you for your so good comment on our hotel and on your stay in Naples.
Awaiting for welcoming you to the Grand Hotel Europa soon again, we remain with our personal best regards from a sunny Naples! :-)
8/10 – Bra
Verifisert reisende
30. juli 2017
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
ok hotel by the Train station! easy to park just across the road for 10-15 EUR per day.
Verifisert reisende
Bodde her 1 natt i juli 2017
Svar fra DIego Rodriguez den 4. aug. 2017
Dear Guest,
thank you for your nice comment on your stay at the Grand Hotel Europa.
Kindest regards from the whole staff and from a sunny Naples!
6/10 – Grei
Bente
3. okt. 2016
Likte: Renhold og personale og service
Greit hotell nær stasjonen
Hotellet var helt greit i forhold til pris. Hjelpsomt personale. Uten aircondition ble det veldig varmt på rommet. Pga støy fra gaten var det vanskelig å ha vinduet oppe. Frokosten var helt OK.
Bente
2/10 – Forferdelig
Amanda og Pyrmont
Reiste med partner
26. mai 2024
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
The room was like a cupboard, very small. The was no bottled water or tea making facilities. The bed was awful and sleeping on the floor was more comfortable. Terrible breakfast and not great service. We left early as it was so bad. It felt like we were given the worse room possible.
Amanda
Bodde her 3 netter i mai 2024
10/10 – Utmerket
Jeffrey Chin Yao
Reiste med partner
18. mai 2024
Likte: Renhold, personale og service og fasiliteter
Fair price with a convenient location. Not the best condition room, but good for a couple days quick stay in Naples. Front desk people are friendly.
Jeffrey Chin Yao
Bodde her 1 natt i mai 2024
Svar fra Stefano Risso den 23. mai 2024
Dear Guest,thank you for taking a moment to share your experience at Grand Hotel Europa. We’re glad to hearthat you were pleased with our services and found it to be reasonably priced. We hope you’ll visit us again soon in our wonderful city.Best regards,Grand Hotel Europa
8/10 – Bra
Joyce og Manchester
Reiste med en gruppe
12. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location beside the main station, for transport links, and within walking distance of the historic centre.
Excellent restaurant , many more close by
Joyce
Bodde her 4 netter i mai 2024
Svar fra Marcello den 12. mai 2024
Hello Joyce,thank you so much for your review! We are happy to read your words about us. We hope to host you again and to let you even more surprised. A warm greeting from Naples!
8/10 – Bra
Siping
Reiste med familie
6. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice hotel and very convenient to train station. A little noisy during night because nearby streets.
Siping
Bodde her 1 natt i mai 2024
Svar fra Stefano Risso den 6. mai 2024
Dear Guest,thank you a lot for your nice review. We are really glad you like our location as much as we do; it is for sure the best way to explore Naples and all its beautiful surroundings.Kind regards,Grand Hotel Europa
6/10 – Grei
Claudia og BARRINGTON
13. apr. 2024
Likte: Renhold og personale og service
Likte ikke: Fasiliteter
Lower rating due to a tour group that strained resources. It was difficult to access the free breakfast (and meet a shuttle bus schedule) and the elevator wouldn't go to the 2nd floor as it was needed for first floor guests. Wanted 8 minutes
Claudia
Bodde her 2 netter i april 2024
Svar fra Stefano Risso den 14. apr. 2024
Dear Claudia,thank you for your review. We are deeply sorry you found some issues with our services and we will take good note to improve them even better.Kind regards,Grand Hotel Europa
6/10 – Grei
Anthony
13. apr. 2024
Likte: Personale og service
Propert was basic and overpriced for what was there. Staff was very accomodating. Had to shorten my stay and hotel policy was accomodating as well with no penalty. Very much appreciated.
Anthony
Bodde her 3 netter i april 2024
Svar fra Marcello den 13. apr. 2024
Dear Guest,we are happy to read about your review. It's very important for us to improve our guests' experience. We hope to see you again and maybe offer you a better experience.
8/10 – Bra
Bangarraju
9. apr. 2024
Bangarraju
Bodde her 1 natt i mars 2024
Svar fra Marcello den 12. apr. 2024
Dear Guest,thank you for your review! We hope to host you again and to amaze you again even better!A warm greeting from Naples
8/10 – Bra
Yamil
5. apr. 2024
Likte: Renhold og personale og service
Yamil
Bodde her 3 netter i mars 2024
Svar fra Stefano Risso den 8. apr. 2024
Dear Yamil,thank you a lot for your evaluation. Please visit us again soon, as we'll do our best to improve our services even better.Saluti from Naples!Grand Hotel Europa
8/10 – Bra
Arnaldo
Reiste med familie
1. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Albergo molto comodo e confortevole adiacente la stazione centrale di Napoli. Camere recentemente ristrutturate, personale molto accogliente. Interni curati e servizi accurati. Dintorni un po' da stazione come in tutte le grandi città. Usate il passaggio pedonale per la stazione del fronte all'albergo sulla desta per accedere alla stazione e alle metropolitane.
