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Anmeldelser av Nairobi Safari Club by Swiss-Belhotel

4 out of 5
Nairobi Safari Club by Swiss-Belhotel
Lilian Towers, University Way, Koinange Street Junction, Nairobi

Anmeldelser

7,8

Bra

Rangering på 10 − Utmerket. 53 av totalt 180 anmeldelser." "
Rangering på 8 − Bra. 68 av totalt 180 anmeldelser." "
Rangering på 6 − Grei. 40 av totalt 180 anmeldelser." "
Rangering på 4 − Dårlig. 16 av totalt 180 anmeldelser." "
Rangering på 2 − Forferdelig. 3 av totalt 180 anmeldelser." "

8,0/10

Renhold

8,4/10

Personale og service

7,8/10

Fasiliteter

7,0/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Monica

Bodde her 3 netter i mai 2022
Svar fra Augustine den 8. mai 2022
Dear Monica Thank you for your wonderful review We look forward to hosting you again

10/10 – Utmerket

Eirik V

Reiste med en gruppe
Likte: Renhold, personale og service og romkomfort
Nice location and good service. However, the hotel is in need for an over all upgrade and refresh now.
Bodde her 3 netter i desember 2019
Svar fra Micah den 23. mars 2021
Dear Eirik, Thank you for having chosen to stay at Nairobi Safari Club during your visit to Nairobi. We are glad you liked our nice location and good service. We have taken note of your concerns regarding our property requiring upgrades refreshing. We are sincerely thankful that you took time to share your comments with us. We greatly value your feedback. Looking forward to hosting you again soon.

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte: Personale og service
Likte ikke: Fasiliteter
Manglet myggnett rundt sengene, fikk mange myggstikk på nettene! Litt nedslitt og slitent hotell. Hyggelig personale!
Bodde her 2 netter i juli 2019
Svar fra mm den 4. sep. 2019
Noted

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great Hotel, not so great neighbourhood.
Svar fra General Manager den 13. feb. 2017
Thank you for your feedback

8/10 – Bra

Verifisert reisende

Helt greit hotell med god beliggenhet.
Helt greit hotell med god beliggenhet.
Svar fra General Manager den 25. jan. 2017
Thank you for your feedback.

6/10 – Grei

Svein og Kenya hvor jeg tidligere jobbet i NORAD. Supert

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Besdøk Nairobi Safari Lodge
Hotellet er pent, men nedslitt på rommene. Rommene er store og beliggenheten er utmerket. Gunstig pris.
Svar fra SM den 30. sep. 2016
Thank you for your feedback.

8/10 – Bra

Michael

Likte: Renhold, personale og service og fasiliteter
The staff at the Nairobi Safari Club Hotel are very nice and welcoming. The breakfast and restaurant food was also enjoyable.
Bodde her 5 netter i mars 2024
Svar fra Guest Relations Officer den 3. apr. 2024
Dear Michael,thank you for your most recent stay at Nairobi Safari Club by Swiss-Belhotel and for the wonderful review.We are glad that you enjoyed our hospitality and the breakfast as well.We look forward to hosting you again soon.Kind regards,Christine MweuGuest Relations Officer

8/10 – Bra

Gezahegn Kebede

Bodde her 1 natt i mars 2024
Svar fra Guest Relations Officer den 3. apr. 2024
Dear Gezahegn,Thank you for choosing to stay with us and for allowing us to serve you.We are grateful for the wonderful review score.We look forward to your next visit.Kind regards,Christine Mweu

10/10 – Utmerket

Lisa

Bodde her 2 netter i desember 2023

10/10 – Utmerket

Sara

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i september 2023
Svar fra Guest Relations Officer den 19. des. 2023
Thank you for staying with us and for the wonderful review.We look forward to hosting you again.Kind regards,Christine MweuGuest Relations Officer

2/10 – Forferdelig

Jane

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2023

10/10 – Utmerket

joyce wangui

Bodde her 2 netter i juni 2023
Svar fra Guest Relations Officer den 4. aug. 2023
Thank you for staying with us and for the wonderful review.Kind regards,Christine Mweu

4/10 – Dårlig

Denise

Bodde her 2 netter i januar 2023
Svar fra Nairobi Safari Club den 16. feb. 2023
Thank you for your feedback. We will work towards making your future stay more enjoyable.

