Hoteller i Nalagasdeniya

«予約完了後、数時間でホテル側から「設備の破損があり修理に4〜5日掛かる。キャンセルしてくれ」とのメールが来た。 この時点でキャンセル料が100%掛かる時間帯。 こちらからキャンセル手続きをすると宿泊代が戻らないかもしれないと考えてそのままにしておき東京の窓口に電話。 何度かけても時間を変えて掛けても日にちを変えて掛けても繋がらない。祝日で休みだったのかもしれないが旅先で問い合わせ窓口に電話が全然繋がらないのはとても困る。 当日、直接ホテルに出向くが看板が無く分かりにくい。 やっと見つけたら開いていない。誰もいない。 隣のアパートにオーナーか従業員が居たので事情を聞くと、彼らからキャンセル手続きはした。彼らにもサイト側からの返信が無いとのこと。 最終的に数日が経過して代金の払い戻しのメールが届いた。 窓越しに眺めた部屋はサイトの紹介通り良さそうな感じだったので泊まれなかったのは残念だ。 入口の階段に多数の野良犬の糞が落ちていたのはいただけない。 また同じ地域に行くことがあれば今度は泊まって評価を出したいと思う。»

«Vi bodde 3 netter på Sam’s Guest House og var veldig fornøyde! Kjempebra service, rent og komfortabelt rom og i nærhet til stranden. Vi fikk veldig god hjelp av de ansatte, og fikk til og med gave da vi dro! De vasket rommet etter to dager, noe vi var veldig fornøyde med. Det eneste vi kan trekke ned på er at det lå rett ved en ganske trafikalt vei, og vi likte ikke nærområdet så veldig godt. »

«Small guesthouse a short walk away from the beach front. It is located 15 min walk from the train station and local center, and on a quiet part of the beach. The room is a bit noisy, as you need to cross the main road to get to the beach, but apart from that everything you can expect from a budget option. The owners are very friendly and helpful»

«We enjoyed quietness of the location even though it is close to get to Hikkadua. Love to sit at the pool and seeing all the rice paddies. The owner tried very hard to make us feel comfortable and did a great job! »

«Veldig bra»

«We had a great stay. The villa is surrounded by trees and is isolated yet not too far from the main roads. Our room was spacious and clean. The villa can rent out scooters and exchange money. The pool is huge. We were given space, but the staff was there when we needed them, and they were very friendly. »

«Topp service,fersk sjømat daglig.personalet var veldig imøtekomme og hyggelige.ordnet opp med en gang hvis det var noe.kom med forslag til utflukter og arrangerte en 2 dagers tur med fyldig program,for oss.lite,hyggelig hotell med koselig hage med svømmebasseng,ved sjøen med flott strand.anbefales.»

«Veldig bra opphold men middag kunne vært mer valg enn det de hadde.»

«The was as advertised, however the restaurant and menu certainly were not 5 star. I complained to the manager regarding the lack of wine available with meals and lack of choice. This was escalated to the chairman. After much to and fro it was agreed I would receive a refund of two nights as we left early due to lack of choice and general incompetence. This refund was promised within 15 days on my payment card. Needless to say no refund and no reply to my enquiry. Their email system was also ...