Utendørsbasseng, bassengtelt (inkludert) og bassengparasoller

Anmeldelser av Trademark Hotel

4 out of 5
Trademark Hotel
Village Market, Limuru Road, Gigiri, Nairobi, Nairobi County

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 118 av totalt 199 anmeldelser." "
Rangering på 8 − Bra. 58 av totalt 199 anmeldelser." "
Rangering på 6 − Grei. 12 av totalt 199 anmeldelser." "
Rangering på 4 − Dårlig. 6 av totalt 199 anmeldelser." "
Rangering på 2 − Forferdelig. 5 av totalt 199 anmeldelser." "

9,4/10

Renhold

9,2/10

Personale og service

9,0/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Leopoldo Uy

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
I was given a room towards the noisy mall which was not really expected. Apart from this the hotel is spot on with regards to location. During checkout I forgot my credit card holder at the counter. The lady who attended my checkout was very service minded and called me immediately. Many thanks for calling me lady, sorry I forgot your good name. Keep up the good work. Asante sana.
Bodde her 3 netter i juni 2023
Svar fra Peter Njenga den 5. juli 2023
Dear LeopoldoMany thanks for choosing to stay with us and for sharing your feedback.We have taken note on the room preference and the staff commendation which we share share with the team.We look forward to hosting you in the near future

6/10 – Grei

Knut

Bodde her 1 natt i mars 2022
Svar fra Ken M den 8. mars 2022
Thank you Knut for your rating. We would have loved details for the 6/10 rating, though. Nevertheless, I hope to welcome you back in future so we can turn this rating to 10/10!

10/10 – Utmerket

Everline k

Bodde her 2 netter i februar 2022
Svar fra Ken M den 24. feb. 2022
Hi Everline, Thank you for 10/10 rating, I will share with the team. Looking forward to hearing from you.

10/10 – Utmerket

Mariana

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
For years I have visited Nairobi on business and I have to say this is probably the best hotel in the city. I spent one week here and I did not want to leave. Facilities are modern, clean and comfortable, food is absolutely delicious but most importantly, every single member of the staff is there to help, to greet you with a smile and to make your day better. A true example of Kenyan hospitality. From the moment you are picked up at the airport, to the moment you are dropped off again, there is always someone ready to help. I will come back.
Bodde her 5 netter i april 2024
Svar fra Peter den 29. apr. 2024
Dear MarianaMany thanks for choosing Trademark as your preferred Hotel and for taking your precious time to share such a wonderful review.We are thrilled to learn that you enjoyed your stay with us, providing a clean and comfortable environment for our guests is our top priority and we are happy to read that you found our accommodation, food and shuttle services to your satisfaction.We take pride in our friendly and attentive staff. We appreciate your kind words about them and rest assure shall be shared with them.We look forward to hosting you again in the near future

10/10 – Utmerket

Daruosh

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A great experience
Bodde her 8 netter i april 2024
Svar fra Peter den 21. apr. 2024
Dear DaruoshWe appreciate that you took your precious time to share your review.We are delighted to learn that you had a great experience with us.We look forward to hosting you again in the very near future for another memorable experience.

8/10 – Bra

Mussie Delelegn

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly staff, quietness, cleanliness and dinning facilities within the surrounding/compound.
Bodde her 3 netter i april 2024
Svar fra Peter den 16. apr. 2024
Dear MussieThank you for choosing Trademark Hotel and for sharing your review.We are delighted to have hosted you and are glad that you enjoyed your stay with us. We look forward to hosting you again in the near future.

10/10 – Utmerket

Jonathan

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel slots around the area and friendly staff highly recommend
Bodde her 1 natt i april 2024
Svar fra Peter den 11. apr. 2024
Dear JonathanWe appreciate that you chose Trademark Hotel to host you and for taking your time to share your wonderful feedback.We are delighted that you enjoyed your stay, the proximity of the Hotel and the hospitality of our staff.We look forward to your next visit

10/10 – Utmerket

Robert og Kendrick

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The breakfast buffet is outstanding and the staff is very professional. The location adjoining the Village Market provides great dining options and a safe place to kill time. The only downside of this hotel is location to other areas of Nairobi can be difficult with heavy traffic. For me, it’s a perfect place and location for what I am doing.
Bodde her 3 netter i mars 2024
Svar fra Peter den 4. apr. 2024
Dear RobertThank you for choosing Trademark and for sharing such a wonderful review.We are delighted that you enjoyed our culinary offerings, our professional staff and the proximity to the Village Market mall.We look forward to hosting you again in the very near future.

