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Anmeldelser av Boutique Hotel Metro 900

4 out of 5
Boutique Hotel Metro 900
corso Vittorio Emanule 6, Naples

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 59 av totalt 115 anmeldelser." "
Rangering på 8 − Bra. 40 av totalt 115 anmeldelser." "
Rangering på 6 − Grei. 9 av totalt 115 anmeldelser." "
Rangering på 4 − Dårlig. 3 av totalt 115 anmeldelser." "
Rangering på 2 − Forferdelig. 4 av totalt 115 anmeldelser." "

9,2/10

Renhold

9,0/10

Personale og service

8,0/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Kristin

Likte: Overnattingsstedets bygg og tilstand
Helt greit nytt og fint hotel, fordelen er at de har døgnåpen resepsjon. Ellers er det ingen utsikt fra mange rom.
Bodde her 1 natt i september 2018
Svar fra Metro 900 Staff den 21. okt. 2018
Dear Kristin, Thank you very much for your review! The view is a comfort more that you can have in the rooms of a superior tipology...we invite you to book again with us for a Superior Room or a Junior Suite to completely enjoy your stay having a wonderful view on the city directly from your room! Bets Regards

8/10 – Bra

Josh

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was nice
Bodde her 2 netter i april 2024
Svar fra Staff Hotel Metro 900 den 16. mai 2024
Dear mr. Joseph,thank you for your review!

10/10 – Utmerket

Caterina

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bella struttura in zona sicura e tranquilla. Camera perfetta, buona la colazione, ambienti puliti e ordinati. Comodissimo per visitare Napoli. Assolutamente consigliato e consigliato anche il locale adiacente, "el sombrero", top!
Bodde her 3 netter i april 2024
Svar fra Staff Hotel Metro 900 den 16. mai 2024
Gentile Caterina,grazie a lei per aver scelto Hotem Metro 900!Ci auguriamo di rivederla presto, saluti

6/10 – Grei

Chris

Reiste med familie og små barn
Likte: Renhold og personale og service
The beds were comfortable, and the rooms quiet. We were put in a room on the 2nd floor that is accessible from the 3rd floor. Yup that means you had to walk down many steps to the room! This was quite awful with heavy bags and children. We also could not control the temperature in our room, it kept pushing hot when we were asking for cold. The solution we were offered was to open the window. Unfortunately on the second floor from the bedroom it had a foul smell that came in the window. Overall we felt it was over priced for what was offered, especially with the inconvenience of no elevator access.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Michael Andrew

Reiste med en gruppe
Second time there. Perfect for short stays to watch the football in Naples.
Bodde her 1 natt i februar 2024
Svar fra Staff Hotel Metro 900 den 1. mars 2024
Dear guest, thank you for your feedback.See you next time in NaplesBest regards

8/10 – Bra

giuseppe

Reiste med partner
Likte: Renhold og personale og service
All’interno della camera la notte entra troppa luce dalle finestre. Esposizione della camera sulla strada con infissi non insonorizzati quindi rumorosa
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Balazs

Bodde her 2 netter i november 2023
Svar fra Staff Hotel Metro 900 den 20. nov. 2023
Dear Mr. Balazsthank you so much!We hope to see you againKind regards

10/10 – Utmerket

Michele

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2023
Svar fra Staff Hotel Metro 900 den 9. okt. 2023
Thank you to stay with us!

10/10 – Utmerket

John

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great location, reasonable price, modern hotel!
The hotel was in a very convenient location to move around Naples with the Metro in the same building. Sound insulation was excellent, as we never heard the Metro. The front desk staff, housekeeping staff and breakfast staff were excellent and very attentive. The room was very modern and clean. The bed was much better than any of the beds on the rest of our Italy Adventure, but still a little firm for our liking. The A/C worked well as long as you leave a key in the slot while you’re gone, otherwise, it takes a long time to cool off the room. Breakfast was great and we enjoyed the scrambled eggs! The El Sombrero restaurant right outside the hotel door is excellent and very reasonably priced! The hotel has an app that is very informative.
Front desk
Breakfast buffet
Bathroom 1
Bathroom 2
Bodde her 3 netter i oktober 2023
Svar fra Staff den 6. nov. 2023
Dear guest, thank you for your feedback! We're happy to have you again as our guest when you come back in Naples!Best regards

