Hoteller i Nalagasdeniya

«予約完了後、数時間でホテル側から「設備の破損があり修理に4〜5日掛かる。キャンセルしてくれ」とのメールが来た。 この時点でキャンセル料が100%掛かる時間帯。 こちらからキャンセル手続きをすると宿泊代が戻らないかもしれないと考えてそのままにしておき東京の窓口に電話。 何度かけても時間を変えて掛けても日にちを変えて掛けても繋がらない。祝日で休みだったのかもしれないが旅先で問い合わせ窓口に電話が全然繋がらないのはとても困る。 当日、直接ホテルに出向くが看板が無く分かりにくい。 やっと見つけたら開いていない。誰もいない。 隣のアパートにオーナーか従業員が居たので事情を聞くと、彼らからキャンセル手続きはした。彼らにもサイト側からの返信が無いとのこと。 最終的に数日が経過して代金の払い戻しのメールが届いた。 窓越しに眺めた部屋はサイトの紹介通り良さそうな感じだったので泊まれなかったのは残念だ。 入口の階段に多数の野良犬の糞が落ちていたのはいただけない。 また同じ地域に行くことがあれば今度は泊まって評価を出したいと思う。»

«Surprisingly stylish tranquil haven. Good price. Highly recommend. Chilled out owners and vibe.»

«Overall nice hotel located on the beach which gave a good impression. As this is a 5-star resort, we were not overly impressed by the service, the food nor the supplement in the rooms (e.g., easy to add extra towels to dry hands on etc) that you would expect by a 5-star resort. »

«Veldig bra opphold men middag kunne vært mer valg enn det de hadde.»

«Fantastic beach front location with great views. Rooms and common areas very good standard and staff very helpful and hospitable. Lovely free perks in addition including afternoon tea/ cakes and drinks (gin/tonic, wine and beer) from 5-6pm. Food outstanding.»

«A perfect place to relax! Extraordinary service and delicious food! The beach is uncrowded and among the most beautiful in the area. We would definitely like to come back. PS: There isn`t a fitness centre at the hotel, but a small room with a treadmill and a stepper machine. »

«We stayed 2 nights, and was treated very good! We got a big room with a balcony and an ocean view. The beach were beautiful, and they also had a great pool for lazy days. I also got an amazing foot massage at the spa during my stay. The staff and the manager were very helpful and service minded. We got treated very well, and we felt safe here Can definitely recommend this hotel. »

«Great location and near everything.Room was a little bit tired and needs some freshing up.But seaview was great.Good brekfast and helpfull staff.»

«Heel schoon en comfortabel verblijf. Hele goede wifi, en Airconditioning 2 schone zwembaden mooi aangelegde tuin. Op korte loopafstand van de hoofdweg met veel restaurants. Ontbijt beschikbaar en op zich goed.. maar traag gereserveerd en verkeerde volgorde. Eerst Fruit dan na 10 minuten het Ei, dan na 10 minuten de toast en de koffie en fruitsap pas na 40 minuten... Maar zou er zo weer terug keren... prima.»

«Great value for money. Very clean, Nice staff and good breakfast!»

«Rommet var slitent. Ingen nattbord ingen klesskap eller skuffer å ha klær i. Maling flasset fra vegger, vifte i taket virket ikke. Dør til badet gikk i vranglås. Taklampen på badet blinket, ingen steder å ha toalettsaker og veldig harde senger og puter. Strandhånkle som ble levert inn ble ikke vasket så du fikk håndkle andre hadde brukt, fremdeles med sand og fukt! Møkkete gardiner og sengepynt. Mange som gikk rundt og ikke gjorde noe, med så mye arbeidskraft forvente ma at de holder ved like ...

«For us 33 Lake Terrace was the nicest hotel we stayed at during our time in Sri Lanka. The hotel is beautifully designed, the location at the lake is so peaceful and beautiful - simply amazing. On top of this Mr Panduka and the entire staff were exceptional, very discreet but always available and just very nice. The breakfast was very good but the dinner was just amazing, both the food and the atmosphere. While the location is a bit remote (15-20min walk into town) we enjoyed the uniqueness of ...

«We had a great stay at the hotel. Staff was very helpful and so friendly. Rooms were big and had both fan and AC. We had a room facing the road and it was quite loud bout with earplugs it was absolutely fine. Breakfast was amazing, fruit, porridge, eggs, pancakes etc. Locations was also good, away from busy crowds but only a short walk to more restaurants and shops. Pool was clean and taken care of. I would definitely recommend to stay here. »