10/10 – Utmerket

Saru

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property located within proximity of all amenities
Bodde her 4 netter i mars 2024
Svar fra Peter den 3. apr. 2024
Dear SaruMany thanks for choosing us to host you and for sharing your review.Our proximity to Village market mall is quite unique and one can get whatever they require very easily.We look forward to hosting you again very soon

10/10 – Utmerket

Kara

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Safe
Bodde her 2 netter i mars 2024
Svar fra Peter den 23. mars 2024
Dear KaraThank you for choosing Trademark and for taking time to highly rate us.We are glad to have noted that you felt safe.We look forward to hosting you again in the near future for another memorable experience.

8/10 – Bra

Christine og Washington

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Convenient and perfectly nice hotel in Gigiri.
Bodde her 4 netter i mars 2024
Svar fra Peter den 12. mars 2024
Dear ChristineMany thanks for choosing Trademark and for reviewing us.We look forward to hosting you again.

6/10 – Grei

Daniel

Reiste med en gruppe
Great location for shopping and eating. Roof top pool is great, rooms are average, so quality for what you pay is below average!!
Bodde her 1 natt i mars 2024
Svar fra Peter den 7. mars 2024
Dear DanielMany thanks for choosing Trademark and for taking your time to share your feedback and sentiments.We look forward to hosting you again

8/10 – Bra

Giulio

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Vicina alle Nazioni Unite e all'interno di un moderno centro commerciale
Bodde her 2 netter i mars 2024
Svar fra Peter den 7. mars 2024
Dear GiulioMany thanks for choosing Trademark and for taking your time to share your feedback.Our location is quite convenient for shopping and close to UN offices.We look forward to hosting you again

10/10 – Utmerket

Karen og Geneva

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent location, good food, professional and friendly staff. Highly recommend.
Bodde her 2 netter i mars 2024
Svar fra Peter den 4. mars 2024
Dear KarenMany thanks for choosing Trademark to host you and for taking your time to review us.We are delighted to learn that you enjoyed your stay and look forward to hosting you again very soon.

10/10 – Utmerket

Tram

Bodde her 1 natt i februar 2024
Svar fra Peter den 24. mars 2024
Dear TramMany thanks for choosing Trademark and for taking your time to rate us.We look forward to hosting you again soon.

10/10 – Utmerket

MICHAEL

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Close to everything that we like
Bodde her 24 netter i februar 2024
Svar fra Peter den 27. feb. 2024
Dear MichaelMany thanks for sharing you review and for choosing Trademark Hotel.We are thrilled to learn that your experience was close to everything that you love.We look forward to hosting you again very soon for another memorable experience.

8/10 – Bra

Richard

Bodde her 1 natt i februar 2024
Svar fra Peter den 27. feb. 2024
Dear RichardWe are delighted that you chose Trademark. We appreciate that you took your time to share your feedback about your recent stay.We look forward to hosting you again soon.

4/10 – Dårlig

Steven og Hamden

Reiste med partner
Likte: Renhold
Although I was said to have VIP status, there was nothing afforded to me, not even an upgraded room. I was also supposed to receive a $10 room voucher which I never receive even after asking for it. Also for an additional stay, it cost me $22 more booking directly with the hotel. Sad
Bodde her 2 netter i februar 2024
Svar fra Peter den 18. feb. 2024
Dear StevenMany thanks for choosing to stay with us and for taking your precious time to share your candid feedback.We regret that the Hotel was running on high occupancy where all the suites were unavailable.We failed to offer the USD10 room voucher.We shall offer a complimentary service during your next visit.

8/10 – Bra

Yuzuru

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 9 netter i januar 2024
Svar fra Peter den 14. feb. 2024
Dear YuzuruMany thanks for choosing to stay with us and for taking time to share your feedback.We look forward to hosting you again in the very near future

10/10 – Utmerket

Roy

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Peter den 24. mars 2024
Dear RoyMany thanks for choosing Trademark and for taking your time to rate us.We look forward to hosting you again soon.

10/10 – Utmerket

Linda

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff at the hotel were welcoming and very helpful to this jet-lagged traveler. The room was spacious and the location perfect for an easy transition to a new country. All the things that I had forgotten to bring were just steps away in the Village Market shopping mall.
Bodde her 2 netter i februar 2024
Svar fra Peter den 9. feb. 2024
Dear LindaMany thanks for choosing to stay with us and for taking your precious time to share your feedback.We are glad that you enjoyed our proximity to the mall and that our staff made your stay memorable.We look forward to hosting you again in the very near future

10/10 – Utmerket

Richard

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Det finns förbättring potential..
Badrumsprodukterna är lång från ok. Superdålig kvalitet pump behållare. Använder bara eget. Lotionen var härsken… Gillar att hotellet ligger i en Mal Village Marker. och nära till flera bra restauranger.. hyfsad shopping . Lite för dyrt för sin standard. Dyr medelmåttig frukost. Hotellet var bättre för några år sedan.
Bodde her 2 netter i januar 2024
Svar fra Peter den 1. feb. 2024
Dear RichardMany thanks for choosing to stay with us and for taking your precious time to share your feedback.We shall review and see how best to make an improvement on the points that you have raised.We are also glad to note that you enjoyed visiting Village Market mall which is next to the hotel and offers a variety of services.We look forward to hosting you again in the near future

