Hi Trish, im not sure who you spoke to but it wasn't myself(manager). All rooms are clear in the description of what the room is and what it has. Often people can be looking at the main page of the park and not at the individual photos of the rooms. All of o8ur rooms have bunk beds so when there are 2 people needing separate beds one will always have to be in a bunk bed. All beds are made, single beds come with bottom sheets only as per standard practice for these types of rooms, but we are always happy to provide a top sheet if requested.

Hi Claire thank you taking the time to review our park. I will look into the lighting at the BBQs as there should be lights. I will also look into the hot plate in your room as we are not aware of this issue.Thank you for choosing to stay with us here at Napier Beach Top 10

Thank you for your review Walter

Thank you for taking the time to review our park

Hi Robert,Thank you for reviewing our park, Hope to see you again soon :)

Hi Susan,Thank you for your review, Hope to have you stay again soon

Thank you for reviewing our park, yes, it is a shame it is too dangerous to swim, but we are glad you still enjoyed your stay :)

Thank you for reviewing our park, Hope to see you again soon :)

Thank you for your review

Thanks for reviewing our park.Napier Beach Top 10

Thank you for reviewing our park. Hope to see you again.Kind regardsNapier Beach Top 10

Thank you for reviewing our park. Hope to see you back in future.Napier Beach Top 10

Thank you for taking the time to review our park, we are very lucky to have a such a special little spot here at Napier Beach Top 10. We look forward to you staying again.Kind RegardsNapier Beach Top 10

Thank you for taking the time to review our park. We love hearing when our guests are enjoying their stay.Hope to see you again soon.Kind RegardsNapier Beach Top 10

Thank you so much for taking the time to complete our Guest Survey which allows us insight into our guest satisfaction as well as the ability to enhance our product offering. We are always considering enhancements to our service and infrastructure – in response to our customer needs.It is great to hear you had an excellent stay with us here at the park and we will certainly let our team know of your appreciation. Hope to see you again.Kind regards Napier Beach Top 10

Hi Yi-chen,Thank you so much for taking the time to complete our Guest Survey which allows us insight into our guest satisfaction as well as the ability to enhance our product offering. We are always considering enhancements to our service and infrastructure – in response to our customer needs.It is great to hear you had an excellent stay with us here at the park and we will certainly let our team know of your appreciation.If you would like to hear about our special deals and events during the year please like our Facebook page (https://www.facebook.com/napierbeachtop10/) and/or subscribe to our quarterly newsletter on our website. Kind RegardsGene, Jenny and the Napier Beach TOP 10 team

Dear GJS Trading,It is great to hear you had an excellent stay with us here at the park and we will certainly let our team know of your appreciation. We hope to see you again soon.Kind RegardsThe Team at Napier Beach Top Ten

Hi Angela, thank you for taking the time to review our park, we appreciate your feedback and hope to see you back again soon.Kind Regards Napier Beach Top 10

Hi, thank you for taking the time to review our park. Its great to hear you enjoyed your stay. We hope to have you back again soon. Napier Beach Top 10

Thank you for your review Ashley

Thank you for taking the time to review our park Peter

Thank you for your review Amanda

Thank you for your review Thomas

Hi Bindy thank you for your review, its great to hear our guests are enjoying the park. Thank you for choosing to tay with us and we hope to see you again soon.Napier Beach Team.

Thanks Glenda and Ray. Please come back and see us again. Regards Gene and Jenny

Thans for staying with us and we hope to see you back soon. Regards Gene

Thank you Tony, we really appreciate feedback and its great to get some super positive responses for our piece of paradise. We look forward to seeing you again soon. Kind Regards Gene and Jenny (owners)

Hi there, thank you for your feedback. We look forward to seeing you back soon. Regards Gene (owner)

Thank you for the feedback, we look forward to you coming back to stay with us. Kind Regards Gene (owner)

Thank you for coming to stay with us and the feedback always welcome. Look forward to seeing you again soon...

Thanks for your feedback, we hope to see you here again. Kind Regards Gene

Appreciate the positivity and feedback. Always great to know we are on the right track. Kind Regards Gene

Thanks for your feedback. We constantly spray for cockroaches, Hawkes Bay has a few... Kind Regards Gene

Thank you for your feedback and greatly appreciated. Please do come back and experience the changes we are going to make as new owners. Kind Regards Gene

Thanks for your positive feedback and we are glad you enjoyed our place. We hope your come back and stay over the next 6 months so you can experience the changes we are making to the Park. Thanks again Gene and Jenny

Thanks for your positive feedback and we are glad you enjoyed our place. Its a tricky one the kitchen, we put the gear in the Kitchen... people remove it. We have opted for every camper to bring their own gear. We hope your come back and stay over the next 6 months so you can experience the changes we are making to the Park. Thanks again Gene and Jenny

Thanks for your positive feedback and we are glad you enjoyed our place. We hope your come back and stay over the next 6 months so you can experience the changes we are making to the Park. Thanks again Gene and Jenny

Thanks for your positive feedback and we are glad you enjoyed our place. We hope your come back and stay over the next 6 months so you can experience the changes we are making to the Park. Thanks again Gene and Jenny

Thanks for your positive feedback and we are glad you enjoyed our place and our new addition the Fish and Chips. We hope your come back and stay over the next 6 months so you can experience the changes we are making to the Park. Thanks again Gene and Jenny

Thanks for your positive feedback and we are glad you enjoyed our place. We are working on the Pool. We hope your come back and stay over the next 6 months so you can experience the changes we are making to the Park. Thanks again Gene and Jenny

Thank you for the positive feedback and we look forward to seeing you back, as we continue to make positive changes to our property as new owners.

Thanks for your positive feedback and we are glad you enjoyed our place. We hope your come back and stay over the next 6 months so you can experience the changes we are making to the Park. Thanks again Gene and Jenny

Thanks for your positive feedback and we are glad you enjoyed our place. We hope your come back and stay over the next 6 months so you can experience the changes we are making to the Park. Thanks again Gene and Jenny