Arnaldo
Bodde her 4 netter i mars 2024
Svar fra Marcello den 1. apr. 2024
Gentile sig. Arnaldo,siamo felicissimi di leggere queste belle parole su di noi! Speriamo di rivederla prestissimo e di continuare a rendere il suo soggiorno sempre più confortevole.Al contempo la ringraziamo per la critica sulla zona circostante e le assicuriamo che faremo tutto il possibile per migliorare!
8/10 – Bra
Roberto
Reiste med partner
30. mars 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
La strada è persino perivolosa da attraversare
Roberto
Bodde her 3 netter i mars 2024
Svar fra Stefano Risso den 1. apr. 2024
Gent.le Roberto,grazie mille per la Sua recensione. Napoli è una città complicata, è vero, ma talmente bella che Le si perdona tutto...nella speranza che migliori sempre più.Un caro saluto,Grand Hotel Europa
10/10 – Utmerket
Alfonso
Reiste med partner
3. mars 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Inadecuada
Alfonso
Bodde her 2 netter i desember 2023
Svar fra Stefano Risso den 7. mars 2024
Dear Alfonso,thank you a lot for your evaluation. Please come back as soon as you want.Kind regards,Grand Hotel Europa
6/10 – Grei
Verifisert reisende
22. feb. 2024
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service og romkomfort
Quick getaway
Lovely older hotel with lots of charm, close to the railway station. On a quiet side street with lots of cafes. Room was comfortable. Sounds from the hallways echoed into the room. There was a school group but overall they tried to keep the noise down. Maybe rooms should be booked away from where groups are staying.
Verifisert reisende
Bodde her 1 natt i februar 2024
Svar fra Stefano Risso den 24. feb. 2024
Dear Guest,thank you a lot for you review. We are glad you found our hotel lovely and charming, and we'll take good note of your observations to improve our services even better. Kind regards,Grand Hotel Europa
8/10 – Bra
Blair
Reiste med familie
18. feb. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel was really nice. Comfortable and good facilities. The area was not so good but it was close to the train station.
Blair
Bodde her 1 natt i desember 2023
Svar fra Grand Hotel Europa den 19. feb. 2024
Dear Blair,thank you for your evaluation. We are really glad you found our services so convenient for your staying. We really hope to host you again anytime soon. Best wishes,Grand Hotel Europa
8/10 – Bra
Ana
Reiste med familie
5. jan. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lo unico es que la habitación era muy pequeña para 4 personas que reservamos
Ana
Bodde her 2 netter i desember 2023
Svar fra Grand Hotel Europa den 9. jan. 2024
Dear Ana,thank you for leaving us a review. I’m glad to hear that you’re happy with the transaction, we always workhard to help clients find the right fit in a new home. I’ll be sure to share your comments with mycolleagues to ensure we continue to improve our services even better. We look forward tohearing from you again soon.Kind regards,Grand Hotel Europa
10/10 – Utmerket
JEAN-FRANCOIS
Reiste med familie
4. jan. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Propre et tranquille, proche des transports.
Excellent
JEAN-FRANCOIS
Bodde her 3 netter i januar 2024
Svar fra Grand Hotel Europa den 9. jan. 2024
Dear Jean-Francois,Thank you for sharing a review of your recent experience. Our team here at Grand Hotel Europa iscommitted to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We hope you’ll visit us again soon.Kind regards,Grand Hotel Europa
10/10 – Utmerket
Alessandro
Reiste med familie
29. des. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Posizione ottima, vicino a metro e stazione centrale. Parcheggio a pagamento di fronte. Colazione varia e abbondante. Personale disponibile dall'inizio del soggiorno fino alla fine e sempre attento alle richieste del cliente. Camere numerose con varie tipologie ed esposizioni. Zona circostante l'albergo caratteristica delle stazioni ferroviarie centrali.
Alessandro
Bodde her 2 netter i desember 2023
Svar fra Stefano Risso den 9. jan. 2024
Gent.le Alessandro,siamo molto lieti che il Suo soggiorno presso il nostro Albergo sia stato all'altezza delle Sue aspettative. Torni presto a trovarci, il nostro personale sarà ben lieto di accoglierLa di nuovo.Un caro saluto,Grand Hotel Europa
10/10 – Utmerket
Deokhyun og Ridgefield
10. des. 2023
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The train station was close, and all the staff were friendly.
