Terrasse/patio

Anmeldelser av Silverado Resort

4 out of 5
Silverado Resort
1600 Atlas Peak Road, Napa, CA

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 544 av totalt 1003 anmeldelser." "
Rangering på 8 − Bra. 215 av totalt 1003 anmeldelser." "
Rangering på 6 − Grei. 132 av totalt 1003 anmeldelser." "
Rangering på 4 − Dårlig. 70 av totalt 1003 anmeldelser." "
Rangering på 2 − Forferdelig. 42 av totalt 1003 anmeldelser." "

9,0/10

Renhold

8,6/10

Personale og service

8,4/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Linda

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property is beautiful and in excellent condition. The staff is friendly and helpful. It is located near restaurants and wineries and shopping. Great place to stay.
Bodde her 2 netter i mai 2024

4/10 – Dårlig

Nisha

Bodde her 1 natt i mai 2024

10/10 – Utmerket

Thanveer

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Jae

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We were there for an overnighter did some wine tasting, dinner then back to the our place we then called for a golf cart pick up to the Mansion (main hotel) for cocktails, Mark and Brian the bartenders were were very friendly and attentive.Good vibes it was a wonderful experience
Bodde her 1 natt i mai 2024

8/10 – Bra

Natasha

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Rohit og Sunnyvale

Bodde her 1 natt i mai 2024

6/10 – Grei

melissa og modesto

Reiste med familie
Air conditioning was very loud and kept us awake the first night , requested another room . Front desk staff was very rude when handling this matter . Refrigerator leaked a large puddle of water .
Bodde her 2 netter i mai 2024
Svar fra Resort Manager, Silverado Resort den 15. mai 2024
Dear Melissa,We're deeply sorry for the inconvenience you experienced during your stay. Rest assured, your feedback is valuable to us, and we'll address these issues promptly to ensure they don't recur. Our team is committed to providing exceptional service, and we apologize for any shortcomings you encountered. We appreciate your patience and hope to have the opportunity to welcome you back for a much-improved experience.

10/10 – Utmerket

Alexandra

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful property! No complaints
Bodde her 2 netter i mai 2024
Svar fra Resort Manager, Silverado Resort den 15. mai 2024
Dear Alexandra,Dear Udit,Thank you for leaving us a review. It feels great for us to hear that everything met your expectations and you enjoyed the property. Your satisfaction is our priority, and we can't wait to have you back for another memorable stay.

10/10 – Utmerket

Matt

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had an amazing time. Big spacious room, friendly attentive staff, great bakery and restaurant, big gym with lots of equipment. Resort had everything we were looking for.
Bodde her 4 netter i mai 2024
Svar fra Resort Manager, Silverado Resort den 15. mai 2024
Dear Matt,It's wonderful to hear you had a great stay at Silverado. We're delighted that you enjoyed our spacious accommodations, attentive staff, and the variety of amenities we offer. Thank you for choosing to stay with us, and we hope to welcome you back again soon.

10/10 – Utmerket

Udit

Bodde her 1 natt i mai 2024
Svar fra Resort Manager, Silverado Resort den 15. mai 2024
Dear Udit,Thank you for sharing. We're delighted to hear that everything met your expectations. Your satisfaction is our priority, and we can't wait to have you back for another fantastic stay.

2/10 – Forferdelig

Jennie

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Resort Manager, Silverado Resort den 15. mai 2024
Dear Jennie,We're sorry to see that your experience fell short of expectations. If there's anything specific you'd like to share with us, please feel free to reach out. We're here to assist and ensure all our guests have a warm and welcoming stay.

8/10 – Bra

Glenn

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Ive been coming to Napa for years, so i knew that Silverado Inn was the original resort in Napa Valley. Its been refurbished and very pleasant. The "cottage" rooms are hotel rooms, but a good value with a great location.
Bodde her 5 netter i mai 2024
Svar fra Resort Manager, Silverado Resort den 13. mai 2024
Dear Glenn,It's wonderful to hear from a seasoned Napa Valley visitor like yourself! We're thrilled that you chose to stay with us at Silverado Resort, the original gem of Napa. Our refurbished "cottage" rooms are designed to offer comfort and convenience in a picturesque setting, and we're delighted that you found them to be a good value. Thank you for your kind words about our location. We hope to continue welcoming you back for many more memorable stays in the heart of Napa Valley.