6/10 – Grei

Yasuyuki

Bodde her 1 natt i januar 2023
Svar fra Nairobi Safari Club den 26. jan. 2023
Dear Yasuyuki.thank you for your feedback we really appreciate and will action upwards to make your future stay more enjoyable.Lawrence.

8/10 – Bra

Monica Eliana

Likte: Personale og service
Svar fra F.O.M den 7. mars 2023
Dear Monica Eliana,Thank you very much for taking your time to rate us. We truly appreciate it.We look forward to hosting you again soon.With Best Regards,Nairobi Safari Club Management Team.

4/10 – Dårlig

Paul og Allschwil

Reiste med partner, Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Speisen und Getränke Preise viel zu Hoch. Pool Geschlossen, Fitness-Raum Geschlossen Wellness-Bereich Geschlossen Nicht 4 Sterne würdig
Bodde her 1 natt i oktober 2022
Svar fra Nairobi Safari Club den 31. okt. 2022
Dear paul,Thank you for your reviews.We are working round the clock to have our swimming pool and gym working.

6/10 – Grei

Jose juan

Bodde her 2 netter i august 2022
Svar fra Nairobi Safari Club den 29. aug. 2022
Thank you for your feedback

8/10 – Bra

Sean

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very spacious rooms and good Security. Wifi isnt great in the room but good downstairs in the lobby. You have to request a refrig and safe if you want one in the room. Excellent breakfast buffet!
Bodde her 2 netter i juli 2022
Svar fra . den 8. aug. 2022
Dear Guest, Thank you for your positive feed back

4/10 – Dårlig

carol ann

Reiste med en gruppe
Likte ikke: Renhold
we found a roach. the hotel looks better in the pictures, we actually checked out and went to the ibis. our bags were delayed but was sent to the hotel, they stayed there for almost 2 weeks before they were sent to us, all our electronics were stolen from our suitcases.
Bodde her 5 netter i juni 2022
Svar fra . den 20. juli 2022
Dear Ann, Thank you for your timely feedback. Kindly confirm that the bags were given to the hotel in good condition since we are a service industry and uphold integrity at a high level. Lawrence

10/10 – Utmerket

TIM

Bodde her 5 netter i juni 2022

10/10 – Utmerket

Monica

Bodde her 1 natt i mai 2022
Svar fra Augustine den 17. mai 2022
Dear Monica Thank you for your rating we appreciate

10/10 – Utmerket

Annegret

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent value for money. Spacious rooms with a terrific view. The staff is very friendly and helpful, the rooms very clean. Many good restaurants, cafes, bars and a supermarket within walking distance. A perfect place for a longer stay in Nairobi. Absolutely recommendable.
Bodde her 7 netter i april 2022
Svar fra Augustine den 14. apr. 2022
Dear Annegret Thank you very much for your Review we appreciate it very much.

10/10 – Utmerket

Pierre og calgary

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Like the location walking distance to downtown core and peaceful
Bodde her 3 netter i april 2022
Svar fra Augustine den 11. apr. 2022
Dear Pierre Thank you for your feedback, its greatly appreciated We look forward to hosting you again

8/10 – Bra

Pierre og calgary

Reiste med en gruppe
Likte: Personale og service
Well located
Bodde her 1 natt i april 2022
Svar fra Augustine den 7. apr. 2022
Dear Pierre Thank you for your feedback and rating, we appreciate

10/10 – Utmerket

??

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
全体的にとてもしっかりしたホテルでセキュリティもちゃんとされている。 スタッフの方々もとても優しくて、初めてのナイロビならおすすめ。 空港からも1000シリング（1000円）程の料金でタクシーで行けるのでとても便利。
Bodde her 1 natt i februar 2022
Svar fra Augustine den 15. feb. 2022
Dear Guest Thank you for taking your time to give us feedback, we greatly appreciate We look forward to hosting you again

10/10 – Utmerket

??