10/10 – Utmerket

Emilia

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Estrutura de quarto confortável ao lado da estação de metro. Excelente custo/beneficio
Bodde her 3 netter i september 2023
Svar fra Staff den 6. nov. 2023
Dear guest, thank you for your feedback!We are happy to have you like our guest!Best regards

10/10 – Utmerket

Claudia

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A nice experience in Italy
It was a very nice hotel, very clean. The staff is nice. Very convenient location and it is worth the money you pay
Bodde her 3 netter i september 2023
Svar fra Staff den 6. nov. 2023
Dear guest, thank you for your feedback!We're happy to have you again in our hotel. Best regards

8/10 – Bra

Raffi

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location, friendly staff, very clean and great beds.
Bodde her 1 natt i september 2023
Svar fra Staff den 19. sep. 2023
Dear guest, thank you for your fantastic review. We look forward to having you as our guest again!Best Regards,Staff

10/10 – Utmerket

asli nur

Bodde her 2 netter i september 2023
Svar fra Staff den 19. sep. 2023
Dear guest, thank you so much for your wonderful review! We sincerely hope to have you as our guest again soonKind regards from the metro 900 hotel staff

6/10 – Grei

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Romkomfort
Trip Napels
Het is een mooi hotel, vriendelijke service, goed ontbijt en mooie ruime kamers. Ligging bij de haven was voor ons prima. Wel ver van het oude centrum maar de metro ligt naast het hotel en binnen 10 minuten ben je in het oude centrum. Dat is ook meteen het grootste minpunt van het hotel. Wij hadden een kamer die uitkeek op het station en vanaf s’ochtends 6 uur hoorde je de metro. Ander minpunt is de airco die niet beneden de 25 graden komt, kamers zijn te warm.
Bodde her 2 netter i september 2023
Svar fra Staff den 19. sep. 2023
Dear Guest, Thank you really much for your review! Best regards Hotel Metro900 staff

4/10 – Dårlig

ana lilia

Bodde her 4 netter i august 2023
Svar fra STAFF den 19. sep. 2023
Dear Guest, Thank you really much for your review! Best regards Hotel Metro900 staff

10/10 – Utmerket

James

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Situated on top of the station so easy to get to and from. All amenities were great and the room was comfy and spacious. Would highly recommended.
Svar fra Staff den 19. sep. 2023
Dear Guest, Thank you really much for your review! Best regards Hotel Metro900 staff

10/10 – Utmerket

Francesca

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent!
Bodde her 3 netter i juli 2023
Svar fra STAFF den 19. sep. 2023
Dear Guest, Thank you really much for your review! Best regards Hotel Metro900 staff

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Péssimo
Péssimo
Bodde her 2 netter i juli 2023
Svar fra Staff den 19. sep. 2023
Dear guest, we are extremely sorry for your review. we can guarantee you that if you had made your needs known, the 24-hour reception would certainly have satisfied you.We send you our warmest regards as we look forward to having you back at the hotel

8/10 – Bra

Pedro

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excelente opción
El hotel no está cerca de los típicos lugares turisticos, pero es un buen barrio y está convenientemente está situado junto a la estación de metro. El personal es sumamente amable y te ayudan en todo aquello que necesitas. Para nuestra sorpresa está a medio kilometro de una pizzería que tiene una estrella michellin y cuyos precios son asombrosamente accesibles, y estaba deliciosa. Nos la recomendó la joven de la recepción. Lo único malo es que curiosamente no hay ascensor en el piso 2, debes subir al 3 y bajar al 2, o subir a pie desde el 1, y con maletas fue complicado.
Bodde her 1 natt i juli 2023