10/10 – Utmerket

Rahul

Likte: Renhold og overnattingsstedets bygg og tilstand
Very expensive room service
Bodde her 1 natt i mai 2024
Svar fra Resort Manager, Silverado Resort den 13. mai 2024
Dear Rahul,We appreciate your feedback regarding our room service pricing. We continually review our pricing to ensure it aligns with the quality of service and amenities we provide. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know. We hope to welcome you back soon for another enjoyable stay.

10/10 – Utmerket

Corrina

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
beautiful amzing resort
Bodde her 1 natt i mai 2024
Svar fra Resort Manager, Silverado Resort den 7. mai 2024
Dear Corrina,Thank you for your kind words. We're happy that you enjoyed your stay at Silverado Resort. Please come and visit us again soon.

10/10 – Utmerket

kelley

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great place to stay
Bodde her 2 netter i mai 2024
Svar fra Resort Manager, Silverado Resort den 7. mai 2024
Dear Kelley,Thank you for sharing your wonderful rating. We're thrilled to hear that you had a fantastic experience with us. We look forward to welcoming you back soon.

10/10 – Utmerket

Jarrod

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Older property that is very nice
Bodde her 2 netter i mai 2024
Svar fra Resort Manager, Silverado Resort den 7. mai 2024
Dear Jarrod,It is great to know you enjoyed your stay at Silverado Resort. Thank you for taking the time to leave us a review. We hope to welcome you back in the future.

10/10 – Utmerket

Samantha

Bodde her 2 netter i april 2024

8/10 – Bra

petrina

Bodde her 2 netter i april 2024

10/10 – Utmerket

Masayuki

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property and staff were awesome!
Bodde her 2 netter i april 2024
Svar fra Resort Manager, Silverado Resort den 3. mai 2024
Dear Masayuki,Thank you for your kind words. We're thrilled to hear that you enjoyed your experience with us. We hope to welcome you back soon for another memorable stay in Napa Valley.

6/10 – Grei

Laura

Likte: Fasiliteter og overnattingsstedets bygg og tilstand
The rooms were outdated and we could hear our loud neighbors above us. In addition, my car was hit in the hotel's parking lot and I am still trying to get someone to call me back after submitting photos to get this resolved!!!!
Bodde her 1 natt i april 2024
Svar fra Resort Manager, Silverado Resort den 3. mai 2024
Dear Laura,We are truly sorry to hear about the issues you encountered during your stay. Your feedback is important to us, and we are looking into these matters further to ensure a better experience for our guests. If you have any further concerns, please reach out to me directly.

6/10 – Grei

Mark og Laurel

Likte ikke: Personale og service
Bodde her 5 netter i april 2024
Svar fra Resort Manager, Silverado Resort den 26. apr. 2024
Dear Mark,Thank you for your feedback. We appreciate you taking the time to share your experience with us. If there's anything specific you'd like us to address or improve upon, please feel free to let us know. We value your input and hope to have the opportunity to exceed your expectations in the future.

10/10 – Utmerket

Marva

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I liked the staff services and attentiveness.,what I was disappointed with was no cash acceptance policy. Other than that my stay was excellent.
Bodde her 2 netter i april 2024
Svar fra Resort Manager, Silverado Resort den 26. apr. 2024
Dear Marva,Thank you for your kind words regarding our staff and their attentive service. We're glad to hear that you enjoyed your stay overall. We apologize for any inconvenience caused by our cashless policy. We'll take your feedback into consideration as we strive to improve our guest experience. We hope to welcome you back for another memorable stay in the future.

10/10 – Utmerket

JUSTIN

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very quiet.
Bodde her 1 natt i april 2024
Svar fra Resort Manager, Silverado Resort den 26. apr. 2024
Dear Justin,We're delighted to hear that you had a quiet and enjoyable stay with us. Thank you for taking the time to share your experience. If there's anything we can do to make your next visit even better, please let us know. We look forward to welcoming you back for another relaxing Napa getaway.

10/10 – Utmerket

Stacy og chicago

Bodde her 1 natt i april 2024
Svar fra Resort Manager, Silverado Resort den 15. mai 2024
Dear Stacy,We're delighted that you enjoyed your experience with us. If you ever have any feedback or requests, feel free to reach out. We look forward to welcoming you back soon.