Deokhyun
Bodde her 2 netter i desember 2023
Svar fra Stefano Risso den 23. des. 2023
Dear Guest,thank you a lot for your evaluation.Kind regards,Grand Hotel Europa
6/10 – Grei
Christopher
Reiste med partner
27. nov. 2023
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The water pressure was amazing. The fear of being shanked not so much. The area around this hotel is really sketchy and not a lot of places to eat. Only place is in Train station.
Christopher
Bodde her 2 netter i november 2023
Svar fra Marcello den 28. nov. 2023
Hi Christophher,our team is glad to hear about your review. We always try to do better to gaurantee our guest the best experience.We will be happy to host you again.A warm greeting from Naples!
10/10 – Utmerket
huayan
Reiste med partner
14. nov. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location for transportation if you want to visit Pompeii, and some landmarks in Naples. Staff are very friendly and helpful. Breakfast is decent. Highly recommended.
huayan
Bodde her 2 netter i november 2023
Svar fra Grand Hotel Europa den 15. nov. 2023
Dear Guest,thank you for your great review. At Grand Hotel Europa, we work hard to offer high-quality service toevery guest. We made sure to share this feedback with our Staff members to give them the recognitionthat they deserve. They were delighted to hear your feedback.Please come back soon, we will wait for you.
10/10 – Utmerket
Martin
10. nov. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Martin
Bodde her 2 netter i november 2023
Svar fra Stefano Risso den 13. nov. 2023
Dear MArtin,thank you for your excellent evaluation.We look forward to host you again in our wonderful city.Sincerely,Grand Hotel Europa
8/10 – Bra
Peter
Reiste med familie og små barn
27. okt. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was basic but the room was a good size for the rating. Hotel was clean. Breakfast was good with a good range.
The staff were great, gave us an early check in and were very helpful. Hotel is in a great location for the main train station and all transport to the airport and attractions around Naples.
Peter
Bodde her 3 netter i oktober 2023
Svar fra Marcello den 1. nov. 2023
Good morning Peter!Our whole staff is happy to hear your words, we all are so excited to hear about your review. We would be happy to host you again and do even better.A warm greeting from Naples!
10/10 – Utmerket
Peter
23. okt. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Peter
Bodde her 1 natt i oktober 2023
Svar fra Marcello den 23. okt. 2023
Hello Peter,our staff from Grand Hotel Europa is happy to know you found us well. Thank you for staying here and we hope to see you again!
10/10 – Utmerket
Leah
17. okt. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Leah
Bodde her 2 netter i oktober 2023
Svar fra Marcello den 17. okt. 2023
Hello Leah,we are very happy to know that you found our services good. We hope we will see again!A warm greeting from Naples!
10/10 – Utmerket
Ain
17. okt. 2023
Ain
Bodde her 2 netter i oktober 2023
Svar fra Stefano Risso den 6. nov. 2023
Dear Ain, thank you a lot for your 5/5 evaluation.We really hope to become you again soon.Un saluto,Grand Hotel Europa
2/10 – Forferdelig
Irina
15. okt. 2023
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Tiny room, hotel need a major renovation. Unsafe area.
Irina
Bodde her 2 netter i august 2023
Svar fra Stefano Risso den 16. okt. 2023
Dear Irina,thank you for your valuable feedback. We apologize that our location wasn’t entirely convenient for you. We hope that our service was worth the trip.Kind regards,Grand Hotel Europa
8/10 – Bra
Judith
Reiste med familie
14. okt. 2023
Likte: Personale og service
Likte ikke: Fasiliteter
It’s good for one transit night. The area around the train station is very chaotic.
Judith
Bodde her 1 natt i oktober 2023
Svar fra Stefano Risso den 16. okt. 2023
Dear Judith,thank you for providing us with your valuable feedback. We’re disappointed to hear that our neighborhood wasn’t exactly to your liking. We hope you give us another chance soon, so we can share an even more positive experience.Kind regards,Grand Hotel Europa
10/10 – Utmerket
Verifisert reisende
14. okt. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Verifisert reisende
Bodde her 1 natt i oktober 2023
Svar fra Stefano Risso den 16. okt. 2023
Dear Guest,thank you so much for your 10/10 review. We are delighted to hear that you had a positive experience with us at Grand Hotel Europa. We hope you’ll visit us again soon.Un saluto,Grand Hotel Europa
8/10 – Bra
Elan
12. okt. 2023
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Close to the train station, friendly staff, clean, comfortable beds.
Elan
Bodde her 1 natt i oktober 2023
Svar fra Marcello den 13. okt. 2023
Hello Elan,we are very happy to hear your words. We always try to offer the best possible experience.Hope you will return soon.A warm greeting from Naples!