10/10 – Utmerket

Paul

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Really enjoyed my working stay at the hotel. Really friendly helpful staff, breakfast and evening meal was ideal and there was a brilliant gym within the complex. Comfortable clean hotel room. I would highly recommend it.
Bodde her 3 netter i januar 2024
Svar fra Peter den 15. jan. 2024
Dear PaulThank you for sharing your review.We are delighted to hear that you found the hotel comfortable and the service excellent. Trademark Hotel team always strive to provide all our guests with the highest standards of service at all times and we are proud to hear that the team ensured a pleasant stay for you. We appreciate the recommendation and look forward to hosting you again in the very near future.

10/10 – Utmerket

CHARIKLEIA

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I liked everything
Bodde her 9 netter i desember 2023
Svar fra Peter den 15. jan. 2024
Dear CharikleiaMany thanks for choosing to stay with us and for taking time to share your review.We are thrilled to learn that you enjoyed and liked everything.We look forward to hosting you again very soon.

8/10 – Bra

Amina

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay
Bodde her 2 netter i september 2023

10/10 – Utmerket

Matt

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Love the Trademark
I always love staying at this hotel. It’s very modern, clean, and connected to the Village Market Mall with dozens of eateries and shops. The staff are friendly and helpful, and on my most recent visit I used the airport shuttle which was great.
Bodde her 3 netter i september 2023
Svar fra Peter den 27. sep. 2023
Dear MattThank you for choosing to stay with us and for taking your precious time to share your feedback on your experience.We endeavor to offer exceptional service.We look forward to hosting you again in the near future

10/10 – Utmerket

Simardeep

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is a great Marriott property attached to a very well maintained shopping mall with tons of dining options. We were told nairobi is otherwise unsafe for tourists so it was great to have the option of the mall next door to help stretch our legs after the long flight. Staff was all great and rooms clean and modern!
Bodde her 1 natt i august 2023
Svar fra Peter Njenga den 4. sep. 2023
Dear SimardeepThank you for sharing your review about your stay experience with usWe were delighted to host you.Our location within the Village Market is pretty special.Everything you want and need is right at our doorstep.We are glad that you had a great experience at the mall.We look forward to hosting you again.

10/10 – Utmerket

Steven

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
As per usual, there is excellent staff and very good service, and I definitely will go back there again.
Bodde her 3 netter i august 2023
Svar fra Peter Njenga den 31. aug. 2023
Dear StevenMany thanks for taking your valued time to rate us and for the kind review.We are looking forward to hosting you again very soon.

10/10 – Utmerket

Maria

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great option in the area! Everyone is so kind and welcoming. There is a wonderful restaurant and bar in the hotel as well as a gorgeous rooftop pool.
Bodde her 1 natt i august 2023
Svar fra Peter Njenga den 28. aug. 2023
Dear MariaMany thanks for choosing to stay with us and for taking your valued time to rate us.We appreciate and look forward to hosting you again in the near future.

8/10 – Bra

Richard

Likte: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i august 2023
Svar fra Peter Njenga den 24. aug. 2023
Many thanks Richard for choosing to stay with us and for sharing your feedback.We look forward to hosting you again soon

10/10 – Utmerket

Kinyanjui og Narobi

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The property was placed within the Village Market mall, which made it very convenient to shop and find dining options.
Bodde her 1 natt i juli 2023
Svar fra Peter Njenga den 24. juli 2023
Dear KinyanjuiThank you for sharing your review on your stay experience with us and we were delighted to host you at Trademark Hotel. Our location within the Village Market is pretty special. Everything you want and need is right at our doorstep.We are glad that you had a great experience at the mall.We look forward to hosting you again soon

10/10 – Utmerket

Jean

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very convenient and close to mall
Bodde her 4 netter i juli 2023
Svar fra Peter Njenga den 17. juli 2023
Dear Jean Many thanks for choosing to stay with us and for taking time to share your feedback Our location within the Village Market is pretty special! Everything you want and need is right at our doorstep!We are glad that you had a great experience at the Village Market.

8/10 – Bra

Dawit

Bodde her 1 natt i juni 2023
Svar fra Peter Njenga den 24. aug. 2023
Many thanks Dawit for choosing to stay with us and for sharing your feedback.We look forward to hosting you again soon

4/10 – Dårlig

christian peter

Bodde her 9 netter i juli 2023
Svar fra Peter Njenga den 17. juli 2023
Dear Christian PeterThank you for choosing to stay with us and for taking time to rate us.We shall review and put measures in place to keep improving our services.