10/10 – Utmerket

Nataliya

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Such a beautiful place with a great service
Bodde her 1 natt i april 2024
Svar fra Resort Manager, Silverado Resort den 26. apr. 2024
Dear Nataliya,We're delighted to hear that you found our resort beautiful and enjoyed our service. It's always wonderful to know that our guests have had a great experience with us. If there's anything else we can do to make your next visit even better, please don't hesitate to reach out. We can't wait to welcome you back for another enjoyable stay in Napa Valley.

10/10 – Utmerket

Joseph

It was great
Bodde her 1 natt i april 2024
Svar fra Resort Manager, Silverado Resort den 26. apr. 2024
Dear Joseph,Thank you for your feedback. We're thrilled to hear that you had a great experience with us. If there's anything specific that made your stay enjoyable, or if there's anything we can improve upon for your next visit, please feel free to let us know. We look forward to welcoming you back soon.

10/10 – Utmerket

Vanessa

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was amazing!!
Bodde her 3 netter i april 2024
Svar fra Resort Manager, Silverado Resort den 17. apr. 2024
Dear Vanessa,We're thrilled to hear that you had an amazing experience with our staff. Thank you for taking the time to leave us a review. Providing exceptional service is our top priority, and it's wonderful to know that our team exceeded your expectations. Thank you for choosing to stay with us, and we hope to welcome you back again soon for another fantastic experience in Napa Valley.

8/10 – Bra

Bernard

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great spot, and golf course. Beautiful grounds and nice 1 bedroom remodeled casa. South Golf course is redoing cart paths and it is very disruptive to 4-5 holes, easy to get lost. Staff was very accommodating and friendly.
Bodde her 2 netter i april 2024

6/10 – Grei

Alicia

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 6 netter i april 2024
Svar fra Resort Manager, Silverado Resort den 17. apr. 2024
Dear Alicia,Dear Jason,Thank you for taking the time to leave us rating of your stay. We're thrilled to hear that you had a wonderful experience.. We look forward to welcoming you back again soon for another fantastic stay. If there's anything specific you'd like us to know for your next visit, feel free to reach out.

10/10 – Utmerket

ARMANDO og San Luis Potosi

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i april 2024
Svar fra Resort Manager, Silverado Resort den 17. apr. 2024
Dear Armando,Thank you so much for taking the time to leave us a five-star review. We're delighted to hear that you had a wonderful experience during your stay with us. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back again in the future for another fantastic stay in Napa Valley.

10/10 – Utmerket

Elaine

Bodde her 2 netter i april 2024
Svar fra Resort Manager, Silverado Resort den 15. mai 2024
Dear Elaine,It's great to hear you enjoyed your stay with us in Napa Valley. We hope to welcome you again soon.

8/10 – Bra

Paul

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property is dated, but well maintained.
Bodde her 5 netter i april 2024
Svar fra Resort Manager, Silverado Resort den 17. apr. 2024
Dear Paul,Thank you for your feedback. We're thrilled to hear that you enjoyed your stay despite the challenges you encountered. We're currently in the process of rolling out property-wide renovations to enhance our guests' experiences, and we appreciate your patience and understanding during this time. We hope to have the opportunity to welcome you back in the future for an even more enjoyable stay. If you have any further feedback or suggestions, please feel free to reach out.

6/10 – Grei

Marie

Likte: Renhold og personale og service
The first thing that pops up on amenities is Jacuzzi and pool. And yet when we were going to check into our first room, it was way too far from the pool, so they attempted to put us in a tiny little room that was near the pool. We actually went and changed into our bathing suits and went to the Jacuzzi, where there were tons of kids, and the parents were allowing them to eat pizza in the Jacuzzi and pool. Now, We are frustrated so we asked for a decent room and we didn’t care about the Jacuzzi pool. They put us in number 211, which was a nice room, But it was not a great experience for us. The best thing they have going is the pizza and bakery shop with the fire pit.
Bodde her 1 natt i april 2024
Svar fra Resort Manager, Silverado Resort den 17. apr. 2024
Thank you for sharing your experience, Marie. We're sorry to hear about the inconvenience you faced with the room location and the pool area. Your feedback is valuable to us, and we'll take it into consideration to improve our guest experience. We're glad to hear that you enjoyed our pizza and bakery shop with the fire pit. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

10/10 – Utmerket

Santi

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great place
Bodde her 1 natt i april 2024
Svar fra Resort Manager, Silverado Resort den 17. apr. 2024
Dear Santi,Thank you for your kind words. We're delighted to hear that you enjoyed your time with us. If there's anything we can do to make your next visit even better, please don't hesitate to let us know. We can't wait to welcome you back soon for another Napa getaway.