6/10 – Grei

Alex

Reiste med familie
Hotel was just average. Annoyed with staff after making sure via email that we would have a family room with one double and two singles. When arrived they forgot to add another single bed. Single beds are small too. The hotel is odd shaped so not the best if you struggle with stairs. Lift can only accept two people. I wouldn’t recommend this hotel. The only bonus is that fact that it is next door to a station.
Bodde her 7 netter i juni 2023

8/10 – Bra

narges

Reiste med partner
Likte: Personale og service
location is good , it is right next to train station. there are taxis in front of the hotel . staff are nice . breakfast is good. our room problem: .The window shades are not blocking out the light.difficult to sleep in the morning . if you are sensitive be aware of that .
Bodde her 4 netter i juni 2023

10/10 – Utmerket

Luca

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2023

8/10 – Bra

Jordy og Kamerik

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The hotel itself was great. It is a bit of a search to find the entrance, but once you found it, it is a great hotel. Conveniently located to public transport as we had to go to the stadium, while we also could use take some public E-Scooters to race to the centre. We had a spacious and modern room, it was clean, facilities were good, the bed was also fine and on top of that, breakfast was good as well. Only minor point of attention is that the room gets pretty hot. The A/C can only be running while you are in the room and after that it switches off completely. Understandable, but once it is 25 degrees celsius outside all day and you arrive back in your hotel room just before you would like to go to bed, it is still very hot and the A/C needs a lot of time to cool the room, while we prefer to turn it off when sleeping. A sort of eco mode on the A/C to cool it a bit while you are away would be a good solution. However, apart from that it is a great hotel and we really recommend it.
Bodde her 1 natt i juni 2023

10/10 – Utmerket

Ariele

Bodde her 2 netter i juni 2023

10/10 – Utmerket

Piera

Bodde her 3 netter i juni 2023
Svar fra Staff den 19. sep. 2023
Dear Guest, Thank you really much for your review! Best regards Hotel Metro900 staff

10/10 – Utmerket

Richard

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
the only thing I was disappointed with was there waa no where to get ice. When we asked at the desk he was nice enough to get me a cup but I couldn't ask him to do it all the time so i did without
Bodde her 4 netter i april 2023

4/10 – Dårlig

Jean-Michel

Reiste med en gruppe
Likte: Renhold
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It's a pity my overall review is so poor because the hotel main rooms and rooms were beautiful, modern and very clean
Bodde her 1 natt i mai 2023

10/10 – Utmerket

Richard

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2023

10/10 – Utmerket

RS

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had a wonderful time. The staff was really nice. The place was really clean and it was right next to the metro. Easy walking all over town and great dining.
Bodde her 2 netter i april 2023

10/10 – Utmerket

Mchael Andrew

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Really enjoyable stay and will definitely book again if staying in Naples.
Bodde her 1 natt i mars 2023
Svar fra Staff den 19. sep. 2023
Dear Guest, Thank you really much for your review! Best regards STAFF Hotel Metro900

2/10 – Forferdelig

Alessandro

Reiste med partner
Likte ikke: Overnattingsstedets bygg og tilstand
Hotel senza acqua calda
Bodde her 1 natt i februar 2023

10/10 – Utmerket

David

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Pleasant Stay
Nice little hotel close to Mergellina station and a short walk from some good restaurants and the sea. Personnel helpful and friendly. Hotel comfortable and was not disturbed by the trains overnight.
Bodde her 2 netter i november 2022

2/10 – Forferdelig

nicola

Forretningsreisende
Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
HOSTEL YES HOTEL NO
non e' un 4 stelle ma un ostello, it's not an hotel but a hostel.... my room was horribly stinky in the bathroom, thing that a good staff would have noticed, overhall it's a hostel with tiny walls and very noisy..... camera puzzolente e muri spessi 2 mm si sente tutto ed e' rumorosissimo....
Bodde her 1 natt i oktober 2022

8/10 – Bra

Federico

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel con un’unica pecca. Si trova su una stazione della metro. Pur essendo ottimamente insonorizzate le camere, quando passa il treno un poco si sente. A notte fonda il servizio peró è sospeso. È comunque un’ottima struttura
Bodde her 1 natt i september 2022