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
初めての滞在で朝食に不安があったが、実際食べてみたらどれもおいしい。 セキュリティやスタッフの方々も皆さん親切で、気さくに声をかけてくれるので、とても楽しい。
Bodde her 1 natt i februar 2022
Svar fra Augustine Limo den 12. feb. 2022
Dear Guest Thank you for your Feedback and rating We look forward to hosting you again Best regards

10/10 – Utmerket

Thomas

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful room with panoramic window very nicely decorated. Staff was excellent in responding to your requests- all in all very pleasant experience. Will be returning
Bodde her 7 netter i januar 2022
Svar fra Augustine Limo den 2. feb. 2022
Dear Thomas Greetings from Nairobi Safari Club Thank you for your feedback and review its greatly appreciated Best Regards

10/10 – Utmerket

Samson Ngugi

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was perfect.
Bodde her 7 netter i desember 2021
Svar fra Augustine den 4. jan. 2022
Dear Samson Greetings from nairobi Safari Club Thank you for your Feedback, we look forward to hosting you again. Best regards

6/10 – Grei

Agrim

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
First time in Nairobi
Decent hotel for the price, good location, friendly staff that will try to make your stay as pleasant as possible. Condition of the hotel is a little disappointing though. Rooms feel run down. Pool area is nice. Breakfast buffet is overpriced at $30 per person. Overall just about OK
Bodde her 1 natt i desember 2021
Svar fra Augustine den 16. des. 2021
Dear Agrim Greetings from Nairobi Safari Club, Thank you for your feedback and rating, we have noted all your concerns and we will strive to make improvements

8/10 – Bra

Ian

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
.
Bodde her 2 netter i november 2021
Svar fra Augustine den 10. des. 2021
Dear Ian Thank you for taking your time to give us a review Best regards

10/10 – Utmerket

Alex

Courtesy of staff was superb. A better flow of hot water to room 115 would have my stay even better.
Bodde her 1 natt i oktober 2021
Svar fra Micah den 3. nov. 2021
Dear Alex, Thank you for choosing Nairobi Safari Club for your stay. We greatly appreciate your feedback. We are happy to hear that our staff were superb. Apologies for the about the flow of water in your room. We have taken an urgent review of the issue to ensure the same doesn't occur again in the future. We look forward to being your hosts again in the near future.

10/10 – Utmerket

brian

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I loved the location!!
Bodde her 4 netter i oktober 2021
Svar fra Micah den 3. nov. 2021
Dear Brian, Thank you for staying with us. We are happy you enjoyed your stay. We appreciate your feedback about our great location. Looking forward to hosting you again soon. Kind Regards, Micah

6/10 – Grei

Cheryl

Likte: Personale og service
I recently stayed at the hotel this October. I emailed ahead of time reconfirming my need for a shuttle hotel driver to pick me up at the airport at 12:20 AM however when I arrived there was no driver after waiting about 30 minutes the hotel receptionist asked a cab driver already at the airport to drive me. When I arrived at the property I was given a room key by a very friendly receptionist named Violet however when the gentleman escorting me open the hotel room door a voice from darkness asked who is this? The gentleman assisting me immediately apologized went back downstairs for another key but it was not for a balcony room so we had to change the key the third time. I was comfortable in the room, nice balcony but throughout my stay the Wi-Fi was very spotty the last night I was there there was no Wi-Fi all the way into the next day 3 pm. They had the IT tech working on it but I was also trying to download my test results documents to take to the airpot. Micah was exemplary in his service and accommodating. I give him five stars he helped to make my stay more enjoyable. I’m not sure if I will return to this hotel. I am a female who traveled alone from the US and having a driver available upon my arrival was crucial for me. However things did work out for there are generally kinks in travel. A doctor came to administer my PCR test for $80 in my rm which was great! I had a very positive experience in Nairobi Kenya and would visit this country again. Thanks NSC staff.
Bodde her 1 natt i oktober 2021
Svar fra Micah den 16. okt. 2021
Dear Cheryl, Thank you for your stay with us. We are happy to hear that you enjoyed your stay with us. Please receive our sincere apologies regarding the mix-up that was experienced with your airport pick-up arrangements, and room allocation as well. We are pleased to hear that you liked the room you settled in finally. We understand our internet outage caused much inconveniences to you. The incident was caused by a major technical glitch, but was eventually rectified. We are grateful for your honest feedback which will go a long way in helping us to improve on our services, so as to exceed the expectations of all our guests.Thank you for your positive compliments regarding our staff. We shall share your regards. Looking forward to hosting you again in the near future.

10/10 – Utmerket

Santon

Bodde her 3 netter i juli 2021
Svar fra Micah den 29. juli 2021
Dear Santon, Thank you for your positive review. It was a pleasure hosting, and we hope to see you again soon.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice and friendly.
Bodde her 1 natt i juli 2021
Svar fra Micah den 19. juli 2021
Dear Guest, Thank you for staying with us. We are happy to hear that your stay was nice, and our staff friendly. We greatly value your feedback, and hope to host you again soon.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent Services and responses.
Bodde her 8 netter i juni 2021
Svar fra Micah den 6. juli 2021
Dear Guest, Thank you for your stay with us. We are glad to hear that our guest service met your expectations. We value your feedback and look forward to hosting you once again soon.