10/10 – Utmerket
Terry og Long Beach
Reiste med partner
9. okt. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Convenient to the train station. Clean comfortable and quiet.
Terry
Bodde her 2 netter i september 2023
Svar fra Stefano Risso den 9. okt. 2023
Dear Terry,thank you for taking a moment to share your experience at Grand Hotel Europa. We are so pleased to hear you found structure and services to your liking. We look forward to welcoming you back again soon in our beautiful city.Kind regards,Grand Hotel Europa
10/10 – Utmerket
ashutosh
Reiste med partner
2. okt. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
no complaints at all - simply the best
ashutosh
Bodde her 3 netter i september 2023
Svar fra Stefano Risso den 2. okt. 2023
Dear Guest,thank you for taking a moment to share your experience at Grand Hotel Europa. We are so pleased to hear you found our services to your liking. We look forward to welcoming you back again soon in our wonderful city.Kind regards,Grand Hotel Europa
10/10 – Utmerket
Trena
Reiste med familie
23. sep. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We arrived late due to flight delays, we were only staying one night . I’m disappointed only because I would love to enjoy the hospitality Luca showed my daughter and I , travel weary from canada to Naples.
We rearranged now to come back on our way home and eat family stile before leaving for home
Trena
Bodde her 1 natt i september 2023
Svar fra Marcello den 23. sep. 2023
Dear guest,thank you for appreciating us and our work. We will be happy to host you and your daughter again. Our staff is always searching to serve our guests the best way possible.A warm greeting from Naples!
10/10 – Utmerket
William
22. sep. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Location very good
William
Bodde her 1 natt i september 2023
Svar fra Marcello den 23. sep. 2023
Dear William,Thank you for the kind words you spent for us. We would be glad to host you again. A warm greeting from Naples!
10/10 – Utmerket
NAYIBI
19. sep. 2023
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Hotel was very nice, clean, customer service was great.
NAYIBI
Bodde her 2 netter i september 2023
Svar fra Marcello den 19. sep. 2023
Dear Guest,We are glad you found us excellent. Thank you for choosing us, we will happy to serve you again!A warm greeting from Naples!
10/10 – Utmerket
chinnia og Sarasota
Reiste med partner
16. sep. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Convenient location; helpful staff;
chinnia
Bodde her 2 netter i september 2023
Svar fra Grand Hotel Europa den 17. sep. 2023
Dear Guest,thank you a lot for your nice review.Please be welcome at Grand Hotel Europa as soon as you like!Kind regards,Grand Hotel Europa
8/10 – Bra
Cathy
Reiste med partner
13. sep. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The receptionist was very helpful. The restaurant next door was very friendly and excellent food.
Cathy
Bodde her 1 natt i september 2023
Svar fra Stefano Risso den 14. sep. 2023
Dear Cathy,thank you for your great review. At Grand Hotel Europa, we work hard to offer high-quality service to every guest. We made sure to share this feedback with our receptionists to give them the recognition that they deserve. They were delighted to hear your feedback.We hope to see you soon in Naples.Kind regards,Grand Hotel Europa
10/10 – Utmerket
Ethnie
Reiste med familie
13. sep. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
We have no complaints about anything, everyone was so good and helpful especially one receptionist and unfortunately I don't know her name. She was so helpful we gave her a red rose.
Ethnie
Bodde her 4 netter i september 2023
Svar fra Stefano Risso den 14. sep. 2023
Dear Ethnie,thank you for sharing a review of your recent experience. Our team here at Grand Hotel Europa is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We made sure to share this feedback with Ida to give her the recognition that she deserves. She was delighted to hear your feedback. We hope you’ll visit us again soon in our wonderful city.Best regards,Grand Hotel Europa
8/10 – Bra
Autumn
9. sep. 2023
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice place right next to train station
Autumn
Svar fra Marcello den 9. sep. 2023
Hello,Thank you, we always try to give our guests the best possible experience. We are glad you found us great.Waiting for your next trip in Naples and thank you for choosing us!
8/10 – Bra
Michael og Carshalton
Reiste med familie og små barn
6. sep. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property is of good standard compared to it's location, being close to a main train station is brilliant. However, the dirty sidewalk, rubbish piles, unpleasant smell and numerous homeless sleeping rough is off putting.
Michael
Bodde her 2 netter i august 2023
Svar fra Stefano Risso den 6. sep. 2023
Dear Michael,thank you for your great review. At Grand Hotel Europa, we work hard to offer high-quality service to every guest. We made sure to share this feedback with our Staff to give them the recognition that they deserves. They were delighted to hear your feedback.Our best regards,Grand Hotel Europa