10/10 – Utmerket

Mary

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
SERVICE IS TOP NOTCH!!
Bodde her 3 netter i januar 2024
Svar fra Resort Manager, Silverado Resort den 17. apr. 2024
Dear Mary,We're thrilled to hear that you experienced top-notch service during your stay. Providing exceptional service is our priority, and we're glad that our team exceeded your expectations. Thank you for choosing us, and we look forward to welcoming you back for another fantastic experience in Napa Valley.

8/10 – Bra

Kanchan

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Resort Manager, Silverado Resort den 11. apr. 2024
Dear Kanchan,Thank you for taking the time to share your feedback with us. We appreciate your comments and will use them to continue improving our services. If there's anything specific you'd like us to address or if you have any further feedback, please feel free to reach out. We hope to have the opportunity to welcome you back in the future for an even better experience in Napa Valley.

6/10 – Grei

kathleen og Granite Bay

Likte: Renhold, personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
Lovely place to stay , sadly the pool/spa at the spa was under maintenance and unavailable for use. . Only outdoor main pool avail. Booked for 3 people and amenities were for 2, a bit inconvenient when we checked in late. I’ll stay again I will just make sure to check pool spa and amenities
Bodde her 1 natt i april 2024
Svar fra Resort Manager, Silverado Resort den 11. apr. 2024
Dear Kathleen,Thank you for sharing your experience with us. We're delighted to hear that you found our property lovely, despite the temporary inconvenience with the spa pool and amenities. Your feedback is invaluable as we strive to improve our services. We sincerely hope to have the pleasure of welcoming you back soon, and we'll ensure your next stay is nothing short of exceptional. Please feel free to reach out if there's anything we can do to make your next visit even more enjoyable.

10/10 – Utmerket

Dina

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This was a beautiful place to stay!
Bodde her 1 natt i april 2024
Svar fra Resort Manager, Silverado Resort den 11. apr. 2024
Dear Dina,Thank you for your kind words. We're delighted you enjoyed your stay with us. Whenever you're ready for another getaway to Napa Valley, we'll be here to welcome you back with open arms.

10/10 – Utmerket

Denisce og Rosedale

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice spot
Bodde her 2 netter i april 2024
Svar fra Resort Manager, Silverado Resort den 11. apr. 2024
Dear Denisce,We're glad to hear you enjoyed your time with us at Silverado Resort. If there's anything we can do to make your next visit even more enjoyable, just let us know. We look forward to welcoming you back soon for another Napa Valley getaway.

10/10 – Utmerket

Stefany

Bodde her 1 natt i april 2024
Svar fra Resort Manager, Silverado Resort den 11. apr. 2024
Dear Stefany,Thank you so much for leaving us a review. We're thrilled you had a great experience with us. If you ever find yourself back in the area, we'd love to welcome you again for another wonderful stay.

10/10 – Utmerket

Bianca

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Really quaint with the Napa feeling! I adored the clubhouse ☺️
Bodde her 2 netter i april 2024
Svar fra Resort Manager, Silverado Resort den 17. apr. 2024
Dear Bianca,We're delighted to hear that you enjoyed the quaint Napa atmosphere at our clubhouse! It's always our goal to provide a memorable and enjoyable experience for our guests. We hope to welcome you back soon for another wonderful visit to Napa Valley.

6/10 – Grei

Taraneh

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Very slow check in. Waited in line for 45 minutes before getting helped.
Bodde her 2 netter i april 2024
Svar fra Resort Manager, Silverado Resort den 8. apr. 2024
Dear Taraneh,Thank you for sharing your feedback with us. We apologize for the delay you experienced during check-in. Your time is valuable, and we understand the importance of efficient service. We'll review our check-in process to ensure a smoother experience for our guests in the future. We appreciate your patience and hope to welcome you back for a more seamless stay to Napa Valley.