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
No outside noise
Bodde her 2 netter i juni 2021
Svar fra Micah den 11. juni 2021
Dear Guest, Thank you for your stay at Nairobi Safari Club. We are glad to hear that you enjoyed your stay, with no outside noise in your room. We value your feedback and are grateful that you took your time to share your review. Looking forward to hosting you again soon.

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Minor problem with room but management took care of it. Great service by all.
Bodde her 1 natt i mars 2021
Svar fra Micah Amol den 14. apr. 2021
Dear Guest, Thank you for having stayed with us at Nairobi Safari Club. We are glad that we were able to solve the problem with your room, and that our service was great.We value your feedback and thank you for taking time to share them with us. We look forward to hosting you again in the near future. Best wishes

8/10 – Bra

Fatai

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mars 2021
Svar fra Micah den 22. mars 2021
Dear Fatai, Thank you for staying with us at Nairobi Safari Club. We are glad to hear that you enjoyed your stay during your recent visit. We constantly strive to provide a great experience and quality service to all our guests. We value your feedback and thank you for taking the time to share your comments with us. Should you require further assistance, please do not hesitate to contact us. We look forward to welcoming you back to Nairobi Safari Club in the near future. Best wishes

6/10 – Grei

Verifisert reisende

Forretningsreisende
Likte: Renhold og personale og service
Central location. Generally very helpful staff. Tom service was very limited especially after 8pm.
Bodde her 4 netter i februar 2020
Svar fra Micah Amol den 23. mars 2021
Thank you for your visit to Nairobi Safari Club. We are delighted to learn that you were happy about our central location and helpful staff. We have taken note to of your concern regarding our room service. We sincerely value your feedback, and are grateful for sharing your reviews with us. We look forward to being of service to you once again in the near future.

8/10 – Bra

Anna

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2020
Svar fra Micah den 23. mars 2021
Dear Anna, Thank you for having stayed at Nairobi Safari Club. We value your feedback and thank you for taking time to share them with us. We look forward to hosting you again.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Cleanliness and customer care was really good. Meals were served hot, my family and I realy enjoyed our stay.
Bodde her 1 natt i desember 2019

6/10 – Grei

Verifisert reisende

Reiste med familie
Bodde her 1 natt i november 2019

8/10 – Bra

Shirish

Likte: Renhold, personale og service og romkomfort
Good All Suite Hotel in Central Nairobi
Good hotel with all the basic facilities e.g Spa, Swimming Pool, Bar, Restaurant, Beauty Saloon etc. Good Wifi throughout the hotel. Most importantly the room suite n its bathroom is spacious. Rooms are generally quiet. However, it is an old hotel with good infrastructure which cud do with total upgrading and refurbishment.
Bodde her 6 netter i oktober 2019

4/10 – Dårlig

WONMOON

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i oktober 2019

4/10 – Dårlig

ALISON

Forretningsreisende
Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Personale og service og romkomfort
Bodde her 4 netter i oktober 2019

8/10 – Bra

Henri

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Grand old lady of a hotel
The Safari Club is a bit dated but is still an amazing venue. The hotel is centrally located and is well maintained. Staff are keen to help and Nairobi is easily accessible from here.
Bodde her 4 netter i september 2019

10/10 – Utmerket

Valerie og Seattle, WA

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was friendly, efficient, and professional and the rooms were comfortable and well furnished. Our stay experience was very good. I would not hesitate to return to the Nairobi Safari Club and would highly recommend it.
Bodde her 2 netter i september 2019
Svar fra Martin Muriithi Wanyiri den 2. okt. 2019
Dear Valerie, Thank you for the great review. Will sure share this with the TEAM.

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff were welcoming and efficient. Overall the facility was very nice with all units being suites. We enjoyed our stay and would recommend the hotel without reservation.
Bodde her 2 netter i september 2019
Svar fra Martin Muriithi Wanyiri den 1. okt. 2019
Dear Sir/madam, We take note of the review we are greatful for the good remarks you have made for us

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It would have been nice if breakfast was included in hotel booking price.
Bodde her 3 netter i september 2019
Svar fra Martin Muriithi den 11. sep. 2019
Greetings, thank you for taking the moment to review us.