8/10 – Bra

Anna

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bardzo komfortowy. Blisko dworca. Miła obsługa.
Bodde her 2 netter i september 2022

10/10 – Utmerket

Alessandro

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Ottimo rapporto qualità prezzo
Camera ampia, letti ottimi, posizione buona, aria condizionata efficace.
Bodde her 1 natt i juni 2022
Svar fra Staff Hotel Metro 900 den 27. juni 2022
Gentile ospite, grazie per il suo ottimo feedback. Siamo lieti che il soggiorno sia stato confortevole e sia andato bene. Ci auguriamo di averla presto nuovamente nostro ospite. Cordialmente

10/10 – Utmerket

Peter

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great Hotel experience
Excellent service, clean, and very attractive. Great stay!
Bodde her 2 netter i juni 2022
Svar fra Staff Hotel Metro 900 den 16. juni 2022
Dear guest, thank you for your good feedback. We're happy to have you again like our guest. See you soon. Best regards Staff

10/10 – Utmerket

Matteo

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2022
Svar fra Staff Hotel Metro 900 den 24. feb. 2022
Gentile ospite, grazie per il generoso feedback. Ci auguriamo di averla nuovamente nostro ospite.

6/10 – Grei

Fabian og Hamburg

Reiste med en gruppe
Likte: Renhold og personale og service
Hotel was ok
Bodde her 6 netter i november 2021
Svar fra Staff Hotel Metro 900 den 24. nov. 2021
Dear Guest, thank you for the good feedback.

8/10 – Bra

Agnieszka

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Świetna lokalizacja rozsądne pokoje, choć jedynka, to naprawdę jedynka. Śniadania mogłyby być odrobine obfitsze.
Bodde her 1 natt i februar 2020
Svar fra Boutique Hotel Metro900 den 24. feb. 2020
Dear guest, Thank you for your review. Best regards

4/10 – Dårlig

Verifisert reisende

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service og romkomfort
Bodde her 2 netter i november 2019
Svar fra Boutique Hotel Metro900 den 18. des. 2019
Dear, thanks for your review. Best regards

2/10 – Forferdelig

Colleen

Reiste med en gruppe
Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
HORRIBLE do not stay here
It was not centrally located as I thought the room amenities came with next to nothing no lotion or anything I was situated across from an open storage room and I wanted an extra pillow since it was late at night I didn't find a pillow but I found a bathrobe that I thought I might want to use so, so since my room didn't have one I put it in the bathroom. I didn't use it until the second day but apparently they charge you $5 a day if you use a bathroom which I think is completely ridiculous so they charged me $10 to use the bath robe that was stiff and itchy and not even a full bathrobe, it was half bathrobe. Also I accidentally spilt some wine on my bed late night so from the store room I change my sheets rather than bother somebody late night for my mistake and they charged me basically $20 because I changed my own sheets they said there was wine on it and they had to wash them and I said wouldn't you have had to wash them anyway and they said because it was staying there is an extra charge well I know wine comes out I've spilt it on my own sheets it washes out. my point was I did them a favour by changing my own sheets and they charged me an extra $20 for it. So I rack up $30 in miscellaneous charges for cleaning up my own mess and borrowing a terrible robe. There is only local Italian TV which sucks because in every other location we've stayed at there's been at least a couple of English speaking chanels. Also everywhere else I have stayed A robe was part of the s
Burnt and cold breakfast
big selection of toast was the main attraction
yogurt was the only thing edible with tiny little cups
twin room had NO TV that speaks english or accessories like lotion
Bodde her 2 netter i november 2019
Svar fra HOTEL METRO 900 STAFF den 10. nov. 2019
Dear Mrs. Colleen, Let us reply to all the crazy things you said. - Naples has a big city center, and we are in 20 minutes by walking far from the HISTORICAL ONE, that is an area of the big center. The most important thing, is that we are in the ancient Mergellina station, that you can use to arrive faster wherever you want, at the cost of only € 1.30. Moreover, we have also the taxi station downstairs, in case you would like to take also a taxi. So we are FULL of services, and way to go around. - We have different rooms, with different services, from the lower to the higher. Your room was a medium typology, we don't put in it the bathrobe, since is not part of the services of it. This do not signify that you cannot ask to reception, open 24h, information about that. In fact if youwould have informed us, we would have let you know about the little cost of the bathrobe, so you'd have choose to take it or not. Even if it was 1 am, 3 am, 5 am, you would must have asked to reception about what you need, nothing allow you to enter in a private area of an Hotel, like the storage, where there can be everything, and take what you want. What you did is steal . nothing else. We work 24h to be at the FULL disposal of guests, so you are not allowed to discredit us and our Hotel since it was your fault. We applied just our policy, that is to pay for the services added and not included. - You turned your bedsheet from white to red with wine. For us is a damage, is a waste of money since to clean up bedsheets with stain of wine is not simple, and it hasn't a normal cost. That's why you paied for the change of bedsheet the day of your arrival. - Thanks for the photos that shows that eggs and meat were not burned. - always if you would have asked, we would have put you television on english way . In any case, we work everyday to make our best. Best regards

