Hoteller i Nalagasdeniya

«予約完了後、数時間でホテル側から「設備の破損があり修理に4〜5日掛かる。キャンセルしてくれ」とのメールが来た。 この時点でキャンセル料が100%掛かる時間帯。 こちらからキャンセル手続きをすると宿泊代が戻らないかもしれないと考えてそのままにしておき東京の窓口に電話。 何度かけても時間を変えて掛けても日にちを変えて掛けても繋がらない。祝日で休みだったのかもしれないが旅先で問い合わせ窓口に電話が全然繋がらないのはとても困る。 当日、直接ホテルに出向くが看板が無く分かりにくい。 やっと見つけたら開いていない。誰もいない。 隣のアパートにオーナーか従業員が居たので事情を聞くと、彼らからキャンセル手続きはした。彼らにもサイト側からの返信が無いとのこと。 最終的に数日が経過して代金の払い戻しのメールが届いた。 窓越しに眺めた部屋はサイトの紹介通り良さそうな感じだったので泊まれなかったのは残念だ。 入口の階段に多数の野良犬の糞が落ちていたのはいただけない。 また同じ地域に行くことがあれば今度は泊まって評価を出したいと思う。»

«We had a perfect stay at WB villa. The bungalow was fantastic with extreme care for details, service was wonderful, the food was excellent and we could swim in a small lagoon right in front of the hotel»

«Veldig bra»

«Loved the villa. The staff was very nice and the food was great.»

«We enjoyed quietness of the location even though it is close to get to Hikkadua. Love to sit at the pool and seeing all the rice paddies. The owner tried very hard to make us feel comfortable and did a great job! »

«Svært hyggelig og behjelpelig personalet. Bra spa. To basseng. Ett mer folksomt og ett hvor man kan trekke seg litt mer unna. Det er litt utfordrende å bade i havet rett utenfor hotellet, men det er kun noen få minutter å gå langs stranden til du er ved turtle beach hvor det var masse skilpadder og man kan bade. Hotellet har to restauranter, med god mat men høye priser. Frokosten er helt magisk! Hadde savnet skikkelig kaffe, det fikk vi her! Treningsrommet er fint men veldig varmt. Fine rom med ...

«Topp service,fersk sjømat daglig.personalet var veldig imøtekomme og hyggelige.ordnet opp med en gang hvis det var noe.kom med forslag til utflukter og arrangerte en 2 dagers tur med fyldig program,for oss.lite,hyggelig hotell med koselig hage med svømmebasseng,ved sjøen med flott strand.anbefales.»

«The was as advertised, however the restaurant and menu certainly were not 5 star. I complained to the manager regarding the lack of wine available with meals and lack of choice. This was escalated to the chairman. After much to and fro it was agreed I would receive a refund of two nights as we left early due to lack of choice and general incompetence. This refund was promised within 15 days on my payment card. Needless to say no refund and no reply to my enquiry. Their email system was also ...

«Fantastic beach front location with great views. Rooms and common areas very good standard and staff very helpful and hospitable. Lovely free perks in addition including afternoon tea/ cakes and drinks (gin/tonic, wine and beer) from 5-6pm. Food outstanding.»

«We stayed 2 nights, and was treated very good! We got a big room with a balcony and an ocean view. The beach were beautiful, and they also had a great pool for lazy days. I also got an amazing foot massage at the spa during my stay. The staff and the manager were very helpful and service minded. We got treated very well, and we felt safe here Can definitely recommend this hotel. »

«Fantastisk sted med fantastisk service. Ligger mellom Galle og Unawatuna. Lett. Ordne seg med Tuktuk. Ca 35 kroner til begge steder. Servicen var så gjennomført at jeg som nordmann nesten ble flau. Men stas var det. Anbefales på det sterkeste»