10/10 – Utmerket

D

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Resort Manager, Silverado Resort den 11. apr. 2024
Dear D,Thank you for taking the time to share a wonderful rating. We're thrilled to hear that you enjoyed your experience with us. If you have any feedback or if there's anything we can do to make your next visit even more exceptional, please don't hesitate to let us know. We look forward to welcoming you back to Napa Valley soon.

2/10 – Forferdelig

ANA

Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
Bodde her 2 netter i april 2024
Svar fra Resort Manager, Silverado Resort den 8. apr. 2024
Dear Ana,We're truly sorry to hear about your experience. Our team is dedicated to providing exceptional service, and we regret that we fell short during your stay. Please know that we take your feedback seriously and will use it to improve our services. If there's anything specific we can do to address your concerns, please don't hesitate to reach out to us directly. We hope to have the opportunity to make it right in the future.

10/10 – Utmerket

Christine

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Beautiful setting and grounds, attentive staff.
Bodde her 3 netter i april 2024
Svar fra Resort Manager, Silverado Resort den 8. apr. 2024
Dear Christine,We're delighted to hear that you enjoyed the beautiful setting and grounds during your stay. Our team works hard to ensure that every guest feels well taken care of, and we're glad to hear that you found our staff attentive. Thank you for choosing us, and we hope to welcome you back again soon for another memorable experience.

6/10 – Grei

Ingrid

Bodde her 1 natt i april 2024
Svar fra Resort Manager, Silverado Resort den 26. apr. 2024
Dear Ingrid,Thank you for taking the time to leave a review. We value your feedback and are always looking for ways to improve. If there's anything specific you'd like to share with us about your experience, please feel free to reach out. We hope to have the opportunity to welcome you back in the future for an even better stay.

6/10 – Grei

Sylvia

Likte: Renhold og personale og service
Bodde her 1 natt i mars 2024
Svar fra Resort Manager, Silverado Resort den 3. apr. 2024
Hi Sylvia,Thank you for sharing your feedback with us. We appreciate your honesty and will use it to improve our services. If there's anything specific you'd like us to address, please feel free to reach out. We're here to ensure your experience with us is nothing short of wonderful.

6/10 – Grei

Francis

Reiste med partner
Likte: Fasiliteter
The unit we had needs a little upgrading, at least the carpet needs shampooing to get rid of the “old” smell. We rented an EV vehicle but sadly we struggled looking for a place to charge. The resort only had one functioning port for non-Tesla EVs
Bodde her 4 netter i mars 2024
Svar fra Resort Manager, Silverado Resort den 3. apr. 2024
Dear Francis,Thank you for sharing your experience with us. We appreciate your feedback regarding the unit and will certainly address the carpet situation. Additionally, we are currently implementing resort-wide upgrades, including enhancements to our facilities and amenities. We apologize for the inconvenience regarding the EV charging availability and are actively working to expand our charging infrastructure to accommodate all our guests' needs. If there's anything else we can assist you with, please feel free to reach out. We hope to have the opportunity to welcome you back for a more enjoyable stay.

10/10 – Utmerket

Sierra

Reiste med familie og små barn, Reiste med familie
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Amazing experience. The resort has everything!
Bodde her 1 natt i mars 2024
Svar fra Resort Manager, Silverado Resort den 3. apr. 2024
Dear Sierra,We are delighted to hear that you had such a wonderful experience at Silverado Resort. It brings us joy to know that you found everything you needed here. From our array of amenities including golf, tennis, pickleball, bocce, The Spa, The Grill, Mansion Bar, The Market and Bakery, and more, we aim to create unforgettable moments for our guests. Thank you for choosing us, and we can't wait to welcome you back for another memorable stay.

10/10 – Utmerket

Cheryl

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Relaxing spa experience
Bodde her 1 natt i mars 2024
Svar fra Resort Manager, Silverado Resort den 30. mars 2024
Dear Cheryl, we're delighted to hear that you had a relaxing spa experience with us. Thank you for choosing our spa for some well-deserved relaxation. We hope to welcome you back soon for another rejuvenating visit.