8/10 – Bra

Carla

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location
Bodde her 4 netter i juli 2023
Svar fra Peter Njenga den 11. juli 2023
Dear CarlaMany thanks for choosing to stay with us and for taking time to share your feedback.We are glad to note that you enjoyed our location which is strategically positioned for different activities and needs.We look forward to hosting you again very soon.

8/10 – Bra

Gregory

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I thoroughly enjoyed the breakfast buffet and friendliness of staff. However, the rooms were very bare without decorations and ambiance.
Bodde her 5 netter i juni 2023
Svar fra Peter Njenga den 3. juli 2023
Dear GregoryMany thanks for choosing to stay with us and for taking your precious time to share your feedback.We have taken noted your suggestion and shall take it into consideration.We look forward to hosting you again very soon

10/10 – Utmerket

Nils og Homestead

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is located at one of the ends of Tribe Village Market, a beautiful mall area, with many shops and restaurants. One of few areas in Nairobi where you can walk even late at night safely. The hotel upgraded my room to one with an outdoor terrace: very enjoyable. Service was at all times excellent. Very near the UN regional centre. Highly recommended.
Bodde her 3 netter i juni 2023
Svar fra Ken M den 14. juni 2023
Many thanks Nils for your candid feedback. We appreciate it and assure you that this will be shared with the entire team. Hoping to welcome you back in the near future

8/10 – Bra

Jeremy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location. Attached to Village Market Mall
Bodde her 1 natt i mai 2023
Svar fra Ken M den 26. mai 2023
Thank you Jeremy, for your great feedback.We hope to welcome you in the future.Regards

10/10 – Utmerket

yannick

Bodde her 3 netter i mai 2023
Svar fra Ken M den 17. mai 2023
Many thanks Yannick for this raving rating.We hope to welcome you back in the near future.Regards

10/10 – Utmerket

Steven

Bodde her 4 netter i april 2023
Svar fra Ken M den 5. mai 2023
Hi Steven. Thank you for this raving feedback. Hoping to welcome you in future. Regards

10/10 – Utmerket

Jerry og Gulf Breeze

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean. Great food in the restaurant. Convenient location.
Bodde her 2 netter i april 2023
Svar fra Ken M den 17. apr. 2023
Thank you Jerry for this 5* review.We are delighted and hope to welcome you back in the near future.Regards.

10/10 – Utmerket

Christopher

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This was a great stay! The hotel was very nice, and the staff were some of the most accommodating and friendly of any hotel I’ve stayed in. Highly recommend!!
Bodde her 1 natt i mars 2023
Svar fra Ken M den 6. mars 2023
Thank you Christopher for your 5/5 review. I will share it with the entire team.Looking forward to welcoming you back.

8/10 – Bra

ishak

Bodde her 1 natt i februar 2023
Svar fra Ken M den 24. mars 2023
Good day Ishak,Many thanks for your rating. We look forward to welcoming you back in future.

8/10 – Bra

Ammar

Bodde her 2 netter i februar 2023
Svar fra Ken M den 21. feb. 2023
Hi Ammar,Thank you for this 8/10 rating. I will share it with the entire team.Regards.

10/10 – Utmerket

Jeremy

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely place and conveniently attached to a large mall. But the cost is quite high for what you get.
Bodde her 1 natt i februar 2023
Svar fra Ken M den 17. feb. 2023
Dear Jeremy,We are over the moon! Your feedback is fantastic and keeps us going.Looking forward to welcoming you back in future!

10/10 – Utmerket

Gina

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
WOW! Trademark ROCKS! From the service, room down to the food. My husband and I don’t have one complaint. Great job. Keep up the wonderful work!
Bodde her 1 natt i februar 2023
Svar fra Ken M den 16. feb. 2023
Hello Gina,Many thanks for your outstanding review. We are delighted that we met your expectations and look forward to welcoming you.

10/10 – Utmerket

David

Bodde her 1 natt i februar 2023
Svar fra Ken M den 6. mars 2023
Thank you David for the 5/5 review.We look forward to welcoming you back.

10/10 – Utmerket

Simon Peter

Svar fra Ken M den 12. mars 2023
Hello Simon Peter,Thank you for the 5/5 review. Looking forward to seeing you again.

10/10 – Utmerket

Patrick

Reiste med en gruppe
Likte: Renhold og personale og service
Beautiful space for sleeping!!

10/10 – Utmerket

Loise

Bodde her 3 netter i desember 2022
Svar fra Ken M den 12. mars 2023
Hi Loise,Thank you for the 5/5 review.Hoping to welcoming you back soon.