Hoteller i Nalagasdeniya

«予約完了後、数時間でホテル側から「設備の破損があり修理に4〜5日掛かる。キャンセルしてくれ」とのメールが来た。 この時点でキャンセル料が100%掛かる時間帯。 こちらからキャンセル手続きをすると宿泊代が戻らないかもしれないと考えてそのままにしておき東京の窓口に電話。 何度かけても時間を変えて掛けても日にちを変えて掛けても繋がらない。祝日で休みだったのかもしれないが旅先で問い合わせ窓口に電話が全然繋がらないのはとても困る。 当日、直接ホテルに出向くが看板が無く分かりにくい。 やっと見つけたら開いていない。誰もいない。 隣のアパートにオーナーか従業員が居たので事情を聞くと、彼らからキャンセル手続きはした。彼らにもサイト側からの返信が無いとのこと。 最終的に数日が経過して代金の払い戻しのメールが届いた。 窓越しに眺めた部屋はサイトの紹介通り良さそうな感じだったので泊まれなかったのは残念だ。 入口の階段に多数の野良犬の糞が落ちていたのはいただけない。 また同じ地域に行くことがあれば今度は泊まって評価を出したいと思う。»

«Hotel rooms were dirty, wall stains, bath stains, balcony door rusted and staff didn’t remember know much. They were nice but nice doesn’t get the job done unfortunately. Ended up only staying for 1 night and ended up going to another hotel due to this »

«Fantastic beach front location with great views. Rooms and common areas very good standard and staff very helpful and hospitable. Lovely free perks in addition including afternoon tea/ cakes and drinks (gin/tonic, wine and beer) from 5-6pm. Food outstanding.»

«A perfect place to relax! Extraordinary service and delicious food! The beach is uncrowded and among the most beautiful in the area. We would definitely like to come back. PS: There isn`t a fitness centre at the hotel, but a small room with a treadmill and a stepper machine. »

«Hotellet var utrolig fint og passe stort. Virker som alle rom har balkong med sjøutsikt. Utrolig fint å åpne persiennene og kikke ut PP havet fra senga. Personalet var veldig hyggelige og hjelpsomme. Maten (frokost, lunsj og middag) var god. »

«Topp service,fersk sjømat daglig.personalet var veldig imøtekomme og hyggelige.ordnet opp med en gang hvis det var noe.kom med forslag til utflukter og arrangerte en 2 dagers tur med fyldig program,for oss.lite,hyggelig hotell med koselig hage med svømmebasseng,ved sjøen med flott strand.anbefales.»

«For us 33 Lake Terrace was the nicest hotel we stayed at during our time in Sri Lanka. The hotel is beautifully designed, the location at the lake is so peaceful and beautiful - simply amazing. On top of this Mr Panduka and the entire staff were exceptional, very discreet but always available and just very nice. The breakfast was very good but the dinner was just amazing, both the food and the atmosphere. While the location is a bit remote (15-20min walk into town) we enjoyed the uniqueness of ...

«Fantastisk sted med fantastisk service. Ligger mellom Galle og Unawatuna. Lett. Ordne seg med Tuktuk. Ca 35 kroner til begge steder. Servicen var så gjennomført at jeg som nordmann nesten ble flau. Men stas var det. Anbefales på det sterkeste»

«Staff was wonderful, highly recommend. Rooms were cleaned daily, the rooms were functional, the property it self is a bit old, but still very beautiful. Private secluded beaches, you just cant beat the views and how private it is. I initially only had the reservation for 3 days, but extended it to a week. Highly recommend! »

«Veldig mye støy fra air-condition gjør at vi hadde problemer med å sove bra om nettene. Er i tillegg veldig mye mygg så vil anbefale alle å bruke masse mygg middel og slå opp myggnettingen på rommet.»

«Overall nice hotel located on the beach which gave a good impression. As this is a 5-star resort, we were not overly impressed by the service, the food nor the supplement in the rooms (e.g., easy to add extra towels to dry hands on etc) that you would expect by a 5-star resort. »

«Surprisingly stylish tranquil haven. Good price. Highly recommend. Chilled out owners and vibe.»

«Veldig bra opphold men middag kunne vært mer valg enn det de hadde.»