8/10 – Bra

Marta

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2019
Svar fra Staff den 30. okt. 2019
Dear Guest, Thank you. Best regards Hotel Metro900

6/10 – Grei

Verifisert reisende

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2019
Svar fra Metro900 Staff den 27. okt. 2019
Dear Guest, Thanks for the review. Best regards Hotel Metro900 staff

6/10 – Grei

Verifisert reisende

Likte ikke: Personale og service
Nice location but average experience!
The hotel was located inside Mergellina Station which was pretty convenient. However, the room assigned to us was located the same floor of the train station platform - it did cause us some concerns about safety and privacy. Also, it did have a window, but with no views! We felt the staffs were a bit cold without any greetings and smiles. And, remember to bring your toothbrush and toothpaste as they would charge you EUR5 for that!
Bodde her 2 netter i oktober 2019
Svar fra Hotel Metro900 Staff den 23. okt. 2019
Dear Guest, Thanks for your review. We are really sorry that you are not satified about your stay here. The room that you booked is an economy room, so the cheapest room that we have. Since we are in the building of the staton, of course we are on the same floor of the station. But obiviusly, you have your privecy and security since there are videocameras, staff 24h and all the doors closed. Also, the staff is always one of the best point here, so it's really strange you found them unfriendly. In any case thanks for being here. Best regards

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i september 2019
Svar fra Metro 900 Staff den 13. sep. 2019
Dear Guest, Thank you so much! Best regards

10/10 – Utmerket

Anna og New York, NY

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Delicious breakfast included. Clean, comfortable. Helpful staff.
Bodde her 1 natt i september 2019
Svar fra francesco den 7. sep. 2019
Dear guest, Thank you for the wonderful words and we hope to see you again soon. metro900 staff

6/10 – Grei

Juan Manuel

Likte: Romkomfort
La puerta de entrada no corresponde a un hotel de 4 estrellas y, nada más abrirla, no es nada agradable pues parece que se va a un sótano y no proporciona al cliente un buen ambiente. Cuando llegamos la habitación estaba poco ventilada y da la sensación de ser un hotel poco funcional. En mi opinión lo mejor es la ubicación y el desayuno. La cama es confortable y la atención del personal correcta.
Bodde her 3 netter i august 2019
Svar fra Hotel Metro900 den 1. sep. 2019
Dear Guest, We are so sorry you had all these problems, but let us explain. The entrance is a normal building entrance, with all the info about how to reach the Hotel. Since we are in the ancient building of the historical Metropolitan station, we cannot change the entrace as we like, since we have to respect rules. Also, when you arrive inside the room, the power turns on, so from this moment you can open air conditiong and let refresh the room. In any case, thanks for your stay. Best regards

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2019
Svar fra Metro 900 Staff den 18. aug. 2019
Dear Guest, Thanks you so much, Best regards

10/10 – Utmerket

Jean Francois

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juli 2019
Svar fra Metro 900 Staff den 4. aug. 2019
kind customer we are happy that your stay in naples was to your liking, we hope to see you again soon greetings and thanks